Best HVAC System Maintenance in Irvine CA

I had an 8 AM appointment and no one even contacted me until 8:20 AM. The person wanted to know why I did not answer the door. I told him because there was no one at my door. They were obviously at the wrong address.  So they were late and at the wrong address so I told them I did not want them to bother coming. Never received an apology from the owners or a manager. Obviously an incompetent company.

The response from the company is not accurate . There was no one hour window given to me. As s matter of fact I received a text at 7:41am that s technician was on his way for the 8:00am appointment. Secondly, the technician never arrived at my address. He had the correct address but he was not at my address. I was at my address. He went to a different property. Why would I make that up?  I also left two voicemails with the company and neither was returned. UNPROFESSIONAL!!!

We had a huge leak in our garage, called Jerry's team and the quickly responded and showed up next day . Jerry fixed the leak in our garage in no time. Extremely reasonable price. Very honest and professional business, I highly recommend. Thank you :)

My experieance with this company has been less than terriblle.  I believe I was overcharged for the services (by hundreds of dollars) - the fee I was charged was in the range of $375 per hour.  I wrote to Jerry Herrington (a principal) on December 31, 2011, to complain about the overcharge and my letter was ignored; I then filed a complaint with the BBB on February 9, 2012, and as of today (March 7, 2012) they have continued to ignore this issue with no response.  Save yourselves A LOT OF MONEY and find someone else to fix your slab leak.

Always a good experience. Great follow up and follow through even if it's just an annual check up on our heater and air conditioner.

Jennifer was one of the most pleasant people in customer service I've ever talked
to! She answered all of my questions with pleasure and was so helpful in helping me quickly and easily getting a plumber out to my house!

Ouf furnace went out with the first winter storm of the season--which happens to everyone whose furnace is going to go out, so the people we regularly use were booked already for a whole week. The power had gone out with the storm, common to PV, and when it came back on an electrical surge fried our electric motor for the fan of our gas furnace. I made several calls and found all of the heating companies booked out for days, but when Iphoned Stephen's they were true to their website claim and sent a tech within an hour. It was Poncho and he couldn't have been more professional or kind. We trusted his assessment and could see that he really worked it on the supply end, even though the part needed would take several days to come in. He went over and above to get the part and install it.

Stephen's also referred us to a great rooking company who gave the same great service to repair the seal around our furnace vent in the roof, where water was defending the pipes and (separate from the fan motor issue) putting out our igniter.

Stephen's also advised a surge protector that we could buy online and install ourselves so that we won't burn out another motor!