Drain Solutions Plus is the BEST! Fidel is professional, truly competent, and should be wearing a hero cape. For the past 10 days, we've been struggling with a backed up main sewer drain at the house we're renting; not able to even shower or do dishes. The first plumber the management company sent out (NOT from Drain Solutions Plus) snaked out the drain and told us we'd have to have our basement's concrete floor dug up so he could replace a corroded pipe. He told us we were OK for taking showers and doing laundry. Well, after two showers and a load of laundry, the basement flooded again from the backed up sewer main. It was nasty. We had to throw away several stored items as well as boxes full of our company's paperwork. Neither the management company nor the first plumber would get back with us. After days of trying to get someone to come back out, the first plumber finally told us that the concrete remover guy needed to come out first. The situation had become unlivable for us. So, last night at 8:30 pm, we contacted Drain Solutions Plus. We explained our situation and they sent a guy out right away. Fidel was here until after 10:30 pm and got the job done! It turns out the house we're renting has two main sewer lines and the first plumber was snaking out the other line. At first Fidel also thought that sewer line was the trouble. But after working on the problem, he stated that there must be another line somewhere. He went searching and found it! It was hidden under a patched and painted floor board that had stuff on top of it. When he opened the floor board, it looked (and smelled) like he'd opened the portal to the underworld. It was filled with liquid and other assorted awful stuff. He cleaned it out to be able to get to the drain cap. His ability to confront the problem and handle it was epic. It was a nasty job to do and Fidel did it! He cleared out the main sewer drain and even cleaned up the area when he was done. We will forever be grateful for his professionalism, competence, and perseverance in getting the job done! We HIGHLY recommend Drain Solutions Plus for any and all of your plumbing needs. These guys are superheros!