I originally reached out to Josh on a weekend which can be difficult to find a plumber in an emergency. He ended up coming over on a Sunday to evaluate an old water heater that failed in my home. JBG Plumbing even loaned us a temporary water heater to use while waiting weeks for asbestos abatement. Our home's water damage ended up spiraling into multiple projects that had to be completed before getting our new water heater installed in the room with the damage which really helped us out and was much appreciated! Josh and his team worked hard to dig in my back yard to find out main water valve and they upgraded and moved the valve for easier future shut off in an emergency. They were professional and honest about the things needing to be done to get the new water heater up to code for the city. I feel like the overall price to replace the water heater and the labor to install was fair, especially for the amount of times he had to come over to my condo over approximately a 5 week time span. The only thing to critique was sometimes the time frame he gave us for arriving to work would be different than the actual time they show up. I realize that other jobs can run late depending on what they find on the job site, so we were flexible with this. To be fair, we would get calls or text messages to let us know if they were running late. Overall, I would highly recommend this business and am grateful for the work and professionalism! Thanks Josh and JBG Plumbing
