Best Emergency Services in Madison WI

Ian is great! I was able to schedule an appointment via text, and he responded immediately. He fixed the plumbing issue quickly. Very professional, prompt and personable! I would definitely recommend Remedy Plumbing's services. They're now on my speed dial.

Dan has (unfortunately, yet thankfully) been to my house several times to unclog my drain in the basement whenever it backed up. Day or night, I even called him on either Christmas Day or Eve, and he came out right away. Dan cares about his customers and always goes to great lengths to provide quality service and also provides references for bigger projects, for example, for me to get my tubing replaced in the basement, so that my drain doesn't keep on getting clogged. Anytime you need any sort of drain service, please call Dan!

Prompt, friendly, professional, neat and did great work. I didn't shop around for competing quotes but for amount of time spent and the cost of parts and supplies I believe his charges were very reasonable. Would recommend highly.

Great company! Highly recommend them for clogs, camera inspection, and mold mitigation!.

Make sure you get a written itemized estimate before you write your first check to Benjamin Plumbing. Also, get a resolution sheet when the work is completed. I had some simple work done. There was no resolution sheet and I continued to be charged for work that I had already paid for. My FICO score is 810 (excellent) so I am not used to having difficulty paying my bills.

I didn't have hot water and two other plumbers couldn't figure out why. I'm pretty sure Evan took that as a challenge because he didn't stop trying things to fix it and it ended up being because of warped piping in the attic! He was incredibly nice the whole time he was working on it. Would definitely call again.

Didn't fix the problem. Called about a broken handle in my shower and they instead replaced my shower head (with a cheap non- filter) . What a joke. As if I couldn't replace my own shower head with one I actually like. Now hiring a different plumber to fix the handle. Paying twice.

I initially inquired about the availability of specific equipment (down to the model) due to it being unavailable with the original service provider I selected. Matt encouraged me to set up an appointment. Before we spent the time on site, I asked that he check for this specific equipment so we don't waste each other's time. He called back good new he checked with the owner and had two units, one in Madison and one in MN, and encouraged me to set up a site visit with a Comfort Advisor, Greg. We spent about an hour showing him the project. He didn't hesitate to criticize the other company. Then, once he better understood the scope of our project he started planting seeds indicating they don't want the job. We're scheduled out 14 days (matt said 10) This is going to be a really tough project this is going to be a BIG Job we're going to be way more expensive than the other guys- I can tell you that right now Then he tossed out a big number to scare me off when we were about to enter the attic (which we were bracing for) it would be $12K just to replace and existing system Then he looked around and came up with several objections we're not going to be able to get back there The vent would have to come inside the closet, or right above the closet door and you can't have that Then he tried to steer me towards a different brand of equipment but eventually assured he would get back to me with numbers in 24 hours but also encouraged me to call him back in 48 hours if I didn't hear back. He said equipment was less of an issue, and its more of an issue to get the people to do the work. 4 hours later he called and said they JUST sold the two units that were available yesterday... but that they would pass on my job regardless. Its clear they have more business than workers, and that's fine if they want to cherry pick the straight forward ones. I would just rather they be selective and cherry pick BEFORE they spend an hour of my time away from work. I understand they don't have a crystal ball but I was very specific down to the model number of the equipment, scope of project, and timeline but they wasted my time anyway.

Needed the Reddi Rooter service on New Year's Day. I figured no one would be working but, Sean arrived in less than an hour. He immediately diagnosed the issue and fixed it. Very professional and obviously enjoys his work. I felt the price was reasonable, especially on a holiday. Will use Mark's RR for other plumbing needs this year.

Installed 3 toilets and a water heater. Everything was great and the recommendations to go with taller toilets was on point! Thank you!

I was in the middle of a bedroom remodel and I needed some radiant baseboard heating installed so the project could continue. I called Ben and he was able to fit me into his schedule pretty quick. He came out to review what the job would entail, and the next day he showed up and completed the task quickly and professionally. He even helped me get the heating system back up and running. He was prompt, responsive, and priced fairly. I'll definitely be calling him for any future projects or issues. I'd recommend 100%.

Complete scammers, ran up huge bill with no results! Had to call another outfit to fix....

This one star is only for the receptionist who answers the phone, she is very friendly. As for, Tom. He never gives a call back or once, he didn't even show up on the day he agreed and was scheduled to show. I recently decided give them a call for a water heater, I had to call twice and it's been 4 days and no callback. I fixed it myself after figuring it out.

Well I don't want to ramble on so i will get straight to the point. If you're ever not sure of a company...just don't do it no matter what people say. I gave this company several chances to fix their mistake but they refused. They remodeled my home after a fire destroyed it. Several of the men were rude. Kyle being the most. They had poor communication. They even bullied me several times about my bathroom...they actually made it look worse than our bathroom which was newly and beautifully remodeled by Sears who I wish I had chose now. They charged me over 22thousand dollars extra for only a few upgrades. They have incomplete work done and yet they want payment in full. I would not recommend this company to anyone...well maybe someone I would like to screw over like I was. I'm a woman..you know we spend time in the bathroom. Well..i don't even really use mine any more. So thanks a lot! For doing one change which we paid too much for...and they tried to argue about it...i had to insist..yes I had to insist on an upgrade that we paid out of pocket for. Everything with this company was a pain. Doesn't help when you're grieving over losing your life in a house fire from robbery and arson. Which I may add that the milwaukee police still have not charged or convicted anyone. And it's been a year! To top it off...the initials in my tub which you can clearly see read FML!

Incredibly difficult to schedule anything... they can't even confirm if we can set an appointment for tomorrow.

Had a bad experience with Lange.  Plumber showed up late.  Installed a faucet and after an hour told me the new faucet didn't work.  Returned to the shop and came back and replaced the new faucet.  Took another hour to complete that task.  Billed me for both installations.  Called the scheduler and complained.  Called the owner and complained.  Was charged for travel time, a mileage fuel fee, two hours of plumber time and $140 for a simple faucet.  Ridiculous!