Black Cat Plumbing

Black Cat Plumbing is amazing !!!

As a previous employee for a very long time; I can support the fact that Mike P (owner) ; Chrissy and Felipe support there customers and crew to the max !

Black Cat Plumbing taught me every plumbing skill I know today! I am very very grateful!

At Black Cat Plumbing I learned the plumbing trade; guidance through Mike Felipe and Chrissy.  They stressed very high level customer service, very high quality craftsmanship and always make sure the customer is well taken care of. Mike P  ( owner ) afforded me a life skill; forever grateful!

( Black Cat Plumbing )
High quality craftsmanship; affordable; easy to talk with ; communication, excellent booking and services!

Had one of their drivers try to run me off the road this morning. He was racing me on foster rd getting onto 205. He almost ran me into a tractor trailer. I would never use a company that employs reckless drivers

Had a great experience with them fixing a semi-urgent plumbing issue when the cable installer drilled through a drain pipe.

Black Cat was able to squeeze me in for a next day repair, the repair man, Darrin, arrived on time, and hustled to get the job done as quickly as possible to minimize the labor costs.  

Overall we were very happy with the whole experience and would recommend them to others.

They came out today to help us solve a leak... Brent said they'd sealed it improperly the first time, so the fixed it and did not charge us. On the jobs they've done for us in the past, they worked fast and well, and they charge fairly. All their people and nice, and knowledgeable. Five stars!

My contractor had hired these guys as subs on a project at my house but when I wanted another job done I was referred to another group. That group told me they won't do small jobs. I tried again only to be told no work on Fridays. I am an essential worker & days off are nearly impossible to get & I happen to have off a Friday in September & another in December. 4 weeks notice would have been plenty for the job but this variable makes working with them impossible. If you have a large scale job & work from home they might be a resource but for everyone else, forget about it.

I am a guy that places very high value on customer service. It's paramount in my view. So much so that I will go out of my way to give my business to those who provide the level of service that was once - long ago -  common and taken for granted but is sadly a rare quality today.

Black Cat Plumbing delivers in spades.

Referred by Repipe Specialists, Black Cat had me covered start to finish. The whole-home repipe job took two days and the three-man crew - Cody, Tom, & Marvin - were always prompt, proficient, considerate, efficient, honest, and focused. Moreover, they picked up after themselves and never left a mess.

I would be remiss to not comment on the fact that due to no fault of their own, the city inspector failed the job first time out due to a leak in an outbound line (they only replace inbound water lines on a repipe), and a shower remodel that was in progress, as it did not have the trim kit (handles, mixer, nozzle) installed and so the inspector couldn't verify the hot & cold lines were correctly connected (they were).

After the city inspector called them, Mike Perrotti (owner of Black Cat) called to let me know he would send Tom out the next morning to fix the leak and install the trim kit at no additional cost.

Keep in mind that these were issues that Black Cat Plumbing were in no way responsible for.

Tom arrived at the appointed time and had the work done in record time. The job then passed with flying colors. In fact, the inspector commented on what good work they do.

That's service at it's finest.

I found their work ethic to be exemplary, as was the work they did.

Based on this experience, they are now my default plumbers moving forward. I HIGHLY recommend Black Cat Plumbing.

Trust me, you won't be sorry.

I know I'm not.

Black Cat was fantastic from start to finish. I cannot recommend them more highly. It took us nine years to save the money so we could repipe our house and it felt like such a big deal....with 96 year old pipes and chronic issues it was more than time. Joey headed up our job and was a dream to work with: considerate, fast and extremely professional. Do yourself a favor and book the best plumbers in town: Black Cat.

We had a great experience with BlackCat Plumbing. They came out promptly and gave us an excellent quote. In addition to being a competitive price, they made suggestions for our home that made our full repipe a better experience, including relocating a new hot water heater that better fit the layout of our home. The actual work was scheduled quickly and completed ahead of schedule. We would absolutely recommend them to anyone looking for a repipe.

WOW! Can't say enough about this company! They were extremely professional, walked us through what they were doing, and were fast and efficient. I'd give 10 stars if I could. Won't use anyone else from here on out for our specific plumbing needs.

This company is top drawer! We have dealt with a lot of service providers, and they surpass all of them in every category, from timeliness to service to quality of workmanship. They could have charged us tens of thousands to repair our main water line, but, instead, they were honest and told us that our irrigation system had a leak. Very honest, loads of integrity.

I called this am about a leaky sink. They called back right away, which is unusual. They couldn't help me as they are fully booked but they gave me two other references which eventual lead to me getting a service call scheduled.
Super helpful, super friendly.

