Rowe Plumbing and Drain

Excellent example of how a plumbing business should be run.

We had a leaky pipe behind a wall, our first clue to the problem was noticing we had mushrooms growing out of the baseboards. After conferring with The Wife that no, she hadn't planted mushrooms in the baseboards we attempted a fix ourselves. It took a while, but we got it done. We thought.

A few months later while moving some things around in the same corner there were our old friends, the mushrooms. Colorful expletives followed.

We tore the drywall out, again, and decided to call in professionals. Rowe looked the best on Yelp, so we booked an appointment to have them come out.

Excellent experience, friendly and knowledgeable, fair pricing and most important, honest. They repaired and made it better and easier to fix next time it fails.

Oh, and by the way, anyone should know who gives plumbers a bad review because of drywall not being fixed. Plumbers don't now, nor have they ever, to my knowledge, repaired drywall. Plan for it.

I used this business 2 or 3 years ago and was very pleased with the service. The price was reasonable.  They did not charge a same day fee like many others.
Yesterday and today I have tried to call them for toilet repair and kitchen sink drain repair.  I get the message the mail box is full.  I'm very disappointed.  Apparently the new owner needs help.

Well we just found our new go to plumbet. Easy, fast scheduling, right on time, immediate bid, reasonable price, great communication and fast, efficient work. James Olsen and the young man he was training are the best.

Our toilet flooded the day before Christmas in our Mother-In-Law Cottage behind our house, which meant my MIL HAD TO MOVE IN WITH US!!!  Needless to say, we needed a plumber as soon as possible at a REASONABLE price.  Thankfully, we called Rowe Plumbing as we used them in the past and had a great experience.  Dan and Mark came as soon as they could and they fixed our plumbing, explained what went wrong, which was that the PREVIOUS PLUMBER (SARKINEN PLUMBING) DID NOT ADD A NEW WAX RING WHEN THEY REPAIRED OUR TOILET 2 YEARS AGO!!

Dan and Mark fixed the incorrect toilet install and explained to us what they were doing, step-by-step so we knew what should have been done, and Dan actually added a second wax ring to ensure the issue NEVER happened again, AND THE PRICE WAS ONLY $308!!!  SARKINEN PLUMBING CHARGED US $1,400!!

I would RECOMMEND ROWE PLUMBING OVER ANYONE ELSE!!!

Was super quick and efficient!!!! Did an amazing job found the problem and fixed it in no time.  The two gentlemen were professional and very nice the only thing was it ended up not being as big of a job as they thought and still spent the same. Little spendy but just was happy that the Job was done great. Definitely will look into them again in the future!

Had a big job ahead of mine so was later than projected, but was professional and got our job done!

My 5yo deciding flushing a toothpaste tube and a hair brush down the toilet was a good idea. So, called these guys as they were recommended by a few different people. They came out the next day and went above and beyond what they came out to do. Will absolutely use this service again.

We had a water pipe burst during the icy weather. Daniel and team were able to come and slither themselves into the TIGHT crawl space to attend to the broken pipe. Really appreciate the repair

Requested this company based on reviews. Phone rep extremely rude each time I called. Got a plumber to come out but had to wait the full time estimate from 12-4 for him to arrive and he diagnosed issue and said would have to send another tech out due to need for part and that would be next business day which was a wait over a weekend from Friday to Monday. Monday arrives and had to call rude rep again who seemed bothered by my request and said I would have an estimate by days end, no estimate and so I called again today and still no estimate and again he was annoyed with my call and then hung up on me. I DO NOT recommend and will take my business elsewhere.

Same day service to replace a leaking outside faucet. Technician was very pleasant and did a wonderful job of cleanup after job completion. I would recommend them to family and friends.

These guys were great!   We had a clog in our main drain that was causing our kitchen sink to back up.  I put a blast out on Yelp requesting help.   Rowe responded, but I already had set up an appointment with another plumber.  When that plumber was a no-show, I called Rowe back and they sent a crew out right away!  They quickly diagnosed the issue and took care of it within a few mins!  Very professional and easy to work with.  Rowe will now be our new go-to for anything plumbing related!

I scheduled Rowe Plumbing for today and they provided a window of 8am-12pm.  At 10:32 this morning I received a text stating the technician was 30 min away and headed to my house.  Another hour and a half later I called the office phone and Scott was rude, disrespectful and dismissive telling me on several occasions to shut up for a minute so I can talk.  He then told me the tech was right around the corner and would be here in 2 min.  Yet another 20 min passed with no plumber, so I called again and spoke to Scott and the supposed owner, a female whose name I cannot recall.  Both were rude again, perhaps the owner even more so,  and they stated the tech was no longer coming.  After wasting my entire morning I still have the same issue and the faucet was still leaking.  Rowe plumbing are rude and disrespectful of its customer's time and concerns and they lack any semblance of caring customer service.  Look elsewhere such as Simpson Plumbing.

Need I say more. Disturbing:

clarkcountytoday.com/new…

I had called a couple other plumbers for quotes. Rowe was not the fastest at getting there (I didn't need fast as it was not an emergency) so a couple others were able to get to me for quotes faster. But the other companies told me they'd have to cut up my walls to replace the hose bibb outside.

Rowe came, and they were very courteous, and professional. He took one look at it, and decided that he could do it without having to cut open the walls for an inexpensive (relatively) fix. He had all the parts he needed on his truck already and so he was done in less than 10 minutes.

I have waited months to write this review, maybe even just short of a year, because I just didn't know if I wanted to. But I decided to, so other potential customers would be aware of their work.

They were on time, worked quickly, did a great job, and very friendly. New water heater was installed in the same day I asked for an estimate. All is well, except one big thing.

