Best Faucet Installation in Memphis TN

We have used them multiple times in the past for different issues and I have recommended their services countless times. Their current practices are horrible though. Their plumber came and uncovered a leak behind my toilet and did not offer to fix it. He wanted to sell me on repiping my entire house for over $10k. He said he would call me back, but never did. He left water spraying into my bathroom for 3 days. I had to message the owner directly and he put me in touch with the original guy. He was going to come that Saturday morning so I canceled my early morning plans. He had not shown by 1230 so I called and canceled the service call and had another company fix my leak. The owner is defending his employee and has not offered an apology. And he's upset that I replied to a Facebook post looking for HVAC services saying that I had an issue with his company. Apparently it's wrong for me to be upset about a company's bad performance.

I called this plumber to assist with a job on a property we are selling-and we live 3 hours away. On a tight schedule, I described the issue and Bill wasn't able to arrive immediately but committed to 2 PM. We needed to be on the road before then and he proceeded to take 10 minutes and tell me exactly how to solve my issue. Thanks to his advice we were able to resolve our problem and get on the road on time. That type of customer service speaks volumes about a person and their company. I recommend you give them a call.

Thanks again Bill!

My daughter, who owns the property, says she chose Happy Hiller because she sees their vehicles on the way to work almost everyday.  Advertising on the trucks has a message about guaranteed customer satisfaction or  refund your money.  I am one of those customers who now reaps the benefits of that ad Thank you .

was charged a different price from quote only had a clogged drain have used them before and was charged a different price from what I was charged before for same issue 200 dollar difference!

Brock did an awesome job coming over to repair our water heater. He was very nice, explained everything well, no mess. He called before he came and the service was great and it did not take long to figure out what the issue was from the time it took to complete the job. We will def request him and Smiths Plumbing if we need anything serviced in our home. Turn around time from when we contacted them was next day arrival.

They will not honor their warranty

Our guest bathroom tub wouldn't drain. We call Rooto- Rooter on a Sunday in February 2021 and paid 5 hundred & something for them to fix the problem, but he didn't fix it &  recommended that we should call them back and get the camera ran down the drain so they could see the problem and fix it. Ofcourse, we did and that cost 2000.00 plus 500.00 we previous paid put us at 2500, but it needed to be done ( it is what it is). He fixed it and gave us a 1 year warranty (should end 2022/ Feb).

We called them back 2 ( April 2021)months later with drainage problem same barhroom, expecting to utilize this warranty. Supervisor Maggie Cooley, in Memphis tell us the warranty dosen't cover that, and we need to pay 189.00 instead of 289.00 but that's the same thing we call for intially in February 2021.

Therefore, guys & gals dont trust their warranty, its not real..There not honest, please consider someone else before paying 2,500 & not having a warrany & still having to pay more money with another plumbing service for the same problem.

Sincerly,
Dissappointed

We are renovating our home. New fixtures, new pipes, new valves. Everything leaks! I'm not a plumber but I can do better!

This company charged my father $287 for a $40 part. The owner sets the prices and he refuses to call my father back to discuss. Taking advantage of seniors is incredibly disrespectful. Do not give them your business.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.