Best Doorbell Repair in Kansas City MO
I needed a tech to do a furnace/heatpump check prior to the cold season coming in. I also asked if they could have an electrician come and give me a quote on adding exhaust fans into two bathrooms. We scheduled an appt for a tech that was HVAC as well as a licensed Electrician, and that tech would give me the fan quote.
Andy D. arrived and did the furnace check-up. During this appt he shared an abnormal amount of personal information about his not-so-recent divorce that was obviously still bothering him. It took him nearly 2 hours for the furnace check-up which was basically just hooking a probe upto a vent coming out of the furnace unit. He stood around a lot talking to me about his ex-wife and texting on his phone. This bothered me since I can't go back to work until he finishes. I gave him a tour of the bathrooms, which was very cursory, he didn't ask any questions, he didn't make any notes. He didn't offer to look in the attic for the work needed to get the vent to the roof. I found this weird.
At the end of the appt he said he'd do some homework for our heatpump to make sure it was configured correctly. He'd draw up a quote for the fan work. He'd have these things to me the next day via email. He never emailed me. After a week, I emailed him asking for the quote. He said there must have been an issue at the office, and he'd do it personally and have it to me the next morning. Its never arrived, three weeks on.
So Andy's willing to show up and do the easy work for the easy check, then skip out on the actual hard work I need. I'll be using someone else, hopefully they will be more professional.
Andy D. arrived and did the furnace check-up. During this appt he shared an abnormal amount of personal information about his not-so-recent divorce that was obviously still bothering him. It took him nearly 2 hours for the furnace check-up which was basically just hooking a probe upto a vent coming out of the furnace unit. He stood around a lot talking to me about his ex-wife and texting on his phone. This bothered me since I can't go back to work until he finishes. I gave him a tour of the bathrooms, which was very cursory, he didn't ask any questions, he didn't make any notes. He didn't offer to look in the attic for the work needed to get the vent to the roof. I found this weird.
At the end of the appt he said he'd do some homework for our heatpump to make sure it was configured correctly. He'd draw up a quote for the fan work. He'd have these things to me the next day via email. He never emailed me. After a week, I emailed him asking for the quote. He said there must have been an issue at the office, and he'd do it personally and have it to me the next morning. Its never arrived, three weeks on.
So Andy's willing to show up and do the easy work for the easy check, then skip out on the actual hard work I need. I'll be using someone else, hopefully they will be more professional.
9851 Widmer Rd, Lenexa, KS 66215
Great commercials but sad not to see even 1 black employee and you cover the KC area? Shameful.
15203 W 99th St, Lenexa, KS 66219
I will NEVER use Bob Hamilton again. This was my first & will DEFINITELY be my last time utilizing their services. I purchased a discounted A/C check-up (reportedly $99 value) via KC Perks website (referred to it by a co-worker) & rec'd an e-mail confirmation last Tues 7/20 around 11:45am. Very shortly thereafter I rec'd an e-mail conf from Bob Hamilton Plumbing & Air. The e-mail stated they try to follow-up the same business day when possible. No contact as of Wed evening so I replied to the e-mail. Still no contact whatsoever by Friday so I called & got their voicemail system. The message said their phones are answered 24 hrs/day & someone would call me back within 5 min. 40 min later I receive a call saying someone could come out Sat afternoon. I missed the phone call & when I called back they said due to the severe storms in the area they'd have to stop early & now they wouldn't be able to get to me until Monday (today) without charging the after-hours rates. Finally today my wife said they showed up & checked my a/c unit which hadn't been performing very well. So glad I finally got service but will NEVER bother with this company again!!!!!
Kansas City, MO