Black Cat Plumbing was great! My 13 year old water heater started having issues. Mike from Black Cat responded quickly to my e-mail and sent out people to replace my water heater within 24 hours. Once it was replaced, it had issues with the pilot light later that evening, and he sent people out at 8pm to look at it and fix everything. Everyone was also wearing masks and very knowledgeable and friendly.

I couldn't be more happy with black cat plumbing.  I had a 3 foot drain pipe in my basement that had rusted out and was leaking. I started calling around and the first place quoted me at $700!

I then called black cat and they were very straight forward with me. The understood exactly the issue and easily scheduled a time for someone to come out.

The plumber showed up right on time, was very friendly, and had the entire job done in an hour.  And the best part is it only set me back $170 for parts and labor.  

I will definitely be calling them again with any plumbing needs!

Highly recommend!  I live in the neighborhood and stopped in to ask if they'd give me a quote to fix a leaky pipe under my bathtub. I showed them a couple photos of the pipe setup. The manager (Mike) said their morning project was delayed and could do the work right then. They completed the job in an hour!  Everyone was super friendly and the crew onsite (Matt B and Courtney) did a fantastic job. Thanks again!

These guys are awesome! The owner Mike is so nice and sent his best crew to totally replumb our 100 year old house. They did a fantastic job, we're respectful and clean inside the house, cleaning up everyday when they left, and explaining everything as they went. Matt, the crew lead, was very professional and really knowledgeable. Highly recommend!!!!

Just called them asking for advice about an old odd size toilet in a hundred year old house that I've been trying to replace but I keep buying ones that don't fit even thought the measurements seem right on paper. Mike spent a good 20 minutes patiently trying to help me solve the problem myself. He went into detail about what I should look for, how I should measure, and even sent me some links to toilets. That is customer service, and I might not even need to have them come out now! If I do I know anyone with that kind of integrity will do the job right.

My contractor has me use Black Cat for a reason. Quality work. Thanks, guys!

After bouncing through a handful of plumbers we finally found the right guys.
Black Cat is the one you want to call.

I'd have to say, they are the best. My wife and I, recently, had our plumbing updated to PEX. Before this update, if you flushed the toilet, and someone was washing their hands in the kitchen, the person washing their hands was subjected to nearly a steady dripping of water, until the bowl filled. Our house was built in 1925 and obviously needed the plumbing done.

Black Cat was able to convert us over in one day. We do have exposed pipes in the basement, as our basement isn't finished, but given their speed, and quality, I am amazed.

It's not simply the above that prompted me to go on Yelp and write a review. It's the guarantee of good service afterwards, which is icing on the cake, if you ask me.

We were having some issues after getting the new plumbing, we were having some troubles with our hose bib. This was not due to anything that Black Cat did, but due to hose bib manufacturer. Essentially, after turning off the hose, a stream of water shot out of where the hose connected to the bib. I called Black Cat and they sent someone out THAT DAY, despite a fully-booked schedule to replace the part. They were very candid about others reporting the same issue, and that they are seeking a different manufacturer for the part. Now that's what I call listening to what your customers have to say.

I am truly impressed with the service, and I wouldn't bat an eyelash at calling these guys for any other plumbing projects we have in the future. Also, they gave us a cash discount; albeit, it did feel odd paying someone thousands of dollars in 20s (the ATM only gave us 20s for some reason).

Thanks, Black Cat, and I hope you continue in your well-deserved growth.

No doubt I make a great choice when I hired Black Cat Plumbing to replace all my old pipes.  They were prompt, courteous, and most of all did a very good job.  The work was extensive and they knocked it out in 2 days.  I felt the price was very fair and I plan on always using them in the future with any plumbing needs.
I definitely recommend this company.

Thank you, Black Cat, for being so damn awesome.
I had a lengthy list of plumbing fixes that were pretty major  (and required by the City), including the installation of a backwater valve that required cutting a whole in the cement floor of my basement apartment, repiping and venting several fixtures, and rerouting the main stack. The necessity of this repair was scary--both in terms of the level of destruction and the cost. But the team from Black Cat made the process painless. Mike, the head dude, did the estimate. He devised a creative way to meet the code requirements that would destroy less of my house. He was also hilarious, smart, and had great insights about dealing with the city permit office. Chrissy in the office was responsive and kind. She was so personable and funny, that by the end of the week (we talked several times), I literally wanted to buy her a beer and hang out with her. The guys that did the work--Josh, Filipe, and Marvin--were freaking awesome: Hard-working, knowledgeable, and respectful. The job was complicated for several reasons, but they clearly had the know-how and the tenacity to work around any issues. They were courteous to me as the homeowner, respected my house, told me everything that was going to happen, asked questions about my preferences, and got the whole crazy mess done and wrapped up in a day. I was so relieved and grateful that I wanted to hug all of them before they left. The inspector came a few days later and approved all of the work.
I was totally dreading having this work done. The thought of drilling through the foundation of my house had me really stressed. But the team from Black Cat totally had it handled.

