RDN Plumbing

Hot water tank burst in the middle of a shower, had to go to work shortly after. Got to work frustrated knowing this is really going to cost me. Remembered I had a home warranty and I called them up to see what kind of situation I'm really in, they said no issue and contracted RDN to me. Nick? I believe it was arrived promptly this morning from RDN, was extremely professional and was more than generous with information regarding the draining of the tank on a bi-yearly basis (something of which I did not know to do). He was polite and cleaned up after himself. They alleviated my issue and made me very happy. They're a little out of my range for basic needs as I live roughly 40 minutes from Homestead but I would HIGHLY recommend them to anyone. Awesome folks.

These guys are on time and professional, and that's what matters most.  I've used them twice, and I'll never call anybody else for my plumbing needs again.

One of the worst pluming company I had even had to deal with. The was an hour late and on top of not being able to fix my problem they make it worst and them left because they was told they couldn't fix my problem. Then today they call my wife screaming at her n said it was her fault when she wasn't even there I was there the whole time. I will never ever in my life use this company or had anyone I know use them. I can't believe they would call my wife and disrespect her over the phone.

I can't say enough good things about these guys.  I swear, when it rains it pours...literally. I went down to the basement and discovered water all over the floor and a spray coming out of a water line and shooting to the ceiling. I've had way too many oh shit moments like these this summer. This time, the saddle valve connection for my ice maker burst. Thank you again to Rdn Plumbing for rescuing me and installing the proper type of valve. As always, you guys were prompt and professional. :)

Do not use this company !!!!!!!!!!!!!!   Run away they are terrible.   Sent by AHS to look at plumbing, they did not even take anything apart just told me they needed to order disposal and faucet.  I waited 3 weeks called them aske what was going on they said call AHS your claim denied they could not find replacement for faucet what a crock and that i purposely broke disposal another crock.  Had another company come out they fixed everything in a few hours.  ONCE AGAIN TO DO USE THIS COMPANY...YOU WILL REGRET IT.

Have been without hot water since Friday night.  Called Saturday-noting they have Sat/ Sun hours on their website-was told someone would call us back in an hour.  We called back at 5 because no one called and eventually we got a callback.  Tech asked the husband some questions and found the problem over the phone. We had them install a new water heater on 9/29/2020. Broke on 10/1/2021.  Went thru our new home warranty service, last year,  so that's how we got them.  Tech said this is a known issue with the new heaters and knows what part is broken.  Part arrives today-Wednesday- and now we are told that we can't have it repaired until Thursday after the tech said he would make sure he got us in the day the part arrived. And, since no one actually came out to look at the tank, let's hope that this is what is truly wrong with it and that it isn't something else.  The receptionist upheld the company line when I called and said the tech shouldn't have said he'd fit us in.    I Will not use them again, or recommend them to anyone.  I read reviews last year when I knew that's who the home warranty company was sending out and was leery of them from the start.

I was assigned RDN Plumbing for my water heater replacement through my home warranty with American Home Shield. The two servicemen who arrived, L.H and S.R, were incredibly exceptional in their service and professionalism. They exhibited great attention to detail and their work was both tidy and precise. If you ever require plumbing services, I highly recommend RDN Plumbing. While I sincerely hope not to encounter any issues in the foreseeable future, if I do, they will be my first choice.

Randy  and Jerry were awesome, showed up on time respectful and professional...super friendly and got the job done!! Outstanding

If there was a choice to do negative stars that's what I would choose.  Came to my house 3 times and only fixed one of the three issues.  On 3 trip left and caused a major leak and dida lot of  damage to my dining room.  Left multiple messages and after 2 weeks did not get a response.   So our own insurance will go after them for the damages and also filed a disputed with local magistrate.   Must unprofessional  company I have ever dealt with

Tried to get these people to come out and look at a sump pump problem. An hour after appointment time no one showed. Called them and was told someone was on the way. Two hours later still no one showed. Called back and the person was argumentative and displayed a rotten attitude. Said he would call me back. Never received a call back and no one ever showed up. I don't think i want these people in my house.

