Best Heater Installation in Lexington KY

Used them for emergencies and non-emergencies, only company i'll use!! Great value for the price, straight forward about everything, and leaves the space clean! Highly recommend!!

Excellent service!! Justin was professional and respectful. Completed the task with care, explained, and answered questions. Made sure to tidy up when he was done.  I will definitely use this company again and refer to friends & family.

Had the good fortune of meeting Jamie at Outback one evening and kept his information.  
We suspected a drip behind our shower and had a slow bathroom sink drain.  Jamie quickly determined that we had no leak and took him 2 minutes to clear the drain.
I will definitely be sharing his information with the community in which I live.

From the moment I dialed their number through the end of our appointment, I have nothing but praise for this team! We needed a valve replaced in our RV and all of the RV centers had month-long waiting lists - plus they're outrageously expensive. After a little thought, we decided to see if a plumber would come out and take a look for us (makes sense, right?) I pulled up a list of plumbers in town and just started calling. Shockingly, as I worked through the options I either had to wait around for a return call, many of which never even bothered, or I was flat refused because it was an RV.

I got connected with John on Friday - he answered my call right away AND was both friendly and helpful. I explained what we needed his help with and he agreed to do the work without any issue. His only request was that we send a picture of the valve so they could have it handy for the appointment which he scheduled for first thing on Monday morning.

Chris was the team member who showed up to our appointment this morning. He was exactly on time and completed the work in such a reasonable amount of time! He also gave us recommendations for some equipment we should keep on hand in case of any issues while we travel, which was very valuable advice. The final bill was less than we expected. This team saved us a huge amount of stress and money - we could not be happier about our experience and highly recommend them to anyone who's looking for an outstanding plumber!

I dealt with Rapid Plumbing for a root issue between our sewage clean out and the tie in with the city. Essentially, Jacob with Rapid Plumbing came out- rotor routed 1 time, did not test his work and left. He was very condescending almost rude as if we were stupid when we asked questions.
Not 10 days later we had the SAME issue again. We were told by Jason at Rapid Plumbing that it would be AT LEAST $600 to come out and no apology or concern for the work not being done correctly the first time- only curtly stating we were outside of the warranty.
I arranged another company to come out- the new guys came out that same evening, were pleasant, and I paid $300 (half of Rapid's quote to fix their own job). They had to rotor route 4x then had to get a bigger tool as the issue was so severe, spending at least 2 hours at our house to make sure the job was done correctly. They could tell the original plumber did not go far out and only rotor routed 1 time.
I called Rapid to complain, Jason (manager) continuously interrupted me, told me we should have been charged more than double what we were charged, and tried to claim the roots grew back that enormous amount in 1 week. He did not express concern when I shared my experience of the plumber's attitude and obvious evidence the job wasn't done properly- regardless the plumber did not check his work. I would not recommend this company, all I can say is the plumber showed up on time and the manager did call me back.

UPDATE-  I missed a call from Debbie with Rapid Plumbing who apologized on my voicemail and offered money back for the services we paid for. I definitely appreciate this and am adding 1 more star to the review for a professional phone call acknowledging my poor experience- this says a lot about Debbie (I believe she is the owner).

PROfetick was very prompt and stayed with a difficult job all day. Buzz and Micah were professional, knowledgeable, friendly, and thorough. We would highly recommend them for residential plumbing needs!

I had a problem with a water leak in the back of the house that needed to be repaired so that the maintenance on the AC could be finished. It was not working. Simple Man got back with me the same day and came out the next day. All of the work was completed to my satisfaction. They also found a gas leak and repaired it. I would highly recommend Simple Man Construction.

They gave themselves a seven hour window to do the job. Did not show up. Never called to reschedule or cancel. A really crappy way to do business. I will never call them again.

I was completely satisfied with my semi-annual maintenance visit for our geothermal system, as I have been ever since Arronco installed it 6 years ago. The technician gave me a heads-up phone call an hour before he arrived. He knew to bring new filters into the house with him, even though it was his first time here. He was courteous, pleasant, and focused on his work. The job took 1 hr. He reviewed his findings with me before he left.

Horrible customer service. Technician (Plumber) had a horrible attitude. Never was able to review their actual work due to having to tell the technician to leave my home. Very disappointing. Seek plumbing help elsewhere.

They did so many mistakes on our property we had to bring in another plumbing service to finish and repair all the damage costing us thousands of dollars, some things they damaged could not be repaired and our new property is permanently damaged. I strongly recommend you stay clear of them!

This company is HORRIBLE!  I wouldn't give them any stars after the experience that I had. (But the app made me or I couldn't post). I'm also reporting them to the BBB!  (I'm only posting in hopes that someone reads this and it keeps you from using them) We called them because we had family that used them and had a nice experience, however, after our technician came out NEVER AGAIN!!  Be warned!!!  They tried selling me a new unit after only having our unit for 9 years!  I got lots of red flags when our guy came out to talk to us, but heard him out. After all, they know more about HVAC units than I do. The guy that came out was only out for his commission check and did not care what it took to get my business. I was the only one time at the time the service call was made and when the technician came back in to give me the diagnosis he said your compressor is out and you also need new blades and a new motor...this is gonna cost you around $1000 or so and I wouldn't even bother putting the money into it!  You just need to look at purchasing a new unit to bring down the cost of your utilities. I thought about what he said, but still lots of red flags went up. I said well how much is a new unit?!?  He said we gotta send a rep out to discuss with you, but you're looking at getting some rebates back to help with your cost. I told the guy well I'm not gonna purchase today, I need to think about this. And the man said and I QUOTE you can't make a decision without your husband?  I mean, who says that #1?  #2 yes, I can make a decision and with you saying that it sent up more red flags that I shouldn't go with this!!!  Long story short, we had a different technician from another company come and it was a breaker that was switched off and it cost us $65!!  Upwards of $3k to $65 is a HUGE difference. I cannot believe that they would take advantage of someone like this and they should be put out of business for being such crooks. I wish that I could set y'all up and have NBC is my closet come out and lock y'all away with no business forever!  Don't believe a word they say. Bunch of LIARS!!!!!!!!!!!!  I will make sure that everyone I know doesn't use them. Not right to speak to someone that way but also, not right to be cross with people either!!!