Waterways Plumbing & Residential Fire Sprinklers

Description

We Get WATER To You The Right WAY Waterways Inc. offers expertise in installation and service for commercial and residential plumbing projects, serving the Vancouver, WA, area. Founded in 1997, we are a local business focused on complete customer satisfaction. Our teams of experienced and licensed plumbers along with other technicians and staff are ready to handle your home remodel or installation of fixtures in your new house. Services provided by Waterways Inc., include: Plumbing, Plumbing Fixture Showroom, Geothermal Heating, Radiant Floor Heating, Gas Lines & Fire Sprinklers. We are committed to high quality service for our customers. Check us out online for more information on our. Interested in a competitive bid? Call Waterways today and get charged by the job, not the hour!

HISTORY

Established in 1997.
Waterways Inc. offers expertise in design, installation and service for commercial and residential plumbing projects. Serving the Vancouver, WA, area, we also have air conditioning and heating systems for new construction and remodels. Founded in 1997, we are a local business focused on complete customer satisfaction. Our teams of experienced and licensed plumbers along with other technicians and staff are ready to handle your home remodel or installation of fixtures in your new house. Services provided by Waterways Inc., include: Plumbing Plumbing Fixture Showroom Heating and Air Conditioning Geothermal Heating Radiant Floor Heating Gas Fireplaces Fire Sprinklers We are committed to high quality service for our customers. Check us out online for more information on our. Interested in a competitive bid? Call Waterways today and get charged by the job, not the hour!

Reviews

Mercedes S.

04/08/2021 12:00:00 SA

I highly recommend if you need any plumbing services. We originally thought we were having a tankless water heater problem, but after talking with the tech he wanted to trouble shoot first and found the problem. He was honest about what work needed to be done and our problem was fixed. They were friendly and work booties and masks.

Laura C.

09/09/2019 12:00:00 SA

After checking Yelp.com, I decided to contact Waterways because of their five star rating. After they answered my very first call, I was able to set up an appointment for a tech to come to my house to figure out why our water heater wasn't heating water. The tech called before he arrived, wore protective covers on his shoes, and quickly figured out that the thermostat was bad. In about an hour, everything was fixed. He charged what seemed like a reasonable amount and I was very satisfied with the service call. I highly recommend Waterways.

Nels K.

09/05/2022 12:00:00 SA

Awesome service my problems were resolved quickly by the very knowledgeable technicians.

Delilah J.

2/13/2023

Fantastic! Can't recommend them highly enough. My hybrid tankless water heater was giving me trouble. I had tried two other plumbing companies, and both were terrible, verging on crooked. But Waterways actually came in $100 under their estimate (because the job took less time than planned). They also give a 10% senior discount. Starting with Laura and Amy in the office, they were a pleasure to deal with. Friendly, professional, helpful, patient. As an older retiree, I had to ask Laura the same questions more than once, and she was so kind. The plumbers came today, Branden & Jim. Again, so pleased with them. They did everything right: they were friendly but professional, obviously knew what they were doing, and were willing to explain and answer my questions. Waterways is the best; don't bother looking for any other plumbing company.

Mario B.

2/14/2017

Got these guys recommended to me by a friend of a friend and I couldn't be happier. I was told that the were good guys but I didn't expect this. Called them on a Monday, the secretary was very helpful and polite, had them do an estimation visit to see how much it would be to install a water heater. I had scheduled my appointments at 4, got a phone call at 2:30 saying that they were ahead of schedule and if they could stop by. I let them know that I was still at work and no one would be home. They said no problem and got to my home at 4:01. After the estimation they said they could install at a great price and my wife asked when was the earliest they could install our water heaters, they said 10 minutes. By 5:30 I had a fully installed water heater at a great price. Happy campers here!! Carl was great and polite. I will definitely recommend to anyone.

Charlene K.

12/17/2013

A water pipe in my garage ceiling froze and broke on Sunday. My Home Warranty company could not find a plumber within their network who would even return their calls. I called Waterways Monday morning, and although they were as swamped as any plumbing company in the area, they came out late that afternoon and replaced the pipe. I've used this company in the past when I was a renter, and have always been delighted with their response and professionalism. The techs are professional and knowledgeable. They work quickly and always leave the work area as clean as or cleaner than when they arrived. This is a great company that focuses on customer service along with superior work.

Mike M.

6/29/2016

Very satisfied with Kirt's punctuality, integrity, effort, and the job he did. Let me know the problem I thought was huge....wasn't (whew!!) quoted a fair, flat price and got the work done. He completely minimized the headache for both the issue and the inconvenience of being away from work for a home repair issue. Thanks Waterways!

