We The Plumbers

If you need a plumber- stop searching and call Tom at We The Plumbers! Seriously. I wish I could give these guys a million stars. I can't say enough great things about Tom and his team! They are professional, on time and very helpful.

Tom was honest and respectful but also straightforward which I appreciated. We the Plumbers care about their clients- when you are trusting someone to fix something you know nothing about you want to make sure they have your best interest and that's exactly what Tom has for his clients.

I don't know anything about plumbing and Tom walked me through every little thing. Literally. Every. Little. Thing. (I ask a lot of questions) He was there via text, phone call and was truly trying to resolve my issue. His customer service is out of this world.

Problem I was having: water flooding basement when shower was used, toilet, dishwasher etc... he stopped by my home for 15 minutes and diagnosed the issue. I was 10 days in to being a first time home buyer. Serious nightmare. Tom moved mountains and I know he would do the same for all his clients.  

I am now almost 30 days in and no flooding in the basement and everything works!  

I don't know why your honestly still reading this review. If you need a plumber, call Tom!

Thanks again, Tom & team

We The Plumbers is not licensed to work in Philadelphia. The owners name is Thomas Turner. They advertise themselves as plumbing and HVAC specialists yet they are neither.  They are not properly licensed to do either type of work in the city of Philadelphia. They incorrectly installed a mini-split HVAC system in my home that did not work from the beginning.  They had me purchase materials directly from the distributor because they did not have the money to pay for them. When I contacted them about the system not working they were nowhere to be found. They are being sued by other homeowners for faulty work and deceptive business practices and accepting payment for services not rendered. They flooded the basement of a homeowner. Please beware.  I strongly advise to not to do business with this company.

I had a leak coming from my upstairs toilet and Tom took the time to look around and evaluate the problem. He explained in detail what the issue was and the work required to fix it. Since it was a big job, we discussed a payment plan and he created an electronic invoice within minutes to schedule the work. I even called him the day before he was supposed to come about another plumbing issue I had, and he was quick to say what he would need to do and was ok with adding it to the job. All of the pricing was reasonable, his customer service was excellent, and his flexibility was appreciated. I would definitely hire him again (but hopefully I don't need to haha). Oh! There's also a cleaning service that comes in after the work is done at no additional cost!