Butts Plumbing

After a terrible experience with another plumbing company , I called Butts plumbing. They fixed the problem quickly and at a much lower cost than the other company. The guy who came out was Colin and he was just a good guy all around, He was friendly and thorough and went out his way to do a good job.   Butts will be my go to guys for any future plumbing needs.

Mark A.

Laurie in the front office got us in to the schedule quickly, due to the nature of our problem.  Chris came out and got our problem solved.   He was professional, efficient and COVID compliant.    Highly recommend this company!  We've used them for years!

Tom was very nice, identified the source of our leak quickly, and fixed it within maybe 20 mins. Very efficient and bonus points for being a pug lover. Thanks, Tom!

I called Butts Plumbing on a Saturday morning after one of my two water heaters went bad.  I was going out of town so I needed this addressed immediately.  The tank was bulging out, the expansion tank was defective, and the shut off valves were not working.  I made the mistake of calling three other plumbing companies before Butts, which I will never do again.  Two of the companies on call techs never called me back, and the other one couldn't make it out.  Butts answered their phone, was responsive, came out within a couple hours, troubleshooted the problem, and fixed everything fast.  Butts installed a new hot water tank, valves, and a new expansion tank.  The technician was professional, knowledgeable, and provided outstanding customer service.  He did not try to upsell me on anything, and the price was extremely reasonable for what was emergency service.   I would highly recommend and I will not call another plumbing company other than Butts for service / repairs.  Thanks.

I will definitely be calling Butts anytime I need a plumber in the future!

Everyone I've encountered in the company, from my very first phone call to the plumber who came to my home have been friendly, and accommodating, and extremely competent.

definitely the place to go for fast, efficient, and affordable plumbing.

3rd plumber Around Avon lake ive used. First to not disappoint. Called ahead like they said they would. Showed up on time. Quality looking work. Would recommend

Had Butts plumbing out to replace kitchen faucet and fix a problem with the bath tub. The plumber Tom was friendly and did a great job. New what had to be done and was super efficient. Great job. Would highly recommend.

I called because I needed a plumber to finish the rough in for a downstairs bathroom. I was quoted a price for the rough in plus concrete work. The rough in was completed but they never came back to do the concrete work. They maybe good at plumbing but hopefully you will not need concrete work down because it seems they will just leave you hanging wondering if they will complete the work. I will not ask them to do any further work of which I have plenty.

Collin came to check out a leak under our sink today.  He was courteous, friendly and very knowledgeable.  The leak was fixed in no time at all!!

Thank you so  much for your quick response and for sending Collin

Jeff & Chris C

Called this place up in May for a backflow valve check. Lady stated it was too cold out to send someone so she put me in the list. The following week it was in the mid 80's and no call back to get this done. Obviously they don't need the business so I found another plumbing company that will manage my plumbing need from here on out. Too bad about this place. Would have liked to give them a try but first impressions are all you have in a business unfortunately.

I've had Butts Plumbing To change out toilet's change Fossetts and to change out faucets on the outside of my house their prices were reasonable and they were very easy to work with I definitely will call them again if needed

Great service by Collin.  he was very nice and honest.  he took his shoes off and laid down a towel to keep the mess at a minimum.  He cleaned up after himself and was very informative and provided options.  He also reviews the other services and costs they offer.  I felt they were very accommodating and what they charged me was very fair for what they did.  I called the afternoon before and they were there within 24 hours.  I will definitely use them again!