J J.

2/28/2018

Main water line leading per the City, so what do you do? I have a regular plumber - one my dad recommended so why look anywhere else? Well he was busy and he recommended this company. I couldn't be more happy with their service, product and workmanship. They came out the same day I called in like 2 hours - talked about what could happen, giving me options. They gave me great advice - so I could make a well-informed decision. Scheduling was easy - the day of the fix they were in and out in less than 3 hours. Provided options for payment - bill me or pay before they left. A great experience out of that a homeowner would rather never have to deal with... mahalo

James A.

08/02/2020 12:00:00 SA

I used waterways back in May to install a Phyn System in my home. Having had a major flood disaster in my home I wanted this system as an extra precaution to avoid another incident. They were recommended as a certified installer from Phyn and I went with them because of that. There was excellent communication with Laura and her team regarding any questions I had even before committing to the Phyn System install. It is quite an investment so I had questions and they were more than happy to help out and if she didn't know the answer to talk to one of the installers to get me the answer. The team were on time for the day of the install with a very well stocked, organized and professional van. The team of two were very professional both wearing masks during this time of social distancing. They worked quickly and efficiently installing the system and answering any questions I had. They used top of the line materials and installed a very good looking door to access the unit. They helped me set it up on my phone and also installed two back up shut off valves for the system. They cleaned up very thoroughly afterwards and left the place looking spotless. The installers even helped me with a troublesome shower valve in between the system install, no problem!

The Phyn system is working great and they even followed up a week or so later to check if I was happy with the system and if I had any questions or concerns. This has been the best plumbing company by far.

Teresa M.

1/16/2018

They are our go to company anytime we need a plumber. We are always very happy with their service. They are on time, very polite and great plumbers! We have referred several people to them and they are always very happy also.

Jeffery S.

05/12/2015 12:00:00 SA

I recently had an issue with my water heater and it needed to be replaced. I decided to go tankless and we are extremely pleased. The service was excellent during the installation any time the guys needed something from their truck they ran to get it. I could not be more impressed.

Bobby D.

06/04/2018 12:00:00 SA

Unfortunately my kitchen garbage disposable failed on me and after doing my own troubleshooting I found out I needed a new one. My neighbor recommended that I called waterways because they always provide him with quality and professional service. I scheduled my appointment with Ruth and she told me Quinn and Kell would be out to assist me! The technicians Quinn and Kell showed up on time and replaced my broken disposal quickly and were very friendly. They stayed and tested both my sink and dishwasher for any leaks. I really appreciate this company and their employees! Thank you Quinn, Kell, and Ruth! I hope your boss knows that hard work you put in! I would not hesitate to recommend Waterways to my friends, family, and neighbors for any plumbing needs!

Chuck H.

4/15/2019

These are my go to guys. I have used them a couple of times and recommended them to friends. They have run gas lined in my crawl space. I called them out to replace my leaking 20 year old hose bibs. This required them crawling inside cabinets and under soaking tubs. Thank goodness they have skinny techs. They are great friendly people. I will always use them.

Stefanie W.

08/11/2020 12:00:00 SA

Prompt, clean & thorough service! We had a water leak in our basement coming from bathroom above & they fixed it immediately. Very friendly & accommodating to our needs & questions. We will use them for any future plumbing needs & would definitely recommend them to others. Thank you Waterways Team!

Stephen K.

05/01/2021 12:00:00 SA

Waterways is far and away the BEST plumbing company I've ever worked with. They plumbed my entire house during its construction, and I wanted to get a water line run from under the kitchen sink to the refrigerator so that I can install a reverse osmosis system (this option was not available through the builder). Shortly after I moved into my new house almost three years ago, I had Waterways come out and give me a quote to do so. They quoted a very reasonable price ($325) to cut the existing refrigerator water supply line, cap it off, install a new line to feed the existing refrigerator supply, and fit it with a 3/8 OD shutoff valve. This was a better solution than I would have thought of, and the price was great.
This work became a low priority for me, and I didn't think much about it until just a few weeks ago, so I called to get a new quote and get the work scheduled. I was blown away that they still had the original quote, and did not increase the price to do the work.
The plumbers who performed the work were absolutely professional. They took their shoes off before entering my house, wore masks the whole time, reviewed the work to be done before starting, and completed it very quickly. The photo of the work speaks for the quality of the job performed (1/2 supply line, 3/8 metal shutoff valve, and a chrome escutcheon to give the drilled hole a finished look. I'm VERY impressed, and can't recommend Waterways highly enough.

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Waterways Plumbing & Residential Fire Sprinklers