Best System Maintenance in Bakersfield CA

Liberty came to service my septic tank today and my only regret is not using him before.  Two years ago we had some bad issues, including a flooded house, and the company I called came out three times in two months. I know nothing about septic, just thought I had uniquely bad problems.  Our neighbor had Liberty at his house yesterday, so we asked if they could service ours just as a maintenance call, to avoid problems again.  This guy knew so much more, did such a better job, explained why service didn't work previously, etc..  Just really knew his stuff.  Worked like crazy for four hours, dug up three holes, drained them, showed me what was happening.  I was very impressed.  Very reasonable cost. This kind of service is hard to find, I'm very very pleased.

I had multiple jobs to complete around my house, as well as painting jobs. Will was very responsive and had his tech Kevin work around my challenging schedule. Kevin was meticulous, conscientious, polite and responsible. I have already referred this company to a girl friend. I will be using them again.

This company really knows how to treat their customers. They were able to come out same day and identified the issue as quick as possible. My AC had more complications that required them to return and they came back until it was fixed. I had babies in the home and they really did take that into consideration. They were just as worried as me. Their quality control and their interpersonal interactions with Samantha and Irma at the phone line was phenomenal. I was helped by a tech named Don who was very kind, communicated effectively, and let me know exactly what the issues were. Very hard to find good AC guys in Bakersfield who aren't charging an arm and a leg. These guys gave a fair price and quality service! I'm very satisfied-- so much so I took the time to write this well deserved review. Thank you!

in reply to their 'fabricated' response, first  I would like to  note,  that only a wk later I went to change the filter in my AC unit and the 'inside' of the AC unit was absolutely FILTHY!!...something that i never experience with any prior service visit!....so this 'newbee' they sent me did absolutely nothing regarding 'cleaning/servicing' my unit....so not only does this person have no brains...as you can read below (to stand right in front of a sign posted on my back door that says 'no back door access...use front door ONLY, yet he doesn't bother knocking at the FRONT door...like NORMAL people would...and just is ready to drive off!), but he is the laziest service rep I have ever dealt with (and this owners(?) stating there were prior issues with other service visits are fabricated...i never had ANY issues with ANY other service reps in all the years of doing business with this co......makes me think this 'lazy newbee' was some relative of someone in the co.!). Anyway, GLAD TO BE RID of suck an UNPROFESSIONAL service!

this was my husband's reply to owner(s) letter of cancellation, that gave us no reason as to why cancelling (and now only getting a fabricated one!):

on the June service visit here, my wife informed me that the driver went to the back door instead of the front (where on the Back door a large sign is clearly posted stating: Use Front Door ONLY - Back Door is NOT Accessible, and that sign is not only directly on the back door, but also on the Front of the house that one can clearly SEE as you MUST walk by it to get to the back door, yet your service rep chose to just ignored these signs). Since the back door cannot be opened, my wife waited for him to READ the signs, and come to the front door, instead he got into his truck and she heard him starting to drive away!  She had to immediately run outside in her stocking feet to be able to stop him in time from leaving, so naturally she was upset asking why he can't read signs, and why he wouldn't 'naturally' come around to the front door? He had nothing but excuses that made zero sense....saying: 'didn't know if you still wanted the appointment', and  'I didn't see a car so thought no one was home' (... really?? that was his 'excuse' for being too lazy to knock on the front door?...we only own ONE car, and it's what gets me to my job, so WHY would there necessarily be another car in the driveway?), plus who automatically goes to a back door of a house they've never been to, instead of knocking on the FRONT?

My wife said nothing more to him after hearing such ridiculous excuses (thinking there was something wrong with this guy -plus he later was irritated because he had to use the FRONT door when coming in and out, due to the back door being unusable)...which was never an issue for all the service people we had prior, and who KNEW their job and were very nice as well (re: there was NEVER ANY issues when these service people were here, like this owner NOW is fabricating). So my wife just waited for him to do the cleaning, and she even asked him if he wanted a cold drink or water, because it was so hot that day, and he had to be outside part of the time. That is 'hardly' the basis of  someone being 'unfriendly on multiple occasions', as you claim, (rather, from his actions, this is obviously a man who doesn't like his job).

She also told me, after he finally was done, that it appeared (re: being the 'only logical explanation' of his actions/comments) that you sent some newbie out this time round (instead of the regular guys we had before) because this one spent most of his time on the phone asking for advice, so this would also explain his apparent laziness to just want to immediately drive off, instead of even coming to the front door in the first place. I suggested she file a complaint about him to the company, and she declined and said that maybe he'd get his 'act' together for the next customer, so what good would complaining about it do anyway - he'd only deny it all (which I can see now by your canceling our service, is exactly what he did).  She told me she even thanked him when he left, which is something I certainly wouldn't have bothered doing, after his urgency to just drive off on her in the first place.

So if that is how you do business, by stressing out customers via sending out people who don't know what they are doing, who are in such a hurry to not want to do the job they were booked for, and who apparently aren't even happy with their job in the first place (instead of sending us the 'regular/educated' service guys who came before - they are the ones who don't just try to drive off' but instead take the time to read the posted sign(s) & use logic by going to the Front door ...not a person's Back door, which isn't even the norm when coming to someone's house, especially for the first time) ,  then we certainly don't want to 'give' you our business either, and we will certainly advise others to avoid your services at all cost