Drain Solutions Plus

Came to the rescue late at night as promised.  Did good work and at a reasonable price.  Was thoughtful enough to wear booties and keep the work area clean.  Glad I found Dennis.  Highly recommend!

The guys were professional and explained the problem clearly to me. It took longer than any of us thought because roots had invaded my waste pipe to the street. They stayed and made sure the clog was completely gone.  I'll be using them again

These guys are AMAZING!!  They responded within minutes to my request for a quote - showed up at my home EXACTLY when they said they would, were polite and professional, and had the job done in no time!!  They were reasonable as well.  Would HIGHLY recommend them.

Called midweek in the evening. Our 100 year old house has old pipes and they were backing up causing disgusting sewage in basement. We needed him that night and he was there in 2 hours! Also grinded into pipe and got further than any plumber we used got, which means he saved us thousands of dollars and gives us more time to do extensive sewer line work. Very grateful. Thank you!

Amazing company!!! We re new home buyers and needed to pass inspection, main sewage line was uncapped, clogged, and the entire pipe was cracked everywhere. Kitchen was clogged and had leaking pipes and bathroom as well. After being stood up by another plumbing company Drain Doctor the plumbers from Drain Solutions Plus  came to our house same day appointment, not only they were very knowledgable, respectful and well spoken, they were able to fix everything.. stayed at the house until 9.30 pm. The best part was when we got the bill.. very very fair prices!

The tenants had a clogged shower drain. I called three plumbers, and these folks were the first to respond with same-day availability. Fidel arrived on time and was a true professional in every aspect of his work. The issue was resolved in a timely manner at a reasonable cost. I would not hesitate to call these folks again.

I'd been postponing dealing with a kitchen drain that drained very slowly. Finally decided to call for help and Dennis and Drain Solutions Plus responded to the request. The response time was fast and the overall service very efficient and effective. Dennis was very pleasant to deal with and provided good explanations to the problem. Overall I'm very satisfied with the service.

These are a couple of good guys that try their best to shoot straight and do quality work in a prompt manner. I've went with them for a few projects around the house and they've always been great. I would recommend them in the future and use their services again.

I had a sump pump problem had new pump working great I  Recommend great service Reasonable prices

They answered my request for a quote on a leak promptly and came out in just a few hours. They were able to fix the leak quickly!

They busted our pipe using a snake and wanted to charge us full price to come fix the pipe.
We called them before to snake our kitchen drain. We heard a loud bang/ crack, and when my fiancé asked what it was, he said everything was fine. I noticed water trickling in our basement storm door later on, but it was also raining on and off that week, so I thought that might be the cause. I observed for a couple of days and it was definitely coming from our kitchen sink because it was soapy water. I called them and the guy was extremely rude, didn't want to admit they damaged anything, and not willing to work on a solution. Poor customer service.

Dennis and/or Fidel always do a great job and really take the time to cover all options to fix our problem.  We've used them for clogged drainage pipes two times, a clogged toilet, and a clogged sink that just wouldn't unclog with the store bought stuff.  They come on time every time and are super professional.  Sorry for not leaving a review until 2 years and five services later!

Used these guys for multiple sewer and plumbing issues. Usually they are able to help the same day which has been a life saver. Easy to communicate with and tend to be fair on pricing. Would definitely recommend

Response time these guys provide is no gimmick, wow! Came back from 10 day vacation Monday night to discover the downstairs bathroom flooded with sewage. Found Drain Solutions Plus via Yelp after RotoRooter told me (after stating they were coming within two hours) they could come only the next morning. 10 minutes later got a response, and less than an hour later, by 1:00 am two nice technicians came in, quickly analyzed where the problem was, and another 45 minutes later the problem was fixed, quickly and efficiently. Thank you guys!

Like magic they made all the clogged dirty water disappear! Plumbing magicians   friendly, fast to respond to problems--they came out an hour after I messaged them. Very happy I found these guys!  Thank you Dennis for your professional speedy helpful resourcefulness thumbs up  great job.

Sunday, I spent most of the day trying to fix a clog that causing the water to back from my toilet and shower in my basement. Around 7:30pm, I decided to call it quit and let pros handle it. I went through Yelp and found these guys. They were at my house in less than an hour. They were very friendly and explained to me every steps of the process to fix my problem. They ended up having to cut the cap going to the sewer line because it was seized, and had to snake the line for about 50 feet. These guys are life savers, with a 11 months old infant and a 2 years old toddler, I needed that clog to be fixed like yesterday. My only regret is not calling them earlier. Thank you guys again!!!

