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Rainman Irrigation & Landscape Lighting

Rainman Irrigation & Landscape Lighting

Plumbing Service
1982 Hedge Brooke Trl NW, Acworth, GA 30101

Description


Lush grass, vibrant plants, and perfect shade are the key elements to a welcoming yard. Rainman Irrigation and Landscape Lighting are the experts in ensuring you have all of these and more for your home landscape. We specialize in home irrigation, landscape lighting, and we only use the most reliable, state-of-the-art electronic controllers, rain sensors, sprinkler heads, and valves. We always have one of our owners on-site to guarantee the entire process goes smoothly. Whether you want a new installation, a repair, or winterization for your systems, we are there so that your yard stays beautiful year-round.

HISTORY


Established in 2010.
Nathan Hegedus and Daniel Stephen are the owners of Rainman irrigation. Don Drake is no longer with the company. As most all of our one-star reviews mentioned Don specifically we are hoping to start anew and solidify our status as the most qualitative irrigation company in Georgia. Rainman Irrigation uses only the latest and most reliable, state of-the-art, electronic controllers, rain sensors, sprinkler heads, valves and lighting fixtures from recognized manufacturers like Rainbird, Toro, Hunter, Irritrol, Vista, ABR and others.

SERVICES


Reviews


Ryan L.
Ryan L.
5/22/2019
These guys are straight to the point, professional and economic. They fixed several broken heads, replaced control unit and even provided several other free adjustments to the system.

The technician provided a no-nonsense assessment, practical advice and a very attractive quote.

Highly recommend for irrigation system repair.

Andrea G.
Andrea G.
08/01/2020 12:00:00 SA
These guys were awesome. Friendly, clean, fast, and did an amazing job. Respectful of our dogs and my rose bushes. For sure, would recommend them. Lawn was cleaner than when they got here too. My two dogs loved all of them and would not even take any water or anything. Great choice by my husband!

Sebastien s.
Sebastien s.
08/10/2015 12:00:00 SA
Great crew. Reliable and efficient. They are a 2 men crew and perform their jobs themself so you know exactly what you are getting. They scheduled me a week out from the date I called to come check a problem I had with the automated sprinklers. We were the first appointment of the day, they were there 30 mns early and not only were able to diagnose the problem but they got right to work and fixed it. Quoted me on further irrigation project and also a deck lighting project. They give you a feeling of being competent and serious. I will keep using them and will recommend them around

Matt E.
Matt E.
10/21/2016
Make sure to get your pricing up front!!!  All these guys did was complain when they showed up on how much work it was and that they are so busy.  I had the feeling that they did not even want to be there.  When is was all said in done, they had a handful of parts and 1.5 hours labor and the bill was $625!  EEEEEKK!   I asked for an explanation and it was like they children throwing a fit.  They tried to show me some spreadsheet with their competitors on there to justify the cost.  I'm sorry but $625 for 5 sprinkler heads, 1.5 hours of labor and a handful of fittings does NOT add up.  

Again, I was happy paying their hourly rate and $45 per $10 sprinkler head but then they tried to charge me $220 for a handful of fittings.  I was told that they will void my warranty if I did not pay in full.  They also said repeatedly said, you are welcome to call our competitors next time.  You know what, I WILL!!!!

These guys are overpriced.  BEWARE!

Doris B.
Doris B.
08/03/2015 12:00:00 SA
I called on a Friday night expecting to leave a message and Don answered the phone. I needed our sprinkler system checked because it wasn't turning on and we had not run it in a couple of years. Don told me they were booked but would try to fit us in between appointments on Monday. On Monday morning I called to confirm that they were able to fit us in and he said they were on their way.  When they arrived they tried to run our sprinkler from the console and the sprinklers wouldn't turn on. They opened the water meter valve (which had been shut off unbeknownst to us) and water began spewing out from broken PVC pipes and sprinkler heads when we ran through the zones. Some sprinkler heads had been hacked by our gardener and others were covered by grass because of non-use. In less than two hours they had checked and repaired or replaced all the broken sprinkler heads, broken pipe, reset our timer and watered our lawn for the first time in months. Don and Jeff (father and son and also co-owners) work so well together, were so enthusiastic/knowledgeable about their field and so friendly. Their price to do all of this was very reasonable (less than I thought it would be, for sure). Do yourself a favor and have them work on your irrigation problems. Zero stress.

