Sheridan Plumbing & Heating

We had a few plumbing issues and we called Sheridan Plumbing. They promptly came to diagnose and fix the plumbing issues.  What lifesavers! The employees are professional, knowledgeable, prompt and friendly. Craig caulked the bathroom and it literally looks like a brand new bathroom!! I'm so pleased with this company! So pleased that I've already recommended them to family and friends! What a class act!

I have dealt with Sheridan for both HVAC and plumbing 5/6 years now.  I can't say enough good about them - John, Kevin  and all their techs are excellent, knowledgeable and courteous.  I've dealt with the rest - Hutchison, Horizon, ABCool, and others as well as various plumbers in the area and Sheridan blows them all away in terms of the service and their pricing. For example, I needed a heater/ac unit replaced (an odd unit) went out to seven companies - 3 couldn't handle my kind of unit and the others were 3/4k higher just for the unit.  Save yourself the time with competitive quotes - you only need one - trust me.

The entire experience with Sheridan plumbing and heating was wonderful. John came out and gave an estimate. He had a vision for what would work with the mini splits and the way in which everything would come down the side of the house. He had a great recommendation about what the color should be of the caps and everything worked out really well. The mini splits themselves are of tremendous quality and they cool everything quickly. John and his team were efficient. There was a slight issue with the sealing of the caps. John came out quickly and resolved that for us. There was an issue later with our primary central air unit and John was able to come out. He spent maybe all of 10 seconds figuring out what the problem was, fixed it, didn't even charge us for it. Class act! I highly recommend!

I hired Sheridan years ago to instal a new boiler ($6000+), and I had no issues with their services at that time. A few months ago I had them out for a smaller job, and unfortunately had a much different experience.

The first person that came out was an older, cranky and absolutely unhelpful man. He told us that our leak was due to us splashing water outside of the tub while showering ($80). This explanation was not sitting right with me, because I knew the amount of water in my basement did not equal any amount of water that could have possibly been splashed outside of the tub. I contacted Sheridan again and spoke with Kevin who agreed to come out again.

Kevin came out to look at the issue and agreed there was a larger issue. I discussed what I wanted to do cosmetically in addition to fixing the leak. He recommended that I go to a local tile store to pick out materials and contact them when ready. I did this fairly quickly, and contacted him by phone and email multiple times. Kevin blew me off and never responded.

I am local and would have certainly been a loyal client for Sheridan. It is truly disappointing that this is how they treat their customers who have spent a lot of money with them in the past.

I hired another local company which has been great. While addressing my issues that Sheridan blew me off on they saw that my fairly new boiler had major oxidation concerns and the piping was rusted as well as leaking. Needless to say I am disgusted and would never recommend Sheridan's services to anyone.

Came out quickly and was able to fix my issue within an hour. Always polite, knowledgeable and reasonable on cost.

Had a large project completed in October 2019. Everything went well. They had come out to my house many times after that for small things. April 2021 they sent me a $3,200 bill from the oct 2019 incident. How are you going to bill me a year and a half later for something you forgot to send. Do they not do their taxes? They need to address their accounting person because that experience was hell. I want everyone to be aware that this caused me so much stress that could've been avoided. Do your job. Also paid $145 for them to fix a gas lamp that they came back to fix over 3x. Just say it's out of your scope of practice...still doesn't work but whatever.

I was with them for years. They stopped answering my calls. So I went with another company and haven't regretted it. The new company (FILAN & Conner) fixed my boiler AND I was so happy that I paid them to install air conditioning in my 100 year old home. I have never been so glad that a company fired me! :)

Excellent service I'd highly recommend. They are knowledgeable, professional and trustworthy. When we had a problem with our air conditioning system, they came as soon as they could and identified the problems. Top notch organization!!

I was in a really bad situation after our steam boiler gave out right before cold weather was coming. It was a bad situation and Kevin and John made the time to assess the situation and get us a new boiler.

I am indebted to them for the kindness and compassion they showed and for their hustle to get us back up and running.

So I called these guys for a leak cause the had serviced my water heater and wanted me to buy one from them. It was Monday. That said they could come o. Friday. By Friday my cabinets and countertops could be damaged. Come on man. Found someone else. Suggest you do too.

