Best A/C Installation in Baltimore MD

Great quick service even during weekends. A technician was really professional and friendly.

Took a little longer than expected to complete the job and he charged more, but it got done and Mike is a nice and respectful guy who kept me informed along the way.  I would use him again!

Very happy with the guys!

Being a new family-owned company, these guys are hungry for new business and it shows. Responsive, professional, and with a price that blew the bigger guys away. The two guys (owner and his brother) were out the next day after I decided on them, timing which was critical with water all over the basement floor and carpet.

When we ripped up the carpet and found out there was an easier less costly solution, they had no problem going with the MUCH cheaper solution, which shows their honesty and honor.

Big thumbs up. I recommend them without hesitation.

Sprio at Empire saved us this weekend. Our water heater went out on us and other services couldn't find a unit that would fix where the existing one was located. Spiro found a new unit that would fit, got it fast and installed it for us on a Saturday. Having hot water through the weekend in the middle of winter was a lifesaver. Thanks Spiro!

Woke up on a Sunday with no water. Within hours Harford Well Service had the old well pump out and new in!! Service is superb! Only one that answered his phone on a Sunday. Definitely recommend and will use them again.

Anthony responded to me communicated with me the whole time to coordinate the best times the work was done professionally pricing is very fair I highly recommend this business.

I have used Best Mechanical, but never again. They are not reasonable in terms of price, parts have been faulty and I question their workmanship. On the last job, when I called them to fix a leak in a sewer ejector that they installed about 3 years ago, they charged me $275 for about 1/2 hour's time.  I wasn't happy that the apparatus was already leaking, but to charge what equates to $550/hour is outrageous. I contacted an owner to complain about the bill, but was never able to reach him.  I left 3-4 voice messages and I sent an email.  I would not recommend using them.

Did an excellent job.  They were running late and still came after 5 o'clock .  Repair of toilet valve.

I love working with Caton's, not the situations that arise that bring me to work with them, but I love working with them. I use them at work for any plumbing needs we may have, but I have also used them at my own home when we had a water line crack. They are always extremely quick to respond and get the job done quickly. They even had their own restoration team come out to help me clean up all the water at my house. Great company to work with.

A year later the sewer line broke- the connection either was never there or it broke apart. Since we were under warranty we had them back to fix at no cost. However this time they had to dig up our sidewalk to fix and again the way they left the yard was/has been a nightmare to fix.  So in the end we spent several hundred to fix the sidewalk and still trying to get the grass to grow back in the yard a year and half later.

Had him come to pull a permit for a gas  pressure test (inspection) and paid $350 for that.He came ,did a preliminary test and found the line was leaking,quoted me $3250 to do the repair of the gas line.I had it fixed for $500 using someone else.He then refused to pull the permit for the inspection and also refused to return my money so I disputed the charge with my cc and also placed a complaint with the MD board of plumbing.

Seems like a shabby individual to do business with ,try to avoid and use a real decent professional if you care about your money.

This company is a big scam. I should not have trusted Jeffrey Muncey and the owner. I paid for a project that was not completed.

Jeff  Muncey locked my property and ran away with the keys without completing the project. I had to buy a new lock and pay a locksmith for a new installation.  I paid upfront $750 to Valley View Handyman Services for nothing. They are not responding to phone calls or texts. This was a total nightmare but I'll make sure that justice will be served.

I have more details but hope this summary warns others so they can avoid similar cons.

Very disappointed with the work I had done. The first problem with this business is that I waited an entire day for someone to come. I was told that they would be here between 11-4 when in fact, 6pm rolled around, and they still hadn't showed up. Each time I called I was told that they are on their way. I finally had to tell them I'd reschedule. It was 6:30pm. I wish I hadn't. The technician also came late (4 hrs) on the 2nd (rescheduled) appointment. Ultimately, the problem was never fixed. I was told they put the snake down the drain pipe that was overflowing and that the problem may or may not be fixed. It wasn't, and continued to overflow that same day. I was still charged $275.00 for the work. I eventually found another plummer who came and fixed the job by using a high pressure water hose. I called Stilwell Plumbing and asked for a refund and was given the runaround. I was asked to submit the invoice from the plummer who did fix the job, which I did. I then drove to the city to personally drop off a copy of the invoice so that there wouldn't be any problems. They then called the plummer to verify that he did indeed come and fix the issue (and to make sure he was legit). After waiting 2 months for a credit to appear on my credit card statement, I had to call them back to inform them that I still had not seen any money credited back to my account. After several attempts to try and speak to someone, I eventually received a call back from a man who claimed he was the manager of the business and was credited just half ($137.50) of what I initially paid.!I will give that man this; he allowed me to vent (reasonably) and did not get rude or nasty over the phone. So thank you for that. However, I specifically chose this business to fix the plumbing issue at my home because their advertisement claimed that their work is guaranteed. However, they never fixed the problem to begin with. This company let me down. They simply lack good communication with their customers and make false promises. I do not recommend them!

Tried for 3 days to get them to come out for a quote.  After no phobe calls back we had to chase them for a phone call, just to find out that they think our job was to big....
However they never came out to find out that the job wasn't big... so an other words is that they lie to customers! Warning don't use