American Plumbing

Can't say enough great things about this company. Employees super friendly and efficient. We initially had Roto Rooter come in. Charged us $4700 to excavate and provided us no relief. Quoted us at $18,000!!!! To fix the problem and said that our family of 6 needed to vacate house for 3 days!! American Plumbing came in and quoted us $3000. And we don't need to leave our home!! So thankful!!

Can't say enough about American Plumbing. Don is probably the greatest plumber to ever live. I've used American Plumbing several times over the years for repairs as well as home upgrades with plumbing needs. Don's ability to accurately evaluate a problem and find the right solution is second to none. I would highly recommend American Plumbing for anyone who wants to get it done right.

I have had this company out to my home on four occasions for various problems. The plumbers are always courteous and get the job done timely. They are also reasonably priced.

American Plumbing provides excellent service. As others have stated, they answer phone calls in person, book appts quickly, and arrive on time. They are professionals with experience who charge reasonably and correct issues efficiently. It is so reassuring to have a company whom you can trust for reliable, friendly service. They're the BEST! We wouldn't call anyone else!!

We have called them many times and have always been pleased with the professional timely service. Highly recommend!

*** Typical NO SHOW ***

Requested a Saturday APPT on Feb 24, 2020 for Feb 29, 2020. Confirmed in email they would arrive between 8:30 and 9:30 am. Waited and waited and waited. Called office at 9:30 am and said, I had an APPT and nobody showed up. Lady on phone said, let me call and see what is going on. Called back in 5 mins and said, oh there was a gas emergency and he lost track of time, I said, well what is his ETA? Her reply was oh, he is going to have to reschedule. Thank you, American Plumbing, for not calling and saying that there was an emergency, we have to reschedule your APPT. The plumber knowing that he had another appointment, wouldn't you think he would be thinking, oh I better call my next APPT and keep them posted. No, they would rather make their customers wait and simply not show up. Morning wasted! If I would have never called them, they would have never called me. If I can't trust them to arrive on time for and estimate or have the courtesy to call and say they are not coming, I don't trust them to come in my house to do plumbing. Typical irresponsible I don't care company.

I do NOT recommend. Customer service is TERRIBLE. Their plumber came out to fix a small part on my kitchen sink and said you will need a garbage disposal soon. When I asked for him to replace the disposal at this time, plumber refused to do so. My disposal broke 3 weeks later. When the situation was explained to the gal who answered the phone at American Plumbing, she offered no care, no discount. I was going to be charged another housecall-and they were trying to sell their highest priced disposal. Awful.

I purchased a house in Westlake where American Plumbing did the waterproofing prior to our purchase. I have called them 4 times to ask questions about the sump pump they installed and I have never gotten a call back. Each time they take a message and say someone will get back to me and never does. Thought it would be good to have someone familiar with the install, but a better option is someone that will actually respond.

I have used American Plumbing for years. Don and Corey are fantastic. They are very friendly and knowledgeable. I give this place my very highest recommendation. They just came out and put a hot water tank in for me. I love this company. Give them a call !!

They came out promptly, serviced us quickly and neatly and were priced competitively. I had a very good experience!!

Don and his team are great people to work with and they really know their stuff. I've called on them for several projects and they never disappoint. Highly recommend.

American Plumbing has caused leaks in our ceiling and put toilets,dishwasher and showers in wrong. They also take forever to come to your house and never come on time. I would strongly recommend not using them as your plumber if you want the job done right.