Jay H.
04/10/2018 12:00:00 SA
I have dealt with them twice. the first time was good service, Jamie was knowledgeable, worked quickly, and despite getting a drop of pipe dope on the carpet (that doesn't come out), he did excellent work for a fair price.
The second time, I called on a Saturday night and asked to have something set up for first thing in the morning. Come 8am I had nothing set up so I called back. I was told I would get a call soon. 9:45 I got a call from the on call plumber, explained that Sunday was a higher rate than normal working hours, and I told him that was fine. I explained that I wanted him to come out either way, and said I would prefer to pay with a credit card, but cash was fine if that was my only option. after a quick call to his boss and finding out that credit card wouldnt work unless I waited until Monday, I said I will pay cash, no problem. I was told I would need to have $400 up front and i would get a refund if it was less ( mind you, 2 weeks previous, NONE of this was an issue, I paid in cash, with a tip, upon completion of the job). I felt like I was being treated a little bit like a criminal, but whatever, I said OK and the plumber said he would be out in an hour. I went to the ATM and grabbed the $400 for him, and waited. 10 minutes before he was supposed to arrive I text him, reminding him of the address and that he could park in the driveway. I got the response that he had another (gas line) job come up and that he wasnt going to make it.... Mind you, I did not have a working toilet for the last 16 hours.
ATM fee down the drain (small, but still means something), still no plumber, and a broken toilet, I had to call around and find another solution. I will not use or recommend Davey at any of my properties again.