Mochammad A.

01/09/2020 12:00:00 SA

Thank you to Kyle (technician) who finally found out the root cause of the ceiling leak in my house. He is very professional explaining on how to inspect and detect the plumbing and fire sprinkler issues. You are the best

Alison D.

9/13/2018

We had some moisture in one of our bedrooms, and Chris came out to do a free leak detection. He had clear expertise, spent almost an hour at hour house, and ran multiple pressure tests on our lines. He even fixed the leaky sprinkler in the back yard for us, just to make sure we weren't getting a false positive (we were!). At the end of the test, he concluded definitively that we don't have a leak in any of our pressurized water lines, charged us nothing, and recommended someone to call next for another free consult.

The guy they suggested we call had a similar level of expertise, spent an hour troubleshooting with us, and helped us diagnose the problem.

I hope I never have a slab leak that requires pipeline's services, but if I do, I'd call Chris back in a heartbeat.

Flix C.

04/01/2019 12:00:00 SA

The moisture in the living room during the remodeling set us off into a state of panic over the weekend. Pipeline Restoration called back to verify there is no emergency on Sunday. Matthew came on Monday and did a thorough inspection including pressure testing and locating the supply and drainage lines. It was a big relief to learn there is no slab leak. Matthew quickly located the access to the sump pump that was installed decades ago from one of the former owners. He is a fountain of knowledge and was very courteous and friendly. We appreciate his time and effort and will definitely use this company again for future needs.

Neha K.

05/02/2019 12:00:00 SA

Very professional and honest company. We were having a small occasional leak from our ceiling and called them. First we talked with Dante on the phone and he asked a lot of questions to assess the situation. He was very knowledgeable and courteous. Then he sent Kyle out to physically inspect and assess the leak. Kyle came and spent a good hour inspecting and going up and down to figure out where the leak was coming from. It ended up not being a plumbing issue and he was so honest about it. Would highly recommend them for a professional, knowledgeable, ethical and honest plumbing experience!!

Edgar M.

Sep 4, 2018

I had an extremely bad experience with this company. The owner Roy is deceptive, sneaky, and makes promises he do not intend to perform .
He is not a company. He subs out most of his work. He only have a few office staff and a few handyman for smaller jobs.
I will certainly not recommend this guy. Very dishonest.

Anne H.

Jun 15, 2015

Pipeline Restorations is currently repairing a slab leak in my living room. We did our due diligence and contacted four other plumbers for estimates which all consisted of traditional repairs (i.e. breaking through hardwood flooring/concrete and/or rerouting above ground). We contracted Pipeline Restorations because their method was innovative, different from all the others, efficient, less overall damages to repair after the plumbing was fixed and the most financially sound. They have been an amazing company to deal with. Chris our main point of contact has kept us abreast of all the details throughout the process and has been a true pleasure to deal with. Their scheduling desk has done a great job of following up and calling the same day after on-site work to schedule next step appointments. I highly recommend using Pipeline Restorations for your slab leak. They are a master in this space.

Edward K.

9/27/2018

I couldn't be more pleased with the service I received from Chris. I had a pinhole water leak just above the slab. The first plumber I had look at it said he couldn't do a permanent fix, but put on a temporary clamp that worked to hold the water pressure without a leak. Then when we had another plumber come out to do a permanent fix, he removed the clamp, said he couldn't fix it and then put his own temporary clamp on it which leaked over night, leaving us with a real mess. I then called Pipeline Restorations to see about an epoxy coating project. Chris came out and quickly repaired the pipe with a permanent fix at a fraction of the cost I had been quoted by the other plumber. While we still have to dry out the mess which the other plumber caused, we are extremely pleased and grateful to Chris and Pipeline Restorations for their very prompt and effective service.

Jill B.

May 9, 2020

We had a horrendous water bill - so knew there was a leak, but where? This company came out, found the leak for free, and advised us to contact our homeowners association as it was outside the home. Now if our HOA had only responded as quickly and efficiently as this company. . . Highly recommend this company!

Kevin A.

2/15/2018

I thought I had a small water leak behind my shower, so I call Pipeline to come out and check for me. Allen showed up right on time and spent plenty of time discussing my problem and testing the pressure of the hose. To my relief there wasn't a leak. If I ever am in need for leak repair I will go to them first!

V C.

07/06/2018 12:00:00 SA

Two great guys showed up, assessed the problem and offered some direction as it was not their type of issue. It was gratis as promised and they cheerfully went on their way. What a relief to be told a handyman could fix it and there was no effort to oversell me.

John L.

04/08/2013 12:00:00 SA

One Friday I was sitting in my office and heard a light hissing sound coming from inside the wall. I checked all water valves inside the house and everything were closed. Then I ran outside to check on the hose bibs. Upon checking the exterior, I discovered a wet spot about twelve inch across on the slab foundation. I touched the wet spot and it was warm water. The spot happened to be on the opposite side of the wall where I heard the hissing sound. I immediately thought OH NO. I HAD A SLAB LEAK! So at that moment I went into a panic mode. It must cost me thousands of dollars to rectify this problem and the unpleasant thought of demolishing my hardwood floor to repair this leak hit me hard.

I went back inside and started to google slab leak. I found Pipeline Restoration website and read on their online materials. I called the company and spoke to Ryan. He told me that someone would come in less than an hour to detect the leak. About forty five minutes later, Chris arrived. He was very polite and extremely professional. He had all this gadgetry that he used in order to find the source of leak. He explained to me every step that he did. In about one hour, he had cut two drywall openings about one square foot in size and isolated the problem. He found the leak to be on the copper pipe running underneath the office floor. Chris then capped the section of the copper pipe that he cut. He told me that for the weekend, I would be left with one bathroom and the kitchen without hot water, but my other two bathrooms would still have hot water available. Chris then told me that my epoxy lining would be scheduled for either Monday or Tuesday.

On Sunday, Ryan called to inform me that someone would come to do the epoxy lining. Chris and Travis came around noon. They cleaned and dried the pipe, sandblast it, and did the epoxy lining. It took about two hours. Then Chris told me that he would come back later that day to do the final solder of the copper pipes and screw back the drywall. Chris was fast, methodical, precise, and efficient in everything that he did. Job done! My slab leak problem did not turn into a nightmare. I'm glad I found Pipeline Restoration. It is a very honest company with professional crews. I will definitely recommend this company if anyone had a pipe leak.

Alanna R.

06/07/2020 12:00:00 SA

We noticed that our cold sink water was coming out warm in the upstairsbathroom. My husband noticed that the kitchen floor was also warm. Called pipeline restoration and they came out the next day. Within 3 days the pipe was fixed and for much less than I thought it would cost. They were professional and very nice. Would highly recommend.

Brit B.

Mar 24, 2014

My 45 year copper piping started to get pinhole leaks. Pipeline Restoration were professional, friendly, and quick. Would use again. Thanks so much!

Mike A.

Apr 15, 2017

Pipeline Restoration Plumbing of Santa Ana came out and did a FREE leak test earlier in the week. They left and apologized they couldn't find the leak. I got a few more plumbers out that wanted to tear apart my house and slab for at least $1400 to hopefully find the leak (in addition to their leak test at about $250 each to get started). I declined and brought Pipeline Restoration back out for another look as I had done some digging around my foundation in the leak area in the meantime.

Pipeline Restoration helped me quickly discover on the second visit that it was a kitchen sink drain pipe leak above ground (relatively simple and inexpensive repair comparatively). I couldn't have been more pleased to hear that! The customer service of Pipeline Restoration was incredible as they came out to our house on hours notice twice at no charge. Service people uniformed, friendly, knowledgeable, and helpful.

Unfortunately they only repair/install copper pipes so they gave me a list of recommended plumbers to get the drain pipe fixed.

Larry C.

Nov 16, 2019

Mike came out found a small leak using both acoustic and infrared equipment in the kitchen slab. Challenging repair since the waterline coming in was teed under the slab and routed to both sink and island faucets. The incoming water line location was found in wall and was accessed with a 12 x 12 inch hole and isolated. Jaime and his crew came the next day and prepped and epoxied the waterline. Fast and efficient the repair took about an hour and half from start to finish. Mike came back the next day , pressure tested the line and reconnected the water line to the system. Clean and fast with no jackhammering. Great alternative to a plumbing repipe.

Carlos M.

Jun 10, 2020

We had water leaking from the floor because of a busted pipe. After learning that our home insurance only covers the damage made by pipes and not the pipes themselves we began to call around for prices on repiping the entire house. We called and Chris came over to the house and gave us his estimate. He said they could start on a Friday and be done by Saturday. We were skeptical and called around to other plumbing services. We ended up going with pipeline restoration and we are extremely happy with the results! The workers showed up 30 minutes before they were suppose to start. Everyone had a role and worked fast to get the job done. On Friday at 1 p.m the pipes were in and we had running water again and by Saturday at noon all the holes that were made by them were patched.

Overall we are very satisfied customers. They explained everything upfront, no hidden cost or surprises.

Paul G.

