Best Drain Installation in Louisville KY

Kyle, Bryan and Mary have provided friendly, professional service. From our first contact to the date of installation. Our water heater replacement was done efficiently and in a timely manner.  They made sure they got it right.  Not a flight by night.  Thank you we greatly appreciate it.

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

HIGHLY recommend! My water heater was leaking (flooding is more like it) so I called and got an actual person on the phone and these guys were at my house within an hour! I ended up need to replace it and I figured since it was time.. waaaaay past time clearly.. I would switch to a tankless.. Rod and Jason were AWESOME! They explained the whole process, cleaned up (yes they ACTUALLY cleaned up after the mess!) and were very polite even with all the questions I was throwing at them. I will absolutely use them again to replace a toilet and move some fixtures on my rental house!

He gave us the most reasonable quote and had a lot of experience before going out on his own. They came and worked many days to complete the job. He was awesome! Definitely a good hire!!

I'd give 6 stars if I could.  Professional.  On time.  Accurate.  Efficient.  Value.  Even got a couple insider tips.  These guys should be your go to plumbers.  They are mine now.  Nice work guys!

Update.  Had them come check out a water heater and figured it out.  Didn't need a new one!  Taylor really knows his stuff.  Use these guys!

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

Called with emergency at 9:00 at night. Sinks, toilets etc backing up. They spent 2 hours to get it fixed and cost over $300. Today it started backing up again-called. We were told if they came out again we would be charged again. Not fixed first time and less than 24 hrs and will be charged again-never call them !

Came to check gas line as i smelled gas outside - 2 years after their new install. Literally there 10 minutes said would come back and recheck later in day never returned. Sure did charge me $209 without giving me heads up of cost. I asked for quote on water softener said they would send never did.

I called Jarboe's to have my furnace cleaned.  I had never used Jarboe's before but had a coupon for a low cost furnace tuneup.  When I bought the house I knew the furnace was old, but I had no idea it was nearly 30 years old and rusting out.  The tech showed me another offer on the coupon that would give me over $2900 off a new system.  I wasn't about to let that slip by me.  I called 2 other companies for quotes.  The man from Jarboe's came the next day to price a new system for me.  He came with presentation material and explained everything in detail.  (Another company had already come to price a new system.  He came with a clipboard, paper and pen, then when he had his figures, he presented me with pricing.  That's it.)  While Jarboe's was there I called and cancelled the third company.  I knew I could not get a better deal for a 2-stage furnace and A/C unit.  I am very pleased with my new furnace.  I'm much more comfortable because my house temperature stays more consistent.  Plus the unit is so quiet I often don't realize when it's on.  Day one the tuneup.  Day two the presentation and agreement to buy the system.  Day three the installation.  Over these three days 5 men.  All were detailed, polite, and knowledgeable.  I highly recomment Jarboe's.

I have found my go-to plumber for as long as I live in Louisville.

First, they offer free estimates, which I highly appreciate. I realize that taking time out of a busy schedule to potentially do something that results in zero payment is a risk. But it's awesome. My respect for a company immediately increases when they offer that and I'm much more likely to utilize their services.

Second, pricing! Travis came by last week to give me an estimate for my basement bathroom remodel project. I was blown away by how reasonable the price was. The last time I hired a plumber, I was ripped off big time. I've been hesitant ever since and haven't really trusted plumbers, but Travis was awesome.

I ended up hiring them to complete my project. Called on Tuesday and they scheduled me for the same week, Friday morning. Travis arrived on time, calling in advance to let me know. He put in a new seal for the toilet after I tiled the bathroom, installed the toilet, put new shut off valves for the toilet and sink, installed my new pedestal sink, replaced some valves in the stand up shower and installed the shower trim kit I purchased at Lowe's (it's cheaper to buy your own materials and let them be installed, otherwise the prices are marked up). Oh, and he last minute replaced my outside water faucet because the handle on the old one was broken off.

He worked nonstop for almost 3 hours and cleaned up once he finished. He also double-checked his work to make sure no leaks occurred and explained what he did. All of this for $550. What a deal!

Like I said, any plumbing I need in the future, I'm calling Travis!

UPDATE: after having a 5 star experience th last time, I called Austin Bryan after a major leak from a toliet. They said They would be out the next day between 1 and 3 on March 15th 2018. Around 2 I had not heard from anyone, so I called. Left a message. Shortly I received a call and the technician advised I had been over looked in the system because there was an emergency and they some one would be there. Around 330 he showed up. He looked at the problem. We needed a new line from the floor to toilet, new toilet and auger and they would run a camera on the outside line and he would be back at 9 am the next day...you guessed it...no one showed. I got a call and he left a message saying that the boss wanted him on a big job and if I called him in the next few mins he would swing by. If not it would be later in the day. Ummm no. I waited around all day the day before and wasn't doing it again. I called the main line and left a message again and expressed my upset. Within 20 mins I got a call back. They came out around 1130 and did the work. However he said the other tech that was out the day before had the camera and he would be out in the next 10 days to do it. They said They were doing it for free because of the problems .
You guessed it....no one came back. No one answered my calls or returned them.
Oh we will address your complaints with services we will never actually do.
Sad. I was going happy with them the first time. Never will use them again.

I first called a big name company because we had a leak from our upstairs bathroom through the ceiling into our dining area. They said we had a tub drain needing to be replaced but we had a tubliner so they couldn't fix it. I got a hold of Austin Bryan Plumbing and they came out the next day. Come to find out we don't have a tubliner nor was it the tub drain. Our pipe had a big gash in it. They were very reasonably priced and worked quickly. Will definitely avoid the hassles in the future .