Grumpy's Drains

Friendly, fast and efficient! I called about my clogged bathroom drain and 'Keith' was here within an hour and a half and solved the problem. Highly recommended. Bonus points for a cool name and logo!

We called Grumpy's based on these Yelp reviews (the only low score is a guy that obviously didn't pay attention to the receptionist) and they came right out, they were speedy, efficient and friendly and the price was unbeatable. They didn't try to sell us anything at all, didn't try to gouge on time or any of the other common tactics from the bigger companies. Recommend whole-heartedly!

I was extremely pleased with their service.  I called to schedule on a Sunday night that was heading into a holiday so I was worried.  I got an email back that night with service squeezed into the next afternoon... the holiday!  They were really well priced, it was a fixed rate. I had my clogged kitchen sink and 2 slow bathroom sinks snaked for about the same cost as others would have charged for simply showing up!

If you need to clear a blockage in your pipes, your first call should be Grumpy's Drains, I absolutely recommend them!  Super responsive and nice to boot!

Another plumber referred me to them after he replaced a utility sink.  The drain to the sink was clogged and my plumber didn't have drain clearing tools.  They quoted me a fixed price of $178 to clear the drain and came out on time a couple of days later.  

You can obviously find less expensive services but I was in a hurry to get this done so went with the plumber's recommendation so I have no complaints about paying a premium.

Grumpy's had great reviews on Angie's List and another company referred me to them as an excellent company for clogged drains, which is exactly what I had.

After waiting nearly two months, and trying every possible home-remedy on the internet, I gave in and decided we needed to call a plumber to fix the clog in our guest bathroom toilet.  As a first time homeowner I always seem to assume that calling anyone, to fix anything, is going to cost me a fortune.  I was silly to wait to so long in retrospect because after I called Grumpy's they were there two days later (a little ahead of the scheduled time) and had my toilet fixed up and ready to go all for a very cheap price (as quoted over the phone).  I was warned there could be an additional charge, but apparently my toilet didn't need more than expected.

What brought the quality of service over-the-top was that the man who fixed my clog also told me what caused the clog and how to avoid it in the future - which was so appreciated!  Apparently my expensive toilet paper is to fancy for my cheap toilet and old pipes so he recommended I either  (1) buy a new toilet or (2) use cheap toilet paper.  So far I haven't done either, but if my toilet clogs again at least I'll know why....

Awesome. Came early. Finished quickly. Fixed the problem and were super nice in the process. Perfect!

Keith came out to clear a kitchen drain. After he was done, He felt it was clear and apparently ran quite a bit of water thru the line. The next day it was clogged again. He felt the problem was old pipes and an old disposal. He said he would come back out and try again but he would charge me again. I contacted ProDrain; they came out for $88, found the clog further down the line where it had been pushed and its been running great for a week now.

They couldn't come on a Friday and so referred me to another plumbing service (Lovett's) that they trusted.  Thanks

Wow! Where to start? Chronologically I guess. Grumpy's was quick to respond to my request to clear our kitchen drains - same day response (that was impressive).  They gave me a noon to 3 pm arrival window and said they would call 15 minutes before arriving so I could leave work and let them inside.  About 1:30 I had not received a call, but decided To go home and wait. Good idea - their truck was parked in front of my house when I arrived home.

The tech was a very friendly, polite and nice guy (I was I impressed!). He accurately concluded the blockage was in the line between the sink and the main sewer line. He up sold me on jetting the line instead of snaking  ($315 instead of $180) and loosened a rubber coupler to the sewer line running horizontally across the basement ceiling - sewage ran from the pipe, down the basement wall, around the roughed in window frame, splattered on the freezer and a shelf of packaged food, pooling on the floor. Gross and smelly. The tech attempted to catch sewage in a bucket - maybe 75% successful, but still sewage running out all over the wall etc. He moved a stored coffee maker, dropping the glass carafe and breaking it. He was genuinely apologetic throughout this fiasco.

After the sewage had quit flowing, he jetted the line saying he could hear the blockage release at an elbow and the job was done. I asked if the blockage might just move downstream and get caught at another joint before the larger sewer pipe. He reassured me it would not happen (spoiler alert!) - he was wrong.

