Best Gas Furnace Installation in Houston TX

They were professional, dependable and fast. I will definitely call them again if I need to. They let you know ahead of time when the technician will be at your home and send you a picture of who will be showing up in a beautiful advertised van so no surprises.

I had 6 responses to my query about an inside wooden  door not latching..
Richard from Patriot Services. was the first to respond and was available within 24 hours.
The quoted price from Richard was  amongst the more reasonable ones.
He arrived timely and corrected the latching problem in a jiffy.
He also gave me reasonable quotes for other tasks I asked him about.
He tells me that he is licensed in HVAC, Electrical and plumbing.
He also does Remodelling.
I will call upon him again, when needed.

My guy arrived as scheduled and completed my repair in a timely and efficient manner.

Ceaser shows up at my house at 7pm after a long day. He was professional, friendly, and smiling! Not only that, he solved my plumbing problem in about 20 minutes with a very elegant fix.  These guys were awesome.

Had a brand new unit installed through Costco in October 2022, had a few issues with install but in a few visits and pushes from my end things were done as they should and parts that were initially spoken on were provided. Then came another issue with the heat part of the system not working, January of this year. I found out my heater wasn't working Thursday morning but decided to figure out if it was my thermostat before calling the issue in. Thursday night I plugged in my thermostat and figured it wasn't the thermostat but the actual new unit which was installed not even 5 mo ago. I called it in Thursday night and the appointment was made for Sat morning for Abacus to come in and check out the issue. On Sat it was discovered that it was a gas valve that would need to be reordered, since apparently parts are ordered as needed and nothing is kept in stock. They ordered it Monday and the part got delayed because of winter storms in Dallas, so it came in and finally got installed on Wed. Once the work was complete I asked for compensation for not having heat from Thurs to the following Wed, and all they would compensate me for is one nights stay for $100 and 2 years paid for their maintenance program ($99 x2 yrs) ...... first when I checked hotels at that time frame they averaged $135/night and also I don't think it's fair to not get compensated for not being able to stay warm and at home (Thurs to Wed - 7 days total). Now I'm waiting for an answer from the manufacturer of the AC system because Costco washed their hands of this..... they stated that it's either a discussion between Abacus or the AC manufacturer and not them. Still waiting for an answer from them. If I didn't spend $17k on a unit I would just let it be but I figured to put this out there in case anyone else needs to know what may happen once a unit is installed. Now I'm wondering how it will be with the warranty and all from here on out. Silvano (manager), Jonathan (Customer Service Rep) and Lance (operations mgr)  - not impressed at all.

Update: received a check today for the hotel stay for 7 days - which I appreciate and it was a nice surprise after all that's been. I would have liked to settle this without writing reviews or getting the BBB on this to find a resolution but I guess sometimes it has to go to those lengths for anyone to care and provide customer service in 2023. I will still wait on the final resolution which is to include 2 years of their maintenance program paid for with the initial offer. To be continued on the maintenance plan ..... will update as needed.

My neighbors have used Village Plumbing & Air previously so I decided to give them a try. The first thing he did was recommend a new water heater for $2800.  Most water heaters are around 600 to 800 dollars and shouldn't cost more than $1000 to install. LESS THAN ONE HOUR OF WORK! So why so much????????

You unhook the gas, water, overflow and vent and then rehook the gas, water, overflow and vent. It takes longer to haul it to and from the 3rd floor!!!

Secondly, the challenge with the water heater was the pilot light went out.  This could be the result of the controls, which might need to be replaced. I asked him if he could replace the controls. His response, We don't replace them (it was a Kenmore) they no longer make the control box. I looked online for 5 minutes and found the part! What? A so-called master plumber doesn't know how to order a part?  Where is the service????????????? He charged me $130 to relight the pilot light and left.

They might be skilled with what they know but refuse to think beyond what they know. He refuse to order parts and will try to push a more expensive option. I would avoid this company.

Great service!  Had an air conditioner problem on a weekend and couldn't get much help from the few places you can call on the weekend. Contacted Week's on Saturday morning and they got a technician out to me in the rain in less than three hours!  Vanessa took my call and she was very helpful and friendly. I appreciate her calling me and letting me know that the technician was on the way.  Matt was great and worked miracles on my old air conditioner. He was very friendly and worked out several problems. He was very patient with all of my questions.  Thanks for working miracles Matt!  I will definitely call Week's first next time. It is great to support a good local company!

I found this company to help me fix my garbage disposal . They were very prompt in arriving at my home with gloves , masks , & shoe covers . Two plumbers came and they worked  side by side to quickly assess the issue and offer recommendations. They were very upfront with pricing and ultimately I decided to replace my garbage disposal because it could not be repaired . Overall I had a very positive experience .