Sink backup in kitchen, old iron pipes. This guy Fidel is terrific!! Knowledge and informative. Challenging job but he persisted and finally see a beautiful whirlpool down the kitchen sink!!! Fair pricing and no coning. I'd recommend these guys to my mother!! And I like my mother!!

Anese is amazing! I last needed Anese on Christmas Eve and he helped me save our Christmas dinner party by fixing our backed up sink the same day.  Yesterday (Easter!) I had a garbage disposal break and a leak in the kitchen and Anese fixed it all within a few hours.

Thank you!

Jeff

I called at 7:30 on a Friday night and they had someone over here by 9 PM.  An espresso cup had gotten stuck in our sink food disposal.  The very friendly tech (I think his name was Dennis?) found the easiest, quickest, and cheapest solution.  I would definitely call these guys again for anything drain related.

We're so happy with the professionalism of Drain Solutions Plus. They understood the urgency of leaks in both of our sinks and came the next day. Fidel did an amazing job. He was very professional and trustworthy. We highly recommend!! Thank you again, Fidel!

I had a clogged sewer line that was backing up into my basement bathroom.   I called Drain Solutions and Fidel was at my home within an hour.    Very professional and courteous he cleared the blockage quickly.

Had a bad clog that no one could fix. Called several plumbers before and everyone gave me a temporary fix . I Had to call the pros. These guys are honest professionals with industrial equipment that other guys don't have . Don't waste your time calling anyone else. Thy pick up right away and never had to wait more than 2 hours. Thanks again

Messaged them on Saturday night as I was having a small leak in my shower. He came out Monday afternoon and fixed it for the price he quoted me on yelp. I also had an issue with a toilet. Rather than try to sell me on him replacing or fixing it, he gave me a couple tips how I could correct the issue myself. Very satisfied and will definitely use again when the time comes.

Poor customer service. Had an appointment set up for an estimate from 2-4. No show, no call, no email. Yet when I sent an email to say no one showed up, I got a response pretty quickly apologizing and saying that someone could be there within the hour. When I responded back ok, as long as it's within the hour.. I got another response saying they couldn't guarantee that. They're ALL on emergency jobs. Unprofessional and shady. Took my business somewhere else.

Drain Solutions Plus is the BEST! Fidel is professional, truly competent, and should be wearing a hero cape. For the past 10 days, we've been struggling with a backed up main sewer drain at the house we're renting; not able to even shower or do dishes. The first plumber the management company sent out (NOT from Drain Solutions Plus) snaked out the drain and told us we'd have to have our basement's concrete floor dug up so he could replace a corroded pipe. He told us we were OK for taking showers and doing laundry. Well, after two showers and a load of laundry, the basement flooded again from the backed up sewer main. It was nasty. We had to throw away several stored items as well as boxes full of our company's paperwork. Neither the management company nor the first plumber would get back with us.  After days of trying to get someone to come back out, the first plumber finally told us that the concrete remover guy needed to come out first. The situation had become unlivable for us. So, last night at 8:30 pm, we contacted Drain Solutions Plus. We explained our situation and they sent a guy out right away. Fidel was here until after 10:30 pm and got the job done! It turns out the house we're renting has two main sewer lines and the first plumber was snaking out the other line. At first Fidel also thought that sewer line was the trouble. But after working on the problem, he stated that there must be another line somewhere. He went searching and found it! It was hidden under a patched and painted floor board that had stuff on top of it. When he opened the floor board, it looked (and smelled) like he'd opened the portal to the underworld. It was filled with liquid and other assorted awful stuff. He cleaned it out to be able to get to the drain cap. His ability to confront the problem and handle it was epic. It was a nasty job to do and Fidel did it! He cleared out the main sewer drain and even cleaned up the area when he was done. We will forever be grateful for his professionalism, competence, and perseverance in getting the job done! We HIGHLY recommend Drain Solutions Plus for any and all of your plumbing needs. These guys are superheros!

Dennis is awesome. He's honest, professional, knowledgeable, on time...when you hire him to do a job you are hiring someone to do quality work. It's true, you get what you pay for. Thank you!

Dennis came out at an hours notice on Sunday to fix a leaking upstairs bathroom. Him and his colleague were polite, informative and professional. The issue was fixed quickly and at reasonable cost.

Got the job done. Experienced, knew what to do, did it
& done. Perfect.  Snaked two drains.

I had a bathroom drain problem and the owner responded me in 10 minutes. He showed up on time and solved the problem on Sunday! His price is very reasonable and he explains every step of procedure. Extremely professional and thorough!