As good as it gets it right, and at a very fair and affordable price!
This company deserves an additional star for the above and beyond they go to complete a job. First off, I spent several months for finding the ideal company to install a brand new HVAC system. I had over 6 different local AC specialists (both certified and licensed) assess and quote based on the scope of work. It wasn't just an install, it was removal of an existing botched system too. Sheridan is true, honest, very affordable, impressively clean within the house during and after work days, professional and do offer real opinions with the customer (and his/her wallet) in mind. The quality of the job (materials, installation, ductwork) is spectacular. My house has been an ice box during these last couple of weeks with a heat wave. Their creativity helped hide the entire system in a dead space' part of the basement. They were on time every day, and have followed up several times since to ensure satisfaction. These guys take pride in their work, and it shows. The after sales/install is quite a nice touch too, since you know they won't hide if needed for some reason. To sum it up, a great company at even a greater price for the homeowner. Would not hesitate to recommend Sheridan to any one I know. I am saving you a lot of time, effort and frustration - just go with them, you won't regret it! Thank you John and team....

Sheridan provided us with great service from start to finish.  They originally came to reseal a toilet but diligently checked out the crawl space where the pipes were and realized there was a leak that we never would have seen.  They quickly realized that the toilet was cracked underneath and were able to install a new toilet and prevent any further damage.

Always responsive and prompt, Sheridan has saved us from plumbing disaster MULTIPLE times. Kevin's a straight shooter. HIs crew is efficient and friendly. In our experience, they subscribe to a leave-no-trace philosophy about clean up... but for the repaired pipes and walls, you'd never know they were there.

They were not able to properly install a common kitchen appliance in our house. When we followed up on the service, they were not approachable or helpful. Just hounded us for payment for unsatisfactory service.

Some 24 hour service. Really an 8/5 operation and that couldn't fix a simple main drain clog. Wednesday March 18 I had a clog first thing in the morning. They came out and fixed it same day.  $281.11.

Saturday April 4 it clogs again. 9:30pm. Obviously they didn't fix it right two weeks ago. Called them. Pushed zero per recorded instruction. No one answered. Left messages at 9:30 and midnight. At midnight the forwarded number didn't even ring, it went direct to voicemail. Now 8am Sunday still no callback.

Update: new service I called found roots. Clearly, Sheridan missed it.

These guys are really great. I have used them for a furnace replacement, AC pressure fix, and replacement of a sump pump. They answer the phone with actual humans, return calls promptly, schedule quickly, show up on time, and work efficiently. You can't say that about most companies.

In terms of pricing, I found them to be spectacular on the heating and on par with plumbing work. I received a quote from PSEG to replace my furnace for a little over $7,000. Sheridan put in a similar efficiency unit (a Bryant Evolution 987m) for $2,500 LESS than PSEG. That blew my mind.They also installed a new return and two new floor registers in the basement where it gets really cold for a reasonable price.

Plumbing was fair as well. The estimate for work was right in line with what I researched online. There were other cheaper contractors, but I'd rather pay a few bucks more and be confident that they did good work and made it easy to schedule.

I will definitely use Sheridan in the future, the folks there are great.

John and his team are the best in the business. Having the replace a HAVAC system is a trying time for any homeowner. Sue in the office helped us apply for credit options and the new system was installed in a week. John even had 2 window A/C units installed for us to get us through some hot days. I highly recommend Sheridan.

I give two stars because two of the three guys who have come out were nice - one had no idea what he was doing.  Unfortunately, the first team was unable to handle the job to completion, so the second team had to step in.  Besides the extra two weeks of water damage, I was charged for the second visit as well.  That's not the kind of quality I'm looking for in a plumbing company.  Do the job until it's done, and stand by your work.  I don't think it's too much to ask.  I definitely feel taken advantage of in this situation.

Absolutely fantastic! My AC was not cooling off the house. Called another company that I used 2 years ago and they weren't able to see me until the next day. I was looking out my window and saw a Sheridan truck drive by and thought, Let me give these guys a call. They arrived to my house on time and Brett, the repair man, couldn't have been nicer. The job entailed letting my AC defrost over night, as I had a frozen pipe due to dirty air filters. I had to work the next day, but Brett offered to come to my house at 7:45AM, before I had to leave, to finish the job. Not only did he arrive promptly and finish the job quickly, he rolled up my hose in the driveway that I had left laying out! Yes, he had used it the day prior to hose down the dirty air filters, but it was already unraveled prior to him using it. That was a pleasant surprise to see my hose neatly rolled back up. And, my AC is in fabulous working condition! Thank you Brett!

These guys were amazing! The operator was very friendly and prompt at getting me updates and information. They were able to work around my work schedule to come for the repair. Once here, not only did the repair man do a thorough job repairing, but he went out of his way to show me how the furnace worked and what to look for if it stops working. Gave me some great tips about the filter. Being new to the area, it was great to see a local family owned business that really cared about their customers. I would highly recommend them!