Best One-time Home Cleaning in Las Vegas NV
Plumbing Service
Called city wide plumbing at 1130am for a free estimate and was told someone would arrive between 2pm and 3pm that same day. Mike showed up at 2pm on the dot. I was already impressed. When I called I told him about one specific issue I had but remembered a few more which I mentioned when he showed up. He was happy to take a look and better yet, he had the parts needed to fix it in his truck. He didn't pressure me into anything and was thorough explaining to me the problem. He went above and beyond to make the service efficient and affordable. Thank you and I will definitely use them again if another plumbing issue arrises.
3065 N Rancho Dr, Ste 142, Las Vegas, NV 89130
Plumbing Service
Contacted Cleigh after hours an early Saturday morning at 4am in a panic as our kitchen sink sprung a terrible leak and enswamped our home and our original contractor did not respond.
Cleigh responded to my voicemail within an hour and was going to arrange a visit in about an hour, before our original contractor responded and was available to investigate.
Though we didn't use their services, I felt taken care of by Cleigh the entire time I was in contact with him. I appreciated his help and will contact him the next time we have a plumbing crisis - thanks!
Cleigh responded to my voicemail within an hour and was going to arrange a visit in about an hour, before our original contractor responded and was available to investigate.
Though we didn't use their services, I felt taken care of by Cleigh the entire time I was in contact with him. I appreciated his help and will contact him the next time we have a plumbing crisis - thanks!
Unit D, Colton, CA 92324
Plumbing Service
These guys made the news for ripping off a 90 year old woman... they are not licensed contractors
3111 S Valley View Blvd, Unit E-131, Las Vegas, NV 89102
Plumbing Service
I had used #1 plumbing to replace my water heater last February. I was super happy with Roy, ease of making an appt, etc. and gave #1 plumbing 5 stars on Yelp immediately.
However based on a more recent experience, I'm decreasing to 1 star rating.
In late September, I noticed 7 tiles in my kitchen were buckling and the grout line between these tiles was raised in a small peak. I knew my sewer lines ran under my house and feared a leak of some sort. Based on my previous experience with #1plumbing, called them for an appt. I also reviewed their website to make sure they were experienced in leak detection and used sound equipment to evaluate situations. Carmine came out, evaluated the buckling, fired up the sound equipment, and determined there was a leak. He had me listen also, to show me the difference of an area of floor with a leak and without. He said I had a slab leak, basically water pipes leaking in slab foundation (a common way builders develop Vegas homes). He said this was a big job, basically to jack hammer foundation, find leak, and repair leak. We made appt for him to come back with help. There's more story here, but will spare for this purpose.When #1 team came back, they validated with their sound equipment again, then got busy to identify the leak. Removed/destroyed 28+ tiles, cut dry wall in 3 places on first floor, drilled holes in foundation. No leak. Carmine and team were going to continue with more destruction-looking for this leak. My anxiety was creeping up a bit, and with my insurance company on the phone, we (all-including Carmine) thought to call American Leak Detection (after this experience, I learned contractors in Valley know them as experts). #1 plumbing left house, ALD there in 2 hours. Eddie, the tech/plumber, was there for 15 mins with his similar looking sound equipment, he said NO LEAK. Of course I was upset, but I used him for next 45 mins (as I was paying him for the hour/service call) to learn a bit about Vegas plumbing/house construction. He also supported his findings verbally and with a written report. I called Carmine (he had given me his mobile #), told him ALD said no leak, Carmine laughed said he is as lost as we are. He doesn't know for sure. I left it with that, hanging in air, told Carmine I needed time to think. Really, just wanted to get off the phone with the guy who ruined my home. I cooled off, 3 days later called #1 plumbing, asked to speak with plumbing service supervisor. Bill and I rationally discussed the events by phone. Bill made a house call to review damage. After some back and forth, #1 reimbursed me for the cost of repairs.
2things:
A) #1's sound equipment was not working correctly at the time.
B) Root cause of buckled tile-was extra moisture in foundation from the extreme rains we had in late summer. Generally, tile buckling could be a slab leak or excess moisture in foundation (due to Vegas' extreme weather conditions, heat/dry/monsoons). Once leak is ruled out, moisture may likely be the cause.