They left a huge hole in my wall and said they wouldn't fix it. The owner was the one who did most of the work, and had an apprentice with him. While I was standing in the doorway talking to the owner, he asked the apprentice to tighten down something that connects to the wall. I started to close the door but closed it slowly. I heard the apprentice say Oh Shit. The owner looked at what happened, and said well great, now it's broken. Apparently he was tightening something and it broke, and it broke off in my wall. The owner had to cut a hole into my wall, cut some of the pvc pipe to fix what he apprentice broke. You can see on the upper right where someone tried to stick a tool into my wall and left holes in it.

When the job was done, I was home with my son but my husband was gone and I know nothing about all of this, the owner proceeded to very quickly tell me something broke, because my house is old and it couldn't be helped, but he fixed it at no cost. I asked about the hole and he said I can hire a drywall guy to fix it. He also told me to keep an eye on the drywall on the opposite side of the wall for leaks. I signed the paperwork to get him out of there and was shocked at what I was staring at. Mind you, I first handedly heard the guys say it was broken. No getting around it. I also had a camera up in my garage as well.

Again, my water heater itself was installed well, no issues with it at all. But I do have to look at this huge ugly hole they made and weren't willing to get it repaired at their cost.

My husband did contact the owner, and honestly it's been so long I don't remember what he said the conversation consisted of, but I do remember he mentioned the owner continued to refuse to fix the hole since I signed a piece of paper. With this being a small company, regardless of me signing something, they should have fixed it with no questions asked.

Edit- it makes me so sad that the rebuttals the owner has made to my, and others reviews, he feels the need to be snippy and rude. I never asked him to fix it himself. I do think it says a lot of a person and business owner when their response to a public review is to come back with an attitude, or borderline attack customers. Defend yourself and your work, absolutely. But there's a professional and decent way to talk to people...

Edit 2: You NEVER told me anything about my home having cpvc piping until after the break was made. You absolutely won't make me out to be a fool, and seem like someone who was made aware of the risks. You never once mentioned anything about any holes in drywall being a potential result from replacing my water heater. Please don't forget potential future customers are reading your responses to current/past customers and will base their option of using you with seeing how you talk to people.

I called Rowe Plumbing this morning about a leaking water heater. By 3pm we had a new water heater. The two gentlemen that showed up were professional and told us exactly what they proposed and the cost. They left everything in order and clean. AND they were fun to talk to!
    I would call Rowe Plumbing again, for sure!
I thought the price was reasonable and the timing was great. They were able to get to us 2 hours earlier than we expected.

I've had them out to the house twice so far, once to do some work, and once for what turned out to be mostly advice.

On both occasions I found the plumbers I interacted with to be very knowledgeable, friendly, and extremely reasonably priced.

I recommend Rowe Plumbing without hesitation.

Had an awesome visit where our issue turned out to not he as dire as expected and they didn't charge us. Super friendly, super knowledgeable, explained what was going on.

Will definitely call upon Rowe for future plumbing needs!

Ok folks PAY ATTENTION
 Rowe plumbing, WOW
Such very very nice young men. They were very careful and kind to us when we had to rebook due to lack of toilets. They explained everything they did and were very open about what we needed to get done. All and all this is a fabulous company. We are women of the older variety and they really made us feel comfortable and safe with them. I would HIGHLY RECOMMEND this company to anyone interested in good work a fabulous service.
Peace be with you
Sherri

Had a problem with an install of new bathtub fixtures done by Tim himself. He had to come back because it was not installed correctly. His solution was to buy different fixtures. Wrong answer. Other than his recent problems concerning rape and incest I wouldn't let him touch the plumbing in an port-a-potty

I got a quote for a project from Rowe Plumbing for updating some water lines under the house and around a pool we tore out. The price was very competitive. After accepting the quote we got on their schedule.

They arrived on time on the day of the appointment. Tim got right to work and everything went as good as it could go. Really glad to have found this company and I will be using them again for any future plumbing needs.

The final price of the work was within the quoted amount. No surprises.

Rowe Plumbing and Drain provided professional, friendly and affordable service.  Tim installed a new hot water tank and yes, it felt good to get into hot water!

If you need a plumber... call Rowe Plumbing and Drain!

Scheduling was modern! Got texts and emails. Plumber Andrew arrived on time as scheduled. Really excellent service.  I asked for a complete run through of all my faucets and drains inside and out... fixed so much stuff I lost count.  Very affordable. Did it fast. Didn't take up my time.  Great Service!!

We discovered a broken pipe connection in our crawl space on a Sunday. They were able to respond to our emergency call in 20 minutes, and gave us a precise quote upon inspecting the problem. Tim was knowledgeable and friendly, and his price was reasonable. We are very happy with his service and his repair has a 1-year warranty.

Would definitely hire again. Thank you!

We needed one of our toilets replaced on the 3rd floor of our (new to us) townhouse.  I got an appointment in 3 days after my call, and the technician, Andrew McKinnon, arrived on time and very quickly made an assessment of what I would need.  He returned within the hour with my new toilet, hauling it all the way up 3 flights and the old one down without complaint.  He was professional, courteous, skilled, and quick.  It's always a bit of a crapshoot (ha! pun intended) when one is in a new community and is looking for reputable businesses -- I won the plumber's lotto.  I can highly recommend this company and this technician.  When we make plans for a whole bath remodel, it's Rowe we call.

I called Rowe plumbing to come out and unclog a drain for my salon business.
They came right on time and were very nice. They tried to unclog my drain for over an hour. He was having some issues with the job and called a coworker to come help him. When he did this he turned to me and said we're not charging you hourly, so don't worry about the time
He ended up breaking one of the pipes behind a wall, no big deal it can be fixed right? Well he ran out of time and needed to get to the next job. So he had me pay $150 for his time (which he told me I wasn't being charged hourly) and he left my salon in this shape in the middle of a busy work day. I personally had to go buy materials and fix this pipe in the middle of the day so my girls could continue with work. Not very professional in my opinion. I paid for what?
So I called them and scheduled another appointment because I had fixed that and he could get on with trying to unclog my drain. Two different men came back and ran my washer a couple of times and said they fixed the problem  which they obviously did not. I called the office and the woman that answered the phone said the men had stated there isn't anything they can do, and that I needed to re plumb my entire facility so they can get the job done because my plumbing is too old and not up to code. Frustrated, trying to run a business and two days wasted I called another company. Clog pro plumbing came out and unclogged my drain and did two extra drains for cheaper than Rowe plumbing cost me for coming out and damaging my pipes, and it only took them 1 hour.