Shaun S.
Shaun S.
08/03/2020 12:00:00 SA
Chris is the best. He called me back the same day and fixed my problem in no time. He was very helpful. I would highly recommend him.

Craig E.
Craig E.
07/12/2021 12:00:00 SA
Nathan did a great job fixing our irrigation system which we had not used in ten years or more.  He added another sprinkler head to cover new plants and adjusted coverage of existing sprinkler heads in a remarkably short time.  He and his assistant were very efficient, knowledgeable and punctual.  His rates were extremely reasonable and well worth it..  I highly recommend Rainman Irrigation & Landscaping Lighting.

Kimberly J.
Kimberly J.
05/03/2018 12:00:00 SA
Don and his crew were extremely knowledgeable and professional. You could tell that they have been dealing with irrigation for years. They were able to figure out some standing water issues we were having and came up with a great solution. I would highly recommend! They had a truck full of parts and tools to anticipate any problems that they might come across (broken sprinkle) while visiting customers.

Liz E.
Liz E.
5/14/2017
I had to wait 2 weeks or so for service but n May, it was worth the wait. Nathan was very professional and willing to show me how to do the work later. Was not my first service call nor will be my last.

Tim K.
Tim K.
11/13/2015
Don picked up on the third ring in the middle of a busy Friday. Worked me into his schedule and did an excellent, professional job getting my sprinkler system back in shape. Literally, a joy to work with - fast service, fair pricing and conducted in a professional manner.

Tammy W.
Tammy W.
06/11/2014 12:00:00 SA
What a great team!  Don and his partner showed up on time and did an entire evaluation and repair of my existing system on a half acre lot in about an hour.  They did not try to upsell me or offer anything that was not needed.  I felt their prices were very fair, and I would not hesitate to recommend them to anyone.  I am so glad that I followed the other reviews on Yelp and called Rainman.

S K.
S K.
6/17/2016
Professional and quick and fast in identifying problems and fixing them. Their charge is based on their formula so no ridiculous overcharge. They reminded me of hosts of Car Talk.

Dennis D.
Dennis D.
01/06/2017 12:00:00 SA
Jeff and his crew did a great job.  The yard looks great due to the coverage.  When I got my first estimate it was so good that I decided to expand the project to cover the back yard too.  They showed me how to get the best coverage for the least amount of money.

Their expertise at designing, installing and setting up the system was great.  They have been very good fixing any problems including next day response to fix a line cut by the phone company.

I highly recommend them for your system.  I have notice some complaints about cost and response.  Last summer was a drought, it prompted me to get a system as a lot of other people.  They were extremely busy but still gave me an estimate of how long it would take to get to me.  Also anyone can go and grab a handful of parts at a hardware store, it take knowledge and experience to design install and repair your system.  They are definitely worth the cost.

Samantha D.
Samantha D.
12/27/2015
We came home from vacation at midnight on a Saturday to find a significant leak around our irrigation valve. We called Rainman Irrigation at 10 a.m. the next morning and the leak was fixed by 12:30 p.m. They were professional, quick, and the price was very reasonable, especially for a Sunday call!

Kenneth S.
Kenneth S.
10/14/2015
Don and Jeff were very punctual and professional in the repair of a cracked line which had been crushed by a tree root.  They dug up the root and repaired the line in a professional manner.  The only issue that I have is how they calculated the price.. Don had told me over the phone that they charge $90 for a house call and that usually covers most basic repairs.

They were at my home for about 45 minutes and when they completed the job Jeff called out $210... This was before a detail bill had been created,
When the bill was written out it come to $210..It almost seemed like the amount was backed into because...there was a labor charge of $120  and then a charge for parts of  4 x $20 ($80) which was for 4 bridges or in laymen terms couplers and then a $10 charge for wirekit.
TOTAL PARTS COSTt $90 !!

Now I don't have an issue with the $120 labor charge since it was difficult work BUT
when I questioned how can they charge $80 for 4 fittings (couplers) Don said it was for the labor/knowledge to know how to put the bridge together.  
I didn't want to make a big deal about it but there already was a labor charge for $120 so why couldn't they just charge me the actual cost of the 4 couplers which would have been around $10 in total at most... I am looking at $90 worth of parts which consist of a few couplers a few inches of pipe and a foot or two or 14G wire with a couple of connectors..

Now I don't really care how they breakout the cost of a job since the final amount is what you pay  but I really felt that they inflated the bill by the $90 parts

MY ADVICE: Before Don and Jeff start a job for you ask them what will be the  final out the door price of the job.. This mean any parts they may use and labor and any trip fees.