He left and I proceeded to begin to cleanup the disgusting mess in our basement. I did, however, start the dishwasher before starting with the cleanup.  About 20 minutes later the dishwasher began to pump out the first wash cycle water. Yes, the dishwasher drain line is connected the sink drain.  As it turns out, the blockage moved to a very low point in the line (just before the main sewer line) and the dishwasher water and other crud in the line shot out of the washing machine drain, soaking a wood wall and pouring out sewage across the floor on the other side of the basement.

I called Grumpy's Drain and they sent the tech back (after 5) and he cleared out the blockage and my drains wear finally working properly. He apologized, said I would not have to pay for the service and I would get a call the next day from the office to confirm this.  

I never got a call about the charges or a call to apologize. My family (wife, 2 kids and me) spent several hours cleaning up the disgusting mess, bought extra cleaning supplies $20) and finally, exhausted, went out to eat dinner ($90) at 8 pm after showering.  

What Grump's should have done after creating this problem was: Cleaned up or helped to cleanup the worst of the mess; hired a cleaner to do a thorough cleaning; and had the owner call me to apologize and make sure we were okay. Oh, and finally, paid for our dinner out (the cleaning supplies will get used). Mistakes happen, and I understand that. But to basically just cut their losses and move on without taking care of the customer was just plain crummy and wrong.  Given my experience, I suggest you might consider another option for drain clearing.

I was thrilled with the service from Grumpy's!  Our kitchen sink drain was clogged, and we were certain it was somewhere in the basement, so I called Grumpy's - they returned my message within minutes and were at our house within an hour!  Everyone was friendly, professional, and so efficient - made my day so much easier!  And they offered a first time customer discount on their website.  Greatly appreciated all they did for us ~

After a wild rain storm last night we woke up to some muddy sludge coming up from our floor drain in the laundry room. I tried calling a couple of other companies but they didn't answer the phone. Tried Grumpy's and the woman picked right up. She was so polite and patient, was very reassuring when I explained the problem. She went on to tell me the flat rate for fixing the problem and said he could be by around 2:00. Great!  

Before noon the plumber called, said he could come by now if I wanted. Of course! In no time at all he got it unplugged, ran water down there without any trouble at all. He was also friendly, didn't talk down to me and he was dressed nicely (if you know what I mean). I would recommend them to all my friends with clogged drains.

Fantastic quick service!!!!! I called about a clogged up sewer drain. They quoted me the price, were at my house within an hour, on a Sunday no less! After fixing drain let me watch camera inspection. Polite, friendly and efficient. (:

Excellent service!  Prompt, courteous and clean.  Kitchen sink was plugged and it did not take long to get it back in working order.  Very pleased and happy to recommend.

I am a realtor and refer Grumpy to all my clients. Rich with Sewer Sleuths who videos sewer lines for realtors recommended Grumpy to me and he is the absolute best in the business. Also not Grumpy, but instead a Southern Gentleman.
Connie McDowell
Hasson Company Realtors

No more waiting for hours for plumbers to fix my drain.   Grumpy's is the best.  I was told exactly what time he would arrive and what the cost would be of fixing my drain.  They have also accommodated my work schedule.

I'm feeling just a bit grumpy about my drain cleaning today.

With all the Yelp 5-Star ratings and glowing testimonials, I gave GRUMPY's DRAINS a call to clear my sewer line today.

I explained the problem carefully to the office lady, who seemed rushed to just get my name and address and send out a service technician.

Keith arrived ahead of schedule (great with me).

But, when I explained the situation to him -- the over-the-phone estimate of $115 immediately grew to $211.

Keith did find roots in the line, the cause of the problem. He showed me a clump of roots he said he cut out of the sewer line.

And, he claimed to run the TV camera scope down the line -- but although I was working in my office 10 feet away, made no offer to show me that the line was now clean.  I take him at his word; that he looked and it was clean.

Then, he pitched a Root Killer application -- injecting a foam in the sewer line for another $145.00 to keep the roots from growing back -- but for only a year. I can expect to pay at least $145 a year in the future to kill 'em back

Well, who the heck wants nasty roots growing back in their sewer line?  I bit.