I called these people, the got back to me within a few minutes.came right over diagnosed the problem. Fives it in a few minutes. They could have told me anything, but were honest.  Call no one else. I am amazed.
We all live in fear of calling a plumber.  Not this company!!
Thanks guys

Very impressed with my experience. Scheduling was easy. They provided a text update when the plumber--Andrew--was on his way. He was very professional (and also very patient with my two energetic dogs). Work was done quickly. Good experience!

Found Rowe plumbing on Google, called and set a appointment for the next day between 11 and 1. Waited till 1:15 and. Called to see where he was, was told he is running late and they would check to see where he was and when he would be there. 35 minutes later they call and say I'm sorry for the wait, we had someone call in sick so we are short handed, he should be there soon. Im sorry but i waited for 4+ hours i think you could of call me and explained it earlier. Not good enough. No service for me.

I called over a week ago and was given an appt window of 11-1 on 2/15. On 2/14 I received a text from Liz reminding me of my appt between 11a and 1p. This is the time frame I had set aside in my day to meet with Rowe plumbing.

At 924a on 2/15, I get a call from Liz saying that the estimator will be there from 10-1030. I reminded Liz that our agreement was between 11 and 1. At this point, I felt that Liz's tone had changed. I felt like she was being very condescending when she said ok. Well I understand that... but... this is the time we have available for you...

She offered to reschedule, which I considered but ultimately declined. I declined not because their next availability for an estimate was 2 weeks out, but because of 3 reasons; their lack of integrity, their inability to honor our agreement, and (what I felt) was a very unprofessional attitude on Liz's part.

Rowe Plumbing seems very busy. So they should understand the importance of honoring commitments and schedules, especially for a small veteran owned business startup like mine.

I guess I would turn the question around on Tim. What if I was the one who called you dictating a time outside of what we had agreed upon? Would you simply toss your other commitments to the wind because I failed to honor our agreement? Would you rearrange your whole day based on my demands? So do you really expect me to do the same?

My time in the Army taught me about integrity and honoring my commitments; that's something that did not leave me when I was honorably discharged...

Anyway. It seems like they have some happy customers. It's unfortunate I'll not be one.

Best of luck to you folks.

I called Rowe after the cold water under my sink sprung a leak. The gals on the phone were super friendly and helpful and got me an appointment right away on a day that worked for me.

Andrew came out and fixed my issue super fast with no problems. He was friendly, kind and professional and respected my home. I will absolutely use Rowe Plumbing again and will make sure to request Andrew!

Tim was able to come out quickly for a bid on a leaking sink faucet. He showed up on time, even all the way out to Ridgefield, and was able to even save us money by seeing that we didn't need the full repair originally thought.

The service was quick and tidy and we'll definitely be selecting him as we upgrade our kitchen sink setup and to install our hot water tap dispenser.

We called Rowe to replace our toilet and the garbage disposal. The plumber was very professional, polite and easy to understand. He was very honest about how much to charge and what was needed to be done.  The work was done extremely fast and with good quality. We had some experience with other plumbers trying to pad additional unnecessary work and try to take advantage, but not with Rowe. I recommend it.

Fast and friendly! Came out 2 hours after the call and fixed our plugged drain fast! Very fair pricing and incredibly friendly employees. Gave us advice to prevent it as well!

Will use again and recommend to friends!!

I believe the work that was done was good but these guys are extremely expensive. We had them disconnect an old water softener that was technically already decommissioned. Unfortunately one of the valves was leaking and causing a slow drip. It cost us $450 for roughly an hour of work and they left the heavy water softener behind. Go with a company that gives hourly rates...in my opinion. Now I have to hire someone to remove the water softener. Total BUMMER!
And yes, my husband chose to dispose because of the extra cost. They were clean but as they suggested, maybe we should have gotten another estimate but we were asked to sign a contact to buy the parts. Maybe we could have not signed and had more estimates. Just all very awkward.

I dont like giving bad reviews but I would never use this company again!
 
The Water Heater in one rentals was leaking and the contractor I normally use was back up for a couple weeks so I contacted this company to install a new Heat Pump water heater.  They were good, as they arrived on time, the plumber was polite, explained what he wanted to do and gave me a bid.  The heat pump water heater took a little longer to put in because of the modifacations.  I went back to the rental at 3pm to check on the progress and left a few mins after 4:15pm. I took a photo of how far the plumper had gotten before I left.  He was not fast, but he made sure he thought through the process.  I was okay with that as I knew how much it was going to cost.  He still had about a hr of work left at 4:15.
At 4:45 I got a text from my renter saying that no hot water pressure and to call the plumber. She said he didnt want to leave, but they told him he had to stop.
I called, and now know that I talked to the owner who told me he pulled his employee off the job because he had worked on the pipes for hr and 1/2 to two hrs and that wasnt on the bid.  I told the owner that I was just there and he wasnt done when I left.  So that wasnt true.  The owner made his employee leave and told me I would have to pay $150 hr to clean the lines.  My tenant was without any hot water and we would have to reschedule.  I asked if he had cleaned the screens and the owner said yes, it was the bad lines.
I have rentals and have had lots of water heaters replaced in the last 5 years and the older plumbers told me that if they don't black flush the hot water line after removing the water heater the rust from old galvanized pipes will clog the first line opened when they open the hot water line.  That's what seems to have happened.  Its happened before and I've had to go back and back flush them
After they left, My Tennant cleaned the screens that I was told had been done, which hadn't been and found they forgot to turn the hot water valve back on.  The owner pulled the plummer off the job because it took so long.  
I called the owner this morning not knowing he was the one who lied.  He blames everyone else and takes no responsibility.  If one of my employees didn't do their job correctly, then it's my responsibility as a owner to fix it.  Who would pull thier Plumber off before completing the job?  I had to call after he left.  No call saying there was a problem. I feel sorry for the plumbers having to work with this owner who treats others like dirt.  Oh, I still need to go back and seal where they drilled the whole for the drain so bugs don't get in.