Thomas A.
Thomas A.
3/27/2019
Dan and Nathan were extremely  professional, and knowledgeable. I highly recommend  them if you're in the market for an irrigation system. They are by far the most reasonably priced for my 4 zone setup.

Laura S.
Laura S.
4/27/2016
They are totally responsive, honest, and have helped me out in a pinch twice when my irrigation system broke. They know their business through and through and are utterly professional. You could even say they are passionate about irrigation!

Hal D.
Hal D.
2/18/2020
Dan and Nathan did it again! They've been handling our landscape irrigation for several years. We just had them install our landscape lighting. It is magical! We went outside last night and all we could say was, we need more!''. Thanks so much for great work. If anyone wants more information or references have them call me. AAA+

Eric K.
Eric K.
8/21/2019
This team have been phenomenal this summer. They were recommended to me by my neighbor to look at our irrigation system. They fixed the first issue and were very up front that due to the age of our system it would be likely we would have other leaks and pressure issues. Sure enough we did and each time they were there to address the issue.
We then used them for outdoor lighting. I am so happy with this company. Please give them a call when you need either irrigation or decorative outdoor lighting projects.

Mike J.
Mike J.
7/18/2019
Called and setup a time to have them give me a quote and everything seemed great. Nathan was going to show up between 8-9 am. I called at 9am asking where he was and he stated he was running late but was sorry and would take 10% off for the hassle. Gave him the benefit of the doubt and selected him for the work. They showed up on time the day the work was scheduled (about a month from quote). About an hour in they had a mechanical brake down of their equipment which I totally understand. Nathan had to leave and get it serviced and I said that's fine call me when you get it repaired. I waited 2 days and called back and asked for an update. He had fixed his machine but was now telling me that had work scheduled the next two weeks and I would have to wait And he wasn't going to push anyone's appointment. Totally unprofessional to push me to the back of the line when I already had an appointment with them first.

they can't leave a job and they have to finish when they justify showing up late to you and then also say other customers have appointments they cannot push back their appointments when they haven't finished your job. Can't have it both ways!

Kevin R.
Kevin R.
05/03/2013 12:00:00 SA
We had a wet spot in our yard and I called Don Drake with Rainman.  He was out there the next day, 30 minutes early!  By the time I got outside, he already had the problem diagnose and repairs ready to go.  Additionally, he checked our entire irrigation system for any issues at no charge.

Great professional company!

A M.
A M.
09/12/2017 12:00:00 SA
Rainman Irrigation was awesome! They were fast, knowledgeable, extremely nice and professional. I called about my problem and they were out in days NOT weeks! As soon as they arrived they diagnosed the problem and had a solution available. They were hard working and honest and did an amazing job moving the lines and installing the sprinkler heads we needed. We now have an Irrigation Guy in our address book to use in the future and to refer out to friends and family.

Tee W.
Tee W.
07/05/2018 12:00:00 SA
If you are looking for a professional, trustworthy, knowledgeable, thorough, reasonably priced punctual, installer for your irrigation system, Rainman is the one to call. Mr. Drake and his partners are the real deal. No hidden fees, no cutting corners, no trying to razzle-dazzle you with mumble-speak, no scaremongering, fishing for additional work, no parading their credentials in defense against questions or signs of reservation, no arrogance (yes, I've dealt with all of this in my journey). They do what they say they will do when they say they will do it.

Mr. Drake and his team showed up at my house around 7:30am this morning and were gone by 10:45am. They built my system for my current needs with the stubbing for additional growth (I will be totally relandscaping my backyard, removing loathsome shrubbery and trees).  They stand behind their work with a lifetime warranty. Who does that anymore? You're doing something if you can get 3 to 5 years these days. Furthermore, if for any reason you have issues and need to reach them, you can call day or night and the number on the service sticker rings Mr. Drake's home.

You may wonder why I'm gushing on and on. This has been a two year (three summer) journey between trying to get quoted and toying with doing the job myself (glad I did not do that!). I've been dealing with flakes, no-shows, folks wanting 50% deposits, supposed lengthy lead times, you name it. I called Mr. Drake after doing what I always do, scouring home repair sites , google, yelp or what have you. I found him on Angie's List, after researching them, I put my info in. Mr. Drake called me the next day on a Saturday . That was two Saturdays ago. This is Thursday July 5, less than two full weeks later. I now have a completely installed and running irrigation system. As long as I have or plan to ever install a system wherever I move, this is going to be my company.

