Best Residential Services in Louisville KY

They always fix my problem, with courteous staff both on the phone and in person.  They also make every effort to accommodate my schedule.

Kyle, Bryan and Mary have provided friendly, professional service. From our first contact to the date of installation. Our water heater replacement was done efficiently and in a timely manner.  They made sure they got it right.  Not a flight by night.  Thank you we greatly appreciate it.

Your guy was just great, polite, and put on those little things on his shoes.  I will tell my friends and family and I will use you all the time!

Called Morris plumbing for a main water leak, the receptionist was very professional and polite. Before the guys arrive for our first problem, our water heater started leaking. Once on the job, they attended to water heater as it was a bigger emergency. The guys were very prompt, professional and nice. No time was wasted. They always call to keep you updated on the status of guys arrival time. Highly recommend this company

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

HIGHLY recommend! My water heater was leaking (flooding is more like it) so I called and got an actual person on the phone and these guys were at my house within an hour! I ended up need to replace it and I figured since it was time.. waaaaay past time clearly.. I would switch to a tankless.. Rod and Jason were AWESOME! They explained the whole process, cleaned up (yes they ACTUALLY cleaned up after the mess!) and were very polite even with all the questions I was throwing at them. I will absolutely use them again to replace a toilet and move some fixtures on my rental house!

Very honest and dependable. He stays on the job until it's done. He likes people, willing to answer questions. Would call him back in a minute

Live in the neighborhood and thought I would try Tony's Plumbing for a water heater replacement. Eric Drexler (the owner) did come the same day I called with a WH and claimed he would install it that day. BUT after starting the job he claimed he didn't have common fittings and tools on the truck and left. Eric was difficult to deal with, sent different employees back multiple times, and overcharged on his bill. The same day installation turned into 3 days. I missed a lot of work and did a lot of calling and running home. I am convinced Eric/employees were making multiple trips to pad the bill roughly an extra $200 dollars. I was also overcharged for simple fittings that were to be included with the installation. I paid for only the agreed upon amount of the installation as nothing more was done or required. Would not recommend.

Tom Drexler charged my 80 year old father $10,000 to replace a water line from the street to his home. They refused to provide an hourly rate or detailed break down of their work or materials. The line was approximately 50' and they charged him what they call their minimum of 100'. I priced the job for 50% less after I found out what they had charged. When I asked for an explanation they essentially said they are more expensive because they are better than other competitors. I can assure you that they certainly not better than competitors based on the mess they left behind and their business practices. I recommend looking at ANY other option before using Drexler. My father will be making payments on this grossly overcharged job for the rest of his life. Shame on you Tom Drexler.

I couldn't ask for a better plumbing experience. Knowledgeable owner answering the phone, prompt service and polite, skilled plumbers providing the service. Would recommend this company to anyone.

am writing this review on behalf of a POC friend in hopes youll listen to a white person. The men who entered my friends house (they are black) were calling his family n****** (yes, with the hard R) and BLM c*cksuckers (my friend is gay). To have people that represent your company say such vile things about people in their own home is disgusting. My friends and I will absolutely never give a dime of my money to this company and I hope you take responsibility for your employees. This company is absolutely disgusting.

New AO Smith water heater 12/04/2019 crushed on install. and turned up since new and NO longer hot.
year old +13 days!