Best Drain Installation in Louisville KY

We currently have a home warranty and when our water heater began leaking we called to request service. Because our water heater is an 80-gallon we were assigned to Nine Line Services.

Service was scheduled quickly and our new water heater arrived in time for the plumber. The initial service took a few hours and our assigned plumber was very friendly and helpful to answer my husband's questions. I was working from home and appreciated the interruption and sound was minimal.

We did notice a bit of water leakage the following day. While disappointed we needed to spend more time on service, Nine Line came out immediately and replaced a bit of piping that was too weak for the new water heater. After the plumber finished the master plumber came out as well for a final evaluation.

We had a bit of an up-charge for the larger water heater. Payment was simple and we have a top of the line brand. Our water pressure and temperature has been wonderful.

So thankful for a smooth experience!

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

HIGHLY recommend! My water heater was leaking (flooding is more like it) so I called and got an actual person on the phone and these guys were at my house within an hour! I ended up need to replace it and I figured since it was time.. waaaaay past time clearly.. I would switch to a tankless.. Rod and Jason were AWESOME! They explained the whole process, cleaned up (yes they ACTUALLY cleaned up after the mess!) and were very polite even with all the questions I was throwing at them. I will absolutely use them again to replace a toilet and move some fixtures on my rental house!

He gave us the most reasonable quote and had a lot of experience before going out on his own. They came and worked many days to complete the job. He was awesome! Definitely a good hire!!

We needed a sump pump area repaired to close on the sale of our house.  Kelvin came out today to do the work.

Kelvin is a very nice, hardworking young man who worked all afternoon, under the house.

He did a great job, cleaned the work area. He explained what he had done and showed us a photo of his work.  The sale of our house will close spoon.  

Thanks,  Kelvin,  for your excellent work.

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

Called with emergency at 9:00 at night. Sinks, toilets etc backing up. They spent 2 hours to get it fixed and cost over $300. Today it started backing up again-called. We were told if they came out again we would be charged again. Not fixed first time and less than 24 hrs and will be charged again-never call them !

I reached out to John about a broken tub spout with diverter. I had bought the replacement but could not do it on my own after having shoulder surgery. I called and emailed several plumbers for quotes which were ridiculously high for such a simple job. Literally pulling one off and putting another on.  John came out on a Saturday, at the end of his day, and switched it out in 15 minutes and did not charge me upwards of $200 like other handyman and plumbers we're quoting me. He's super friendly, very polite and truly a professional

I had Jarboe's come out for a quote on a water heater installation. Not only did an unfriendly individual show up for the job but in an 800 sq ft house they quoted me 2500$ lmfao. Not only did I 'no thank you for your service' but that night found a private plumber who did the job for 1100$. Id definitely get more than one quote no matter who you go through on any job you need done. People and businesses will take advantage of you.

This company is disgusting and racist. I will NEVER hire them for any services at my home. I DO NOT recommend them. Their company needs to drastically change. They need to apologize to the customers they have offended/discriminated against and FIRE their racist employees! This company should be embarrassed of their actions. Their reputation is now ruined because of their use of racial slurs and vulgar language to CUSTOMERS!

I'm leaving this review after great service I received yesterday. I had a conversation with the guys about their yelp rating which surprised me. I have used these guys 3 times and have had nothing but good experiences. 1 Bathtub install for a remodel, 3 sinks roughed in, and unclogging a toilet 1 time. Dont remember the guys names but they were always friendly and worked quickly and efficiently. They answered questions when I posed them and seemed knowledgable. Based on these yelp reviews I would not have called them but I was referred by a friend last year and Im happy I found them because they are way cheaper than other companies. I guess people arent as likely to leave good reviews as they are bad ones. I understand they are a smaller company so hashing out some business things may have taken them some time.