So I hope if you use this company, there are no problems, because the owner will blam it on you and everyone else and not take ownership or fix it.  He will leave you hanging!  When you try to talk he interrupts you and talks over you!

We have had work done by Tim Rowe, and also Sean working with him.  We had two outdoor faucets replaced, after doing it ourselves several years ago ( though knocking and leaking followed.)  And an additional outdoor faucet placed.  We now have 3 outdoor water acesses, solidly placed with new innerwall works and handsome fixtures.  So very pleased, as Tim delivers professionally.  He is an informative communicator and is willing to listen to our ideas and give sound advice. He is aware of construction requirements of any projects we have asked about, so we are informed of any issues to consider.   We will be having him work on two other upcoming projects soon!

Best plumber in Clark County!
Mr. Rowe is prompt, courteous, and fair! We live out in the country and have pretty snowy roads right now. After I called to set up a time for a broken water pipe, he actually showed up early and had it fixed right away. He checked with me before cutting a hole in the ceiling that was required to get to the pipe. I noticed that he kept it as small as possible to do the repair properly. I'm not sure about previous input from a customer that his price was unreasonable for an emergency, but after using other plumbers in past years, I was more than happy with what he charged us. This work was done today, 01/17/2017.

Chance with Rowe Plumbing was knowledgeable, professional and effective with assisting us with our extreme kitchen sink clog! Reminder: No carrot, potatoe, fruit rinds or egg shells should EVER go down your disposal!  And.. NEVER use draino!

I was left watching a job site hole for 2 hours.
They did come back and finish the job and I have a warranty, I really hope I don't need to call them again.

These guys are awesome. They came right out, solved the issue with our water heater and were super friendly the whole way through. Price was reasonable too.

very expensive! Did not match shower  handle. Replaced  with  different color handle from shower head. $50 parts and $600 bill! Yikes

They squeezed me in for an initial look at my leaking kitchen sink plumbing on the day I called.  Chase was able to identify the problem (internal faucet leak) after spending several minutes diagnosing it.  They didn't charge me anything for the visit and diagnosis.  Although he offered some faucets, he recommended we go pick out we liked from a  store.  He wouldn't make any money from it.

The day of the appointment, the office kept me updated on Chase's arrival time. He did make the appointment time range.  Chase was happy to let me know what he was doing and why.  Very professional attitude.

Chase did a great job installing the new faucet in quick order.  He checked carefully for any leaks from any of the under-sink plumbing, not just the faucet.

I will use Rowe Plumbing again and recommend them to others.

Tim came to help us with out leaky spigot and was fast, professional, and very friendly. Would definitely contact Rowe Plumbing and Drain again in the future.

on time, fast, great work. I can do small stuff, but this house has issues. Explains things well, helped me with stuff I can do myself, but was nervous to try, will be doing more work for us soon. Have referred to friends and clients, 2 have used them so far, very happy

Tim just hooked me up with a new water heater, along with a water tempering valve to boot, and I couldn't be happier with it. My old water heater kicked the bucket and I needed a plumber so found him here on Yelp. I called and an hour later Tim came to check out my water heater and confirmed that the gas pilot below was shot. After talking about the options offered to replace it that day. I checked with a few other plumbers in Vancouver to compare prices and Rowe was right on the money as far as water heaters go. The new water heater looks really well hooked up and all the connections are new tubes and look really clean. I have no major complaints. Straight up guy and quick clean work.  After everything was said and done we had a bit of trouble with payment going through but it was just on PayPal's end due to maintenance or something dumb so we just waited a day and ran my card with no problem.

Had a pipe break today. I must
have called a dozen places to have someone come out and fix it today. We were without water and it seemed  no one was available any sooner than 3 days. Rowe Plumbing was able to squeeze us in. Thank you! Brittany got right back to me with a smile in her voice. Chance was our plumber and he was there for us within an hour. He was fast, friendly and professional. The price was very reasonable. I highly recommend this company.

Tim went above & beyond to make sure the work was done right. The service was prompt & efficient. Tim cares about his reputation & offers service with integrity. Highly recommended.

Rowe Plumbing and Drain, did an awesome job on my Tankless Water heater and Whole House Filtration system from Aquasana.  He completely re-plumbed my feed line coming from the well so that the filtration system would only filter the water going into the house and not my barn and sprinkler system.  He also added cut off and bypass values so that if I do have a problem with the system or need to change filters, I don't have to completely shut everything off.  Rowe Plumbing is my go plumber.

We hired Rowe Plumbing to do work in our guest bathroom.  They did an excellent job replacing our old rusty sinks with new ones and installing updated sink faucets and tub/shower fixtures.  Their work was excellent and the prices were competitive.  We will definitely use them for future plumbing projects.

I used Rowe Plumbing & Drain for the first time for a plugged drain in my bathroom toilet.  I had done everything I could, including use of my snake and I could not solve the problem.  I was very fortunate to have Andrew McKinnon assigned my call because this was not an easy identification or resolution and he was very knowledgable and skilled.   He had to crawl under the house in mud, in a small space, he identified the plug but the clean out was not easy;  he even needed to open up a pipe to get access.   He needed to come in and out of the house several time to resolve.  Yes he was skilled, but I was as impressed with his attitude and demeanor doing a very cold, muddy, labor intensive job.

Excellent work. They quickly determined the problem and solution, worked hard to avoid making a mess, cleaned up the messes that were unavoidable and were very friendly. I highly recommend them. If I am faced with another plumbing issue in the future, I will surely call them again.

