Best Commercial Services in Madison WI

Ian is great! I was able to schedule an appointment via text, and he responded immediately. He fixed the plumbing issue quickly. Very professional, prompt and personable! I would definitely recommend Remedy Plumbing's services. They're now on my speed dial.

Dan has (unfortunately, yet thankfully) been to my house several times to unclog my drain in the basement whenever it backed up. Day or night, I even called him on either Christmas Day or Eve, and he came out right away. Dan cares about his customers and always goes to great lengths to provide quality service and also provides references for bigger projects, for example, for me to get my tubing replaced in the basement, so that my drain doesn't keep on getting clogged. Anytime you need any sort of drain service, please call Dan!

I was recommended to these guys through a plumbing service that I trust (but was backlogged for 2 weeks).  I left an online contact request Sunday and they reached out to me first thing Monday morning.  I was on the schedule for Wednesday.  

The co-owners were in my driveway within first 5 minutes of the scheduled window they had given me.

They took time to ask questions and ask what actions I had done and to see if I had any concerns.  They were able to run a camera down the pipes and pin-pointed the issue.  They completed their work in a timely and professional manner and were cleaned/wrapped up within the first hours of arrival.

The cost was below what I was braced for and he took the time to explain everything that they did.  Definitely will use again.

Craig was phenomenal. I needed some help with bathroom fixtures and he was able to work with me in terms of scheduling. He was prompt in responding, up front on the charges and very efficient. The job was done really well. Thank u for your help! Yelp made it super easy for me ..

I had a simple water heater replacement job and called Pipe Dreams because they are near neighbors and I wanted to support a small local contractor.  We set a time for replacement, they had a cancellation and asked to come early, which was fine. The journeyman plumber was fine and the work was completed within 2 hours; however, then the bill comes. They charged substantially more than MY price on the heater even though they get a better price. The biggest problem was the labor... $353 for 2 hours of journeyman labor. I called and gave them an opportunity to correct the billing. They said they charge for drive time. Uh, it takes about 3 minutes to get from their driveway to mine. They could not justify the time versus the billing but also did not change the billing. It is quite a shame to look for a small local plumber to support but find a someone that I'm posting negatives about instead.

We were misinformed by this company which costed us a ton of money and a huge mess to deal with. Sincerely, Albree

Make sure you get a written itemized estimate before you write your first check to Benjamin Plumbing. Also, get a resolution sheet when the work is completed. I had some simple work done. There was no resolution sheet and I continued to be charged for work that I had already paid for. My FICO score is 810 (excellent) so I am not used to having difficulty paying my bills.

So impressed with these guys. Casey who answers the phones couldn't be nicer. I had a potential disaster at a rental property and these guys where out there in an hour and had the problem fixed in no time. The cost was super reasonable and they are nice people on top of it all. Thank you so much!!!

HORRIBLE!  Ben, owner, had me in tears on the phone. I felt unsafe having him come to my house. Used vulgar and threatening language.   Does the minimum job required and results in issues. BEWARE!!!!!!!!!!!!!!

We recently had our water heater replaced by Lucas and his team. They provided us with quick turn around to fix our problem. We look forward to using Kegonsa Plumbing for our future plumbing upgrades.

Double billers.  Changing times w/o your notice then wants to collect for extra trip they backed down on that one.  Came back on me 6 months later for service I paid for twice.  They turned me over to collection after I gave them dates and checked the number of bank cancelled checks (checks that were cleared and cashed).  Work orders are incomplete meaning they come out a 2nd time for work that should of been done first time and bill you again and billed me again..

I have learned it pays to find out owners name (who will not return my calls) and check court records.  

Also check dates of reviews some may be bogus or old no longer applying to conditions I am dealing with or under different management.  Drama sloppy management/work orders defines my experience with them.

I have used action twice in the last month for plumbing and electrical and both times Troy and Gary/Ian were professional, friendly and helpful.  

I have also used them for HVAC maintenance.  They are my go-to service company and would have no concerns recommending them to you.

There is another Action HVAC company in Fitchburg and I wonder if some of the reviewers are getting these companies mixed up.  I have never had a problem with this organization, which is based in Sun Prairie.

Gregg M.

I just called them and they said they're closed!!! It says Open 24 Hours!! Plus, they Damaged the porcelain on my toilet the last time they came. I Have Phone Records Proving I Called You. What An Idiot!!!! 07/16/2022. Your Mother Raised A Real Scumbag.

This one star is only for the receptionist who answers the phone, she is very friendly. As for, Tom. He never gives a call back or once, he didn't even show up on the day he agreed and was scheduled to show. I recently decided give them a call for a water heater, I had to call twice and it's been 4 days and no callback. I fixed it myself after figuring it out.

Incredibly difficult to schedule anything... they can't even confirm if we can set an appointment for tomorrow.