City Wide Plumbing

Home Service Warranty sent another company to address the sewage leaking into my front yard. The contractor came out twice, at their leisure despite the health hazard & was unable to resolve the issue. Home Service Warranty finally listened & sent another plumber-City Wide. I received word they would call to schedule & they were at my place in less than 2 hrs. The problem was identified & fixed in about 80 minutes or so.

Peter was professional and friendly. He explained everything he was doing beforehand. He even did the cleanup per the protocol from the Health District.  

He asked we contact him if the same issue recurs because he identified something is going on with our entire block's sewer pipes. He was puzzled that only my property was experiencing the problem.

I would highly recommend this plumbing company if you ever have any problems with your plumbing both inside as well as outside.

My home warranty company will take care of the cost, but I plan to ask his business to be considered first whenever other customers in this area require any plumbing assistance, instead of the other plumbing company they chose the first time.

I am including what my DIL wrote about this company as she was the one who had direct interaction with Peter:

The pipes in our home had been clogged for over two weeks causing raw sewage to leak in our front yard. We had a plumbing company come out to fix our problem on two separate occasions but they were unsuccessful. On June 9th we were notified that City wide plumbing would be coming to address this matter. They called to let us know they would arrive at 2pm and they were here just at that time. They were so polite, so patient and they worked diligently to figure out what our issue was. Resolving the matter in just under 1.5 hours. We are so grateful for City wide plumbing because they were able to do what another company couldn't do in 2 attempts in a more than reasonable amount of time. I highly recommend booking your plumbing needs with them because if I could give them more than 5 stars I definitely would!

We just had another great experience with City Wide! Big huge thanks to Alberto, he came to fix a leaky, non-flushable toilet and found *gasp* Tree Roots?!? Lol that's a new one. He came back the next day, right on time, with his camera to make sure the pipes were ok (besides the fact that we have a salad growing under our toilet) I'd def recommend City Wide again, these dudes are hard workers and get stuff done

I got a notice from the water company that I had constant water usage on my property. This indicates a leak somewhere in the system. After turning off my shut off valve in my garage and the valve at the sprinklers the water continue to run. It was the main line. I got three estimates to replace the line; one was $3100 from American leak detection, the other was $12,000 from Yes Plumbing. All three companies gave me the same advice replace don't repair. If it breaks in one spot and I repaired it will more than likely break and another. Citywide Plumbing was slightly higher than American leak detection, but they sounded like they really knew what they were doing. They were going to have to cut out a piece of my walkway approximately 2' x 1' strip but since the concrete was old and cracked in that spot I asked them if they could take out the whole piece and they agreed at no extra charge!
They carefully pulled back my landscape rock put down tarps and dug the trenches and placed the dirt on the tarps so it didn't mix with my rock. They got the trenches dug in one day including breaking out the concrete and getting it prepared to go into the house. The entire job including hooking up the sprinkler system was done in a very professional manner. The concrete pour back looks exceptional and all the plumbing coming into the house is plum and level.
When they finished, I tracked them down to make my payment to them, it was refreshing not to have someone knocking on your door at six in the morning telling you that you owe them money.
I will be calling Citywide Plumbing for all my needs.

I'm honestly dumbfounded I can't even comprehend the level of fraud this company tried to pull on me.

I had a leak from my master bathroom tub that leaked into my kitchen ceiling. It was there four, maybe five days.

The evaluator who came out (Danny) was very nice and personable but proceeded to tell me that I was going to have to rip out my ENTIRE tub and shower upstairs and HALF MY KITCHEN DOWNSTAIRS.

He insisted the mold spread fast enough that it would be down behind my kitchen cabinets by now. ????? But he took a look at my homeowners insurance policy and insisted it would all be covered. He said he would send someone tomorrow to 'represent' me against the insurance and who would explain the whole process.

He also told me they'd have to do extensive work to make sure the mold 'didn't get into the air through the air vents. He was very convincing in this whole process... but I knew there was NO WAY a four day leak meant I needed to RIP OUT HALF MY HOUSE.