Called Monday morning - they were out by that afternoon and fixed my water main leak - professional and quick - couldn't have asked for better service

I'm so glad I trusted yelp again. I was needing a plumber for a quick install of a faucet and garbage disposal on our Newley renovated kitchen. When he arrived he was so friendly, helpful, and also gave me tips and pointers on other projects that I would need him for in the future. I was absolutely pleased with the job he did and we will be using this company now as our new plumbers . Thank you again.

Sunday service no Xtra charges. Came to Woodland and saved my marriage. Extra effort and clean and just what you never get any longer. Service with a smile! Ask for marsh.. Father of three daughters!

We had a refrigerator line that would not shut off with an old-fashioned saddle valve in the crawl space.  The owner showed up to give us a bid, and proceeded to replace the valve on the spot.  They were reasonably priced, and the work was quick and efficient.  I appreciate the great attitude that they showed while in our home, and I would not hesitate to use them again in the future should the need arise.

Bob Barnes

These guys were great, came out and explained a minor issue with my kitchen sink that did not require but a few minutes of work.  They decided not to charge but ask me to keep them in consideration for future work.  Much impressed especially compared to some past plumbers I've used.
Kudos.

What a great company! The dreaded Hot Water Heater replacement. I called Monday morning, spoke with Liz (super friendly), told her my dilemma, in thirty seconds I had a quote and we can get someone out as soon as today. I said I would call back. Called a another company for a 2nd quote.... Got a gal whom said she could not give quotes over the phone, but could send someone out. I immediately called Rowe back, and had a new hot water heater install scheduled for today!! They sent out an employee they should be proud to have (Shawn). Courteous and more importantly KNOWLEDGEABLE. He patiently answered my million questions and took time to explain what he would be doing. Quote came in right in the bracket I was quoted. No need for a second quote next time. Added the Rowe Plumbing business card to the file as our Plumber!

Tim is amazing. They are a busy shop, but worth it.  Tim made repeated stops on a very complicated job. It was an awful job and thought about the $$$.  Way cheap for all he did. No one else for us.

Tim is fantastic. We have used Rowe Plumbing twice now. Once over a weekend in an emergency situation, and this time for some routine work. He explained everything in a way that I could understand, fixed the problems for a reasonable price. He is the only plumber that we trust! If I could give him 6 stars I would.

I was just starting my search for a new water heater and talked to Tim over the phone. Tim was extremely knowledgeable and helped me figure out what the right water heater was for me. Unfortunately, they do not service Portland so I am unable to use for my install job but the advice they gave me was invaluable. Thanks Tim!

Last Sunday with treacherous roads Rowe Plumbing was the only company to respond to a broken pipe request.  I appreciated his experience and timely response.  I was unhappy with the price to repair.  I knew I would have to pay more for emergency service, but did not expect someone to charge such an exorbitant price.  Actually bothers me because he obviously has a good work ethic, but took advantage of the situation.

I did not want to have to rate this, but cannot post until I do.

Rowe Plumbing got the job done timely and correctly even though it was a minor toilet leak issue. Scheduling was within reasonable timeframe and plumbers were very professional and helpful. I would use their services again. Thank you!

DO NOT LOSE THIS NAME OR PHONE NUMBER!  Great company, professional service.  Honest,prompt, and reasonable on price.   Seems to care about his customers and their homes.  This will be my only plumber from here on out!

I'm not saying it wasn't my fault for not asking more questions when he said the work was extensive, but when I challenged  Tim about the rate after he was done in just a few hours Tim admitted to me that I was billed for my free estimate, every single bit of drive time, the time it took him to write his parts list, the time spent getting the parts and DOUBLE retail on all the parts.  Said it was standard in his industry.  

Have used another plumber since that said that isn't so and the standard rate is around $75 an hour for a bonded, insured, licensed, experienced plumber and most of them are happy making a small markup on the parts since they are generally getting the parts wholesale.

Just wanted to let people know not to make the same mistake I made because I was panicked about a broken pipe.  Ask questions, get several estimates and don't get taken advantage by someone whom advertises that they are a vet.

This review is a little bit late, but Rowe Plumbing and Drain are great! I call them in when the task is beyond me and they're prompt, expedient, and friendly. Never a problem, always honest and earnest... Gotta say they've won my business for life!

I had been putting off calling a plumber because I didn't know where to start, however I am so glad I found Rowe Plumbing and Drain.  They were great from scheduling to my plumber Shawn.  He diagnosed my problem fast, made great recommendations and came back and fixed it quickly and efficiently.  I was super impressed at how it was handled start to finish.  I highly recommend Shawn and Rowe Plumbing and Drain.  Thank you!!

This guy is fantastic! The price is right for honest, correct and long-lasting repairs/remodels. You wont be disappointed hiring Tim/Rowe Plumbing for your job. I have needed a plumber three times in a month: Twice for my home and once at a rental property. He was courteous and professional with my rental and the tenant even was happy with him. He also is honest and works very, very clean. There was not a mess left at any of the jobs. Don't hesitate to call Rowe Plumbing if you need good quality work!

I needed a plumber to fix a leak in a wall. My husband already removed the wall , repaired the damaged floor. The plumber knew I needed it fixed quickly so I felt he overcharged us significantly. I would never use him again. He charged $350 for one hour of work. In response that you don't have records of me as a customer, my invoice number is 3823, date of service 6/1/18. You waited 30 min for my husband to arrive because you were early. I appreciate your responses as it reinforces my opinion of your company

Tim did a great inspection of our problem, he let me know what he was doing every step of the way, and he identified the issue, what he'd recommend, what he'd do and what I could do to prevent similar issues. He clearly knows what he's doing, and he clearly likes working with people. Anytime I need plumbing work, I'm calling Tim.

Our new home, which we bought in April 2016, needed a faucet fixed.  It had more than a leak; it had a steady stream of water coming from it.  (We tried to fix it ourselves, and Delta sent us a new part twice.  It was the wrong one, but it was exactly like the one we thought needed to be replaced.  it fit perfectly and we didn't know any differently.  Our stream continued.)  We finally accepted that this was a job for a professional.