Horrible Service. The plumber left the problem worse that what it was from the beginning. When I told them to comeback, they said 48hrs. I told them they made the problem worse and they tried to blame me. I WILL STAY AWAY FROM THIS SH....... COMPANY

This company has been to my home 3 times and did not fix either of the problems I had.  They claimed that they had fixed my faucet, but I ended up having to fix it myself because it leaked worse after the plumber worked on it.  I also had a leaking water line in my basement that they did not know how to fix.  I was able to fix this myself too just by looking up a few videos online.  They had told me that it would be at least $200 for them to try to fix the pipe, but I did it myself for $28 in under 2 hours.   I would not recommend this company unless you want ripped off by novice employees.

AHS (American Home Shield) assigned this plumber to replace a leaking hot water heater. Water Heater started leaking during Wednesday night. Plumber came Friday afternoon said yep needs replaced, we will be back on Monday. Although the plumbers that came to our house were pleasant and professional  we were unable to convince anyone at the plumbing company or AHS that five days was too long to be without hot water.

We used rdn plumbing who was recommended by aha (american home shield) to help fix a clogged drain.  A guy named Justin came and helped us.  After he left the drain was unclogged but the pipe below the sink was leaking.  We left the country for vacation and have been swamped in construction afterwards.  We called aha for a recall to have rdn come back and fix the leaking pipe. I woke up at 830 am to justin screaming (and i mean screaming so loud that i was alarmed in bed with earplugs in).  He was questioning my husband about why we waited 3-4 weeks to call it in.  After my husbad explained that we were out of the country he implied thAtmy husband messed with the pipes himself.  My husband stayed calm and told him that he just needs to fix the problem from not putting pipes back together correctly.  THEN my husband askd if he could call aha and see if the leaking faucet would be covered.  He went out to his truck and called and then came barging back in with a wrench and started fixing the faucet by literally turning the wrench twice.  He told my husband while turning the wrench that it wasnt covered.  My husband tried to get im to stop because he only wanted to know if it was covered.  Justin freaked out again and wrote up a whole new work order.  He gave us the bill and stormed off.  The even wrote on the statement i am not going to be told how to do my job.  I have never seen a temper tantrum from a so called professional in my life.  I als would like to add that i have NEVER left a 1/5 stars for any service professional and we are no strangers to house remodeing.

Never use this company. We have a interior and exterior plumbing warranty. Our house was built in the 1800s. When they came out just a snake a drain, the tech wouldn't do anything because we had some strange combinations of pipes. It was nothing bad, and nothing that would hinder him from unclogging a drain, but he wouldn't do it and told the warranty company all of our plumbing in the basement need it replaced. Ridiculous.

I will never use this company again. I had a rusted pipe near the fill valve causing the toilet to leak. I have a home warranty which they did come onsite but stated because I lifted it out of the toilet they could not fix it unless I wanted to pay 125.00.

I instructed the technicians that I wanted to talk with their company about this. The technician threw the slip of paper at me and stated I can not hold him hostage here which I found ridiculous as I simply wanted to talk with the company.

He stormed out of my house and when I asked for his name he did tell me but when asking his partners name, he stated Britney Spears and then peeled out of my driveway as I am on the phone with their company.

The most unprofessional company I've ever had the displeasure of dealing with.

If I could rate this company as no stars I would. I have a home warranty that was given when I purchased this house in Sept. I called my warranty company due to a busted water line to my toilet and they said they would do the work order and this company would call me within a hr. Two hrs later I called the warranty company back and got their number to call them directly. When I called a answering service took the message and said someone would call me back shortly. After a few minutes I did receive a call and the man informed me that there schedule was full and they couldn't come out for a few days. I was very upset because my warranty coverage is for emergencies services. The man then stated your warranty company doesn't pay me enough to do that so you have to wait Seriously?!?! I had a pipe go on my second floor toilet which  then flooded my 1st floor bathroom. It caused damage to my walls and ceiling. It also went down to my basement. Mind you I'm also a single mother with two small kids and not one working bathroom since I'm now worried about the electricity that may have been affected on the first floor. This company is a joke. I'm now on day two and the work still has not been handled and I now have to wait for another company to fill the work order.

