Best Water Heater Installation in Lexington KY

Best plumber in town.  Just completed our second and third project with Pro-Fetick Plumbing and he couldn't be happier.   Very reasonable pricing and completed the work in a timely manner.   Even left the work area cleaner than it was before they started on our basement finishing project.   I highly recommend Buzz and his team.

I dealt with Rapid Plumbing for a root issue between our sewage clean out and the tie in with the city. Essentially, Jacob with Rapid Plumbing came out- rotor routed 1 time, did not test his work and left. He was very condescending almost rude as if we were stupid when we asked questions.
Not 10 days later we had the SAME issue again. We were told by Jason at Rapid Plumbing that it would be AT LEAST $600 to come out and no apology or concern for the work not being done correctly the first time- only curtly stating we were outside of the warranty.
I arranged another company to come out- the new guys came out that same evening, were pleasant, and I paid $300 (half of Rapid's quote to fix their own job). They had to rotor route 4x then had to get a bigger tool as the issue was so severe, spending at least 2 hours at our house to make sure the job was done correctly. They could tell the original plumber did not go far out and only rotor routed 1 time.
I called Rapid to complain, Jason (manager) continuously interrupted me, told me we should have been charged more than double what we were charged, and tried to claim the roots grew back that enormous amount in 1 week. He did not express concern when I shared my experience of the plumber's attitude and obvious evidence the job wasn't done properly- regardless the plumber did not check his work. I would not recommend this company, all I can say is the plumber showed up on time and the manager did call me back.

UPDATE-  I missed a call from Debbie with Rapid Plumbing who apologized on my voicemail and offered money back for the services we paid for. I definitely appreciate this and am adding 1 more star to the review for a professional phone call acknowledging my poor experience- this says a lot about Debbie (I believe she is the owner).

Used them for emergencies and non-emergencies, only company i'll use!! Great value for the price, straight forward about everything, and leaves the space clean! Highly recommend!!

Excellent service!! Justin was professional and respectful. Completed the task with care, explained, and answered questions. Made sure to tidy up when he was done.  I will definitely use this company again and refer to friends & family.

Had the good fortune of meeting Jamie at Outback one evening and kept his information.  
We suspected a drip behind our shower and had a slow bathroom sink drain.  Jamie quickly determined that we had no leak and took him 2 minutes to clear the drain.
I will definitely be sharing his information with the community in which I live.

From the moment I dialed their number through the end of our appointment, I have nothing but praise for this team! We needed a valve replaced in our RV and all of the RV centers had month-long waiting lists - plus they're outrageously expensive. After a little thought, we decided to see if a plumber would come out and take a look for us (makes sense, right?) I pulled up a list of plumbers in town and just started calling. Shockingly, as I worked through the options I either had to wait around for a return call, many of which never even bothered, or I was flat refused because it was an RV.

I got connected with John on Friday - he answered my call right away AND was both friendly and helpful. I explained what we needed his help with and he agreed to do the work without any issue. His only request was that we send a picture of the valve so they could have it handy for the appointment which he scheduled for first thing on Monday morning.

Chris was the team member who showed up to our appointment this morning. He was exactly on time and completed the work in such a reasonable amount of time! He also gave us recommendations for some equipment we should keep on hand in case of any issues while we travel, which was very valuable advice. The final bill was less than we expected. This team saved us a huge amount of stress and money - we could not be happier about our experience and highly recommend them to anyone who's looking for an outstanding plumber!

Bottom line: I'll call Rick first.

We just moved in to our house, it had been unoccupied for a few weeks and the kitchen drain was stopped bad. Rick replied to my initial request within 30min and swung by the same evening to do an estimate. He came back the next day on time and got started. The project ended up being more than both of us expected, so Rick gave me a couple of options to move forward with. He got the drain running, the old brass pipe replaced, future-proofed some old fittings, and left my place cleaner than he found it.

Top recommendation, outstanding value.

I booked an appointment on Monday for Friday evening. Left work early today so I could get home in time to be here for scheduled window. The technician never showed. No call, no show.
Complete waste of my time. What a joke of a business.

We have a geothermal system and a heat pump in another part of the house, both installed by Arronco.  Overall, the geothermal system has worked efficiently, however we have had many issues with installation and service.  Due to improper installation, our 2nd floor was flooded requiring drying, mold remediation, replacement of ceilings, etc.   To Arronco's credit, they paid for all the repairs.  On the heat pump, we've had Arronco service it repeatedly due to issues with balancing the temperature and failure of components.

If there were 0 stars to give to this business, I would. I contacted them and scheduled repairs in my home on Saturday from the 4-8 pm window. They confirmed, but never showed up and didn't give me any notice. Not only I wasted my Saturday afternoon, but my big problem with the leak still exists and I now need to chase new plumber on Sunday.

they charged my senior and veteran parents $1680 to replace and install a gas water heater!!!! it only cost 500 at Lowe's. when we called to discuss why it cost 1100 installation,  they wouldn't give an answer other than saying it was a flat rate. not only that,  the service man had them write a check out to himself!!!! when I called the company to find out what was up with that, they said it was fine. THIS PLACE IS A RIP OFF AND TAKES ADVANTAGE OF ELDERLY PEOPLE!!! DO NOT USE THEM