Oct 4, 2018

We had a slab leak in our Laguna Niguel home. As well as several pin-hole leaks in our walls.Our plumber advised us that he could put Band-Aids on the pin-holes. But the slab leak would require jack-hammering my garage floor and a portion of my driveway. The plumbing repairs themselves would cost thousands of dollars. Not including the concrete and drywall repairs to my driveway, garage floor and walls. So I looked up alternatives on Google and Yelp. Found Pipeline Restoration and Plumbing, and called for a second opinion. I spoke to a man named Roy. (Who turned out to be the owner.) He was very helpful and informative. He explained that there was in fact a considerably less invasive and more inexpensive alternative to a recipe. Epoxy coating our original copper plumbing. Which wouldn't require ANY jack hammer or wall destruction. He sent a tech out, who found all of our pin-holes and isolated our slab leak. He then mapped the plumbing system and scheduled us for a whole house epoxy treatment. The crew showed up on time, we're very courteous of our family and pets. Set up and got to work. Three days later... It was like they were never there. Except for all of the shiny new supply lines and angle stops, and a really nice looking new water main and pressure regulator. That was a year ago. We have had no further leaky plumbing issues. And it was all done for considerably less money than we anticipated. As originally promised. Thumbs up Pipeline Restoration. Yer Aces in my book! I would vehemently recommend Pipeline to any and everyone with similar issues. We are grateful for the help. The warranty doesn't hurt either! I don't ever have to worry if something were to happen in the future. Thanks again guys!!!!

Kim T.

Aug 24, 2015

Last week I thought I had a slab leek. I called Pipeline and they scheduled an appointment the very next morning. Chris came out and he was actually 10 minutes early. He checked my meter and all my plumbing and assessed that I didn't have a leak at all. Most likely I had an AC issue. Chris was friendly and informative. I'm grateful for Pipeline getting me an appointment ASAP and Chris coming out right away. If I ever need plumbing work in the future, I would definitely call this company again.

Wendell G.

Apr 13, 2017

I own a 1960's midcentury modern home which requires its share of maintenance. Several neighbors have already experienced slab leaks so unfortunately I know one is inevitably in my future. Upon noticing water seeping up from beneath the tile after doing a load of laundry, I called Pipeline Restoration for a leak detection test. Chris stopped by to assess the situation. Thankfully, what I had was not a slab leak but instead an appliance leak. He fixed the problem and educated me on options for slab leak repair in case one is needed in the future. All was done at no charge just as advertised. I was thankful it was a false alarm but I will definitely call them if and when the real thing happens.

Anonymous K.

Sep 9, 2021

The best in the industry. Customer service and work ethic is unbelievable. We were so happy with the repipe job they did for us in our home.

Joel V.

07/03/2013 12:00:00 SA

This is an amazing company. I discovered I had a leak on a Sunday, I e-mailed Roy he returned my e-mail and was in my home determining where the leak was on Monday. He then identified that the leak was one of two places and it would either be $530 or $1100 to repair but would need to do further testing. Wednesday AM came and Roy called when he was 20 minutes from my home and showed up 20 minutes later. After further testing the leak was located and it was repaired for the exact price I was told. ($530)
It is very refreshing to deal with a construction company that is honest, trustworthy and stands by their word. I would highly recommend them to anyone.

Gene S.

Oct 20, 2019

I used Pipeline Restoration to repipe my mom's house due to a major slab leak. I selected Pipeline Restoration based on great yelp reviews and their professional responses to the yelp reviews. Chris first came out and explained the process of repiping in detail. My mom's house being old (built in 1975), the house also had outside plumbing issues in addition to the inside slab leak. Chris was in charge of repiping and Donte was in charge of the outside plumbing work. The both team were very professional, and did a great job. They always promptly returned my calls and answered all my questions thoroughly. I highly recommend them for any plumbing work.

Kitty W.

Feb 3, 2021

Matthew arrived earlier than expected. He was polite, and just super. He found the rest of the pipe underneath the slab of the length of the house. He cut open the drywall super neat and small, and put it back in when he returned the next day. They used a guaranteed Airkote to coat the inside of the pipe. He was able to turn on the water for the house before he left, so we could all finally take a shower too. He finished up the job today and the cost was thousands LESS than we expected. Thank You so much, Matthew!
Plumbing disasters aren't much fun, but our plumbers saved the day!

Ina B.

Sep 27, 2022

This is a really terrific company. The office staff responded quickly, and the technicians were great. I had any homeowner's most dreaded plumbing problem--a slab leak. Matthew, Jose, and Allen were my technicians, and I couldn't ask for a nicer, more friendly and professional team. I was really impressed with their efficiency and follow-through. Their bid was very competitive and fair. I really recommend Pipeline Restoration !

Joel R.

04/05/2019 12:00:00 SA

Piepline took a look at my water leak problem and narrowed it down to a leak coming from a pipe outside my house that runs to the corner of my backyard sprinkler valves. There was no charge as the leak was not inside my house. Super fast and professional service. Very happy. Tipped the guy $20 to say thank you.

Brent A.

Feb 24, 2021

Overdue review but really pleased with the level of service. Good communication, included drywall repair, great pricing. Would definitely recommend.

Michael L.

04/07/2017 12:00:00 SA

I had a hot water slab leak at the joint of the house foundation and garage about 2 weeks ago. I first noted that it was strange cold water facet at ground floor bathroom was running warm water at each turn-on and later my wife noticed a warm water leaking in garage from the joint. I shut the water valve and started to search online. It seemed that the hot water pipe under ground was leaking and formed a small hot water pound underground warmed up the cold water. So I shut only warm water and keep cold water running to maintain basic living without hot water.

I started to search solutions. The first leak detector never showed up. The 2nd expert spent 2 hours and cannot locate the leak. The 3rd one with 30 year experience suggested jack hammering the warm floor blindly and hoping the leak can be found and fixed. I felt uncomfortable to hand over the repair work to any of these. So I continued searching online and noticed Pipeline Restoration that using epoxy to reline the pipelines underground. I called them for a free detection and Chris came next day, and he explained clearly my choices: epoxy relining and reroute, but jack hammering a hole in the floor was not a choice as he noticed our foundation was post tension slab (there was a note in the garage showed that. Later I found that it could be a disaster If digging a hole in a post tension slab foundation.) With some equipment, Chris said he detected the leak by 99% confidence, and cut off and capped the leaked portion of pipe, but kept both cold and hot water running through backup lines. The next morning, another crew of Pipeline showed up with a lot of equipment, airflow test, sand blaster, epoxy gun etc, and they tested the pithole size by checking the air pressure difference between suspected portion and was confirmed the leak. My good feeling about resolution of the leak was blown away with a big pop sound from underground. They told me that the hole was too big to fix by epoxy. The only choice is to reroute the pipe.

The Pipeline sent another crew of Tony and Matt next morning, and reroute the leaked underground pipelines with new copper and PEX line inside of dry wall. They worked extremely efficiently and kept minimum invasion and damage to the dry wall. 2 hours later the pipeline was rerouted with only 2 10x10 holes in the garage dry wall. Tony and Matt cleaned up the whole area and the charge from Pipeline was surprisingly inexpensive. The leak was fixed without any incidence, and live goes on. I attached a picture of Tony and Matthew with their permission.

Thank you Pipeline Restoration and Chris, Tony and Matt, and 2 other crews for epoxy (sorry forget your names.)

Vedat S.

May 26, 2020

They did not hear my problem, quote was really unacceptable high.

Hababa Z.

08/03/2019 12:00:00 SA

Wow- they just finished a whole house re-pipe for our large house in Coto (5,600 square/ 6 bathrooms). Promised 4 days and did it in that time. 2 days running new piping through the walls and ceiling, one day for the County inspector (who commented that they did a good job and cleared the job with the one inspection) and one day with 8 workers patching all the holes and re-texturing the walls so they're ready for paint. The drywall crew finished the day by thoroughly sweeping and mopping up all the dust and debris and then hosed off the driveway before they left. A+++ all around.

Adam D.

9/26/2022

Greatest attuned and knowledge Matthew and his partner fix the pinhole leak in my kitchen. In and out under 1 hour no BS no excuses. Just like pro . Nice family business this is the third time I use their services thank you

Danya T.

09/07/2017 12:00:00 SA

I couldn't be more pleased with the service I received today! Very pleasant and professional! Pipeline Restoration Plumbing stands by their word and WORK! Thank you TEAM!

Steve R.

12/09/2014 12:00:00 SA

Another leak problem!!!!! I called Pipeline Restoration when I saw a puddle in my garage near the furnace and water heater. I checked to see if there was any moisture coming from them but none.
Mike came out and within 3 minutes opened up the wall in the closet and sure enough water was spraying all over. Mike soldered the pipe fitting and NO MORE LEAK!!!!

I cant say enough about this caring person who came 14 hours after I called!

For now no leak...............................................

This family owned company is the best!

Jason S.

Mar 17, 2015

I just finished a major repipe project done by Pipeline Restoration. The following email was just sent to their entire company:

Good afternoon Team:

I just wanted to thank you all for you dedication and commitment to this process.