We have a toliet in our basement that hadn't been flushing correctly, so we finally decided to use our home warranty and have a professional see what the issue was. After deciding it was a large job that would involve jack-hammering out our floor (apparently the toliet was double vented) and the floor had a p-trap installed they gave us a very rough estimate on cost. When talking to the office they said they could come out and use a camera and be able to give us an exact cost. Using the camera would be $175, but they would take it out of the final price if we had them do the work. Well, they came back out, we paid the $175...and then never heard from them again! That was months ago now.

WOULD NOT RECOMMEND!

This morning our water heater broke all over our new carpeting in our basement. I called our home warranty company and they said RND Plumbing would be here between 9-11. Ed from RND arrived promptly, introduced himself, asked us a few questions and got right to work. He had to leave to purchase the new tank and came back in a timely manner. He was very careful not to dirty our carpeting when taking out the old tank. Ed was very professional, friendly and he helped to put my mind at ease during a stressful morning. He explained how to maintain the new tank to make it last longer. I highly recommend RND Plumbing and Their technician Ed! He certainly exceeded our expectations!!

Had a great experience with this company.  Brian was very professional and friendly.  Got our toilets fixed quickly and neat in his work.

I've written a lot of positive reviews about companies.  This is my first negative review.

RDN Plumbing is expensive and incompetent.  One of their plumbers came out and said he couldn't install an under-sink water filter because it wouldn't fit in the space below my sink.  He said he would have to charge me $90 for the visit, but that if I got the right kind of filter, they would come back out and perhaps credit my account the $90.  I asked him to please let me know what model water filter I should order.

After three days of trying to get this information from RDN, I talked to a manger who said that because they came out, the $90 charge would have to stay.

I then called another plumber who came out and installed the water filter, with no problem.  He charged me $160.

I called back to RDN and spoke to the manager who said that when the plumber came out here, he unclogged the disposal.  I agreed but pointed out he didn't do the work I had requested.  He said that if they had installed the water filter, I would have been charged over $300.  He said there was no way they would refund the $90.

So, there you have it.  Incompetent + Expensive + Poor customer service = I'll never use them again, and I recommend you avoid them at all (literal) costs.  There are plenty of good plumbers out there.  RDN isn't one of them.

Got a good quote for some kitchen sink drain and laundry plumbing updates and had them come back and do the work the next month. Fast, reliable, and great work done. Very happy with both the quoting process and definitely the work that they've done.

I really hate to leave a bad reviews, but I also hate to see people spend more money on the same problem like I had to.  I called my home warranty company because both of my toilets were leaking.  If you're familiar with how home warranties work, you don't get to choose who does your work.  The home warranty sent RDN over, I told them the problem and the guy told me he could only find a problem with one of the toilets, which he fixed just fine.  So a little while later, the second toilet started leaking again.  I called RDN and they told me I'd have to call my home warranty.  I explained they JUST worked on the problem but didn't fix the second toilet.  They told me it didn't matter, I still had to call the home warranty.  So needless to say, I had to pay a SECOND copay and my home warranty had to pay out ANOTHER fee, which wasn't fair to either of us.  When I had the second toilet fixed by a different company, the plumber told me the seal on the toilet was virtually GONE and the first plumber should've noticed this.  Not to mention now there is water damage to the ceiling below the bathroom from not having it fixed right away, so I'm looking at paying a THIRD person to fix this problem.  Sorry RDN, it kinda seems like you're in the business of screwing home warranty customers to make more money and I do NOT recommend you.