He cleaned up the work area well, and I paid the invoice by check: I had to, they don't take DISCOVER, only take VISA or MASTERCARD -- no others. Removing a clump of roots just outside my home ended up costing $356.00.

Let me be clear: Keith DID check in with me on the ups and extras in advance of providing treatment. It does seem he did a good job (must let the root killer work for several hours) so I can't flush and try it out).

But get ready to pay more than the low-ball price, quoted on the phone.

Fabulous service! Grumpy's gave me a quote over the phone to jet our storm drains with a discount for our multiple drains. Keith and Conner from Grumpy's Drains were on time, courteous, professional, knowledgeable and super fast! We had a LOT of rain drains to clean outside our condos but they were done in under 2 hours. They worked together well as a team and got it all done and put back together with minimal mess. Keith was also able to tell us that our drains were in good shape, based on his observations, which is good to know. I would highly recommend them for outside drain cleaning!

Keith did a great job.  He arrived on time and fixed the drain immediately.  He gave us advice on dealing with older pipes in our 100-year-old craftsman.  I will use Grumpy's again if the need arises.

Very happy with their service.  Inclement weather forced rescheduling the original appointment but they did reschedule in a timely manner.  Plumbing issue needed attention while I was visiting from out of town.

9-11 a.m. window of time given for appointment.  They called to let us know when they would be there during that time the morning of the appointment.  Bath tub and toilet needed snaking (determined after questions posed to determine whether the main stack might be involved) and all done with clean up afterwards as well.  I thank them profusely for quick, efficient service.

Perhaps the least appropriate name in business. Grumpy arrived on a Sunday morning and was as ungrumpy as it gets. He even let me look over his shoulder and explained exactly what was wrong so I could deal with it in the future. Then he did a free camera examination of our main line. When all was said and done he charged considerably less than I had been quoted on the phone the previous day and half of what another quoted as a dispatch fee. Did I mention this all happened on a Sunday morning? One of the best service experiences I have ever had. Bravo Grumpy's!

Scheduling was super easy. The plumber called to see if he could come a couple hours early. I wasn't available and he was understanding.  He was running a little behind due to traffic and called to let me know.

Both the people who came where very friendly and polite.
They fixed my tub even though I could tell it was a challenging job.

My only complaint was they left a bit of sludge on my bathroom walls, bathroom floor, bathtub, and floor just outside the bathroom.
I would use them again, as well as recommend them, but ask first is it's customary to clean up after they are done.

THE BEST!! I have had a complete blockage in my pipes for 4 days. I am a single Dad of two young boys so this has been a terrible time for us. I had another plumbing Company out to inspect and fix the problem. They  informed me that my main sewer line had collapsed and I would have to pay $15,000 to $16,000 to fix it!! I was referred to Grumpy's Drains as being a specialist in clogged pipes and root damage to pipes. He showed up exactly when he said he would, assessed the problem and fixed it for $405.00. That's a far cry from $16,000 and my pipes were NOT collapsed. This company is excellent! Courteous, punctual, helpful and quite literally saved the day. I would recommend them to anyone! They are fantastic!!!

I found Grumpy's through Yelp and was impressed with all the good reviews. Then I went to their website and found a PRICE LIST!  It was easy to make an appointment. They were prompt. And it cost exactly what their price list said.  None of the seemingly routine with other shops of pay us x to come out and then we'll tell you how much it will cost to fix your problem.  I will definitely be calling Grumpy's the next time I need to call a plumber!

Was in a pinch to get a drain cleaned. Figured it may take days to get on a plumbers schedule. Called Grumpy's, based off of a referral from another plumber, in the late afternoon. They were at my house at 9am the next day. Drain fixed and better than ever without going over their quoted price.

I couldn't be happier. Had a clog in my tub, mainly due to my cat throwing things down the drain, and gave Grumpy's a call. I got a call back within 45 minutes APOLOGIZING for not calling me back sooner. And an appointment the next morning at 9 am. (It was already 3 pm that day.)

