Kim G.
05/10/2017 12:00:00 SA
I HAD used Greg Dacey as my only plumber for the past 8 years, as well as recommending him to friends and colleagues. He was always reasonably priced and fairly reliable. Last month he installed a new faucet for us and 'fixed' a toilet. When he left the toilet was not flushing properly for weeks. I called him and he never called me back. Finally it stopped working. I called him yet again. No response. Eventually I had to pay someone $150 to basically jiggle something inside for me and tell me the last guy put it in wrong.
As far as the kitchen faucet - after 2 weeks one day the water just became *freezing* cold. NO warm/hot at all. I have called and texted at this point, no lie, probably 25 times. He completely blew us off at least twice when we raced home and waited for hours for him and he never showed up or called, in addition to his 'associate' blowing us off in the same manner as well. Just waited at the designated time and never showed. No text. No call. Nothing. We have had only FREEZING cold water in the kitchen for weeks - to the point I have had to bring all dishes (pots and pans) I need to hand wash to my neighbors because my fingers are frozen after 1 minute - and obviously cold water doesn't get any grease off. Just a 'little' bit of an inconvenience - especially with a baby at home. I have never been so disgusted with the behavior of a 'professional' in my life - especially one that I have given my business to exclusively over the years. Disgusting.
You can read 3 other terrible reviews (plus mine) on the Better Business Bureau's website, but I am unable to post a direct link as that is against Yelp's policy for some reason.
Note: I am reposting this review now (even though it was originally written probably a year or 2 ago) because today I received a msg. from Yelp customer service that this review (after 2 years!) was being taken down because it contained external links [to the Better Business Bureau's website] which I have now removed.
As well, there is a suspiciously vague review from a 'Kris L.' on this site that states, '... I have no idea why that woman posted that obnoxious review. I would definite use him again for plumbing work. My guess is maybe she's got a personal vendetta. I would encourage anyone considering him for a job ignore such juvenile personal attacks.'
Ummm... obnoxious? Yes - the details are completely obnoxious, I agree!
And a personal vendetta? uh - it's called an honest review of exactly what happened. I would actually encourage anyone considering him for a job to ignore fake reviews that were probably written by him and trust mine, as it's 100% truthful and I have absolutely no reason to write anything else. As stated, I had used him exclusively a number of times and would have been happy to give him my business for the rest of my life (and believe me - I tried!).