#1 is getting a 1star updated rating due to their faulty sound equipment, and lack of expertise by team. I learned that their first cut into my home's dry wall showed my piping ran up into house from garage (behind drywall to 2nd floor-this is more common in Vegas homes built in the 2000's and after) and not underneath home. The team did not know this or recognize it. So the destruction continued.
Look, I believe in learning from all mistakes. I learned a ton from this experience, e.g., plumbing, construction, specifics to look for if a leak is suspected (w/o equipment). Generally, #1 plumbing has nice people working for them, and I really trusted them before this project. I was planning to use them (and recommend them) for all my plumbing, and HVAC needs. But this experience was not good. 3 months later, after repairing my home, I'm writing this review--and not to be overly critical to the business but, to maybe assist others who may be in a similar situation.
However based on a more recent experience, I'm decreasing to 1 star rating.
In late September, I noticed 7 tiles in my kitchen were buckling and the grout line between these tiles was raised in a small peak. I knew my sewer lines ran under my house and feared a leak of some sort. Based on my previous experience with #1plumbing, called them for an appt. I also reviewed their website to make sure they were experienced in leak detection and used sound equipment to evaluate situations. Carmine came out, evaluated the buckling, fired up the sound equipment, and determined there was a leak. He had me listen also, to show me the difference of an area of floor with a leak and without. He said I had a slab leak, basically water pipes leaking in slab foundation (a common way builders develop Vegas homes). He said this was a big job, basically to jack hammer foundation, find leak, and repair leak. We made appt for him to come back with help. There's more story here, but will spare for this purpose.When #1 team came back, they validated with their sound equipment again, then got busy to identify the leak. Removed/destroyed 28+ tiles, cut dry wall in 3 places on first floor, drilled holes in foundation. No leak. Carmine and team were going to continue with more destruction-looking for this leak. My anxiety was creeping up a bit, and with my insurance company on the phone, we (all-including Carmine) thought to call American Leak Detection (after this experience, I learned contractors in Valley know them as experts). #1 plumbing left house, ALD there in 2 hours. Eddie, the tech/plumber, was there for 15 mins with his similar looking sound equipment, he said NO LEAK. Of course I was upset, but I used him for next 45 mins (as I was paying him for the hour/service call) to learn a bit about Vegas plumbing/house construction. He also supported his findings verbally and with a written report. I called Carmine (he had given me his mobile #), told him ALD said no leak, Carmine laughed said he is as lost as we are. He doesn't know for sure. I left it with that, hanging in air, told Carmine I needed time to think. Really, just wanted to get off the phone with the guy who ruined my home. I cooled off, 3 days later called #1 plumbing, asked to speak with plumbing service supervisor. Bill and I rationally discussed the events by phone. Bill made a house call to review damage. After some back and forth, #1 reimbursed me for the cost of repairs.
2things:
A) #1's sound equipment was not working correctly at the time.
B) Root cause of buckled tile-was extra moisture in foundation from the extreme rains we had in late summer. Generally, tile buckling could be a slab leak or excess moisture in foundation (due to Vegas' extreme weather conditions, heat/dry/monsoons). Once leak is ruled out, moisture may likely be the cause.
#1 is getting a 1star updated rating due to their faulty sound equipment, and lack of expertise by team. I learned that their first cut into my home's dry wall showed my piping ran up into house from garage (behind drywall to 2nd floor-this is more common in Vegas homes built in the 2000's and after) and not underneath home. The team did not know this or recognize it. So the destruction continued.
Look, I believe in learning from all mistakes. I learned a ton from this experience, e.g., plumbing, construction, specifics to look for if a leak is suspected (w/o equipment). Generally, #1 plumbing has nice people working for them, and I really trusted them before this project. I was planning to use them (and recommend them) for all my plumbing, and HVAC needs. But this experience was not good. 3 months later, after repairing my home, I'm writing this review--and not to be overly critical to the business but, to maybe assist others who may be in a similar situation.
Las Vegas, NV
Plumbing Service
Nick came over to look at my leaking sink to find other problems that I've never noticed before and was able to contact to my owner and property managers to get them to finally cooperate after years so he was very helpful to getting The problem started. I would definitely recommend his service to everyone!!!!
Las Vegas, NV 89148
Plumbing Service