This has been a relatively long and arduous process. Candidly, more invasive than I ever expected it to be.

That said, you guys are all first class!

Which started as a basic Yelp search 6 weeks ago, turned into hopefully a life-long relationship.

I have had probably 15 of your workers in my home, around my family and in our lives.

You guys are more than just vendor for us, you have become our friends. I have already given your number to three people within my inner circle.

From the first call I placed into your office, to the first time Ryan showed up on site, to finalizing the punch list with Ryan yesterday.

It has been a journey to this point and we are not done yet, but you guys delivered on all cylinders and did everything you promised you would above and beyond the contract you signed with me in counterpart.

So from my heart of hearts, I thank you all. Paint should be done tomorrow and by the weekend I will have our place cleaned up and this entire experience will be in our rearview mirror.

I genuinely hope that next time we see each other it's under better circumstances.

Big thank you to the entire Pipeline Restoration team!

This company is the Real Deal. Look no further than Pipeline Restoration!!!!!!!!!!

Allen J.

6/17/2023

We had a water main leak, and they got Matthew out to help very promptly. He did a great job finding the leak and fixing it quickly and well.

L A.

8/20/2013

Scot came out to check for a leak, no charge. He spent about 30 minutes testing the system, and he determined the dampness under the crawlspace was ground water since we live on a slope and not our pipes. We previously had a company bid us $750 to find the leak (ridiculous), and these guys tested it for free. Very professional office manager and plumber arrived on-time. No scams, no bait/switch. I would highly recommend this company, and I will call them again for future plumbing needs.

Cynthia M.

2/24/2021

Great customer service and repipe service. Had to move our appointment due to an issue on their end but they were accommodating and the crew showed up on the new day. We Really appreciated in getting our house done in 2 days. We were really concerned about how the texturing job would turn out as we had recently had our house repainted after extensive electrical work texturing. Pipeline did a fantastic job however Chris said if we needed them to come back and redo, they would. After the painting was completed, we could not tell a difference m. Excellent job done!

Kelly V.

1/13/2018

Excellent experience from A to Z. We thought we had a slab leak and opted for the leak detection service which confirmed our suspicion. We decided to do the epoxy for the one line which was taken care of right away. This was our 3rd pin hole leak (2 others in the wall) for our home so we decided to do the whole home epoxy service too. Pricing was extremely comparable to PEX and with no drywall / painting of holes associated with PEX it made it a no brainer to choose epoxy. Everyone involved was professional, super personable and eager to educate on the process. I learned a lot! We did have to wait a while to be scheduled for the whole home epoxy, but I took that as a good sign that the company was busy. Final point: I just got the good news on my home owners insurance that we'll get a 20% discount for the next 10 years! We have AAA. Again, a great experience. Highly recommend the company.

Jenny H.

Apr 27, 2016

Chris went above and beyond to help us with our water leak. We had a gushing water leak in our backyard that our sprinkler repair person thought would require cutting into the concrete. Even though it turns out that pipeline restoration does not deal with leaks outside of the house, Chris still managed to find and fix the leak.

Great service, great people, and would hesitate to use them again.

Tom L.

3/20/2013

These guys are fantastic! The team that was scheduled to come to my house for leak detection was delayed at another job so the owner Roy came out and personally performed the electronic leak detection himself. (This was totally FREE with their Internet coupon.) He quickly identified that I had a slab leak underneath the kitchen and explained my options. He then quoted a very reasonable fixed price for the repair. Roy was extremely professional and I felt extremely comfortable dealing with him.

I decided to proceed with the epoxy restoration. Ryan arrived at the scheduled time, isolated the leaking line, and proceeded with the epoxy restoration. (They have a no-fix, no pay policy for the epoxy restoration so if it doesn't stop the leak you don't pay for the epoxy restoration.) The epoxy lining process was successful and they returned the next day to reconnect the repaired line. (They even have a 10 year warranty on the epoxy repair.)

It was as good of an experience as I have ever had with any service provider. They were extremely professional, used drop clothes to protect my house, and thoroughly cleaned up afterward. The were polite, professional and explained the process thoroughly. I am an extremely pleased customer.

Mike S.

Jun 21, 2023

Such a professional company. Mathew was the technician. He arrived on time and was very professional and detailed in his assessment. I would not hesitate to call this company again.

Aaron C.

7/22/2019

Had a cold water slab leak and I am so glad to have found these guys!! Went through the same horrific process that most go through...come home to find a squishy, wet floor, completely panic and call a reputable plumber in our area only to be told we need to re-pipe our house which will cost north of $10k!!
Luckily I was informed of Pipeline Restoration Plumbing. They came out same day and determined the problem. They gave me a very reasonable quote and started work same day. Within 24 hours, the pipe was sealed, cured and holding pressure once again!! The best part is, they set up a temporary above-ground water supply for me so we could go on with our lives while work was done.
Couldn't be happier with the job and the professionalism of this company. Thank you!!

Richard H.

Sep 3, 2021

I called Pipeline today to inquire about a leak detection service. My situation is a complicated one, and when I told it to the reservation agent who answered the phone, she provided lots of color on what reports insurance companies usually request, the different types of leaks which can occur in a house, and the steps I should consider taking going forward. All this information helps me make the most efficient use of my time and hopefully helps me make the best decision on how to handle my predicament. Thanks Pipeline!

Dani D.

Aug 24, 2017

Pipeline Restoration is the only company I'll go to for ALL my plumbing needs. I've called on them several times and they have not only met my needs but have exceeded my expectations every time!Paul is the best plumber and we have saved SO much money because of him!Paul has always been courteous, on-time, knowledgeable and HONEST! He addresses all of our concerns and always finds and fixes any problem or issue quickly and with top-notch quality work at the lowest prices anywhere! Paul and his crew are very professional, respectful, clean and efficient and most importantly...TRUSTWORTHY! I never have to worry that I'm getting taken advantage of or paying more than I should. I refer all my family and friends to Pipeline Restoration! The quality of their work along with the lowest prices CAN NOT be beat! THANK YOU to Paul and his awesome crew at Pipeline!

Jim W.

12/28/2016

we had 5 leaks in the ceiling and 5 slab leaks over the last 5 years......... re-pipiing seems out of the question, due to the physical layout of our house........when they arrived, they discovered another slab leak, i didn't know about and repaired it during the epoxy application process......we never filed an insurance water damage claim for fear of insurance denial in the future......they were here for two days.....everything went perfect.....a friend referred us with the statement, yeah, they were here ten years ago, and we have never had a problem since then......we are happy we made the call

Nima T.

10/01/2017 12:00:00 SA

After talking to few plumbers to take care of our hot water slab leak, we chosed to go with Pipelie Restoration.
First, they offer a free initial leak detection and project walk through with you. Felt no pressure at all by Bill and Mike, they both patiently explained all the details of the project and what needs to be done to fix the leak.
Second, after you talk to them, you kinda get that feeling that they fix it no matter how complicated the project is. They have plan a, b and c for your project from isolation to expoy and repipe with fair prices.
Third, they are organized, on time, caring, clean and professional technicians. They both know how to do their actual leak fix and how to interact professionally and polietely with the customer. I had a slab leak and decided to go with Epoxy method. I was very worried about damage to my drywall and leaving ugly holes. They acknowledged this several times during the project and did a great job of respecting my concerns. So here is what happened in short:

1- Initial session with Bill at our house. Very good meeting to know how expoy, reroute and repipe would work.
2- Initial leak detection and project quote with Mike.
3- Texts and emails back and forth with Mike asking all sorts of questions and he patiently answered them all!
4- Project confirmed, Chris and Allan came to isolate the leakining pipe
5- Jaime and crew came to sand, dry and shoot the epoxy into the pipe
6- Mike came to check the epoxy job. He then assembled the things and hot water was back up again! He actually went beyond and fixed a piece of pipe I wanted to cut and cap (not related to the project).

These people rock! Highly recommend them.

Arash N.

Mar 5, 2020

My water heater started leaking from the drain valve. I called this company to have a look and potentially fix the leak. They were very helpful. They gave me an accurate assessment of the issue. They let me know that replacing the drain valve on an old water heater had the risk of damaging the water heater, in which case the whole water heater would have to be replaced. I am glad that they gave me all of my options and didn't rush me into doing any repairs. I will be coming back to them for any future plumbing needs. Thank you!

Ken W.

11/26/2013

I completed an under slab leak repair with this company today. They worked as as team and were very efficient. The leaky pipe was epoxy sealed and I am up and running 24 hours after they started the job. Doing my duty as a consumer I checked some other vendors and pipeline restoration's price was literally half of the next best quote, and their warranty is as good or better than what others stated. Pricing was upfront and accurate. They also didn't make a mess of my home.

Jack T.

Aug 26, 2019

These guys were quick to respond, and able to get a technician out right away (not an emergency for me, so scheduled next work day).