I chose Rowe Plumbing and Drain because of all the recommendations on a couple of Battle Ground Facebook pages.  Those recommendations were spot on!  Tim was on time, professional, thorough, and very kind.  He even made our dog feel at ease; she's a very good judge of character!)

When he was first looking at the faucet, he explained some of the possible reasons for the problem.  One of them was that the water pressure could be too high.  The week before he came we had ordered a water pressure tester, and the result was 100 psi.  (I think that's the term for pressure.)  Then we had the city come and verify our results, and they did.  Our amazing son-in-love traveled through the crawl space following water lines, trying to find the pressure regulator.  He couldn't find one.  Initially, we had decided to not say anything about this, because we didn't want it to influence Tim's findings.  I only shared after he brought up this possibility.

After confirming the high water pressure, Tim dug up some of the area around our water meter and didn't find a regulator there.  He was hoping, as we were, that all we needed was an adjustment to our required-by-city-code water pressure regulator.  Then he went under the house and searched for it.  It hadn't been installed, so Tim broke the news that he would have to install one.  He was very upfront, as he had been thus far, telling me what the cost would be.  I approved the work and signed a consent form.  When the new pressure regulator was in place, our pressure was no longer crazy high.

Then he checked to see if this had fixed the faucet problem.  It hadn't, so he got another one of the same part that had already been replaced.  He discovered the part in our faucet was the wrong one.  He installed the correct one, and it still leaked.  So Tim and his apprentice looked at other parts of the plumbing.  He found the problem that was probably caused by the high pressure combined with hard water. Tim even took a picture of it to show me, and there was a hole along one of what I assumed was a valve that controlled the flow of either hot or cold water into the shower.  This was another expensive fix because, since there was no access panel, the drywall on the other side of the wall had to be cut in to.  Thank goodness the wall was in the laundry room!  I will not forget how Tim explained things...I'm a great plumber, but a terrible drywaller.  I appreciated his candor.  Once this work was completed, the faucet didn't have a leak and the water was at the right pressure.  Job well done!

Throughout this process, Tim answered a multitude of questions about hard water and the housing boom and various other subjects.  He was very patient and never once acted like we were a bother.  I was so impressed with how well Tim and his apprentice worked together.  As a former teacher, I recognized another good teacher.  He asked his apprentice questions, allowed him to do things, and was always
respectful to him.  

I would recommend Tim to anyone.  He is an honest professional who knows his stuff.  He cares about people and our community.  Five stars do not really do Rowe Plumbing and Drain justice, but since there are no higher options, it will have to do.

We were very concerned about finding an honest, knowledgeable plumber- and I remembered seeing Rowe Plumbing and Drain being mentioned on the NextDoor site in my neighborhood. I went back to have a look and found so many glowing reviews, I felt confident in giving them a shot. They were quick to answer my call, very clear in explaining the issue, and gave good estimates. We were very pleased with the service and have referred many people to him and all have been very pleased. Check out the Nextdoor site for more great reviews. We REALLY appreciate knowing that Tim is there for us when we need him. This is the only place we will call when we need a plumber.

I recommend Tim and Rowe plumbing at the highest possible rating!  I came home to water dripping through a can light in my kitchen right below the kids bathroom.  I called Rowe plumbing based on Yelp reviews and the fact he is a veteran.  Tim got to me within an hour and noticed a hole in the tub.  My kids had been playing with the alligator toys and left standing water in it for the first time since purchasing the house a year ago.  Tim told me a couple solutions, then checked a leaky hose bib and suggested I wait until spring to have him fix it.  Additionally he will be putting in an outdoor shower for me and thoroughly explained how to maintain it in our winters etc.  Great guy, honest guy, punctual guy and now our plumber for as long as he is in business.

8.30.19 Called and talked with Emmy with questions about an existing water line. She suggested a one hour complimentary appointment to be sure all was ready for the arrival of the new refrigerator. Within a couple days Josh and Chance came to check it out and also went under the house to confirm. No work was needed, no surprises and they did what they promised. Excellent customer service, respectful, informative, professional and personable.  Rowe Plumbing definitely earned my future business!

Tim and his associate gave me the answers I needed for a small issue with a simple fix with my kitchen sink. They did some further checking and advised I also need a water pressure valve which eventually I will get to but for now the problem is a cheap, quick fix. (Change the spray nozzle - which I can do myself). I definitely recommend and I will be calling them for any plumbing issues I run into in the future.

I really liked Tim. He walked me through what he was doing and gave great customer service. He answered all of my questions and provided education around upkeep. He gave me ideas and rough quotes for future projects. I really appreciated his time.  I'll definitely use him again and I highly recommend.

Tim is great and friendly! explained and questions I had clearly and complete! was fast and pricing was right inline with other offers I had received! highly recommended

I would highly recommend this company. Tim was professional, knowledgeable, bid was competitive and I just had a better feeling about him doing the work vs the other companies we received bids from. He also was courteous in the way that he tried to keep drywall damage to a minimum. This is the only plumber my family will use going forward.

Great services by Tim at Rowe Plumbing.  We knew exactly what will be done, how much it cost.  Tim arrived on time and completed the work within the time scheduled.  Work done exceeded expectation. I highly recommend Rowe Plumbing and Drain.

We had a sump pump failure and Rowe Plumbing came to the rescue!  They arrived the following day and after looking things over gave us a full assessment and then the options.  Thankfully they did not push any particular solution but rather gave us all the info for each and then allowed us to take our time to decide.  Once we did we called to arrange the work and they cheerfully placed us on their schedule.  On the day of the appointment they arrived a few minutes early and we were surprised that Time Rowe (owner) had also come along.  Turns out he was intrigued by the radiant floor heating system we had and wanted to look at it and provide us some info (it seemed to be a DIY project).  The good news was that the radiant floor was in good shape and plumbed properly though with possibly a few extra valves. Since there was no instructions on this system Tim gladly showed us how it all worked and which valves were primary and which were extraneous.  As far as the sump pump, the full replacement was done in about four hours and they updated a few of the pipes for good measure.  Top quality work with warranty, fair price, and professional (as well as courteous) interaction...  highly recommended!