Reached out to them for a video sewer line inspection after my home inspector recommended it. Khalil came and went through his process and made sure I was watching him as he was snaking the video through the sewer line. He explained in detail what was going on and what I should/should not be seeing. Additionally, I am a first time home buyer with very little knowledge of plumbing work - Khalil put in extra effort to explain other aspects of my plumbing that I was unaware of and that were outside the scope of the work I called him for. I am very appreciative to Khalil, the work he did and the knowledge he was able to share with me about my own home.

Called on a Saturday at 1pm for emergency backup and staff was at my house 1hr later. The service was outstanding and Fidel was very helpful in explaining ever he was doing. I will continue to use and recommend this company.

Recently, my upstairs bathtub wouldn't drain properly.  My wife went out and bought liquid Plummer and a matching tub snake.  Somehow after using the liquid Plummer she got the snake stuck in our drain.  I called Drain Solutions and Dennis came out and not only removed my snake but also cleared my clog.  The upstairs bathtub is running and draining smoothly.  Thanks guys appreciate your service and all done in 30 mins.

I made an appointment this past Wednesday, Oct 16th for 9-11am to get an estimate for a renovation project in our basement - so definitely not some small plumbing issue like a clogged drain. They never showed up. I called and left a msg as well as contacted them via yelp messanger without a response. One may say that this review isn't a valid one because we didn't get serviced by this company however, I took time off from work to have them stop by. Many of us live busy lives with schedules to abide by. A company that doesn't have the courtesy to keep their appointments or respond to messages doesn't deserve my business. If you don't want the job, simply be forthright and say NO and don't waste my time. I contacted several companies that said they were either booked until a given future date or didn't service my area.

So happy I looked them up on yelp. It said the response time was 10 minutes, yet they did one better answered my call instantly this morning. Enis was kind and even gave me a heads up call within the allotted timeframe to know when to expect their arrival, too. Both associates were professional, courteous, offered very reasonable rates and were in and out in no time. Our problem was fixed the same day! Highly recommend them, and will definitely use this company ourselves again.

They came the same day very nice and of course took care of my drain problem in 30 mins ! Would definitely call them again when I need a plumber .

Exceptional service ! Our kitchen sink clogged Sunday before Christmas and Dennis came and fixed the problem. He was very professional and the price was reasonable. He came to our house within 2 hours and fixed the problem within 30 min, he gave us a 2 month guaranteed on the job. Highly recommended! ;)

I hired these guys after the first company couldn't even keep a schedule. Arrived on time did took about an hour. Drain works great

Hands down the most honest, fair and professional plumber I've used in the area since I've moved here! Anese, the owner, took the time to explain the proper equipment and procedure to remedy my clogged sewer line, which has been unsuccessfully serviced by two other plumbers in the last 3 months. Anese went above and beyond to ensure that any obstructions were removed upwards of 100ft from my home, whereas the others I used previously only went half the distance, used improper equipment and charged substantially more! If you're looking for honest, fair and effective service, I recommend using Drain Solutions Plus! And the best part is, he guaranteed the service and insisted I reach out for a follow up visit if I had any issues moving forward! Thanks again Anese, keep up the great work!

Awesome service and great availability.

I discovered galvanized pipes mid-construction, Dennis and his team came out, gave me a quote same day and got the job done!

Two weekends ago on a late Sunday afternoon,  we needed a plumber to assist us with a clogged toilet that was on a 2nd floor of a 2 family house. The water had overflown and running into the kitchen on the first floor.  I was so grateful that no only did Dennis answer the call, but he was at the time in a very timely manner.  He immediately addressed the clog in addition to coming back the next day to replace the toilet.  While emergency repairs are always frustrating, Dennis at least made this one as painless as possible!

Visiting family in NJ, and the tub wouldn't drain on a Saturday afternoon. Other companies couldn't come for a day or two. Drain Solutions Plus returned my call within minutes, said they would arrive within 2 hours-and they did! Dennis and his partner were very friendly and professional. They unclogged the drain within 1/2 hour and cleaned up! We highly recommend Drain Solutions Plus.

After reading other reviews I called Drain Solutions Plus for a clog in my shower.  I was called back promptly and Dennis and Angel came that same afternoon.  I could not have been more pleased with their work. They were neat, courteous and the price was fair.  I would not hesitate to call them again and highly recommend them.

Had a leaked toilet, called Sunday night and they were here right on time Monday morning! Fast, reliable! My only complaint is changing the wax seal was $319-$175 was to come out. My stomach ached writing the check when I know the wax seal was $20.

