Advanced Sewer & Drain Cleaning

Great company. I have used them a few times. Basically all sewer cleaners are alike in terms of what they charge but this company goes the extra mile. They cleaned the drain and if they come back next year it will be 1/2 price since it won't be so clogged. Not flashy and they don't advertise a lot but a solid honest choice.

Poor costumer service, no follow through and no communication! Frustrating scheduling. Only saving grace is good plumbers...when they show up!

I had a leak in my tenant's apartment so I called Advanced because they had previously done good work, cheap for me.

Scheduling was easy enough.  Someone would be by in a couple of days.  Not ideal, but again: good work, cheap.  

Should I tear down the ceiling so they can get a better look?
No need, they should be able to determine the issue.

I was quoted a time and was happy about it since I had other business later in the day, but after calling earlier to confirm the appointment, they were running behind.  I can understand that.  No problem except my tenant would have to be the intermediary.  I trust her, so it didn't seem like a big deal.  Don't worry, someone will call you tomorrow to determine the issue and give you a quote.

I asked my tenant what the service guy did while he was there.  Nothing.  He looked at the hole and then left.  If he was here 2 minutes it would have been a stretch.

Next day comes and goes.  I call two days after the service and it must have been a chore for the guy on the other end of the line to pick up the phone and deal with a customer that day.  

Yeah, there's a leak.
Yes, I know.  What's the problem.
We'll have to send someone out to fix it.  We don't know why because the ceiling was closed up.
Yeah, that's why I offered to open it up.  When can they come by?
It won't be until at least after Labor Day.  The 8th looks like the first available date.
Yeah, let me check with my tenant...

Anyhow, the ceiling collapsed due to the moisture that evening.  I called a competitor and they were apologetic that they couldn't get someone there that night.  I got a call from the competitor the next morning at 730a and it was fixed by 1030a.

Yeah, I'm done with Advanced.  I can't give them one star because they at least picked up the phone.  I'm going to go write a review about stellar customer service and work done for the competitor now.

Response time is very quick and service is amazing.  Technician was very knowledgeable and friendly. Highly recommend if you have any plumbing needs.

Excellent price, along with experienced quality work.  I had a main sewer line clogged this past April.... called a competitor.  They charged more than double Advanced and did not fix my issue.  

Few months later in August, my utility sinks were backing up again.  Found out that the previous company never cut through roots growing through sewer line between house and sewer.  Advanced was able to help me out at more than half the cost.

I'd been struggling to clear my drain using plungers and well known chemical drain cleaners but to no avail... but Advanced Sewer came in and in under an hour the guy cleared my pipes, professional & friendly.

After moving to our new house we learned that the previous owners left us with a sink drain that was 99% clogged and we pushed it over the edge and completely clogged it up.  Having family coming tomorrow it was not an option to not have a dishwasher and a sink functioning.  The more visible plumbers (i.e Hertel Plumbing) would not be able to fit us in today.  Luckily we found Advanced Sewers.  The lady answering the phone was polite and assured us that we could get our sink fixed same day and would give us a call when they were coming.

I was out running errands when they we available and I rushed home to find the plumber waiting in his truck, kinda surprised he didn't bail. He checked out the sink and quickly diagnosed the problem and went to work.  After getting access to the horizontal run of the drain he found it was packed full of food (damn garbage disposal). He snaked it completely clean and had it wrapped up in no time.  He was polite and looked like he knew exactly was he was doing (I'd have no idea either way though).  It was a no-frills snake job and Advanced Plumbed rocked it.  Price was very reasonable (120$) and offer a 90day warranty if you plug it up again.  A+++

Our drain backed up in our laundry tubs, so I called Advanced for help. Shawn came over the next day and snaked our drain all the way to the sewer. Shawn did an excellent job of cleaning our drain. He was very professional and polite.

They are very skilled and reasonably price compared to others. Shawn does a great job and communicates very well with the customer as it pertains to what he's doing.

These guys are great! I use them for all of my sewer and drain needs! They have fixed a clogged down spout and two drains in my
house. They are affordable and super nice. They also try and troubleshoot over the phone with you. I recommend them to everyone who asks!

Had a back-up on the basement.  Called Advanced on a neighbor's recommendation.  They were able to come the next day.  Cleared the pipe down to the sewer in about an hour, and good drainage since.  Highly recommended.

Main sewer had built up roots causing blockage. Advanced provided a quote on the phone, no hassle to set up an appointment or charge to quote. Tony came out the same day, and the office called to let me know he was on his way. He had the line cleared in less than an hour. Very nice, very professional, no sales pressure. Just the job needed and a thank you. Highly recommend.