Our hot water heater stopped working. The pilot light went out and there was water on the top of the water heater. We have a warranty through HSA Home Warranty and they use RDN Plumbing. When they got here, they just said it was the water pump that was leaking and that was not covered with our warranty. They left saying they will order the pump and get back to us. When I called the main office, they said we kicked them out and did not do what they said they were going to do. We are both disabled and my Husband is blind. We have had no hot water for over a week. I am not happy with how we were treated. The fellows lied to us that they would come back to help us.

if I could give this company zero stars I would. I put a request into my home warranty on Sunday 8/12 for our hot water tank. Note said we'd be contacted within 24 hours. I called Thursday and they said they'd call me back in the AM. Friday comes and they don't call me back. so I call them later in the afternoon and the person was very rude with a sarcastic tone stating, you need to contact your home warranty. I contacted them and they sent 2 messages to them. Today is Monday 8/21 and I have not heard a thing from them. Put in a follow-up service request with my home warranty today. If you need something fixed, DO NOT CALL RDN PLUMBING. INCOMPETENT FOOLS.

Cannot recommend these guys now, unfortunately. We had a decent experience at first, but then on a recent valve replacement job that took no more than an hour (but cost us a whopping $600!), the diverter piece was faulty and did not work. We had to wait a week with a non-working shower for the replacement part to be fixed. I complained (very kindly!) to the company, saying that I understood it was a faulty piece and not the plumber's fault but that he should have tested it before leaving and I requested a partial refund. I normally test things before a contractor leaves, but I had my newborn baby with me and could not. For NINE WEEKS they kept promising to get back to me about a partial refund--which isn't a lot to ask given the circumstances--but will not call back or follow up. Guess they don't mind losing a lifetime customer over a couple hundred bucks. This shows the integrity of the company. So, you might have an OK experience once, but if anything goes wrong they will ignore you. Go elsewhere!

Pretty spotty communication. After scheduling me two weeks out, they called the day of, 30 minutes after appointment time, and said they were going to be a no-show Good news: I was automatically scheduled two days later. Bad news: They didn't show up or communicate when they might arrive the second time. I called to say that I couldn't wait and was canceling altogether.They said one word, Ok. and hung up on me. Based on poor communication, lack of follow through and general poor bedside manner, I can't recommend these folks. Maybe they're great plumbers, but I'll never know.

Out toilet was not flushing...we tried everything that we saw on YouTube, along with basic common sense.  
No success.

We called RDN Plumbing (west homestead) 412-462-1435 .... we are in North Strabane.  Jerry and Brandon came on time.  They were knowledgeable, polite, neat, personable, and
considerate of our home.  

They fixed our toilet in minutes.  

I will use them for all our plumbing needs and definitely recommend them to my friends.  

They get 5 STARS from us!

Don't use them. I had a leak in the faucet. They fixed it temporarily. The leak got worse and they would not come back to fix it. No guarantee for work done.

They came to my house the same  day that I called for service. They were professional and quick. I had many questions and they answered them all! I believe I got a fair price and I highly recommend them. I wanted to put this review out there to let others now that sometimes yelp is used  so many times for the less satisfactory experiences-- which unfortunately do happen when working with the public !  I'm satisfied with the work, the customer service and the price .
Candace - Venetia pa

We remodeled our bathroom 4 years ago and RDN did the resetting and installation of our toilet and vanity. They were wonderful to work with. We have had them do other work for us since. Changing water valves, snaking drains etc. I call them first. I would have given them 5 stars but they are a bit pricey. I don't think they are any pricey than other plumbers, but it is a part of a review.

Leaking hot water tank. We have a home warranty and have been burned a few times with the contractors they send and determining what's approved...so my expectations were low and reading the reviews they went even lower.
I'm happy to report, they arrived earlier than expected, diagnosed the problem, had a hot water tank with them, and were able to remove the old one & install the new one within 2 hours tops. Pleasantly surprised