Clint V.
Clint V.
8/20/2015
Had a sprinkler company not show up yesterday. Don answered immediately and got me on the schedule for tomorrow. He gave me 3 options over the phone. He sounds legit and extremely professional. I will update this post after repair tomorrow...but so far so good!

D H.
D H.
08/02/2022 12:00:00 SA
Great experience!!! After being referred by a neighborI knew I'd go with Dan and Nathan after the first call. Due to schedules I had to wait for an appointment but they made up the time by fitting me in before my original install date. Pricing was fair based on industry standards but these guys made the difference. Honest, fair, and no high pressure tactics. Their team did a phenomenal job with the install and made sure I was fully aware of the steps they were taking during the job.

If you are serious about adding sprinklers give Dan and Nathan a call.

Stephen A.
Stephen A.
09/08/2019 12:00:00 SA
Dan has been great. He's very straightforward. He has been very accessible and has always taken the time to answer all my questions. We got a new system installed, and I got a good product at a reasonable price. He laid out all of my options and I never felt like I was getting upsold. This was a great experience.  Would highly recommend.

David L.
David L.
4/20/2021
Nathan did a really great job today doing a bunch of upgrades to our sprinkler system.  He was very fair & honest & didn't try to push an upgrade nor nickel and dime you.  I would highly recommend him for irrigation system installation and maintenance.

Wendy A.
Wendy A.
08/09/2016 12:00:00 SA
Rainman to the Rescue! Splish, splash, my yard was not taking a bath until Rainman arrived and saved the day! A huge thank you to Rainman for their quick, and professional trouble-shooting and repairs. They repaired broken sprinkler heads, detected leaks I didn't know I had, and changed some sprinkler heads so my yard would be watered more efficiently. All that for a price where I felt like I didn't get hosed! Thank you, Rainman, my broken sprinkler heads won't be MIST and my newly repaired and more efficient sprinkler system now makes MY grass always greener!

David S.
David S.
08/09/2016 12:00:00 SA
Had to wait 3 weeks for an appointment and he called 3 days prior to confirm I will be there the whole day so I can approve the estimate, they can complete work and get paid. Well they did not show at 10 am so at 11 am I called to see if running late etc. and left voicemail. At noon I text and still no response by 1 pm. No show and no call, disrespectful to say the least and doesn't make sense to me.  at 1:30 pm I decide to call from another number and no surprise Don answered, he made lame apologies for having emergency calls however makes no excuse for not letting me know by phone or text that he wasn't coming and then just referred me to a local company that has a 4 week wait time.  His arrogance is only minimized by his lack of customer service.  I would recommend calling anyone but him.

Joe G.
Joe G.
12/22/2022
Rainman is the best!  Dan and Nathan are very responsive and knowledgeable, and go above and beyond to help their customers.  Would highly recommend them to anyone with irrigation needs.

Ryan A.
Ryan A.
05/10/2017 12:00:00 SA
I called and set up a time for a estimate a week out for over the weekend. I called him the following week to see if he looked at the job and he said he didn't have time. Over the next week or two I kept asking for quote for irrigation system. Then I called after this has been going on for 3 weeks and he acted like he had no idea about it. Then proceeded to say find someone else and hung up. I called him back and he cussed me out and hung up. I told him he is real tough and amazing how that is how you do business! I told him to say this to my face and he said where which then I said at the property I've been trying to get quote for. Funny how you can make time to fight me but not quote me! Anyone that carries themselves like this you should never use! I'm in the industry and never seen anything like this!

Paula S.
Paula S.
06/05/2020 12:00:00 SA
The team from Rainman Irrigation was punctual and resolved our sprinkler system problem at Clifton Heights Condominiums within  a few minutes. Very professional!

Glenn B.
Glenn B.
05/10/2022 12:00:00 SA
I had one of the worst experiences I've ever had with a contractor this morning when Rainbird showed up for my install. The co-owner told me he'd have to charge an extra $300 to bore under my sidewalk. I asked why that wasn't on their original quote when they first came to the property. His response was he didn't do the quote and his other owner did, and since it was several months ago something got lost in translation so I would need to pay the $300 in labor or they wouldn't do the job!  He also blamed me for changing the job (because they quoted me 3 zones and I decided I only want 1 at the moment) and for not telling them about the sidewalk (even though his partner did the original quote on-site AND I sent them pictures recently when I scheduled the actual install). He blamed the lost in translation on me (when it was between the 2 owners) instead of simply apologizing for the confusion. Had he done that professionally and kindly I would have probably just gone with it. I even offered to split the difference for the confusion but he refused. Instead he just said forget it we're out of here and then left!

