Best Generator Repair in Kansas City MO
Plumbing Service
I loved this company. They responded quickly. Had an estimate and work completely in less than one week. ( it was duct work related to the furnace and it's summer, so there was no hurry on my part. ) Antonio came out and met me for the estimate. He is punctual, friendly and polite. Their office staff was very professional, friendly and helpful. They called me several times, just to make sure I had received everything I needed and to schedule a time.
The meeting for the quote was on Saturday. I called on Tuesday to hire and the work was completed on Wednesday. ( Not an easy job, involving a chimney liner)
Aaron and Charles were the technicians on the job. They were both professional, polite and worked efficiently. Would highly recommend this company!!!!!
The meeting for the quote was on Saturday. I called on Tuesday to hire and the work was completed on Wednesday. ( Not an easy job, involving a chimney liner)
Aaron and Charles were the technicians on the job. They were both professional, polite and worked efficiently. Would highly recommend this company!!!!!
9851 Widmer Rd, Lenexa, KS 66215
Plumbing Service
Our experience with Anthony Heating and Cooling has been frustrating, time-consuming, and utterly disappointing. We purchased our first home in August of 2017. We signed up for the Heating, Cooling, and Plumbing ASAP service through Anthony right away, believing erroneously that it would be an affordable way to maintain some of the major systems in our new home.
The problems began with the A/C tune-up we received in May of 2018. We have a dual-zoned HVAC system, with Zone 1 on the main level and Zone 2 as the upstairs bedroom level. Having no experience with such a system, I asked our initial technician, Lance, if he knew how much blow-by could be expected when Zone 1 was off but Zone 2 was running. I found out later that Lance was unqualified to analyze this problem. However, desiring to give five-star service, he attempted to figure out if our dual-zone was working at all. He removed and switched wires on the main control board, took off thermostats and tried switching them, and ultimately concluded after an hour of switching wires back and forth that someone else would have to come look at it. After he left, our upstairs level became very warm. I checked the thermostats and found that only the Zone 1 thermostat was calling for air. Zone 2 was not able to communicate at all with the control board. So, when Zone 1 reached the appropriate temp for the main level, the whole system would turn off. To be clear - our dual zone system worked perfectly before Lance, the Anthony technician, messed around with the wiring. Once he left, it no longer worked. To this day, I do not know what he did incorrectly. My best guess is that he did not power the system down properly and shorted out the control board. But as I said, before he started switching wires around, my dual zone system worked perfectly. Zone 1 could be off and Zone 2 would call for air and cool the upstairs level separately. After Lance left, Zone 2 no longer worked at all.
Anthony sent another technician, Chris, out to diagnose what happened. Chris could not figure out what happened to cause the problem, but said that at this point our control board was not working needed to be replaced. He deferred to his supervisor, Jake, to resolve the issue. Jake told me that he didn't know exactly what went wrong, but that it was an unfortunate coincidence that our board and Zone 2 thermostat stopped working when his technician came out. He said it was not the company's fault, that it was simply our bad luck. After a lot of haggling and frustration on our part, Jake agreed to put $399 toward a solution. However, our Aprilaire board isn't made anymore, and so short of having Anthony install a whole new dual zone system for a cost of between $4,000-$5,000 out of our pockets, Anthony would not do anything to fix the problem they caused. They came into our home, broke our system, and then told us we could spend money to fix what they broke.
We trusted Anthony Heating and Cooling with our HVAC system. We trusted them to do business in an honorable fashion, to be a place of integrity. Instead, we have found Anthony Heating and Cooling to be unreliable, incapable, and dishonest - certainly not someone I trust to work on anything in my home, much less with my house keys. I hope this review serves as a warning to other homeowners in the area NOT to use Anthony Heating and Cooling.
The problems began with the A/C tune-up we received in May of 2018. We have a dual-zoned HVAC system, with Zone 1 on the main level and Zone 2 as the upstairs bedroom level. Having no experience with such a system, I asked our initial technician, Lance, if he knew how much blow-by could be expected when Zone 1 was off but Zone 2 was running. I found out later that Lance was unqualified to analyze this problem. However, desiring to give five-star service, he attempted to figure out if our dual-zone was working at all. He removed and switched wires on the main control board, took off thermostats and tried switching them, and ultimately concluded after an hour of switching wires back and forth that someone else would have to come look at it. After he left, our upstairs level became very warm. I checked the thermostats and found that only the Zone 1 thermostat was calling for air. Zone 2 was not able to communicate at all with the control board. So, when Zone 1 reached the appropriate temp for the main level, the whole system would turn off. To be clear - our dual zone system worked perfectly before Lance, the Anthony technician, messed around with the wiring. Once he left, it no longer worked. To this day, I do not know what he did incorrectly. My best guess is that he did not power the system down properly and shorted out the control board. But as I said, before he started switching wires around, my dual zone system worked perfectly. Zone 1 could be off and Zone 2 would call for air and cool the upstairs level separately. After Lance left, Zone 2 no longer worked at all.
Anthony sent another technician, Chris, out to diagnose what happened. Chris could not figure out what happened to cause the problem, but said that at this point our control board was not working needed to be replaced. He deferred to his supervisor, Jake, to resolve the issue. Jake told me that he didn't know exactly what went wrong, but that it was an unfortunate coincidence that our board and Zone 2 thermostat stopped working when his technician came out. He said it was not the company's fault, that it was simply our bad luck. After a lot of haggling and frustration on our part, Jake agreed to put $399 toward a solution. However, our Aprilaire board isn't made anymore, and so short of having Anthony install a whole new dual zone system for a cost of between $4,000-$5,000 out of our pockets, Anthony would not do anything to fix the problem they caused. They came into our home, broke our system, and then told us we could spend money to fix what they broke.
We trusted Anthony Heating and Cooling with our HVAC system. We trusted them to do business in an honorable fashion, to be a place of integrity. Instead, we have found Anthony Heating and Cooling to be unreliable, incapable, and dishonest - certainly not someone I trust to work on anything in my home, much less with my house keys. I hope this review serves as a warning to other homeowners in the area NOT to use Anthony Heating and Cooling.
15203 W 99th St, Lenexa, KS 66219
Plumbing Service
I have made 2 attempts to contact the office manager re: unsolicited calls. The msn answering the phone refuses to pass along my message. I can't validate the caller & must now notify KS AG's Office.
Kansas City, MO
Plumbing Service