Annie L.
04/09/2016 12:00:00 SA
I hope this review makes it to the recommended page instead of the not recommended page. It makes Yelp look dishonest when they hide good reviews as not recommended. The not recommended reviews there look similar to the recommended page, positive. I also hope Yelp puts this on the recommended list, so people can see more up to date reviews that are hidden. BTW....I still love you and need you and recommend you Yelp, just would like to see more fair business practices by you. For my review......
I'm afraid if I tell everyone how great Miller Plumbing is, he will get too busy and I will have to wait a long time to get him back. Mike Miller has so far, in our opinion, been professional, prompt when scheduled, there for you in an emergency, and his prices are competitive. In addition, this guy knows about electric and plumbing, so if you need to install or remove something involving water and electric (like my dishwasher), he knows how to shut off the water, disable the electric switch in the breaker box that goes to the appliance, AND he knows wiring as a result of so many years having to do both. Many of the Home Depot /Lowes delivery guys don't know how to do installations, so they try their best, and often people end up with leaks and problems. it is also a 3 hr job to take out and then install a new dishwasher. Home Depot quoted me $70 for installation, which sounded low. it was. Mike says the whole job for him would be $285 including new valve, for three hours work, which is competitive. Home Depot and Lowes tell you $70 for the install, then they arrive, and tell you that you don't have the right part needed to do the install, and that a plumber will have to come and cut a few pipes, and add a new cut off valve. This is so the hard/dangerous job is done for them. also, the delivery/install guys arrived at 8 a.m. And as they were leaving at 8:15, I heard one guy on the phone with the scheduler, complaining that he had twelve more deliveries, with a few of them being installs. So, it appears they do the you don't have the right setup and parts thing to lessen their schedule. Several people have reported this problem recently in our area. Apparently this is to buy them time, especially since three hours will eat up their time. So you end up paying a plumber, and then supposedly they come back another day to finish the $70 job. I have heard that often, they never even come back, and service doesn't return calls for help to finish job. We shall see....they are supposed to call tomorrow afternoon with the time to come back to install the next day after Mike has been here. I am probably stupid letting them come back to save $100, but this month, I have to do it. All the hassle with Home Depot and Lowes is not worth it. Better to call Mike to do the whole job well and at a competitive price for a plumber who knows electric. He is also nice, courteous, and a perfectionist and we have used him successfully 4 times for very different problems. Even my parents are thrilled with Miller Plumbing. Great...now I've said too much....never could keep a good thing to myself.
UPDATE: 1 Month Later....changed my mind about letting Home Depot do the job. Decided Mike was the guy, he came, did the whole thing in 3 hrs with his assistant, cleaned up totally and took away old dishwasher all for the price quoted. I just didn't want to deal with plumbing problems down the line because I wanted to save a hundred bucks. All is running well now, thanks to Mike!