Best Faucet Repair in Louisville KY

We currently have a home warranty and when our water heater began leaking we called to request service. Because our water heater is an 80-gallon we were assigned to Nine Line Services.

Service was scheduled quickly and our new water heater arrived in time for the plumber. The initial service took a few hours and our assigned plumber was very friendly and helpful to answer my husband's questions. I was working from home and appreciated the interruption and sound was minimal.

We did notice a bit of water leakage the following day. While disappointed we needed to spend more time on service, Nine Line came out immediately and replaced a bit of piping that was too weak for the new water heater. After the plumber finished the master plumber came out as well for a final evaluation.

We had a bit of an up-charge for the larger water heater. Payment was simple and we have a top of the line brand. Our water pressure and temperature has been wonderful.

So thankful for a smooth experience!

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

HIGHLY recommend! My water heater was leaking (flooding is more like it) so I called and got an actual person on the phone and these guys were at my house within an hour! I ended up need to replace it and I figured since it was time.. waaaaay past time clearly.. I would switch to a tankless.. Rod and Jason were AWESOME! They explained the whole process, cleaned up (yes they ACTUALLY cleaned up after the mess!) and were very polite even with all the questions I was throwing at them. I will absolutely use them again to replace a toilet and move some fixtures on my rental house!

He gave us the most reasonable quote and had a lot of experience before going out on his own. They came and worked many days to complete the job. He was awesome! Definitely a good hire!!

This plumbing company gets it! I would rate them 10 stars if i could! From the moment I got on the phone to explain my issue i was treated with respect and understanding. Dan listened to my issues, he even asked for pictures so he could give me his best estimate over the phone (instead of wasting time with an additional consult).

This morning Adrien called about 30 minutes out, arrived on time and completed the job in about an hour. He had covers over his shoes and left my bathroom clean afterward. He took time to listen which I appreciate most of all! The estimate i was provided was exactly what I was charged, which was an amazing price!

I am so happy i found these reviews on yelp and decided to go with Dan Brown Plumbing, if you're in the Louisville area and don't know where to start, THIS IS THE COMPANY YOU SHOULD USE!

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

Great service really fair price and very professional. Highly recommend. Dave who came out truly a good guy who took care of us

Apparently they didn't want to do the work on my home. They over quoted and barely tried to assess the plumbing issues in our home. I am guessing because I am a female and don't know any better. I got a second opinion from another company and they did the work for $1700 less. They were able to complete it that day so I didn't have to take off work again. The only reason I gave one star is because he didn't charge me the $96 service call.

After a recommendation from a Facebook friend, I decided to call Tony's to determine the source of a leak and to repair it. They gave me a four hour arrival time window, with the promise of a 30 minute notice. They called when they were only 3 miles away. Anyway.

Upon arrival, both plumbers barely knocked the snow off their boots before parading through my home WITHOUT the booties that I assumed all plumbers wore these days. That's what I get for assuming. After cringing about wet and dirty and plumbery carpet, they diagnosed the source of my problem to be coming from a bathroom that makes this leak impossible, and to add some caulk.

Anyway...I was charge a service fee AND 1/2 hour labor fee when they were only in my home 12 minutes. During that 12 minutes one of the guys asked to use my restroom, left the seat up, and failed to wash his hands.

I feel the labor rate should have been prorated, or perhaps they could have actually labored by caulking the necessary spots, not using up my bathroom. Unprofessional. I will definitely get a 2nd opinion and find a company that expects the utmost in professionalism from their employees.

I don't know why Tony's won so many local awards and has a good BBB rating with these antics.