Best Water Heater Installation in Lexington KY

This company was recommended to me. I called because of a leak under the house. They sent a man who looked under the house without being willing to go under. It is a crawl space that is fairly high in the front of the house but tight in the back. I had told this to them before they came. He said he would talk to his boss and get back with us. I didn't hear anything, so i called them back after 2 days.  They told me To call 311, which makes no sense to me. I believe my project was too hard for them. Call them for your easy projects.

This company is amazing! Jason was the best!!! Not only are they very affordable, but I had a sink install where the faucet I bought didn't have all the parts and my countertop had a hole that was a little too small for the sink I bought. They not only waited outside while I went to buy another faucet and waited while I had a handy man come fix the countertop but they were extremely patient and wonderful to work with. You should go to them for every plumbing need you may have!!!

Used them for emergencies and non-emergencies, only company i'll use!! Great value for the price, straight forward about everything, and leaves the space clean! Highly recommend!!

Excellent service!! Justin was professional and respectful. Completed the task with care, explained, and answered questions. Made sure to tidy up when he was done.  I will definitely use this company again and refer to friends & family.

I called to fix an outside faucet. They were here the very next day. Very friendly and professional. I would recommend this plumbing company to anybody.

From the moment I dialed their number through the end of our appointment, I have nothing but praise for this team! We needed a valve replaced in our RV and all of the RV centers had month-long waiting lists - plus they're outrageously expensive. After a little thought, we decided to see if a plumber would come out and take a look for us (makes sense, right?) I pulled up a list of plumbers in town and just started calling. Shockingly, as I worked through the options I either had to wait around for a return call, many of which never even bothered, or I was flat refused because it was an RV.

I got connected with John on Friday - he answered my call right away AND was both friendly and helpful. I explained what we needed his help with and he agreed to do the work without any issue. His only request was that we send a picture of the valve so they could have it handy for the appointment which he scheduled for first thing on Monday morning.

Chris was the team member who showed up to our appointment this morning. He was exactly on time and completed the work in such a reasonable amount of time! He also gave us recommendations for some equipment we should keep on hand in case of any issues while we travel, which was very valuable advice. The final bill was less than we expected. This team saved us a huge amount of stress and money - we could not be happier about our experience and highly recommend them to anyone who's looking for an outstanding plumber!

I had a problem with a water leak in the back of the house that needed to be repaired so that the maintenance on the AC could be finished. It was not working. Simple Man got back with me the same day and came out the next day. All of the work was completed to my satisfaction. They also found a gas leak and repaired it. I would highly recommend Simple Man Construction.

I booked an appointment on Monday for Friday evening. Left work early today so I could get home in time to be here for scheduled window. The technician never showed. No call, no show.
Complete waste of my time. What a joke of a business.

So far they have been to my cabin in Willisburg 3 times, once to install a heat pump and twice to repair another expert's mistakes. They are now working on getting the thermostat so that it does not run basically all the time and not heat the place well. Set on 72 and temp
66. I have been told by Chris a few days ago the stat should have a setting for emergency heat.
The reason this is not a 5 star review is the advertisement stating 24/7. First, contacted the day after service that the heat was still not running properly. The fellow (Jake?) called me back to say he had reached  out to sevicemen but none had returned his call. This was Saturday. The problem would be dealt with, apparently, the first of the week.
I called today, Sunday, to give them further information and got an answering service, who obviously knew nothing about what I was saying, but would give them the message.
I'm not sure these two incidents truly represent 24/7 service. You can contact the company, but I think service on the problem is implied when 24/7 is advertised.
I'll be happy to edit my review when the heat problem is ironed out.

My water heater busted and i was told to contact a plumbing company by the restoration contractor that was hired by our insurance company to stop the leak from the water heater. I turned off the water to the house as well as the separate shut off valve to the water heater. I contacted H2O maestro. They came quickly and told me that draining the water heater tank would fix the leak. They charged $110 to drain the tank and to turn the water to the house back on. Not even 20 hours later I have a pool of water under the water heater again, that is now seeping into other rooms. I called h20 maestro to come back to fix what they should have done the first day (which is to stop the leak) and now they say it will be an additional charge at least $200 on top of the charge from the prior day. What a great way to lose business. Luckily I'm only out $110 on this company. I almost had them install a water heater which they were going to charge $1899. If they can't warranty a simple service call I'm afraid to see what they would warranty on a unit they installed. They made no attempt to make things right even though they are the ones who turned my water back on when it was off! I don't know what was a bigger waste my time or my money!

They did so many mistakes on our property we had to bring in another plumbing service to finish and repair all the damage costing us thousands of dollars, some things they damaged could not be repaired and our new property is permanently damaged. I strongly recommend you stay clear of them!