The tech was knowledgeable, efficient, and used booties! I was hearing a dripping noise in an upstairs wall, and he was able to reassure me that it was most likely the AC condenser line, an expected sound to hear. He did his due diligence and checked the walls and ceiling for moisture, both upstairs and downstairs. Also answered some other miscellaneous questions I had for him while here.

If I ever need a real service, these guys will be the first I turn to!

Steve W.

Oct 21, 2017

This is the way all company's should operate! Would rate them 6 stars if possible.

50 year old single story home on a slab and the concrete floor in the bedroom started getting warm. Cold water faucets in bathroom started running warm before cold. Suspected a slab leak but no visible evidence of water.

Referred by a friend, I called them on a Monday morning around 9:30am and they had a two-man crew to the house by noon - the same day. Checked all of the faucets and discovered there was a pinhole leak between the water heater and laundry. Troy explained the options, and the ONLY solution that made sense was having the epoxy treatment. Gave them the green light. Within an hour they had prepped things for their treatment crew to arrive on Tuesday.

Tuesday, Jaime and helper arrived at noon and had the pipe taken care of within an hour. At each step on the way, he explained exactly what was being done and removed any uncertainty I had on this pipe repair approach. The epoxy needs to set for 15 hours before depressurizing the line.

On Wednesday, they came back to reconnect the pipes and finish things up. Less than an hour!

Absolutely no anxiety about the process, and feel lucky we only had a single leak. However, they told me if they had to do ALL of the pipes in the house, it probably would only add another day to the process.

All of the crews arrived on-time and always called 30 minutes in advance to let us know they were on the way. Also, while they did take out the hot-water line to the laundry for 1 day, there was NO impact to any of the hot water service at the rest of the home faucets.

Hannah C.

3/15/2017

Awesome! I had mysterious tiny water leak occasionally in my garage wall. Three plumbers and three roofers came out, but couldn't figure out the cause. Finally Steve from Pipeline restoration came and was able to figure it out and fixed it nicely! Great!! He also fixed my other minor plumbing issue and cleaned up the mass too. After all this nice work, he charged me nothing! Wow!!! He did such a nice job for FREE! I am very thankful!

Stephanie O.

11/15/2013

THANK YOU PIPELINE RESTORATION!!!!
I can't say enough good things about this team of professionals!!
From Tammy, who books the appointments to Roy, Travis, Jaime, Chris & Ryan that all came out and helped fix our pipe leak under our house! I seriously felt like I was working with friends and was really impressed by their punctuality, their professionalism and their hard work! They all knew exactly what to do and how to get it done and I really liked their teamwork!
These guys are awesome and I highly recommend them to anyone needing any kind of plumbing or slab leak work!
Keep up the good work!!
Your biggest fans,
Steph & Brandon Olson

Ed C.

Oct 18, 2019

Very professional service. Came in on time and very courtesous. After some testing, Mike found out it is not a leak and just some toilet repair is needed in my case. Will set up the appointment for the service. Will definitely recommend to others.

A C.

04/11/2018 12:00:00 SA

With so many good reviews already for Pipeline, I still cannot help myself from leaving another good one for them.
We had a leak on the outside concrete along the outside wall. The first company I called came and did a little detection work and told me we had a slab leak and needed either a re-route or re-pipe work, both are in the thousands. I almost signed up for the re-pipe until I talked to a neighbor who has been living in the same street for almost 20 years and didn't have the slab leak problem. He suggested for a second opinion.
I searched yelp and found Pipeline. What a lucky pick! Chris were working nearby and be able to stopped by within an hour. He is very knowledgeable in his field of work (leak detection). He said he needed to open up a small portion of the drywall to see if this is slab leak or just a leak above the ground. To my amazement, the pin-hole size leak located above ground was just where he opened up the drywall was. He fixed the leak in no time and solved my problem at fraction of my original cost. Chris also gave me a lot information regarding my situation and what my options were in the future.
After sale service is also phenomenal. Thank you Chris! and Pipeline! We need honest merchant like them in these days and age.

Joel L.

Feb 22, 2014

So my house was built in 1957 and the galvanized pipe finally gave up underneath my slab. I figured it was time to re-due the plumbing. Insurance would not cover because the water stayed under the slab and didn't not damage anything inside. I called as many friends/family as I had and told them about my dilemma. After spending three sleepless nights and making over 50 phone calls. My friend sent me the link which explained about slab leaks. I read the summary which was very informative, it was written by Pipeline Restoration. I then started calling and getting estimates from people my friends and family referred me to. After talking to so many people I was hung up on the decision of going Copper or PEX. I again spent another two days researching both. I couldn't really find anyone who said anything bad about PEX other than the guy who ONLY re-piped with copper. I also learned my 12 year old house in Arizona had PEX (Its 120 degrees their in the summer).

Scot, came over and gave me a re-pipe estimate. During the quote, I told him I wanted a Water softener and new water heater too (most places don't know much about water softeners). Scot, gave me a quote which fit my budget and was lower than four others. I called back the Copper guy and told him the deal Scot was giving me. After all he said about only going copper, when I gave him Scots quote for the re-pipe, water heater and water softener he said If he's doing all of that for that price, do it. I called Scot and told him I was in. Scot and his crew put in a new shut off valve, regulator, water heater, Professional water softener and patched my drywall in a day and half. The dry wall worker (Jose) matched my drywall perfectly. Scot was very nice and so was all of his crew. I'm so glad I did PEX now, I couldn't imagine what my walls would have looked like if I went with copper (Its not as easy to work with). If your wondering about PEX, Google PEX VS COPPER and you can research it yourself.

Thanks Scot and crew for treating my home like it was your own.

By the way, I'm a real customer and don't know Scot and yes its Scot with one T.

GOOD LUCK!!!!!!!!!!!!!!!!!

Srikanth S.

Feb 17, 2019

Recently we had a slab leak in the house. House is about 20 years old and starting to hear more such stories in the neighborhood.

Called Pipeline restoration, they were able to come the next day, inspect the leak, and provided a reroute the very next day.

I also decided to do whole house re-piping. Got a very reasonable quote from Roy (owner) and his team was able to start the work in 4-5 days timeframe. The whole repiping was completed in one day and the work was masterful. The crew who came in the morning too necessary precautions to cover everything and made sure that they cleaned up before they left at the end of day. The next day city inspection was completed, and 3rd day dry wall repair was completion.

Very hard to see such professional work done with great customer service these days,

If you have a slab leak, don't wait, call these folks. You will be glad you did!

Abrahim Z.

03/04/2016 12:00:00 SA

I had an excellent experience. I had a leak in the garage where I didn't know where the source was. The came in and performed a complete diagnostics and isolated the leak zone. Then they sealed the pipe , under the slab, without digging through the floor. The who think took less than three days. They were very professional , knowledgeable and friendly.
I am really thankful. I would recommend them to anyone.

Steve S.

Feb 12, 2020

Wow! These guys are really good! We discovered a slab leak, and were very concerned about the work it would entail to repair it. All the advertised companies specialize in whole house repiping, which we did not think would be cost effective nor necessary for our problem.
We found PRP on Yelp (thanks Yelp!) and they were very prompt in coming out to provide us a very reasonable estimate to repair the leak.
Their process called for 3 separate visits by their employees, each of whom were extremely professional and diligent in their part of the process.
This is the same company that some whole-house repipe companies call to epoxy-seal your pipe leaks in the slab. Word to the wise: PRP advised to never consent to jackhammer repairs without consulting with them first.
We highly recommend!

John P.

May 28, 2020

It was a Friday afternoon when I noticed a small puddle of water starting to form along the base molding of a wall in my Family Room. I panicked cause there were no water sources near to where it was coming from. I googled leak detection companies near me because i figured it might be a slab leak. This company's name came up so I called and spoke to the company owner Ryan who sent out one of employees Chris within an hour to detect where the water was coming from. Being a Friday afternoon, I thought it was going to be hard to find someone to come over. Chris set up his equipment and within 5 minutes suspected that the leak was coming from a back wall of a UNDER STAIRS closet wall which was on the other side of the bathroom shower. About 10 feet from where the water appeared. He removed all the boxes of stuff I had stored in the closet, which was no easy task, cut the wall open and found the leak! .He asked if I wanted it repaired and of course I said yes but was thinking to myself OMG, WHAT IS THIS GONNA COST ME. He told me the cost to repair it an I was quite pleased with his quote. I expected a lot worse. Chris was very knowledgeable and and respectful of my belonging and home throughout his quest to find the leak and repair it. And his employer didn't empty my bank account with the cost of the repair and service call. Chris is a definite asset to the company. But the apple didn't fall far from the tree because I got a good vibe when I spoke from the get-go to the company owner, Ryan. Would highly recommend this company and more specifically Chris for your leak detection and plumbing needs..

Donna R.

Oct 17, 2014

Only the best survive!! You can't ask for a better group of folks to come to fix your problem for good. These guys were the best and most respectful of my home. They are a team that work together to fix the problem right the first time. I had a slab leak. They epoxied all my pipes and replaced all the valves. Great job!! Thanks very much to everyone involved. You truly are the best at what you do!

