Maria M.
12/09/2020 12:00:00 SA
Jeff was amazing. Our main backed up to the point it was flooding my basement. After using a 90 ft snake with no results, Jeff was referred to us. Upon our first call he let us know that it sounded like it was in the main and to call the city and give him a call the following day to see if he was closer our way as we are located in Painesville. The city came out and we had no luck. So we called Jeff the following day and he was right out. He took the time to not only put the camera through to identify the issue but jet cleaned the line all the way to the main then also recorded the issue being our main containing a lot of sludge. He could have left then but he made sure we knew what the root cause was before leaving. He took his time was thorough, knowledgeable and professional. We will definitely use him again in the future as well as refer him to others.