Drove from New Jersey to Philadelphia to patronize this American owned business and rent a carpet steamer. First red sign was when they did not run my credit card they simply wrote down all my personal credit card number and address. The rental went well and I promptly returned it the next morning even though the traffic from the DNC convention had the surrounding areas on lock down. I was greeted with a confrontation regarding how i brought back the machine. It wasnt properly disassembled and returned exactly how i received it. The attitude and rudeness did not go unanswered by me. Unfortunately the owner was unaware that customers that patronize the business is a privilege not a burden. I think he assumed I see the machine everyday and know exactly how to break it down to his liking. Very sarcastic owner with a chip on his shoulder.several weeks later my credit card wa cloned and used in New York. Hmmmmmm is all i can say. I will NEVER patronize this establishment again.