OC P.

6/24/2015

100% satisfied customer. Chris came out to our house this week for a free leak detection/estimate. He identified the issue after a thorough inspection with his fancy detection tools (he doesn't mess around). I won't bore you with the details. The problem was identified, fixed and the work was completed in a timely manner. Thanks to all the yelpers out there for another great referral. These guys are as GOOD as everyone says. Look no further.

Mark W.

Feb 24, 2016

Horrible experience. I had dealings with Chris, Liz, Audrey and Bob at Pipeline Restoration. I have a slab leak in my single level town home in Orange, CA. Chris was sent out to Diagnose and identify the leaking pipe. This is where the troubles began. Chris asked me for permission to cut a hole in the the neighbors garage stucco wall in order to verify his pipe leak diagnosis. Told Chris HOA would be involved, no go. So, he came in the house and decided he was wrong about the leak coming from the garage he decided it was the pipe from the bathroom to the kitchen sink and he wanted to cut holes under the kitchen sink to verify his new diagnosis. I was bewildered because 10 minutes earlier he wanted to cut on the neighbors garage stucco. I told Chris, no cutting today, because by then, I wasn't confident in his diagnosis. He wrote a proposal anyway, based on leaking pipe at the kitchen sink and left. Next day I called Purdy Plumbing for an independent 2nd opinion. Ryan Purdy, the owner, came out and verified the leaking pipe which ran from the garage into the guest bathroom. Chris, from Pipeline Restoration, would have made drywall and stucco cuts in all the wrong places without ever finding the leaking pipe, yikes. Subsequently, I spoke with Bob, project manager for Pipeline Restoration, he encouraged me to do a whole house restoration. Bob said they could fix my slab leak right away and carry over the slab repair payment and apply it towards the whole house project if I decided to fix all my pipes. Be careful here folks, when they sent the proposal on Feb 23, it has a note in small print which states the carry over slab payment OFFER for whole house restoration, would automatically cancel March 1st and I would no longer receive credit. I called the office immediately and Audrey, office manager, told me, too bad, it's company policy. I asked Audrey to have someone contact me. No word yet.

Helen D.

02/04/2020 12:00:00 SA

I was referred to Pipeline Restoration by a family member that did their house about a year ago on a repipe and I am glad we decided to stick with this referral. My husband and I did receive a handful of estimates and over our consultation with Pipeline was the most detailed and priced competitively right. Dante and his team did a full re-pipe on our house in a short notice and got it done in about a week with inspection and patching. They were aware of my urgency and stayed committed to keeping things on track which is A+ service in my books. I would highly recommend Pipeline for your pipe and over plumbing needs as they a good team that gets the job done.

Christine H.

Dec 28, 2018

My service technician was Chris. He arrived on time (he even called ahead), And was very helpful, professional and clean. I would recommend Chris and Pipeline Restoration 110%, every time!!!!!

Rob R.

Sep 11, 2020

Mike showed up promptly. On-time. Very nice and obviously experienced. I learned a lot.
I am surprised to find I do not have a pipe or slab leak.
I am impressed that the diagnosis was so well done and that they did not try to sell me and helped point me in the right direction.
Sometimes you learn more from when someone tells you that they cannot help you! They did not earn a dime. But earned trust.

Kymm C.

10/29/2021

After calling another company, being told I'd get a call back and then hearing nothing, I called Pipeline Restoration for help with a leak we had behind our shower wall. From the moment I spoke with Audrey and she immediately scheduled an appt. for a tech to come out first thing the next day, to having Matt the technician call me 30 mins. prior to our appt. time to verify his arrival I knew this was the company I needed and was so glad to have come to Yelp for help to get their name and number!

After 3 days of living with no water, when Matt arrived to help and was so friendly and understanding of our problem it was fantastic. He got right in and found the leak, gave us a couple different options for repair and then set out to fix the leak, but wait, he went way above and beyond. The option we selected was to cut a hole in our drywall to reach the leak and we were fine with that. However, Matt wasn't and asked if we had a crawlspace under the house. We had an entry put in several years ago in case something like this were to come up and Matt was small enough to squeeze right in and fix the leak without ever having to put a hole in the house!!!

He was much more than an excellent technician, he was friendly and informative, he explained the whole process to us, it's just me and my sister here, so needless to say we know nothing about plumbing. He was great with our three beasts (dogs) and was a real joy to have in our home for the short time it took him to fix our problem. He even gave us the name of a reliable plumber for regular plumbing issues! I haven't been this impressed with a company in a long time. Beginning with the customer service, to the quality of their people and work they're the ones I'll be calling if we ever have to go through this again!

gretchen d.

Aug 20, 2017

I called on a Saturday with a water issue, got a call back from Roy who gave me excellent advice on what to do until my problem could be sorted out and gave me his cell phone number in case I had further questions.
He called the following day, a Sunday, to see if all was ok. Turned out my problem was with condensation leakage from HVAC unit but in the future if I have a plumbing problem I wouldn't hesitate to call Roy.

Paulette B.

Jul 2, 2015

I had a leak on the floor in my garage behind my garage refrigerator, a smell of dampness in my pantry that backs to the same wall. What it looked like at first glance was a refrigerator issue but there was dirt and sand!! I called Pipeline Restoration and Chris came out to explore! I can't tell you how thorough he was. At first glance, it looked like a slab leak but Chris went through all of the necessary testing and it was not a slab leak. He even looked further to find out what could be causing this leak and discovered it was a very slow drip from the refrigerator in my kitchen.

I can't say enough about how thorough and professional Chris was on the job! Don't hesitate to call Pipeline if you have any concerns about a slab leak. They are honest!

John C.

May 10, 2016

I suspected a slab leak on a Wednesday. I called Pipeline Restoration took my info and said they said could not fit me in until Fri. But would call me Thursday if they got an opening. Thursday no call, then Friday no call. Monday no call. Tuesday go with another company. I don't know how the ratings are so high for this company!

Lulu H.

Nov 15, 2011

Excellent plumber! Came to our home today to fix a leaking faucet but after he found out it was just loose, he tightened it and left without charging us anything. Very honest and responsible, highly recommended!

mo m.

3/21/2022

Had a leak. They were great. They were the second place that came out. The first place couldn't find the leak and left a mess. Tony is great!

Sheryl D.

10/08/2015 12:00:00 SA

I had Chris out to fix the water leak in my shower. He was very professional and explained everything he was doing. Great customer service, love this company! Hopefully I won't have to call them again but if I do... I will do so without hesitation! !

Masoud J.

Sep 4, 2017

These guys are professional and know what are they doing. We called them for a slab leak. They explained the pipe restoration process to us clearly with upfront pricing. Chris diagnosed the problem within 20 minutes and got to work to bypass the leak so pipe restoration can be scheduled. Pipeline restoration did an excellent job and they truly deserve the 5-star rating.

Ramsey O.

11/14/2015

These guys are absolutely best! I called them to find the leak in my house. House is rather large and previous company I called came and quit after spanding 5 hours and charging a lot of money. After that I called Pipeline Restoration by looking at the Yelp reviews. I was not hopeful but Chris from pipeline restoration had a very systematic approach and easily found the leak and isolated the pipe from the rest of the plumbing system. The other guys that came the next 2 days were also very professional and polite. Don't waste your money on any other company. Just call these guys.

Michael B.

12/18/2015

Chris over at Pipeline Restoration is a rare find in the plumbing industry. Courteous, knowledgeable, friendly & efficient. It appears this company understands that if you treat a customer right, you'll have them for a lifetime. I highly recommend Chris and the rest of the crew over at Pipeline Restoration.

Craig N.

9/30/2016

My third experience with Pipeline restoration. I think this a very professional operation. Is always there when they say they will be. Knows how to find the problem and fix it
at a very good price. I really trust these guys not to take advantage of me.

K C.

Sep 27, 2016

5 star by far. It's amazing what a contrast there is between these guys and other 5 star companies. PR was the 3rd company out for a slab leak issue (the first two also being 5 star companies), but there was not even a comparison in professionalism and KNOWLEDGE. Chris brought up aspects of our leak and diagnosed things the the other two didn't have a clue about. On top of that, I saved $350 on the leak detection, because Chris did it for FREE!

Fast forward through tons of details and a loooong 3 day process, Chris and the crew were amazing. Start to finish. From the communication, to the quality, to the professionalism, to the knowledge, to the timeliness.... the whole package! Oh and of course, our slab leak is FIXED!

Office girl, can't remember her name, was awesome too at understanding our urgency and situation. She did every thing in her power to accommodate our schedule and attending to our emergency.

Too bad yelp only has a 5 star rating system, because these guys were way ahead of their 5 star competition.

P S.

12/09/2015 12:00:00 SA

Chris was the plumber that serviced our house and he was very thorough with his findings of the hot water leak in the kitchen area. He setup a temporary hot water line so our lives will not be disrupted as we waited for the epoxy team for the repair. The epoxy team led by Jaime came two business days later and was very efficient. Jaime tested to make sure the leak was ready for the epoxy coating and did the repair. Chris then came back to test and make sure the pipes are good and completed the job. Chris was very knowledgeable and we were very comfortable in committing with his company. We had two other plumbers come in before Pipeline and they could not resolve our problem.

