Best Drain Installation in Baltimore MD

Great quick service even during weekends. A technician was really professional and friendly.

Took a little longer than expected to complete the job and he charged more, but it got done and Mike is a nice and respectful guy who kept me informed along the way.  I would use him again!

Very happy with the guys!

Being a new family-owned company, these guys are hungry for new business and it shows. Responsive, professional, and with a price that blew the bigger guys away. The two guys (owner and his brother) were out the next day after I decided on them, timing which was critical with water all over the basement floor and carpet.

When we ripped up the carpet and found out there was an easier less costly solution, they had no problem going with the MUCH cheaper solution, which shows their honesty and honor.

Big thumbs up. I recommend them without hesitation.

I hired Empire Plumbing and Heating today to fix a plumbing issue at our PAPYRUS location located in the Towson Town Center.  Not only were they fast to respond and fix our issue (it literally was less than 30 minutes from when I called them ) they were efficient and completed the job quickly and price was amazing. I would hire them again. I highly recommend them.

Anthony responded to me communicated with me the whole time to coordinate the best times the work was done professionally pricing is very fair I highly recommend this business.

Had our second time working with Hamilton today. The first time was for a water heater. Today, Vernon came out to fix a plumbing problem. He responded in a timely manner. He was straight to the point no B.S on what needed done. Point price was fair for what needed to be done. Quick but thorough service.
We would definitely recommend this company!

Did an excellent job.  They were running late and still came after 5 o'clock .  Repair of toilet valve.

Very fair pricing, easy to contact, and explained what he did in a clear way to someone who has no clue about plumbing. He was able to come the day I called him too which was very helpful. I would recommend him and use him again in the future.

While the plumber was on time and was wearing a mask I was charged almost $700 to snake my front lawn drain.  While that was discouraging, if it had worked I would have been okay with it.  As soon as the plumber left I flushed the toilet and it overflowed all over the bathroom floor.  I had to call another plumber in to snake it and after he did it, it worked fine. When I called Catons to complain they said since the second plumber did the work on my drain in the first place (they did - years ago) they were not responsible.  How can you not be responsible for snaking a drain incorrectly, charging huge amounts of money, have the toilet overflow as soon as the plumber leaves and not even offer a refund of sorts? I paid to have a drain snaked and  that was never done correctly and I had to pay the price out of my pocket and by cleaning up a bathroom mess.

Very disappointed with the work I had done. The first problem with this business is that I waited an entire day for someone to come. I was told that they would be here between 11-4 when in fact, 6pm rolled around, and they still hadn't showed up. Each time I called I was told that they are on their way. I finally had to tell them I'd reschedule. It was 6:30pm. I wish I hadn't. The technician also came late (4 hrs) on the 2nd (rescheduled) appointment. Ultimately, the problem was never fixed. I was told they put the snake down the drain pipe that was overflowing and that the problem may or may not be fixed. It wasn't, and continued to overflow that same day. I was still charged $275.00 for the work. I eventually found another plummer who came and fixed the job by using a high pressure water hose. I called Stilwell Plumbing and asked for a refund and was given the runaround. I was asked to submit the invoice from the plummer who did fix the job, which I did. I then drove to the city to personally drop off a copy of the invoice so that there wouldn't be any problems. They then called the plummer to verify that he did indeed come and fix the issue (and to make sure he was legit). After waiting 2 months for a credit to appear on my credit card statement, I had to call them back to inform them that I still had not seen any money credited back to my account. After several attempts to try and speak to someone, I eventually received a call back from a man who claimed he was the manager of the business and was credited just half ($137.50) of what I initially paid.!I will give that man this; he allowed me to vent (reasonably) and did not get rude or nasty over the phone. So thank you for that. However, I specifically chose this business to fix the plumbing issue at my home because their advertisement claimed that their work is guaranteed. However, they never fixed the problem to begin with. This company let me down. They simply lack good communication with their customers and make false promises. I do not recommend them!

Made two attempts to contact this company for work and have been ignored both times. Left a message with the company via an employee and answering machine. Never heard anything back.

Bailey Bros is the best plumbing company in all of Maryland. These guys where able to help me fix the plumbing leak I had in my rental home while I was in Florida. I would use them again.

This company is a big scam. I should not have trusted Jeffrey Muncey and the owner. I paid for a project that was not completed.

Jeff  Muncey locked my property and ran away with the keys without completing the project. I had to buy a new lock and pay a locksmith for a new installation.  I paid upfront $750 to Valley View Handyman Services for nothing. They are not responding to phone calls or texts. This was a total nightmare but I'll make sure that justice will be served.

I have more details but hope this summary warns others so they can avoid similar cons.