Terrific customer service showed on time  great prices fast efficient and accommodating A++++++

Denis was available in the evening. Had to wait close to two hours since my 7pm phone call, but it was worth it. They snaked clogs and gave advice what to do to prevent future occurrences. They were efficient and seemed like that had a lot of experience. I would hire them again.

Showed up on time and addressed all of the issues I was reporting. Professional and after completing walked me through each repair to show how all was working. Highly recommended

Incredible experience! It's currently midnight on Sunday night and the Drain Solutions Team (Dennis and his associate, Sean) just left our house - they are life savers!  They were one of the few companies that answered the phone very late at night for an unexpected drainage problem we were having and offered to come right away.  Not only did they finish the job within an hour but they were extremely professional and knowledgeable about the situation from start to finish. I would definitely recommend them and will be using them again in the future!

Dennis was a VERY great help for us--we got flooding in a room because of a clog from our house to the street; but they were able to come on a Sunday in under two hours to clean out the issue and restore everything back to normal.
Would definitely recommend for their good and fast service.
Thank you!!

They were great! We use super plumbers in Hawthorne and they passed us to them. They were earlier, fixed the sinks, explained why it happened and advice on how to avoid future clogs. They were great, will be using them again.

Thank you for coming out late on a Sunday night to service our home. We had no idea what was in store for us. Your service was very professional & friendly. We won't exaggerate but by far one of the best to provide a service to our home.  We had a backed up sewer issue. You took our call a little after 8pm, placed a call to one of your technicians and within the hour(as you indicated by phone) --you made your way to us. Your price was also reasonable.  Thank you so much for your service. We're definitely keeping you in our network for our home.

Dennis came out on the same day when my sump pump line to the street was clogged.  The last time I called someone for this they hit the clog and then immediately pulled the snake out.... go figure had to call someone else (Dennis) 3 months later cuz the line never really got clear.  He made sure to send the snake all the way through to the other end and I don't anticipate any more problems.  Fair price and a pleasure to deal with, thanks Dennis!

Needed a new shower diverter installed - came same day very courteous  and clean - will definitely use again

Dennis and his team are life savers.  After just moving in 4 days earlier, we had flooding in the basement as a result of the sewage line being blocked. It was late Friday night and I called Drain Solutions Plus to come out and Dennis and Felix came out in an hour to assess the issue and then proceeded to use a heavy duty snake to clear out the sewer line.  Unfortunately the blockage was pretty bad and after a couple of hours the drill they were using was burning out and needed to come back in the morning with a stronger drill.

Dennis and Felix came back in the morning as promised and were able to clear out the line with the stronger drill and we were able to successfully use the bathrooms again. The line was clogged with tree roots and debris along with the backed up sewage.

All throughout the process Dennis was very honest and articulate about the situation and what he was trying to do. I appreciate their persistence, their responsiveness and their ability to get the job done despite the challenges. I would definitely recommend Dennis and his crew to help with any sewage or drain clearing issues.

Amazing service (friendly, speedy and efficient)! My toilet was clogged for 2 days and I called Dennis at Drain Solutions Plus. He was able to arrive within an hour of my call. He looked at my toilet, made an assessment and then he and his teammate worked on it and cleared the clog in about 10 minutes. I highly recommend and would hire again! I recieved quotes from other companies and this was by far the best, especially for the area.

Had an emergency leak from the toilet fill valve on a Saturday night. Gave Drain Solutions a call, they came within an hour, analyzed the situation, had replacements for the broken pieces, and were done within an hour. Along the way they explained what they were doing and gave helpful tips. Seemed like great and knowledgable guys. I would recommend for all your plumbing needs.

Got a quote from Drain solutions with an appointment for them to come to my house on A Sunday between the hours of 8:00 - 10:00 am by 10:00 am I called them with no response back.  By the time the technician called me it was almost 12:00 pm and I had already called another plumber.  Very unprofessional

My bathroom sink had been draining very slow, finally it just stopped draining completely, my husband tried a few times to snake it, to no avail. I looked on Yelp for Drain clog solutions and read some reviews and found Drain Solutions Plus. They are responsive, respectful and were at my house within the hour to fix the problem. Fidel was neat, quick and very reasonable. I highly recommend their services. Thank you!

I had a clogged sewer line and they came within minutes!!! This is the second time that we reached out to Drain Solutions Plus. We were looking for the company we used previously and to our surprise it was Drain Solutions plus. He remembered us as soon as he saw the house, basement and our family dog. They were very professional and thorough, explaining in detail what the issue could be (and was). I truly appreciate their timely arrival and quick service. I will definitely refer Drains Solutions Plus to my fellow neighbors and family!!!