This company is a complete joke. I believe Rex is the owner. Was sent out by American Home Shield for a water heater leak. He said it was our PR valve. Was coming back to fix it in two days and this incompetent individual didn't see the main water shut-off valve located on the floor next to the water heater. I wasn't there to point it out to him but as a plumber, why wouldn't he know this? Tried to shut the water off in the crawl space and was too big to fit down there. Since he couldn't fit, he made it seem as if it was a different problem other than the valve, typical incompetence when you don't know what you're doing!!! Then he was nonresponsive to the home warranty company for weeks. Only to contact them after I gave a bad google review to come into my home. YOU WILL NOT STEP FOOT BACK INTO MY HOME! What is your motive for responding now? Business needs to be shut down!!!