The only Plumber I bother to call. I've used Black Cat Plumbing twice now. Both times they have been courteous and helpful on the phone. They have showed up when they promised, been upfront about pricing and fast and efficient with the work.

I would recommend them to anyone!

We had Black Cat out for what turned out to be a full repipe. Mike, Chrissy, Cody, and Jonathan were all easy to communicate with. Scheduling was painless. They did tidy and thorough work and were super friendly, professional, and informative throughout the process. We would definitely hire them for future projects and will be recommending them to friends and family.

Black Cat Plumbing provided us with excellent service and then some. They repiped our entire house, and it was far less messy and disruptive than I had imagined. We were very impressed. They also did some other work for us, including fixing a problem from a botched remodel at no charge. They have always been prompt, professional, and affordable. I would highly recommend this company.

Black Cat Plumbing is just awesome.  Over this last year they have done an amazing job of roughing in and finishing the plumbing for a basement apartment.  Their advice in planning the plumbing turned out to be perfect..saved me money at every step.  While we had many obstacles on other portions of this project, none of them were plumbing related.  Professional service, professional plumbers in every sense, and they show up on time, every time.  Highly, highly recommend Black Cat Plumbing.

From the first meeting with Mike, the owner...to the morning when Cody, Tom and Marvin got here on time...to the time the work was done...everything was excellent. The crew worked very efficiently together, and problems were solved as they arose. (Yes, you will have a surprise or two when you work with very old plumbing. These guys can handle it.) We are very happy with the final result. The team got the work done in one long day, and left our house cleaner than it was when they got there. Cody does quality control all through, and takes you on a final tour of everything so you can see exactly what's been done. If something isn't quite right, not quite to their standards, they do it over (an undersink fitting in this case). The communication all through, from everyone, was clear and complete. A big plus: These are nice people, and the price is very fair. Thanks, Black Cat!

We are currently in a kitchen remodel and after installing the sink we realized the drain pipe in the wall was higher than the sink...ugh.   I called them today after a friend's recommendation.  Matt was there in a 1/2 an hour and had what I thought was a great solution to the problem without tearing out the wall.  I felt the price was fair and the work was great.  Black Cat is my new plumber and will be my recommended plumber as well!

They didn't actually do work for me because they were busy with work, but still took the time to call me back and make a recommendation to another shop. I appreciate the professionalism and willingness to help a person out, even when it doesn't result in income. Good folks!

We bought a water heater from Black Cat plumbing over a year ago and right before Christmas this year it appeared to have started leaking.  When we called Black Cat they worked to figure out a solution to replace the unit but also suggested that the recent torrential rains might have caused some leaking in the basement.  We have never had any water in the basement but it was a possibility.  They sent out an employee who determined that there was a small leak in the basement wall and that the heater was fine. He suggested a product to fix the leak.  We appreciated the prompt service call and the willingness to stand behind their products even though, ultimately, it had nothing to do with their water heater.  Thanks, Black Cat!

Black Cat rescued us when our pipe burst yesterday.  Unlike other plumbers, who offered no advice and long waits, Black Cat talked me off the ledge.  When Matt arrived, he was quick, friendly, and knowledgeable, explaining exactly what happened and what he would do.  The price was totally reasonable as well.  Also, he documented for us what had happened so we could include it in the insurance claim.  I'll be calling them again for sure.

Black Cat just finished fully replumbing the condo building where I live. Responsible, polite, respectful. Most importantly, they understood that they were working in people's homes, and were careful of pets, accommodated late starts or sick days gracefully, and were always helpful when I came to them with a questions. So far, all the new plumbing appears to be working well. Definitely recommend them for larger jobs.

Black Cat Plumbing came to our rescue when our hot water heater died. They attempted to squeeze us in same day but we weren't going to be home. They arrived today when they said they would, patiently answered our questions, installed, tested and went above and beyond the call of duty for an end of the day job. We will call them again and recommend you do too. Thanks Mike and Matt for saving the day.