Best Appliance Repair in Louisville KY

Ryan showed up on a Sunday and stayed until the job was done no emergency rate(he left at midnight). He found several issues caused by a previous repair and even fixed an electrical issue. He was sooo diligent he replaced plastic caps with metal ones and mounted things and wires the had been left to hang.
The issue we had been told by previous HVAC pros was going to need a whole new system and cost 6,000.
Ryan found the issue and recharged the unit and used the best leak stop money can buy for a quarter that price my house feels amazing! I keep the thermostat at 72 it's so cold. It was the best repair experience I have ever had. Any good home owner knows quality is always worth the price. He was not the cheapest game in town but I truly feel I was given service and diligence worth every cent! He will be the only one to service my HVAC system from now on hands down.

This review is long overdue. I actually found Tim on Yelp and connected with him there last summer. We had just moved into our current house and he installed outlets in the garage. I was scheduled in a reasonable amount of time, he did the work in a reasonable amount of time, and he charged what I thought to be a reasonable price. Like he states he's straightforward and I appreciated that. The outlets work great and I'm glad I had them installed!

Tired of the underwhelming experience from fly by night crews? This is where the buck stops. Responsive and adaptive to my needs, upfront pricing and honest quality work, that backed up the name. I already have him set up to come back and fix my drywall from water damage I had recently

I called and set up an appointment to have a floodlight and doorbell transformer installed. The lady flat out refused to give me any sort of cost to have this done instead insisting on doing a 'free estimate' saying if it was ok the work would be done then. So I made the appointment for the next week. The day and time came that the electrician should be at my house Well after the time the guy was supposed to be here I get a call saying that he was held up at an emergency. Ok, that happens. I remade the appointment for 2 days later and again sat here for 4 hours with a no show. Even with me calling I was told he was again running late. Now the fact that they canceled on me the first time should indicate that I would be the first call that day but nope I was again the last call and the guy was so late that I finally called and told them to forget it I had to go out.  This company very obviously does not want new customers they don't care about the people that are paying their (very high) prices. You would think that we would be number 1 but that is not the case. Give these guys a miss they are not worth the lost hours you spend waiting on them.

I have 2 properties and have used these guys multiple times for HVAC and plumbing needs.  They always do a good job!

They came out to see our plumbing issue and said they would send me a quote that night (Wednesday). I didn't get anything that night or the next day, so I called on Friday to ask if they would send the quote and they said they have been very busy, which I told them I understood. I didn't get anything that night, and no phone call returned when I called the following week. I was going to hire them because I liked the one atop shop idea, but they never sent me the quote or contacted me again.

I understand your right to choose your jobs, but then why say I would see a quote that night in my email, or when I called, why would you tell me it was forgotten and I should see it by Friday? Also there was never any letter sent to me through the mail. Just be up front.