L A.

Aug 20, 2013

Scot came out to check for a leak, no charge. He spent about 30 minutes testing the system, and he determined the dampness under the crawlspace was ground water since we live on a slope and not our pipes. We previously had a company bid us $750 to find the leak (ridiculous), and these guys tested it for free. Very professional office manager and plumber arrived on-time. No scams, no bait/switch. I would highly recommend this company, and I will call them again for future plumbing needs.

Maisie L.

1/30/2023

We suspected a slab leak in our house so my friend recommended Pipeline Restoration to us for a free leak detection. My homeowners ins also sent out another plumber to do the leak detection. They both came and gave me 2 different versions of where the leak was, how to repair it, and how much it would cost. The ins plumber told me to do a pipe reroute which would cost more than $1k more than what Matt from Pipeline told me to do the epoxy repair instead. I went with Matt bc he was trustworthy. He is a young guy, but he is very experienced, professional, thorough in his plumbing work, courteous, clean, and considerate. I asked him to wear a mask and booties, and he does that everyday when he came. He originally only punched out 2 spots in my drywall, but then later on he had to punch out another 2 holes to do a complete isolation of the pipe before the epoxy. I was not happy with 4 holes bc my handyman wanted to charge me double to do the drywall patch from 2 to 4 holes. Matt was so kind that after the plumbing was done, he screwed in wood strips & the drywall pieces for me so my handyman was able to give me a discount. And after the epoxy was done, my kitchen faucet had a very slow flow due to debris in it. Matt came back and painstakingly flushed out the debris for us. He is so good at what he does and he's willing to go above and beyond to do an excellent job from start to finish. He is a real asset to this company. I'm very impressed with his work!
I'm happy with Pipeline doing the epoxy repair bc it is easier than rerouting and way less expensive. Matt solved every problem of the slab leak for us. There is 1 small hiccup in this whole process tho. I've asked Jose the epoxy guy to wear a mask, but he wore it below his nose the 1st day. So how does that help?? The 2nd day I asked him politely to cover his nose, and he gave some excuse but at the end he still covered it up. I appreciate that.

Bill T.

3/15/2018

Highly recommended. These are the only plumbing company I have come across who actually show up on time, complete the work in the quoted time and charge the quoted fee. No gouging here or shrug of the shoulders take it or leave it attitude!
They did an excellent job of my replacement shower valve installation and we will definitely be using them for any other projects that we need.

Shawn R.

06/11/2023 12:00:00 SA

I was highly impressed with the service provided by Matthew at PR. He did such a thorough search of my plumbing system and determined that my leak which i was told by a previous plumber was a slab leak was actually a pinhole leak above the slab and he did a great repair job saving me $$$'s with the repair!!! I highly recommend this company!! Matthew was extremely courteous, explained everything that he was doing, was timely and tidy with his work. Do not hesitate to call PR for your plumbing needs.

Joel F.

Aug 31, 2019

Mike came out and performed an analysis on the house. Confirmed no leak within the four walls but did identify that our PVC pressurized irrigation lines in the backyard had some issue. This is not their specialty so I'll have another company repair but I was extremely satisfied with Mike and his commitment to identifying at least one source of our moisture issue. Highly recommend.

TT B.

Apr 27, 2019

I highly recommend this company for plumbing. If you have a water leak crisis and need an honest evaluation, grade A work at a reasonable price, and no gimmicks.....Ryan and Chris are your GO-TO GUYS. They are the professionals and personable. I have recommended them to my family, friends, and neighbors.

Special THANK YOU shoutout to Chris.....you rock!!!

J L.

May 21, 2019

We had a water leak from the ceiling in the garage for two days. Thought it was from the rain the day earlier, but it was actually from water pipes.

Called PRP and they sent someone out the very next day. Tony was great and professional. Price was reasonable and Tony worked efficiently to assessed the problem as copper pipe pinhole leak. He finished repairing it on time and left the area clean. He also gave us good tips to let the wet area dry with a fan for several days before performing dry wall repair.

Thank you, Tony! We highly recommend PRP.

Mark W.

2/24/2016

Horrible experience. I had dealings with Chris, Liz, Audrey and Bob at Pipeline Restoration. I have a slab leak in my single level town home in Orange, CA. Chris was sent out to Diagnose and identify the leaking pipe. This is where the troubles began. Chris asked me for permission to cut a hole in the the neighbors garage stucco wall in order to verify his pipe leak diagnosis. Told Chris HOA would be involved, no go. So, he came in the house and decided he was wrong about the leak coming from the garage he decided it was the pipe from the bathroom to the kitchen sink and he wanted to cut holes under the kitchen sink to verify his new diagnosis. I was bewildered because 10 minutes earlier he wanted to cut on the neighbors garage stucco. I told Chris, no cutting today, because by then, I wasn't confident in his diagnosis. He wrote a proposal anyway, based on leaking pipe at the kitchen sink and left. Next day I called Purdy Plumbing for an independent 2nd opinion. Ryan Purdy, the owner, came out and verified the leaking pipe which ran from the garage into the guest bathroom. Chris, from Pipeline Restoration, would have made drywall and stucco cuts in all the wrong places without ever finding the leaking pipe, yikes. Subsequently, I spoke with Bob, project manager for Pipeline Restoration, he encouraged me to do a whole house restoration. Bob said they could fix my slab leak right away and carry over the slab repair payment and apply it towards the whole house project if I decided to fix all my pipes. Be careful here folks, when they sent the proposal on Feb 23, it has a note in small print which states the carry over slab payment OFFER for whole house restoration, would automatically cancel March 1st and I would no longer receive credit. I called the office immediately and Audrey, office manager, told me, too bad, it's company policy. I asked Audrey to have someone contact me. No word yet.

John P.

10/13/2021

We called Pipeline Restoration to confirm and advise on what we thought may be a slab leak. Matthew arrived right on time. After inspecting the situation and testing his theory, he confirmed the issue was not a costly slab leak but a leak from the bathroom which could easily be resolved with sealant. He was kind, knowledgeable, and honest. There is a reason Pipeline is a 5 star business.

Monica R.

May 12, 2016

Pipeline Restoration should be your GO TO company for any of your leaky pipes. Roy, the owner was quick to respond to my message on a Saturday morning and came out on Monday morning to assess the situation. Chris, the finest plumber I have ever dealt with, came to pinpoint and stop the leaks with the least invasive solution. He went above and beyond to make sure he found all the leaks and to ensure we would have hot water during the epoxy process. I have never met a more courteous, conscientious and friendly plumber! I would highly recommend this company!
Monica R.
Yorba Linda

Gerri K.

Dec 2, 2019

It's been about a year since pipeline Restoration came out and fixed the slab leak in our house. Life happens and I forgot to review them at that time, but they deserve a review nonetheless, so here it is. All the gentlemen that came out to inspect for a leak, find and repair the leak were professional, prompt and courteous. You couldnt ask for better. Plus, the quality of the repair work stands for itself. Compared to the costs and issues of other types of slab leak repairs, such as rerouting pipes, epoxy is a great solution for leak repairs. Another note, I sent both a yelp quote request but also called their number shortly after because of my anxiety about the leak. When I called I was told I was out of the service area, but Roy responded to my yelp request shortly after and said his team could come out. I am so thankful that they did. The company provides quality, professional and trustworthy service.Thanks so much!

Les S.

12/03/2016 12:00:00 SA

Roy Terry came out late this afternoon from Pipeline Restoration for a second leak since purchasing my 1st new home - It was a particularly bad week for me and it is my birthday...unfortunately he caught me in meltdown mode yet he was brave enough to show up!...all of the plumbers were deployed and he told me he would do his best to get to my home as soon as possible and a few hours later he called and was over in 10 minutes and fixed the leak. Ultimately I will need to re-pipe and I will certainly use Pipeline as this is the second experience with them. Both times they were here within hours of my call and took care of the problem. They are nice too which always makes an annoying experience more pleasant. I would highly recommend them! Roy was great.....

Bob C.

5/18/2023

Roy's team is the most professional and honest team I have ever worked with as a homeowner. Their foreman Chris provided me the best detailed quote for a re-piping job and extremely reasonable price.
With a six men crew, they were able to re-fit the house with pix lines and completed their work from 8 - 8....simply amusing...the next day a three men crew are able to patch up all the cut holes and you almost could not tell there are patching done before. I highly recommended this company if you are looking for re-piping work.

Kyle R.

Sep 30, 2011

I had 2 plumbers come to my house for a leak and immediately they tried to up sell me before they even found the leak. Four holes in my drywall and $300 later, they hadn't even found the leak. Fired! I found Pipeline Restoration, and thank God I did. They found the leak for free, then patiently described all the options to me. They gave me a very competitive quote and finished the work the same day.

