Best HVAC Installation Or Replacement in Irvine CA

Hello, I called to get a quote for water heater replacement (water heater was still under the warranty). I got a quote for $1680.00. If I would go elsewhere with brand new water heater: average labor cost for install would be $250-300 plus $775 for the unit. New heater would cost me not more then $1100. In my case, all I should be quoted for are: labor (same $250-300) and a swap fee approx.$200... Total cost should not exceed $550 and this place quoted me $1680.... this is crazy ... please ... PLEASE call other places for a quotes... UPDATE: general manager Kyle  saw this review and called to give me a new estimate and apologize. I already went with someone else, but it was nice to receive the call!!!! Based on that changed this review from 1 to 3 stars!!!

We had some really crazy issues. We had just had brand new floors put in when we found out they would have to cut through them for the fix. They were super considerate of what we had just completed and did as minimal cutting they could. Buddy, Kevin and Mike were great, even through a difficult decision process, they were accommodating and did a great job. I would use them over again if I have another issue.

We discovered Nexgen a year ago when our 11 year old A/C unit started giving us issues, NexGen service techs are always friendly, professional and knowledgeable about the equipment they are servicing and have never tired to up sell us on any equipment we do not need and really done a great job of keeping our dinosaurs of a unit alive....unfortunately this past Friday our A/C unit had enough and it was time to retire it, Shane Littrell was called out to our house to go over repair vs new system options, with $4,400 in repairs to keep our 12 year old unit going it only made sense to invest that into a new more efficient, energy saving unit, not to mention the old unit runs on R-22 freon which is going to be banned and the cost to repair those types of units will not be worth it in the upcoming years. Shane gave us the quote which I am not going to lie is a costly investment, but no more so than other competitors and NexGen's warranty is beyond priceless! Shane was also able to negotiate to get us some extras, which we greatly appreciated...As promised the crew showed up the next day, Saturday to install the unit, the entire job took about 6 hours this included about 1700 sq ft of blown in insulation as well. Once the crew left for the day and the unit had been running for a while it was still hot (86 degrees) and about 48% humidity in our home, of course we went right to Something must be wrong with this unit!! Unfortunately it was after tech hours so they were not able to send a Tech out until the next day (Sunday) around 1:00, in the meantime the house did cool off to 73 degrees but it was still hanging around 47% humidity...at 1:00p.m. in steps Steve Arias the service tech, poor guy was greeted with an angry homeowner (me) who felt she had just been duped! Steve patiently took the time to explain to me that going from an R-22 unit to the new unit is going to change the air climate a bit as the R-22 unit cools differently, he let us know to eliminate the humidity in our home we would should have 2 more intakes installed, since we only had 1 located in the hallway which is about 4 inches smaller than today's standards, he also suggested a duct cleaning (he was right, they were nasty!) and suggested an Air Scuber so our unit, ducts, vents and entire home air quality will stay A LOT cleaner in the future...all this information just about made my head explode! but Steve's recommendations were as Shane had mentioned during his visit that in the future you may want to consider more intakes...Steve, really felt my frustration about having to invest more money to get my home up to par with the new system and he really worked to get us a HUGE discount on the additional equipment and services because at the end of the day, as a NexGen employee, he wanted us to be satisfied customers....Today, Mario & Eddie came out to install the additional intakes which unfortunately because of the pitch of our roof and attic space they they were unable to do instead they installed a larger intake in our hallway and gave us two new vents in our bathrooms, which we didn't have prior, they also changed out 9 of our other vents with new ones, cleaned our ducts, installed the air scrubber and even made some improvements to our existing ducts for better air flow, they truly went above and beyond....My home feels fabulous and no more humid sweat box! Through this entire experience and even though I was tremendously frustrated the entire NexGen staff was professional, patient and stood by their mission to provide Customer Satisfaction...I am happy to continue to sing their praises and recommend them to friends and family for their A/C, heat and plumbing needs.

Got quotes using yelp and Jesse was the only one that replied promptly. He called me first thing in the morning and scheduled appointment in the evening same day. Fixed issue with water heater. Had no hot water for a few days. Would recommend.