Best Lighting Repair in Atlanta GA

TE installed two new AC units for us. Nick was the installer and he took the time to answer our questions. After the job everything was cleaned up so well that you'd never know we had a project at the house that day.

They were very responsive and quick to get back to me with all my questions. They went out of their way to get my plumbing fixed in a timely manner. I will be using them if I need help again.

Nelson did a great job very thorough! Also, unlike others I have used he said to wait and make sure his repair worked before he charged me!!
I highly recommend

Called for my A/C not running on Sunday. They arrived Monday morning on time at 8 a.m. Eric was a pleasure to work with. Informed me throughout the process. He took 2:30 hours to isolate the wiring (main) problem for the estimate. Eric also noticed a possible leak in my roof and brought that to my attention. You could not ask for a more honest company. Have used them in the past with the same type of attention to detail and honesty.

This was the first time I've ever used Hammond Services and I must say I was more than pleased. I had an after hour plumbing emergency, they were at my home within the hour!! Had me up and running within a few hours. Very professional,thorough and affordable!! I would definitely recommend this company over and over again!!
Serena P

I cannot say enough great things about Rainman.   The owner, Dan, was on point with price, installation and followed up to see if there were any problems,   They were great !!  Pictures attached.    The plants and gardens are doing wonderful -- as you can see.

Tried to call today to get an appointment to have my HVAC looked at. Couldn't get through the phone lines, was just kept on hold. While holding, I went on their website and saw you could make an appointment that way so I did. Happily they had an availability tomorrow morning! Excellent! My house is freezing!
Got a phone call back about 30 minutes later saying I could have an appointment in 3 weeks. No, I told them I booked an appointment online for tomorrow. She says the online booking system isn't up to date. For a company the size of Casteel? Why isn't it up to Date? If not up to date, then the availability to make an online appointment should be removed. Poor service. Said no thank you to the 3 weeks.

Charged partially for repair that didn't work. Rude so-called comfort consultant who complained all his time in the building. Customer service is okay.

Interestingly enough, for a company that answers the phone by asking how they can make you smile today, they haven't learned the basics. You make people smile by being on time for your appointments, calling when there is going to be a delay, and acting professionally. None of this happened during my experience with R.S. Andrews. I had an appointment between 11:00 am and 2:00 pm, with the promise that the plumber would call 45 mins prior to arriving. At 1:45 pm, I called R.S. Andrews because I hadn't heard from anyone. I asked if I had an appointment that day. I was told I did and was still on the plumber's schedule. I asked if it was supposed to be between 11:00 and 2:00. Again I was told yes, and I was on the plumber's schedule. When I mentioned that it was 1:45, I was told the plumber had run into an emergency that was taking longer than expected, but that I was still on his schedule for the day. I asked why I hadn't been called earlier and was told that the plumber had just had the purchase order for a water heater approved and was on his way to a hardware store to pick it up. But I was still on his schedule for today. I asked how long it would take before he would get to me. The customer service rep didn't know. But I was still on his schedule and he would get to me - eventually.

Having replaced a water heater before, I know it takes roughly 2 - 3 hours. If you are just headed to the store to buy one, you probably have 1 1/2 to 2 hours to go. So the 3 hour window for service just became 5 - 6 hours. There was no concern on R.S. Andrews part that I had already waited 3 hours. The customer service rep didn't bring up cancelling and rescheduling during the conversation - I did. So my takeaway is that R.S. Andrews is not concerned about any of the basics I at least expect from professionals. It may be an isolated incident, but I think it speaks volumes about a business when they don't value my time as much as they value theirs.

Mario was able to come out the same day I called. He provided an estimate over the phone after I sent a few pictures. Once he was here, he was very pleasant and professional. He was able to reinstall and repair my shower drain within an hour and his price was more than reasonable. I definitely recommend Mario's Home Improvement!