Best Generator Repair in Atlanta GA

Same day service for a broken A/C unit that is 14 yrs old! We were thrilled and so happy since it happened on a HOT day! Jonathan fixed our system. He was incredibly personable, incredibly knowledgeable and thorough with his work! He made sure we saw the issue/status before and after it was corrected. Didn't try to ridiculously upsell us like the last A/C repair company did. We signed up for annual maintenance checks so we can plan any work or a new system versus freak out when something goes wrong.

Called for my A/C not running on Sunday. They arrived Monday morning on time at 8 a.m. Eric was a pleasure to work with. Informed me throughout the process. He took 2:30 hours to isolate the wiring (main) problem for the estimate. Eric also noticed a possible leak in my roof and brought that to my attention. You could not ask for a more honest company. Have used them in the past with the same type of attention to detail and honesty.

My first contact with Keep Smiling Plumbing was very positive. They even come out to your home without charging a service fee. The mandatory service fee is an ethically questionable method used to make money even if no service is rendered. I had high hopes that I had found a really honest plumber. We had a hot water dispenser on our kitchen sink that quit working and we needed it replaced. We had already purchased our replacement. Businesses hate this because they make a tidy sum selling products to customers that they buy and resell at a significant additional charge. This job was an easy change for a professional. The plumber arrived on time, looked over the job and gave us a quote of nearly $300. I was shocked but thanked him for his time but told him we couldn't afford that much. Since I am old and have fairly severe arthritis it is very difficult and very painful to crawl around under a sink and work overhead. Anyway, I decided to try. I went to Ace Hardware, got the additional tools and parts I needed. After studying the instructions carefully and finding the correct tools I completed the job myself. Actual work time: about 30 mins. Total cost: about $20. I am no handyman-few skills and little experience. I would gladly have paid $100 or so but I'm glad that I didn't. Profit is one thing but today all we see is rampant greed. If we could find an honest plumber/electrician with reasonable prices we could use them often and recommend them to the other owners in our HOA.

I'm the coldest day of the year here in Georgia my HVAC froze and wasn't heating.  I called and booked an appointment online through there easy book system on their website between the hours of 2pm to 6pm.  It wasn't until 2:22pm that I get a message Hello this is Casteel Heating, Air & Plumbing. Due to the number of emergency calls that have come in we do not have the capacity to handle all of the booked calls for today. Please respond via text to advise a day within the next few days for us to get a tech out for your call. Thank you for your patience with us and we do apologize for all inconvenience. Thank you- Casteel.  The website says same day service guaranteed.  I understand that there are emergencies, however, what makes my emergency any less if I booked an appointment and the appointment was confirmed at 7:36am in the morning.  Then I'm order to speak to someone, I call the office and no one answers the phone.  This is completely unacceptable...I have small children and with this severe temperature in Georgia I cannot be without heat.  I will never ever ever call Casteel nor recommend Casteel to anyone and I know lots of people as I am a teacher in the public school system...

Unbeknownst to us (we live out of state) until our son told us that there was water on the laundry room floor and a stream in the garage, that the main shut off valve was cracked under the water heater. Kyle McGuire from Mr Plumber responded to the call the same day we called for service  - his explanation of the needed repair was appreciated and very easy understand. He also was happy to answer any additional questions I had. He was prepared with the necessary parts and completed the repair in a timely manner.
We can always count on the Coolray company to give us an estimated window of arrival, a text and
a picture of the technician, when he is on the way, and great customer service!

It's interesting how RS Andrews has gone from 5 stars to 3 stars on Yelp over the past 3 years. It does however reflect my own experience.

When I first used RS Andrews they were very responsive, I could text their person who worked on my house and he would handle everything.  Now he doesn't respond to texts, you have to call their helpdesk, where you get a long hold time.  You have to book appointments weeks in advance even for routine maintenance.  If you need service on a Saturday, they are closed.

Also their pricing isn't great either as some other reviewers have pointed out.  It's like they raised prices and cut the level of service quality.

I also learned that they poorly installed my humidifier with a pipe that is too short.  Didn't realize until I called another company out and they showed me that it was too short to connect to the canister.

Called this place in regards to changing a spicket or spout for my shower. Without seeing the problem he told me it could be 1400.00 for an issue behind the tile??? Sir the water does come out of the shower anymore. So, I went to Home Depot and bought another spout and screwed it back on myself. Cost me $8.00.

I have used Hammond for several services. Recently I called for a plumbing clog in the main line. Although the service person was a few hours later than estimated, he did arrive. Dispatch kept me informed about the delay the whole time.
Marty Coats, the service person, could not have been nicer or more efficient. He was careful, thorough, and explained things as he went along.
I will most likely always contact Hammond Services for help if I need it again. Professional and competent. I appreciate those qualities.