Prognosis - Slab leak with a secondary pinhole leak in the ceiling.
Options - Coat the slab line for $1,100 or re-route it for $750.
Choice - I re-routed for $750, and then they fixed the other leak for $50.

Total cost $800. Company A that cut my drywall, never found the leak, and tried to up sell me quoted $2,500 to fix the same slab leak. Company B also quoted $2,200 if they found a slab leak.

Thank you to Mike, Ryan and Roy. Great team!!

Paul M.

Sep 28, 2016

The most dependable, responsible company you can imagine They did the epoxy treatment on our water pipes. They did a great job, on time and budget. A couple of things happened (not their fault at all) that required them to come back to our house. They responded immediately and very graciously to our requests and resolved the issues right away. I cannot recommend them more highly.

Tamara K.

8/26/2019

Every once in a while I run across a truly professional, reliable, no nonsense service provider. We had a nasty leak in Laguna Niguel, our 5th, so by this time we are leak experts. We researched the market, found these guys, checked them out and went ahead with an epoxy solution. They were really thorough, stuck to upfront numbers, gave us 2 hour time windows which they adhered to, and all workers were truly experienced. The best part? A line was mildly clogged at the kitchen sink after the work was completed. A quick call and they sent Chris, normally in Sales, and he found the problem. No charge and all good in the end. This epoxy thing is for real and is very cost effective; they are the experts for that. Great job guys, going nowhere else!

Jason C.

06/08/2015 12:00:00 SA

Called Pipeline Restoration this morning to schedule a free inspection on some water stain appearing on my garage ceiling under a restroom. I was offered a next day appt, however had to schedule the following day since I cannot be home. Within the next hour I got a call to see if I was able to be home the next hour since they had a cancelled appt. Since I was home, I agreed and Chris came on time as scheduled and even called me to give me the exact time he will be here. When he arrived, he was very courteous and cut the dry wood to to start inspecting the leak. I was very impressed that he took his shoes off upon inspecting my 2nd floor restroom. Usually any service technician will not do something like this. Upon inspection, it turned out there are no pipe leak. Instead it might be some minor water leaking around toilet base. So he suggest to use both the toilet and shower and observe if there are any further leaking. If not, then everything should be fine. Before he left, I asked him to see how much was the labor since he spend at least a good 45 minutes at my house. Amazingly he said it was free. You don't find these type of companies anymore at least in my own opinion. I highly recommend them and will definitely call them for future service if the leak ever happen again.

Saeed J.

6/15/2019

This company is expert in finding the leak and fixing it. For months and months we were seeing water in out garage. I had brought other people I found in Craig's List to find and fix it. They charged me hundreds of dollars and claimed that the leak was fixed, but the water came back. I finally searched online for someone that knew what they were doing.
This company offered free estimate. I thought there is loss.
I finally made an appointment with them and Mat, one of their technicians, came in, checked our pipes with an electronic devise that showed higher frequency in a specific section of hot water line from water heater to washing machine. He was very professional and explained the procedure of what they could do to fix it, how long it would take, and how much it it would cost. He left without charging a penny. Later on I called and made appointment for the procedure. Mat came and isolated that section of pipe, next day, another technician came and using a composite material lined that section and the following day Mat came back and reconnected the pipe and we were back having hot water in all areas of house. The charge for theire work was $1,400. The area in the garage where we had water all the time slowly dried up.

Throughout the entire job, they were kind enough to explain what they were going to do, and answered all questions that I was asking.

If you have a pipe leak problem in the slab or other areas of your house, get a free estimate from this company and you will probably be happy that you did.

Michael L.

Apr 7, 2017

I had a hot water slab leak at the joint of the house foundation and garage about 2 weeks ago. I first noted that it was strange cold water facet at ground floor bathroom was running warm water at each turn-on and later my wife noticed a warm water leaking in garage from the joint. I shut the water valve and started to search online. It seemed that the hot water pipe under ground was leaking and formed a small hot water pound underground warmed up the cold water. So I shut only warm water and keep cold water running to maintain basic living without hot water.

I started to search solutions. The first leak detector never showed up. The 2nd expert spent 2 hours and cannot locate the leak. The 3rd one with 30 year experience suggested jack hammering the warm floor blindly and hoping the leak can be found and fixed. I felt uncomfortable to hand over the repair work to any of these. So I continued searching online and noticed Pipeline Restoration that using epoxy to reline the pipelines underground. I called them for a free detection and Chris came next day, and he explained clearly my choices: epoxy relining and reroute, but jack hammering a hole in the floor was not a choice as he noticed our foundation was post tension slab (there was a note in the garage showed that. Later I found that it could be a disaster If digging a hole in a post tension slab foundation.) With some equipment, Chris said he detected the leak by 99% confidence, and cut off and capped the leaked portion of pipe, but kept both cold and hot water running through backup lines. The next morning, another crew of Pipeline showed up with a lot of equipment, airflow test, sand blaster, epoxy gun etc, and they tested the pithole size by checking the air pressure difference between suspected portion and was confirmed the leak. My good feeling about resolution of the leak was blown away with a big pop sound from underground. They told me that the hole was too big to fix by epoxy. The only choice is to reroute the pipe.

The Pipeline sent another crew of Tony and Matt next morning, and reroute the leaked underground pipelines with new copper and PEX line inside of dry wall. They worked extremely efficiently and kept minimum invasion and damage to the dry wall. 2 hours later the pipeline was rerouted with only 2 10x10 holes in the garage dry wall. Tony and Matt cleaned up the whole area and the charge from Pipeline was surprisingly inexpensive. The leak was fixed without any incidence, and live goes on. I attached a picture of Tony and Matthew with their permission.

Thank you Pipeline Restoration and Chris, Tony and Matt, and 2 other crews for epoxy (sorry forget your names.)

Binh L.

6/28/2016

We had a water leakage in our house in Irvine. Chris came on time and methodically detected and isolated where the leakage was. The leakage was between the water supply (from the external wall) and the sprinkler system and under the hardscape which should be fixed by a landscaper or gardener. Chris did a good job of explaining and confirming his finding. Since he does not do this type of repair he did not charge us for the service. Chris is a pleasant person to work with and did an excellent job. I would recommend him. Cheers, B.L.

Richard T.

1/21/2022

Love their afterward care. I had epoxy pipe repair 3 years ago. It started leaking again, called them, they repair it within 24 hours. Who does that?? Best warrantee service ever.

Tony J.

Feb 4, 2013

I called these guys when another local plumber gave me their professional opinion about my slab leak. Michael showed up to my house early, diagnosed the problem (which was NOT a slab leak), and saved me about $1300.

Rich D.

Apr 29, 2019

We had a leak behind a wall and was having a difficult time getting a plumber to come out quickly. We contacted Pipeline via their website and got a response in short order. Kyle arrived a few hours later and had the problem diagnosed and solved in no time. We couldn't be happier with their professionalism, cleanliness, expertise, and price. I will definitely use this company for future plumbing needs. Thanks Priceline and thanks Kyle.

J L.

Dec 11, 2014

What an unbelievably wonderful company. I had a leak (which turned out to be a running exterior hose) and in a flash the owner of the company, Roy, sent his son and one other, to assist in locating the problem. In addition, Roy offered to come out personally to our house and meet our original plumber on site to locate the problem if it was needed. Fortunately, it was unnecessary. The charge - nil. I know who I will be using for my plumbing needs in the future. What great customer relations - and what a tribute to this company.

Jack T.

8/26/2019

These guys were quick to respond, and able to get a technician out right away (not an emergency for me, so scheduled next work day).

The tech was knowledgeable, efficient, and used booties! I was hearing a dripping noise in an upstairs wall, and he was able to reassure me that it was most likely the AC condenser line, an expected sound to hear. He did his due diligence and checked the walls and ceiling for moisture, both upstairs and downstairs. Also answered some other miscellaneous questions I had for him while here.

If I ever need a real service, these guys will be the first I turn to!

Siamack S.

7/26/2020

Excellent job by a great crew on a slab leak.

william p.

Jan 29, 2023

We had our fourth pinhole leak last month and called several companies to investigate. PR was the first and located the source of the current slab leak at no charge. Because they are able to offer the AirKote option they offered me two options: one to reroute the line and another to epoxy the existing line. At this point we had decided to repipe the entire house due to the recurring leaks and they gave us a fair quote, less than what my neighbors had recently paid.

The re-piping with pex was completed in one day and an excellent patching crew repaired the access holes the next day. Because our island was inaccessible for new pipe without demo-ing the slab, they were able to apply AirKote to just this one section. Other repipe companies would have been forced to dig.

Highly recommend. Chris, Matt, and Jose were prompt, professional, and friendly.

Karen B.

Feb 25, 2013

Simply the Best

These guys are fantastic and I concur with others who previously reviewed Pipeline. Mike came out and was able to do what two other top rated yelp plumbers and a top rated sprinkler repair person could not do -- diagnose the problem and install a valve. That told us it was an irrigation/sprinkler leak not a house leak and Pipeline recommended a competent person to take care of the irrigaton problem, which is now being addresseed. Pipeline explained the whole process before the job and the charges were reasonable for the time they spent with us. Mike even returned to help the irrigation person. That is going over and above what any other plumber would do. I would not hesitate to hire them again for any of our plumbing issues.

