Best Bathtub in Baltimore MD

Took a little longer than expected to complete the job and he charged more, but it got done and Mike is a nice and respectful guy who kept me informed along the way.  I would use him again!

Sprio at Empire saved us this weekend. Our water heater went out on us and other services couldn't find a unit that would fix where the existing one was located. Spiro found a new unit that would fit, got it fast and installed it for us on a Saturday. Having hot water through the weekend in the middle of winter was a lifesaver. Thanks Spiro!

Anthony responded to me communicated with me the whole time to coordinate the best times the work was done professionally pricing is very fair I highly recommend this business.

Speedy response and was fair on their pricing. Worked quickly and got the job done. Very friendly and shared information while working. Will call again and refer them as well.

OMG I can't thank Vernon enough for making time to fix our AC. We called in the morning. He came by around 4:30 and fixed it within 15 minutes. Wonderful. I highly recommend his services. I know he was swamped with calls on the Tuesday after Labor Day weekend and with it being a very hot day. And he was headed to more calls after us trying to take care of as many people as he can. I will keep his card and call him for a new unit sometime in the next year.

They were really easy to schedule with they came in did a great job it was quick and hassle free... duct cleaning seems like one of those things you dont think about but it is so essential to get done

Did an excellent job.  They were running late and still came after 5 o'clock .  Repair of toilet valve.

Terry is excellent, and I would recommend him to anyone. He did a fully-masked walkthrough with me prior to giving a quote and answered several questions I had. His team was efficient and scheduled very quickly after receiving the quote, which made the whole process simple. I also ended up having to call him to clear a drain in an emergency several weeks after his team did the initial work, and he was able to get a team right out to my home to fix it. Terry himself is extremely responsive via text and phone call and is always feeling to hear feedback and make new suggestions if you aren't satisfied with the original work done.

If you are looking for someone doing honest quality work....choose Mike.  I first needed a water heater replaced. He did this superbly. It was finished on time, in budget. Then a leak sprung from another area of the house. On a Sunday, he came right out found the issue and fixed it. He gave me many texts, options, and updates along the way. I have work with many different plumbers over the years and always felt I was being taken advantage of. Not with Mike. He is very transparent. Since then he's answered many questions. He is someone you can trust to take care of the job even when you are not looking. Now, he is my first call every time.

Was in process of getting estimates for plumbing work when problem started while Catons was giving estimate.  Said they could take care of problem right away.  I had to do it (main water valve).  Earlier estimates came in after work done that were SUBSTANTIALLY less.  Catons had to come back to fix leak in original repair.  My caution to others is get estimates, in my case would have saved hundreds.  Felt like I was taken advantage of during bad situation.  Left numerous voice messages with Catons general manager, never heard back.  Just be cautious.

Had him come to pull a permit for a gas  pressure test (inspection) and paid $350 for that.He came ,did a preliminary test and found the line was leaking,quoted me $3250 to do the repair of the gas line.I had it fixed for $500 using someone else.He then refused to pull the permit for the inspection and also refused to return my money so I disputed the charge with my cc and also placed a complaint with the MD board of plumbing.

Seems like a shabby individual to do business with ,try to avoid and use a real decent professional if you care about your money.

Mother of four/tenant, being kicked out of my rental house because the owner of this company (who didn't have enough manpower and had to come out himself) couldn't figure out the issue due to lack of skill.. but blamed my family for 3/4-1 of water on the ceiling of the 1st floor when it was actually a roof leak in the end.

This company came out promptly to collect their dispatch fee of $69.  They informed me that there was no leak in the plumbing system.  However, after checking with the tenant there was a leak  in the bathroom sink.  I was told there was no leak but the tenant continued to complain about a leak in the bathroom sink.  

When I called them back to get them to come back out.  They told me that they would and gave me a time window but did not show up.  I called them on Monday and they again said they would call me back but did not.  When I called to follow-up they would not answer the phone and even answered and hung up the phone.  

What kind of business is this??  A ghetto, unprofessional and cheesy business!!