So I canceled the appointment for the next day and got a second and third opinion. Of course it turns out all that needed to be done was cut out the drywall, spray for any additional mold, fix the leak and patch it up. When the actually honest contractor I ended up hiring opened the drywall it turns out there was barely any mold at all. (Of course it had only been a couple days, he explained it takes months of a constant leak for mold to ever get that bad and even then you can usually just spray it.)

I think they thought they could pull one over on me because I'm a young blonde girl and a new home owner, but seriously recommending 40k + worth of work for a four day leak ?????? That wasn't even actively leaking ??? Like do people fall for this for real ????

So if you're reading this review - DO NOT LET THESE PEOPLE SCAM YOUE INSURANCE AND ALWAYS GET A SECOND OPINION.

I recently hired them to fix my garbage disposal and I am so impressed with the quick response and next-day arrival as well as the quality of their work! From the moment they arrived, they were professional, courteous, and knowledgeable. They quickly diagnosed the problem and provided a clear explanation of what was wrong.

The plumber took great care to ensure that my kitchen remained clean and tidy, and they even went above and beyond by fixing a few other minor plumbing issues while they were here. They were extremely respectful of my time and schedule. They also provided a VERY reasonable price for their services, and I truly feel that I received excellent value for my money.

Overall, I am extremely satisfied with my experience and I would highly recommend them to anyone in need of plumbing services. Their expertise, professionalism, and commitment to customer satisfaction make them a top-notch choice for any plumbing needs here in Las Vegas!

George and his team were very thorough in re-routing main water line from water meter to our house and main sprinkler valve. They had a landscaper to fix the front yard after repair was done and a handyman who fixed the garage wall. Other companies offered to do the re-routing but you are on your own to fix landscape and all that. It was a very pleasant seamless experience. I highly recommend City Wide Plumbing!

Joey was amazing! He really took care of us and made sure we felt confident and secure with the process before he left. We had a water leak in the wall and I was stressing out over it and he reassured me throughout that everything would be done in a timely, professional manner. I definitely recommend this company and I appreciate joey's customer service. He really treated us like family!

I was generally satisfied with the work. My toddler
son poured paraffin wax down our master bath drain, clogging it badly. They needed to replace the P trap and they'd have to access it from underneath so that meant going through our living room ceiling. They told us that we would have to fix the drywall ourselves, which was fine, but they ended up cutting two holes because they misjudged where the drain was and didn't bother to measure so now I have not one but two holes in my living room ceiling. I feel like they should have at least fixed the one they created by mistake. They didn't say anything or even bother to apologize. The whole thing has left a really bad taste in my mouth and I will not be using this company again nor would I recommend them to anyone. When I was originally given a time estimate the plumbers didn't show up or contact me to inform me they wouldn't be there. I had to call again for ANOTHER time estimate. And to top it all off one of the plumbers left his tools in the hole in my ceiling and had to come back later in the week to come retrieve them. It was very unprofessional

The team from City Wide provided excellent service from first phone call to follow up after the job was finished. Danny and his assistant, Carlos, were friendly and professional while they were in our home. They diagnosed the problem quickly and repaired it the same day. The job was done less than 24 hours after I made the first call...which was on a Sunday evening. Communication from supervisor AND company owner was also quick and courteous. Danny was able to recommend a great drywall guy, who was equally quick to respond and made the repair site look like new. I will definitely be calling City Wide AND the drywall guy for all my future projects. Thank you, guys.

Price gouging at its finest. This company does not have a set hourly labor rate. Or if they do, they don't adhere to it. They seem to charge whatever they can get away with. I admit it is my fault for letting the man proceed with the work but that is no excuse for the companies lack of integrity.
I had a mainline water leak and I was 99% sure that it was under the house as I had a new mainline installed from the meter to the house 5 years ago. The man from City Wide wanted to install a shut-off valve at the point before the line goes under the house. Thus eliminating the possibility of a break between the meter and the house. Okay I said, simple enough.
I had already dug up the area where the shut-off valve would go so he had to do very little digging. He went to (probably) Home Depot to buy a $15.00 shut-off valve and returned in 30 minutes. The entire job from start to finish took about two hours.
Even if the company is charging $90/hr the bill should be no more than $250. I was quoted $450 but he gave me a discount and only charged me $370.
Needless to say, the leak was under the house and because of the price gouging, City Wide did not get the big job of re-routing my main water line.
If you are going to use this company, ask them what they charge per hour and then get them to bid the job accordingly.

