Best Sewage Cleanup in Atlanta GA

He could have charged me 350.00 for the inspection, but he told me I didn't have a leak that it was just my sprinkler system.  I appreciated that.  He checks all around, then adjusted the controls.  He was here before I arrived home.  He was early.  He took his time to diagnose.

I called around lunch to check if there was any availability to have someone come out to disconnect my kitchen sink plumbing same day in prep for countertop installation.  They were able to arrive by 3PM, provided great professional service, completely the job promptly and even recommended/explained a few updates that would be necessary with a new sink install.  I'll definitely be using their services again in the future.

Absolutely horrible and unethical company. Do not, I repeat DO NOT use them unless you want to be ripped off. If you do decide to use them, at a minimum get a second quote/opinion and get an idea of the labor and material breakdown.

I called them to diagnose a leaky faucet sink. The tech arrived and said the entire faucet needed to be replaced. The quote was $600 to repair the faucet, not including materials or the cost of the replacement kitchen faucet. When I questioned how long the work would take the technician was very vague and said it could take five minutes or five hours. Which is complete BS because it's a standard faucet replacement in a new home. I essentially stated that based upon standard rates that $600 seemed exorbitantly high but I was not going to argue on rates and decided not to proceed.

I then called another company who came and looked at the job and laughed after taking off the handle. Apparently the handle cartridge just needed to be tightened. I was charged $75 and everything was fixed. No faucet replacement needed.

I believe Roto-rooter purposely tries to do more work than is necessary which is completely unethical. Also a $600 quote to replace a faucet which should take an hour is a complete rip-off.

If you want to use them I definitely suggest getting another quote and also requesting a labor and materials breakout. There are standard hourly rates for plumbers that you can compare with and see if it's fair or if they are trying to price gouge.

Our disposal broke and our sink flooded on Thanksgiving. Roto-Rooter came out and fixed it that same night. The serviceman was knowledgeable and courteous, and did a great job. Also, I called lots of other plumbers and Roto-Rooter was the only one who answered. They should have been my first call.