I normally won't complain when I've had a bad or poor experience in the past, my problem is I prefer to trust who I deal with. This time it bit me right in the butt or should I say pocket book. When I asked Justin if he had ever replaced a shutoff valve before he answered oh yea, many times So I let him proceed with the job. After several hours of watching him get very frustrated trying to piece back the pipes he already cut I became concerned. He was struggling and pulling on the pipes and I was, and still am, worried that there will be future leaks elsewhere. After he figured out how to put it all back together I could not believe my eyes. What was once a very neat area of piping now looks like a hair scramble of copper pipes. There are many angles and turns which look to me as being a very unprofessional job. He was definitely relieved that there were no leaks. After him being here for 4 hours he hands me the bill which I could not believe. $797.00 dollars!!! To fix a shut off valve in my laundry room. When I questioned him he stated he was here for 4 hours at $130 per hour and that included the parts. When I mentioned how displeased I was with the bill he didn't blink an eye. Shame on me for not asking for an estimate before allowing him to start the job, I never thought he would take advantage of us and charge that much. Now my drywall is cracked and the area that once looked very nice now looks horrible. I would not recommend Simonic plumbing to anyone due to the workmanship and outright gouging of the charges.