Had a leak from upstairs sewage system and Joey was able to replace the pipe in no time. He also is very professional and very helpful with other things. Still have another pipe that needs to get replaced but so far very satisfied with the service City Wide and Joey has provided.

Jesus and his helper were great!  They were on time, professional, kind, patient with all my questions, and explained everything in great detail to me.   I will definitely hire them again in the future.
Their prices are reasonable as well.

When our handyman failed to complete the installation of two bathroom faucets, City Wide Plumbing responded promptly and their technicians, Frank and Jonathan, expertly completed the job.  Both technicians were professional, courteous and sincerely thanked my wife and I for giving City Wide an opportunity to be of service.  Kudos to Frank, Jonathan for a job well done......at a very reasonable price.

I had a few different come by for estimates and these guys were far the best. They offered more work for less compared to the other companies and I am more than happy about the completed job. Frank Angeles and Pete were great and Helpful and worked with me throughout the whole process.

Jesus G. was punctual, professional, thorough and did an excellent job! He repaired and installed my garbage disposal   and I would use and recommend his services again!

Thank you for the prompt response. I had problems with the water line few years back and called city wide plumbing. They were at my house very fast and they fixed the problem .

Just had another liking and called them and Danny showed up within 20 minutes and he told me it was a sprinkler problem . Very professional and helpful.
Marcos always been very helpful when I called and show up in no time to fix the problems I had .
I highly recommend city wide plumbing. Honest and professional company

I am very thankful that you guys came to help me!!! Everything was fixed and I am glad that I don't have this problem anymore.

Thank you!

Super professional. I needed the main waterline to my home replaced. Marcos, Fernando, George and a great crew took on a big job and crushed it. Price was very competitive and the waterline was top quality material. Highly confident that you will be very happy you chose Citywide Plumbing.

Danny was great. We bought a home and we were calling around for someone to get out to fix the water heater that we knew was not working. City wide was the first company to actually say we can be there tomorrow. Which is the kind of attentiveness I needed. They diagnosed our problems and resolved them in a speedy matter at a reasonable price. I recommend them!

Great company! He helped us Resolve our emergency 10 minutes! Hope save us from the backyard flooded. Would highly recommend

I thought about whether or not to review this business because clearly everyone that has used City Wide so far has been completely satisfied and I didn't want to be the one to ruin that streak. Nobody is perfect but what I experienced is beyond human error and imperfection. This isn't about the level of service I received, it's about not having received the service at all. If it was just a matter of bad service I woulda chaulked it up to a bad day.

Last night, around 0100 we had a pipe burst in our garage. I called several places that claimed to be 24 hour emergency service only to get no answer or an estimated response time of 8-10 hours. City Wide not only answered but said they'd have someone out within 1 hour. They never showed. As simple as that. No follow up call. No apology. Nothing. We were without water from 0100 to about 4:30pm. I'm posting this because it is now 7:30 pm and I have not heard from them as to what happened. I hope all is well with the owner and nothing serious happened.

Saved the day!  I called City Wide Plumbing at 10, they were here by 4:30. My main water line  broke and everything backed up into my downstairs toilet and bathtub. Huge mess!

Mike shows up. Very polite, figured out the problem in about 20 minutes and began digging. It took him a couple days, but kept me informed every step of the way. All systems are working.

I would recommend this company all day long!

What a joke. Called and for them to run a snakr to unplug my drain would have cost over 400. Give me a freckin break. Then when we ask are you being foreal they hang up on us....

City Wide did a great job on my water heater. Marco was friendly, courteous, and explained everything.

