Best Sump Pump Repair in Louisville KY

We currently have a home warranty and when our water heater began leaking we called to request service. Because our water heater is an 80-gallon we were assigned to Nine Line Services.

Service was scheduled quickly and our new water heater arrived in time for the plumber. The initial service took a few hours and our assigned plumber was very friendly and helpful to answer my husband's questions. I was working from home and appreciated the interruption and sound was minimal.

We did notice a bit of water leakage the following day. While disappointed we needed to spend more time on service, Nine Line came out immediately and replaced a bit of piping that was too weak for the new water heater. After the plumber finished the master plumber came out as well for a final evaluation.

We had a bit of an up-charge for the larger water heater. Payment was simple and we have a top of the line brand. Our water pressure and temperature has been wonderful.

So thankful for a smooth experience!

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

HIGHLY recommend! My water heater was leaking (flooding is more like it) so I called and got an actual person on the phone and these guys were at my house within an hour! I ended up need to replace it and I figured since it was time.. waaaaay past time clearly.. I would switch to a tankless.. Rod and Jason were AWESOME! They explained the whole process, cleaned up (yes they ACTUALLY cleaned up after the mess!) and were very polite even with all the questions I was throwing at them. I will absolutely use them again to replace a toilet and move some fixtures on my rental house!

He gave us the most reasonable quote and had a lot of experience before going out on his own. They came and worked many days to complete the job. He was awesome! Definitely a good hire!!

My water heater burst, and the water cutoff did not quite close. Rick responded very quickly, did a great job and cleaned up like he had never been here. He was very professional and polite also. I would definitely use him again.

Just a few months after buying a new home I discovered water coming through the bottom of my commode. I feared the worst when doing some internet searching on my problem. After receiving a recommendation from a friend, I called Klein Plumbing to come diagnose and fix my issue. Jay (the owner) came and gave me an honest diagnosis and fixed my problem at a more than fair price and right on time! I would recommend them to ANYONE that needs any plumbing service. A+ service is hard to come by these days, but Kelin Plumbing went above and beyond to make my service experience as pleasant as possible!

Perfect job from beginning to end. Took my call, worked with my schedule on an appoint time, arrived perfectly on time, very professional, got the work done quickly at a very fair price. I will not use anyone else. I recommend Shane to everyone.

My basement flooded and I was referred a company by my insurance company.  This company was trash. Sick Homes Solutions was the absolute remedy and am glad I found them.  Jason and his team was super helpful in aiding me in combating the insurance company with pure policy. This helped me tremendously. I hired Sick Himes immediately and the mitigation,  cleaning, repairs they did were not notch. I appreciate their selflessness and professionalism.

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

DO NOT USE THEM !  I'm only giving ONE STAR BECAUSE OTHERWISE I COULDN'T RATE THEM  -- This company should be ashamed of themselves ! They tried to charge my 85 yr old aunt $165 to replace a .60 cent washer in her garden hose / spigot ! Even if the entire spigot itself were bad - which he didn't say it was , that would've only cost at max $12-15 - and oils only take 15 min max to replace !
       They tried to tell me that the only toilets they carry are the high end Kohler - and wanted to charge me $600 for just the toilet- not inc labor . This was for a TINY powder room toilet in a rental property .
They used to be locally owned  ( which is why I called them) but I've since found out they are owned by a large conglomerate who has their workers take hours of classes on how to upsell the trusting customers .

I recently bought a new home and needed to bring the electrical and plumbing up to code.  As such, I called and requested a few quotes from some companies.  Tom Drexler was one of them.  I liked that this company provided both services, in hopes it would make it for a smoother process.  I called and set up two appointments: electrical and plumbing.
The electrical appointment was scheduled a few days out from 5-7.  The day before the appointment I got a call from them telling me the electrician didn't work later than 5 and we would need to reschedule for an earlier time slot.  I was a bit put off but chalked it up to miscommunication and perhaps a new person.  The new time slot was now 3-5 - because of this I would have to take off work early.  The day of the appointment, around 11am, I got a call from someone saying they were the electrician and asking if they could come out now instead of from 3-5.  I told him I wasn't home and wouldn't be there until around 2 but he could come at 2.  He then requested I call the main office and reschedule my time slot when I knew when I would be home....wait, what?  You're the one that called me asking to come earlier.  I told him I didn't want to confuse the situation and that I would like to just keep the appt. time for 3pm.  He said ok and he would still probably be there by 2.  The conversation was not professional at all.   Fast forward a couple hours and I got home around 1:30 to find this man sitting in my driveway!  At this point I was very annoyed.  I have dogs and would have liked to have that extra 30 mins to get my dogs out and make sure my home was in order before this man was there.  The actual appt. wasn't bad, but wasn't great for sure.  He had a hard time understanding what I was wanting to do but at the end he got it and gave me an estimate.  It was higher than other company's estimates I received.  
The next appointment was for plumbing.  Again my time slot was 5-7 and on the day of the appt., at 4pm, the main office called to tell me she didn't have a plumber that could come out.  She told me it was hard to guarantee plumbers after 5 because they get stuck on jobs - not my problem.  She told me they would have to reschedule.  I was close to cancelling the appt. all together because this is the second time this has happened - very unprofessional.  I went ahead and rescheduled for the following night.  On my way home from work I called the main office to verify exactly what time they were expecting the plumber to be over.  The lady on the phone was nice - she contacted the dispatch who contacted the plumber and he said he would be at my home no later than 6pm.  At 6:15 the plumber was not there.  I called the main office back and spoke to a different girl - very rude.  She refused to contact the plumber to ask where he was and told me the original girl I talked to should have never given me an exact time.  After arguing for several minutes about how they have already cancelled on me twice, and explaining I was concerned they would cancel again, I told her to just cancel the appt. and I would take my business elsewhere.  During the conversation I also asked for a manager to which she told me there were none there.  I hung up the phone.  About 10 minutes later I got another call.  When I answered it, miraculously there was a manager ready to talk to me....expect she wasn't professional either.  Her first words to me were, 'So are we sending out a plumber or not'.  I said absolutely not and explained everything to her.  She picked up where the other girl left off in arguing with me.  Eventually I hung up the phone.  
In summary, this company is not professional, was never on time, cancelled appts, and was higher than the competition.  I'm not sure how they could still be in business.

We have used New Circle Mechanical for several plumbing, electrical and HVAC issues in our personal residence and rental homes.  We will continue to use them and recommend them to friends and family.  The technician, Shawn is prompt, professional and knowledgable.

This time we called them to clear the furnace drain line.  Unfortunately, they were unable to clear so they suggested running a pump to the sump which would be cheaper than re-plumbing the line.  They also suggested adding a ground rod to the house for protection and repairing some sewer caps that had been destroyed in the yard by lawn mowers.

We will continue to use them in the future

Worst service ever!! I had someone come out for clogged pipe by washing machine. They basically did nothing but spray water all over my basement and charge me $160. Said I would need to contact owner to get esti on what needed to be done and $160 would go to repairs. Owner Dane out on Monday but left no estimate. Said he'd call. Never called.  I called Friday. Still no return call.  Waited another week still no call. Called again 2 days ago.  STILL no return call.  How do places like this even stay in business????

New AO Smith water heater 12/04/2019 crushed on install. and turned up since new and NO longer hot.
year old +13 days!