I had an immediate need replacing a broken water pipe and they were all booked up for the day but were able to squeeze me in anyway. They did the work super fast and knew exactly what they were doing. They didn't try to up sell me or anything.
A week later, I couldn't get my water heater to work properly and again, they were out with superb service to save the day again.
Pleasant, hard-working, and skilled.

Great advice given.  These guys have never steered me wrong. Very confident in their ability to solve problems.

Tim was extremely kind and professional. He showed up on time, quickly assessed and fixed one problem and gave me a quote on the other. I would highly recommend him to anyone in need of plumbing repairs. The ladies who scheduled/confirmed my appointment were also extremely nice!

Rowe plumbing is the best around. Knowledgeable staff, excellent pricing and great customer service. I will recommend Tim and crew to everyone.

Excellent service! Very prompt and told me exactly what the fee was before he started working on our pipes. I will definitely call Rowe Plumbing again in the future. Thank you!

Rowe Plumbing and Drain went above and beyond. I used them for an inspection on my home I was purchasing. I ended up purchasing with the information from Tim on an issue I could expect in another year or so. Turns out it was much sooner than that. Tim was at my home within 20 minutes of my phone call to him, had the problem fixed within an hour, and was honest as they come by giving me a discount for information that turned out not to be within the timeline he had given me. It was very refreshing to work with Tim, his work ethic, and his honesty. I would recommend Rowe Plumbing to anyone and everyone. Rowe Plumbing will be my plumber should I need one again.

I cant say enough about how amazing my experience was with Tim just over a few hours ago. A pipe burst above my master bathroom and was poring hot water though a light fixture. It collapsed my ceiling and I had to call 911 because the city of Vancouver couldn't get out here fast enough. I panicked because I didn't want to displace my family for a few days and started looking for a plumber that was OPEN on the weekends and wasn't an emergency line which are usually compensated with insane site fees. Talked with him for a few minutes and he was here within a half hour or so, he got into my ceiling and less than 20 minutes later boom he was paid and in his truck at an extremely reasonable price.

So lets get this straight,

- called
- arrived
- completed work
- gone
- all of the above in less than one hour

Next time I need a plumber I know who Im calling, thank you Tim

Great service! Tim was professional and fast and gave us maintenance tips to help with the upkeep of the new water heater he installed. He was also very personable and trustworthy. I called around 10 AM and by 4 we had a new water heater. Would refer him in a heartbeat and use him again for sure.

We had a outside faucet break in the last freeze we had and water was shooting up about 5 feet in the air, I called Rowe and within a half an hour(one of their guys was working up the street) they showed up to shut off the water and then came back about an hour later to fix the faucet. These guys are the greatest, Tim makes you feel like family and his guys are all super friendly! They are my go to Plumbers! Will call them again and again!

Can't say enough about this company!!!  Friendly, fast, and thorough.  We highly recommend this group of excellent plumbers!  And their prices were reasonable, too!

Tim was amazing! He realized the problem wasn't as big as I thought it was. The fee was REALLY, REALLY reasonable. I appreciate all his help, and saves me some stress over the leak!

Excellent and friendly service.  Unfortunately, we needed a plumber twice in two weeks.  First the tub was clogged, then the kitchen sink.  Both times, Tim came with an apprentice.  Both times, he quickly diagnosed and fixed our problem (corgi human hair in tub drain that we couldn't get to).  Also, both times, he had suggestions to prevent our clogs in the future. Tub-shroom to catch hair in tub, and minimal use of garbage disposal.  Super nice guy too.

Tim's wife Brittany was the point person on the phone and couldn't have been nicer or more helpful. Tim checked out the plumbing on a manufactured home I am buying and gave it a clean bill of health - whew!  He also said it was unnecessary to wrap or strap the existing hot water heater as it was protected by being in a heated space and to wait until it was time to replace.  I so appreciate his honesty and integrity.  I will use Tim in the future without question .... great service and I love giving business to veterans.  Thanks again, Tim & Brittany!!!!

Tim has worked on several of my old-house refurb / remodeling projects over the last two years. He's done an absolutely outstanding job at a reasonable price each time, even on one extensive bathroom project that was quite complex.  He's also a nice guy. Highly recommended.

All the five star reviews are true! Outstanding service. Quick, efficient, neat and clean, and for a very fair price.  I broke a pipe in my house -Tim and his crew responded quickly after my call, fixed the problem, explained everything to me easily and was courteous and professional from start to finish. I could not be more pleased. I can recommend Rowe Plumbing without hesitation.

I had the pleasure of meeting Tim and having him replace two outside faucets. He was very personable, professional, and efficient. He showed up on time and gave me good advice on what I needed done and what I should just take care of myself and why it would benefit me to do it myself, not to mention exactly what he would do to fix it and what it would take me. Suffice to say he did a great job and replacing the two faucets for me and gave me good solid advice that showed me he wasn't just out to make a fast buck, I would HIGHLY recommend Tim, and will use him again for my plumbing needs.

Tim and his team know how to run a business!  He gave us expert and truthful advice on moving the replacement water heater, then followed up quickly with a quote to do the job.  He pre-scheduled so that we could remove the old heater one day, prep for the new one, and came on time to install the new heater.  They even called ahead to confirm the times -- and then came when they said they would.  We are totally pleased and satisfied with the whole process.  Not one of the other four contractors we contacted were businesslike operators.  Rowe stands as tops in his profession.

I would HIGHLY recommend this company. While 8 months pregnant, the fan in my refrigerator went out. After calling numerous other plumbers who said they were available within the week, I called Tim. He was at my house within an hour and had the fan fixed shortly thereafter. Very reasonable in price, extremely happy with the service provided.
He has also been out to replace a broken outdoor hose faucet. Again, stellar service and I called him at 10pm!! No extra after hours fee, quick repair and cheap!!
Since this experience, I have called Tim various times for questions and advice. I cannot say enough great things about this company and have recommended him to many friends and random people at Home Depot.