These guys tried to rip me off, an older, single woman,  GET A SECOND OPINION! My water heater went out and I called City Wide based on the Yelp reviews.  Marcos came out and quoted me $1,400 to replace the system and $600 to fix the problem, the gas valve, even though it was still under warranty.  I said I would get back with him and called someone else.  They fixed the valve and only charged $175 for the labor.

My water heater went out right before Thanksgiving 2017. I was referred to Citywide Plumbing by the project manager of Acquired Designs. My landlord was out of town so it was quite a dance to get it replaced.Danny came to replace it the day before Thanksgiving. They were quick, responsive to texts and checked back to make sure I was happy.  I would recommmend Citywide for any of your plumbing needs.

I had a plumbing emergency and I called the main number and asked for Jerry. I was given his cell phone and I talked to him directly. He came in about an hour later and fixed the problem.

The man is professional, prompt, honest and competent. Glad I had access to YELP and called him. I recommend him highly.

Absolutely the fastest most attentive team of technicians available in Las Vegas. Clean cut, professional, knowledgeable, understanding and straight to the point. Called this company to look at a drain that backed up. They had the technology to temporarily fix the problem but recommended replacing some drain pipes. They cleared the clog and left for minimal charges. Months later-  hired them when my rental was vacant to reassess the condition of the pipes and we opted to replace all plumbing. THEY WERE SPOT ON!!! The pipes underground were rotten. Thank goodness they suggested replacement. Full service !!! Jackhammer, backfill, concrete, drywall, paint and the works. Very happy with the service. Highly recommend them.

Called city wide plumbing at 1130am for a free estimate and was told someone would arrive between 2pm and 3pm that same day. Mike showed up at 2pm on the dot. I was already impressed.  When I called I told him about one specific issue I had but remembered a few more which I mentioned when he showed up.  He was happy to take a look and better yet,  he had the parts needed to fix it in his truck. He didn't pressure me into anything and was thorough explaining to me the problem.  He went above and beyond to make the service efficient and affordable. Thank you and I will definitely use them again if another plumbing issue arrises.

I called City Wide to make an appointment for an estimate. I spoke to George (allegedly) on 10/13/17 and made an appointment with him for them to come to my home on 10/14/17 at 10am. Nobody ever showed or even called to cancel. Bad business strategy.

Jerry Gonzalez was very friendly when he came over to fix my toilet. He was fast and sufficient. Did a very good job. Whenever you need work done I strongly suggest asking for Jerry. He's very skilled.

My water heater was broken on Thursday. Called City wide for an estimate and they sent Carlos who not only came right on time, but was very professional, courteous and friendly.  He was knowledgeable/competent and made me feel extremely comfortable with the diagnosis. Answered any questions that i asked and explained my options.  He installed my water heater with no problems and was very quick.  I am so thankful they sent Carlos here to help me!  Amazing guy and I would definitely recommend to anyone that if you have a choice, ask for Carlos!!

Oustanding Team!! They are professional and prices affordable. They came to fix a sink in my bathroom the same day I called them.

Writing this review on behalf of my neighbor. Citywide showed up to replace her kitchen faucet that had been there forever. She had a different faucet than the one needed, too embarrassed to return it for the 4th time because it was the wrong one she mentioned it to the plumber and he gave her a couple of options to make the faucet work with the sink holes it had. He was able to install it with no problem. There was also too many lines all over the place under the sink and he was able to clean it up and give her storage space she never had before. A previous money hungry plumber was charging her an arm and leg to install the faucet and to repipe under the kitchen sink. The plumbers name was Jerry, he was very knowledgeable and explained everything throughly even to me that had no business being there than just to be nosy lol. Nice to know there are honest plumbers out there who don't take advantage of people with no plumbing IQ to make a bigger buck.

Jerry was great! I had him install a new water shutoff valve. He was prompt,  cleaned the area, explained what he had done, and volunteered to come back to make sure it wasnt leaking after  water was turned back on by city. I was so happy, I recommended him to my Dad. My Dad was very happy with the work he did too.