Both the woman on the phone, and the man who came out to do the work (husband and wife) were efficient and helpful, the work was done quickly, and he even showed me how to pull some parts off my tub and take a look myself next time so I don't have to call him.

I honestly don't know what unclogging a drain costs, but Grumpy's charges a flat rate to get it done however long it takes. Knowing the cost up front made this far more pleasant for me.

I have nothing but good things to say about Grumpy's. They said they could come the next morning, arrived right when they said they would, assessed the problem and dealt with it quickly and cleanly and gave me good advice on how to avoid future blockages. Super nice guy and a good price too.

Not very happy with the service result from Grumpy's drains.  The technician was very nice and pleasant (albeit 30 minutes late to the appt) but I gave him a pass on that.  

Being that my husband and I just bought our house we weren't super familiar with what was a drain and what wasn't so I asked him to unclog one outside drain for sure and look at 2 interior ones that looked like they drained as there was water pooling there.  He blew out the outside drain and that is draining now.  But he looked at the two interior ones and ran a cable through to see if they were connecting to the water mains and accessed that they were not in fact drains at all but just floor plugs.  They wanted to charge me for those drains as well.  I told them that was ridiculous that I would be charged for a service that was unclogging them when in fact all he did was verify they weren't drains.  When the office manager called to collect payment I contended that fact and she contended that they did provide a service as I now know more about those drains than I did before.  We ended up splitting the difference of the quoted price to unclog the drain but I still ended up feeling ripped off.  

Bottom line - unless you KNOW it's a drain and you KNOW it needs to be unclogged, then don't have them even look at anything else because they are charging a premium for knowledge I could've gotten for free from someone else.  Lesson learned.

The best companies not only fix the issue at hand but also educate the customer. Grumpy's is one of these companies.

Keith came out to clear out our line which drains laundry and the kitchen sink. He cleared it in short order. He then described the causes of the buildup and what we could do to prevent it in the future. I felt confident in his expertise and was very happy with his professionalism and efficiency.

Great guy too!

Excellent service. Have used them twice in the past 5 years. Nice honest guy and good work.

I used Grumpy's for a clogged drain. They came out earlier than the appointment time. Worked for me. Did the work. Unfortunately, i had a broken pipe. Keith gave me some ideas and off he went. He discounted the work from the original quote since the pipe was broken. Great to work with.

The overall experience was exceptional from start to finish. Two guys came out, took their time on cleaning the drains, cleaned after them and most of all they got the job done at the price quoted. We were also made aware of some issues with our drains that we will have to address in the near future.
A very happy and satisfied customer. I will use them again and refer them to family and friends.

I was really pleased with their service.  I called to schedule and appointment early in the morning, and they were able to come out that same day - in fact they came 2 hours after I had made the call.  The technician really knew what he was doing and fixed the blockage quickly and ran my water for awhile to make sure it was all clear (which I totally appreciated).  They were really well priced, it was a fixed rate.  I had called other plumbers in the area, and either they didn't have time in their schedules until next week, or they had to come out to assess the situation before doing anything, but the ending costs would have been close to $300, which I was not about to pay.  

I absolutely recommend Grumpy's Drains if you just need to clear a blockage in your pipes / drains.  Respectful, nice and very responsive!

Found a great drain specialist,sink was clogged for two days, stubborn me tried Draino-not good for old pipes. Called Grumpy's drain on sunday, very fast & excellent service. If you have drain clog issues call them. Support local small business, they go the extra mile!!!

We were in, of course, an emergency situation.  They were helpful, friendly, and appreciative of our financial woes.  We got the problem fixed on the first visit, with suggestions for future work to prevent recurrence.  They said they would come within the hour, and it was less than that.  Very helpful, reasonable rates, and I will definitely use them again.  I've already recommended them to a family member who owns rentals.

Grumpy's was able to come to my house within a day to remove a toy phone from the drain that my child had flushed.  Conner showed up and was really friendly and quick with the removal.  They provided me a quite before arriving and stuck with that quote, unlike some places who told me that couldn't give me a quote without being on-site first.

I would highly recommend Grumpy's, and hopefully I don't have to use them again for anything, but if I do, I will know to call them ASAP and that the work will be done well.