Hofmeyer Max Plumbg Co

We had a major break in our sewer line in the warehouse.  Originally we called Roto Rooter and they discovered it with a camera.  They gave us a quote for 12,254.00 to bust up the floor and dig down four feet to repair the break.  I talked to Max Hofmeyer and although he didn't give me a hard quote, he said they are usually half the price of R. Rooter.  I had heard good things about their company so I gave them the job.  While it took a few days longer than he estimated, the cost of the repair was less than a third of R. Rooter.  I would recommend them to anybody, and I would say they are honest as the day is long because I showed them the R.Rooter quote before they started the job.

I had work done by Hofmeyer .  Excellent job.  Very friendly and always on time..   Definitely would use this company
Thanks,Max and crew
Just another note had problem fixed and month later same problem.  They came out fixed and no charge.   Very polite people

We have been using HOFMEYER plumbing for about 20 years. We have a house that is nearly 100 years old. We've tried a few different plumbers, but HOFMEYER has been the best. From small repairs to large, they've been awesome. Fair in their pricing, and great with their work and response time. They are attentive to the needs of an old house, without taking advantage of you. They are our go to plumber. As long as they are in business, they will be our plumbers.

Excellent residential AND even better commercial plumbing service company. We have worked with Hoffmeyer at our commercial office building for decades and they are the best. Today for example, we had a small leak in a pipe and they rearranged their schedule to be out within 90 minutes. Incredibly knowledgeable experts and highly professional. An amazing company that we will continue to use for years to come.

Found Hofmeyer through BBB.  Sent two requests for quotes a week apart.  Heard nothing.
Finally called them directly and was told they were very busy and running behind and weren't taking any new customers.  Bummer.  Was looking forward to using them because they were referred by a friend.  Looking for someone different.

Outstanding service.  The plumber arrived on time . . . was fast, friendly and efficient, and I have a hundred year old house with some of the original fittings - very cool, but parts are no longer available.  So he took the time to make sure he could fix the problems, and actually retooled some parts so they would work.  And the price was less than I expected by half!

This company should be reported to the Better Business Bureau.
They did work on my mother in laws condo last year. She had a pipe burst that was repaired by them. It burst again, they recharged her to repair it again. A year later they call her and tell her they have additional work to do that will cost her another 300.00 and also tell her she owes an additional 200.00 from last year!
When she began to cry when discussing this they got irritated with her and told her they would never do business with her again.
You prey on the elderly and we will be reporting you.

Great service, quick and very professional, people might complain they're busy - that's because they are good. I've had a lot of plumbers work in my apt, but Jake was by far the most courteous and professional I've ever had. Even took time to install an extra faucet after fixing my drain. Super efficient A+

We stopped up our son and daughter in law's kitchen sink while babysitting. We tried the usual fixes but no go. Called Hofmeyer at 7:45 am and phone answered on 2nd ring. Promised us afternoon service and by 2 pm they were here and gone. Nice guys and super clean about not making mess.  Very fair pricing, too.

I've had two jobs done by Hofmeyer now, first replacing a faucet and second replacing our water heater. They're very friendly and professional. Their prices are a little higher than some others, but they do quality work and get the job done fast. When we needed a new water heater, Max took the time to explain the different available models, which ones they recommend, and why. When I asked for a specific, upgraded model they didn't have in stock, they were able to get it from their distributor and install the next day. They showed up right on time, got to work, and cleaned up the area when they were done. When it turned out we needed an electrical upgrade for the water heater, they were able to contact an electrician and get him out right away to finish the job at a very fair price. I am extremely happy with the quality of work. Hofmeyer's service is well worth the price paid.

Had a great experience with Max Hofmeyer & Sons Plumbing. We had two unrelated problems in two weeks totaling $2K. In both instances, they responded quickly and did the work as quickly as the initial visit.

They replaced our water heater in less than 2 hours!

They were clean and courteous and very good to work with in general. I will use them again and recommend them.

This ended up being a VERY disappointing service!
The second technician came and fixed the toilet leak issue. He explained that the FIRST technician (a young guy) probably didn't properly prepare the floor seal for the toilet. He said I've got it fixed now... and also said he noticed our fill valve needed replaced...

About 2 weeks ago, I came into the bathroom in the morning to find ANOTHER puddle in front of the toilet! I called Hofmeyer Max (this is the THIRD TIME!) So, after ANOTHER 2 day wait, a more seasoned plumber came in with a helper. He explained how the previous 2 plumbers had missed the problem and that it appears that it wasn't the floor seal, but rather the bolts in the toilet tank were bad and water was seeping down around the bowl and ending up on the floor.
So, after the initial one-week wait for the first service call, then having to shut down my toilet to wait for the SECOND service call, and then having to call AGAIN 3 weeks later for a THIRD service call... we receive a SECOND BILL in the mail!
Note:we had PAID the first bill (over $200 for snaking the bathtub and FIXING the toilet) -- so we get ANOTHER BILL for $38 for fixing the toilet!
My wife called and talked to (Max?) He argued that we had to pay because they came out AGAIN, and the fix was different than the first 2 times they came!
My wife insisted that we had adjusted OUR schedules 3 times to accommodate Hofmeyer coming to do then REDO service work that was improperly done the first 2 times!
He said, I'm not going to be able to convince you that you owe us this money, so I'll go ahead and right it off. But don't EVER call us again for service!
OH! DON'T WORRY ABOUT THAT call ever coming!
We've also let our friends who referred Max Hofmeyer to us about what has happened.
They told us that their whole family USED TO use Hofmeyer!

We had a tenant report a stopped drain in the kitchen.  This tenant is pretty handy and has been able to fix just about everything that goes wrong at the house, but this clog was beyond his reach and he was concerned that the pipes in the wall might be damaged. This plumber came highly recommended by both Angie's List and friends on Facebook separately.  I left a message and someone got back to me the next day.  They were out and fixed the problem that day and the bill was much better than expected.  Great service at a great price. No wonder they have loyal customers.

Had a wonderful experience with Hofmeyer!  We had a leak in the water pipe from the house to the street.  We have watched countless neighbors have their yards dug up for similar issues, and were really worried about damage to our yard.  Hofmeyer quoted us at half the price for total replacement of the pipe and used a special drill to put the pipe in through the house without digging up the yard.  They took the time to dig up the grass and contain the dirt in the small patch they dug to connect the pipe.  They refilled the hole, put the grass back down, and even cleaned the sidewalk.  You can't even really tell they were ever here.  They showed up on time and worked like crazy until it was done.  So impressed with their professionalism.  Highly highly recommend this company!!!!

Long story short, in January 2018, damange had been done to a water supply pipe to the laundry room during an appliance repair. The details of the damage are not relevant. This happened on a Friday. Hofmeyer was booked and could not get here to fix the damaged pipe until Monday.  However, while it was thought that we were left with water service, due to another unknown pipe defect, we did not.  We called Hofmeyer and they did what they needed to do to get a plumber here first thing on Saturday. The plumber was extremely pleasant, and efficient. (They are ALWAYS extremely pleasant and efficient.) I have had reports that they are expensive. However, we've now used them twice and I find their prices to be reasonable.

Called Monday after we closed on our new house, talked to Max.  Told him we needed a gas line run for the dryer we were putting in, and quotes for a few other things.

He said he have someone over the next morning.  Chris showed up around 10, gave us a price for the work that was about what I expected.  We gave him the go-ahead, he did the work over a couple of hours.

I haven't seen the quotes for the other work, but I'm happy with the response, the work and the price so far.