I've used MANY contractors over the past 15+ years in this house for so many different types of projects. This was certainly one of the most unprofessional and non-customer friendly experience I've ever had.

I would absolutely not recommend this company to anyone.

Amy S.
Amy S.
08/01/2016 12:00:00 SA
Got a quick response and the crew was here fixing a leak we had in our condo complex's sprinkler system. We were very pleased with the repair. However, when I called them back to see about making them our go-to sprinkler company, I got a million excuses. We're too busy, we're booked up. When I said, we didn't need them back right away, I got more excuses..we didn't install your system, we aren't familiar with it. Never in my life have I seen a company turn away business. Oh well, guess we'll find someone else.

Brent B.
Brent B.
9/30/2014
Don and his helper came to my house to diagnose a zone that wouldn't turn on. They were very professional and courteous. One of his earlier jobs ran overtime and Don called to tell me an estimated time of arrival and we ultimately rescheduled first thing in the morning. You will receive his standard price sheet with all the services he provides. The price is very clear and you know you are not being overcharged.

Casey S.
Casey S.
05/06/2017 12:00:00 SA
Rainman made me aware of everything clearly.  He was knowledgeable and fixed the problem quickly.  Prices are reasonable.  Fixed the broken sprinkle head and saved me future trouble.  Highly recommend them.

John G.
John G.
08/02/2021 12:00:00 SA
Needed them quickly due to an emergency and they delivered.  Both of the partners responded immediately, were honest and kept me informed of the costs and even offered a Veteran's discount after seeing my bronze star license plate on the car without me saying a thing.   In addition to the above they did an INCREDIBLE value and I honestly thought it was going to be 30% higher for the line break and issues.   They offered great customer satisfaction and I just asked my property management company for my rentals to use them from now on.   Wonderful experience to a bad situation and they are honest and reputable people who are a rarity nowadays!

Laura B.
Laura B.
6/20/2019
We had a broken sprinkler line that we thought we could fix on our own...but it went weeks and we never found the time to do it (a 5 month old baby takes every free minute!).  I finally decided to call in a professional and of course I turned to Yelp to help me make my decision.  Based on the positive reviews, I gave Rainman a call.  They were quick to provide their rates and had great availability...the next day!  My work schedule is pretty hectic, so I asked if they could do the work without having someone home.  They said that was fine, and that they'd give me a call on their way to my house and if they had any issues.  They kept to their word, called on their way and I opened the garage remotely (best investment on the wi-fi garage door opener btw).  They fixed the issue and took pictures to document it and tested the system.  They even fixed an issue that's been bugging us forever!  I'd highly recommend them, as it's tough to find a punctual and knowledgeable company that gets the job done right!  Glad I can finally cross this issue off my to-do list!

Don R.
Don R.
07/02/2016 12:00:00 SA
I called Rainman based on the sterling Yelp reviews.   And I called them, and I called them, and -- well you get the idea.  I needed some repair (extensive) and wanted to expand my system to cover the rest of the property on the new house we just bought.  But Rainman did not call me back -- EVER -- and I called repeatedly over a period of weeks!

Maybe they do good work for the family members who wrote all these great reviews, but unless they're out of business, they are the most unresponsive company that I've ever tried to do business with.

Jay L.
Jay L.
4/18/2014
Hired them to do a relocation of existing irrigation system.  
Like the other reviewer Don and his partner show up as promised.  
Don and his partner (sorry can't remember his name) are both very professional and extremely knowledgeable  about the irrigation system.  They offered free consultation to my problem and and was able to provide an affordable solution to my issue.

They were able to fit me into their busy schedule and make sure I am completely satisfied before they finish their work.  

BILLing:  the pricing is clear and transparent, they don't over charge you. Everything they do  is documented and has a price clearly stated and back by life time warranty.  They finish the job within budget and on time.  What more can you ask for?

I will definitely use them again .

Kathleen H.
Kathleen H.
10/19/2019
I cannot say enough great things about Rainman.   The owner, Dan, was on point with price, installation and followed up to see if there were any problems,   They were great !!  Pictures attached.    The plants and gardens are doing wonderful -- as you can see.

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