Jerry J.
10/02/2015 12:00:00 SA
I'm in a 55+ condo development and a neighbor recommended Hopkins Plumbing. A different neighbor, the one in the unit below me, was getting toilet water dripping down his wall when we flushed our toilet. My neighbor completely remodeled her kitchen, and she was very happy with all their work.
I called Hopkins and they were at my location within a couple hours. The owner works with one other person. They removed the toilet, replaced the seals and problem was solved.
I mentioned to Brian, the owner, that Horizon Services came out a few months ago to fix a leak in my sunk in tub. They replaced the cartridges (hot and cold) but the faucet was still leaking.
The tech. from Horizon told me that major work would need to be done, tiles removed, and would require a construction team. The cost of one cartridge part was $300 and labor was another $275. I didn't pay for the service since nothing was fixed.
I turned off the water to the tub from the main water lines and decided not to use the tub ever again.
Brian took a look at the tub today, removed the new cartridges and told me that the two small pieces (they look like tiny screws and washers) were old and not replaced.
He went to his truck, replaced the two small pieces, turned the water back on and NO LEAKS-
He knew exactly what the problem was, and the tech. from Horizon was just completely wrong.
He reset the toilet, replaced the seals, fixed my bathtub, and we're completely satisfied with his work and prices were very reasonable.