Megan C.
11/03/2017 12:00:00 SA
Worst experience ever. This company sent an unsupervised apprentice who had only been licensed as a apprentice for 2 months to complete a 5 figure replumb of 3 bathrooms and a kitchen. They only had their licensed plumber come for the inspection, which is illegal. After the apprentice failed inspection twice, they sent over a fully licensed plumber to complete the rough-in. Completely unethical. They are making a lot of money by charging high rates to the customer but sending in lower paid apprentices.
Then after all that, when it was finally time for them to come back and do the finishes, they said they didn't have time to compete the rest of the job and do the finishes. They also said they will only honor their warranty on the water line upgrade and not the replumb. I'm needing to find a new plumber now to do a job takeover and transfer over the permit. It's sad that people don't stand behind their work.
To boot, they left the place a mess with pieces of plumbing and empty chew cans everywhere. So much for leaving it clean and treating it like their own as they advertise.
Bottom line, go anywhere else but here!