What can I say beyond ... Tim did great job (replaced hot water heater), punctual, knowledgeable, friendly and honest ... oh yea, this was my second time and he's now my first call for anything plumbing!

Great service and quick response.  Tim was a pleasure to work with and very reasonable.  Would definitely use again.

Tim has restored my faith in mankind!  After having 2 plumbing company's come out and give me the runaround on price and work needed, Tim and Sean came in and had both problems fixed within a half hour.  Friendly, fast and honest.  Outstanding company.

Look no further for a plumber when you need one! Tim is the real deal, a local professional who will provide honest work, very competent service, a fair price and a great attitude. Tim came out to our new home, an older house in Vancouver, and got several jobs done in a very efficient manner, after his initial visit to give us a free estimate, and also threw in some valuable advice about how to take care of our old pipes and our new septic system. Tim is personable, very smart and seasoned in his field. We feel fortunate to have stumbled upon this company.  When we need more work done, we will surely call Rowe Plumbing and Drain for assistance.

I am staying in my grandmas 1970's house and she recently passed away. I woke up to the renovated downstairs area slightly flooded from what i thought was the water heater leaking. I turned the water off so i thought and it was still leaking... I started freaking out because I've never had to take care of anything like this before. I googled plumbers in Vancouver, WA. I chose Rowe Plumbing and Drain because of the good reviews. I called and he came out in about 15/20 minutes. He got the water shut off and an estimate for me in about 10 minutes. Turns out it was the main water valve that was leaking. He said he had another job to do but that he could  come back if i decided yes. I contacted my uncle that lives in Indiana (the executor over the house) a few hours later and he said to go ahead. Tim came back at 1 pm that day and was all finished at 2:30. He was so friendly, quick, and helpful! If I ever need a plumber or anyone I know ever needs a plumber I will only call him!!! I HIGHLY recommend him!

When a shower and sink needed repairs, I called Tim at Rowe Plumbing. He arrived on time and fixed everything promptly! He is very knowledgeable, sensible and responsive. I would definitely recommend Rowe Plumbing.

Rowe Plumbing provided quick and excellent service.   30 minutes and my very clogged kitchen/laundry drain is flowing freely.   I recommend Rowe for all your plumbing needs.

Prompt and friendly service! This company was recommended on a neighborhood forum. We needed an ice-maker repaired as well as a leaky outdoor hydrant. Mr. Rowe is very knowledgeable and offered us good suggestions on upcoming projects.

I have used Rowe Plumbing several times on different plumbing problems. They are dependable, knowledgeable, and always provided me with great customer service. I especially appreciated this last time how quickly they came to replace my hot water heater so I could have a shower.  I Would absolutely recommend them.

Thank you, Thank you, Thank you Rowe Plumbing​! Tim came out right away and found the source of our mystery leak, and fixed it within the hour. He actually told us how we could easily fix it ourselves for just the cost of a couple small parts, but we chose to have him complete the work for expediency and peace of mind. Quick, professional, and a super nice guy. Will definitely be using him for our other planned plumbing needs coming up!

I had a drain issue that Tim quickly resolved and for an upfront price. No hidden fees just quick, professional, and timely service. I will recommend this company to anyone looking.

So happy and so relieved.  Water leak from a vent,  and Tim came out at 5 p.m. on a Saturday and fixed our problem.  Fee was reasonable.  First time I have used Yelp to find a contractor,  and I am delighted.

Excellent work. Prompt and courteous. Provided an accurate estimate before beginning the work. Worked quickly and did a great job. Wouldn't hesitate to use again.

Tim came out to install a new hot water heater.  He moved his schedule for us as we had a leak. He was able to track down a water heater for us (there were only 2 in the area) and had it installed and good to go in a couple of hours.  Highly recommend him!

I got a call from our tenant because sewage was backing up and coming into two showers.  Obviously an issue that needed to be addressed ASAP, no time to mess around and do a bunch of research on various plumbing companies.  I called Rowe Plumbing just based on a quick internet search (roll of the dice).  They answered the phone right away and met me at the house within an hour.  This was in the middle of the busy holiday season.  After a quick diagnosis, I was told exactly what the cost would be.  Tim hydro-jetted the entire line and followed up with a camera survey.  One of the tubs was draining slowly so he cleaned the tub trap as well.  He spent some extra time after completing the work to make sure that the problem was fixed.  The entire experience exceeded my expectations.  Prompt, professional, friendly and knowledgeable, all at a reasonable price.  Next time I have a plumbing issue, I'm calling Tim.

Last night, I stepped what felt like foot deep into a soaking wet walk-in closet that is directly behind the hose bib for my back yard. Shut off the water to the house from the street and left a call with the plumbers I previously used and they didn't get back to me until this morning and said we can see you next week...umm, the day before Thanksgiving? I think not. So I did a quick search and found Tim Rowe. I called him and he said he could absolutely come out the same day. I was his last stop at 4 pm and we are out in Battle Ground. He was cheerful, super helpful, and went right away into diagnostic mode. Didn't take him too long to discover that it was not at all the hose bib (it surprised both of us!) but he took the extra time to investigate and we found that the gutter was plugged and not draining. Holy cow. Gallons and water were pouring from the butt-end of that gutter, right down into the wall at the 90 degree section and flooding that corner. What a mess. Tim was great though...I mean, the guy not only just looked and guessed but dug his hands right in and cleared the gutter without thinking about it and solved the immediate problem. Didn't even want to charge me for the call, even though he was here for about 30 minutes and I live way out here in Battle Ground. Needless to say, I made sure to pay him something for the call and for saving my bacon! Tim is great! I have about 3 more projects here that need a plumber and I tell you...Tim will ALWAYS be the one I call from now on. Thanks, Tim!!