Ocgirl W.

06/08/2015 12:00:00 SA

I have had problems with the moisture in my place and of course HOA would Not cover the charges if they have to hire a Water Leak specialist. I came across their website that offered a Free leak detection and since there was a cancellation they were able to get a technician to come down to test. Chris, you are the man! Chris is AWESOME! He was able to check around my place for any possible leaks and even did a pressure test leak and the outcome is that there is No leak in my place which is Great news! Chris, gave me a couple of suggestions and other alternatives where it could be coming from and I have decided to go back to HOA and dispute this problem further. I highly recommend Pipeline Restoration to do the job, but definitely would request for Chris!; he is very knowledgeable and Very professional! Thank you for everything you've done!

Laura D.

Mar 9, 2023

I called them for a suspected leak in our master bathroom. They came in just a few hours. The technicians are courteous, knowledgeable and honest. Though they didn't get my business because they didn't find any leak, they will have me as their customer if we shall encounter any problems in the future.

Thank you, Pipeline Restoration!

TS T.

Jun 15, 2020

Awesome service from John. He was so honest to find our root cause of water leak (refrigerator) from hardwood floor in after opening smallest drywall for him to go and check. He could have said it is slab leak. He recommended to call appliance guy and i was not charged at all.

John L.

Apr 8, 2013

One Friday I was sitting in my office and heard a light hissing sound coming from inside the wall. I checked all water valves inside the house and everything were closed. Then I ran outside to check on the hose bibs. Upon checking the exterior, I discovered a wet spot about twelve inch across on the slab foundation. I touched the wet spot and it was warm water. The spot happened to be on the opposite side of the wall where I heard the hissing sound. I immediately thought OH NO. I HAD A SLAB LEAK! So at that moment I went into a panic mode. It must cost me thousands of dollars to rectify this problem and the unpleasant thought of demolishing my hardwood floor to repair this leak hit me hard.

I went back inside and started to google slab leak. I found Pipeline Restoration website and read on their online materials. I called the company and spoke to Ryan. He told me that someone would come in less than an hour to detect the leak. About forty five minutes later, Chris arrived. He was very polite and extremely professional. He had all this gadgetry that he used in order to find the source of leak. He explained to me every step that he did. In about one hour, he had cut two drywall openings about one square foot in size and isolated the problem. He found the leak to be on the copper pipe running underneath the office floor. Chris then capped the section of the copper pipe that he cut. He told me that for the weekend, I would be left with one bathroom and the kitchen without hot water, but my other two bathrooms would still have hot water available. Chris then told me that my epoxy lining would be scheduled for either Monday or Tuesday.

On Sunday, Ryan called to inform me that someone would come to do the epoxy lining. Chris and Travis came around noon. They cleaned and dried the pipe, sandblast it, and did the epoxy lining. It took about two hours. Then Chris told me that he would come back later that day to do the final solder of the copper pipes and screw back the drywall. Chris was fast, methodical, precise, and efficient in everything that he did. Job done! My slab leak problem did not turn into a nightmare. I'm glad I found Pipeline Restoration. It is a very honest company with professional crews. I will definitely recommend this company if anyone had a pipe leak.

Cici B.

04/08/2018 12:00:00 SA

The owner Roy is a person of great character. He helped me diagnose a problem over the phone and did so without asking for any money. This saved me time and money. He spent probably 40 minutes with me over the phone, reviewing my pictures including a short video clip of my problem. When we experience our next real leak we'll get the house repipe through Pipeline Restoration.

Walid W.

11/20/2013

had a slab leak. Ryan responded immediately with great information and stopped by and took care of the problem. Than he assigned Chris to come by and fix the problem. Ryan and Chris were very professional and courteous. Superb customer service. I highly recommend them for any type of pluming work.

Donna H.

12/30/2014

Let me say at the onset that I am not a friend or relative of Pipeline Restoration.....just a homeowner with a leak.

We originally called a well known local plumbing company. They sent out a plumber who diagnosed our problem as a slab leak. He suggested either repiping the entire house or running a new pipe around the outside base of the house, circumventing the leaky pipe running through the concrete slab.And let me tell you, these were not inexpensive solutions.

I wanted a second opinion and called Pipeline Restoration. Mike arrived and within 10 minutes found the leak....in a wall....in a pipe going to the water heater. The first plumber had misdiagnosed an (expensive) slab leak. Mike quickly fixed the leak and we were back in business.

Mike was super nice and answered all of our questions. And his price was very reasonable. If you have a leak in your house and you don't know where it's coming from, call these guys FIRST.

Abrahim Z.

Mar 4, 2016

I had an excellent experience. I had a leak in the garage where I didn't know where the source was. The came in and performed a complete diagnostics and isolated the leak zone. Then they sealed the pipe , under the slab, without digging through the floor. The who think took less than three days. They were very professional , knowledgeable and friendly.
I am really thankful. I would recommend them to anyone.

pooja d.

01/11/2018 12:00:00 SA

We currently have a slab leak in our home. Mike came and gave us an estimate for the reroute. He seemed great and knowledgeable - given our home is older we then inquired into whole house repipe. Ken came and gave us a lot of information but after a lot of deliberation we decided to just get the single line repaired and not deal with the chaos of a whole house repipe now but planned that we would likely go with Pipeline Restoration this summer to reroute our whole house.

Called to schedule the reroute and Audrey was not very friendly when I asked if they would cover our furniture with plastic while cutting the drywall. Then she would not accommodate a morning appointment request - saying we will only do an afternoon. When I suggested I should maybe call another company, she said I should go ahead and call Repipe 1 and maybe they could accommodate you since we are a small company. Poor customer service. Lost my business for the small reroute and future repipe - and will not be referring them to all my many neighbors who also have leaks.

D P.

8/13/2013

Pipeline Restoration. Call them for your next plumbing leak!!! You couldn't ask for a better bunch of guys for customer service, dependability, professionalism and respect. They are quick to respond too! Michael and Chris told me what they are going to do, and explained possible repair options. The price I was quoted was less then half of what the other guy quoted! My quote was for one leak, in the process they found a second leak, dirt clogging my pipes and the cartridge on my shower faucet had to be replaced. The work never stopped!!! What started as a 3 hour job turned into 7 1/2 hours! Chris never complained and never stopped working. He was determined not to leave until I could turn my water on and not worry about leaking...or anything else for that matter. Oh, and he even cleaned up after himself! And in the end I still paid LESS (about $500 less) than that other guy for more than twice the work! Thank you Chris and Pipeline Restoration!

Mona N.

Oct 9, 2015

Great customer service. They are professional, trustworthy and efficient and their price is so reasonable. I am so glad that I found Pipeline Restoration.

Suzanne D.

Jan 11, 2015

I am actually writing this review about service NOT received from Pipeline Restoration. On Dec 26, 2014 we found water bubbling up from our laminate wood flooring and carpet. My husband and I had no idea what was happening. A quick search online revealed that we probably had a slab leak. Based on the glowing Yelp reviews we called PR. Roy Terry promptly returned our call, referred us to ProCare Services (a dry out company...who have also been wonderful) and came out to evaluate our problem within about an hour. After a thorough evaluation, the diagnosis was a catastrophic leak from a refrigerator filter....not a slab leak. There was no charge for this evaluation and they left us in the very capable hands of John with ProCare Services. We felt like another company could have diagnosed and charged us for a problem that we - in fact - didn't have. PR displayed great honesty and integrity and we highly recommend them.

Flix C.

Apr 1, 2019

The moisture in the living room during the remodeling set us off into a state of panic over the weekend. Pipeline Restoration called back to verify there is no emergency on Sunday. Matthew came on Monday and did a thorough inspection including pressure testing and locating the supply and drainage lines. It was a big relief to learn there is no slab leak. Matthew quickly located the access to the sump pump that was installed decades ago from one of the former owners. He is a fountain of knowledge and was very courteous and friendly. We appreciate his time and effort and will definitely use this company again for future needs.

Annie L.

5/28/2019

We have a leak and the plumber came out and performed a check. He narrowed it down to water main coming to the house as the interior pressure checked out. Because his equipment cannot detect PVC leaks, he was so good as to recommend another plumber. I so appreciate him taking the time to educate me on a free service call! This is the type of customer service we no longer see these days. I spent the rest of the day telling everyone about him, and I'm embarrassed I forgot his name. I ended up going with his recommendation, and the issue has been fixed. This is definitely above and beyond, and I wish I could give more than 5 stars. Thank you so very much!

John N.

Mar 1, 2018

What can I say. Chris is the man. Give them a call. The come and take care of ur problem. Done and done.

Anita C.

Oct 30, 2016

Top notch customer service. On a weekend (of course), I received an email from a tenant letting me know about a possible water leak (hot tiles) at a rental property I manage. I was panicked and immediately started Yelping water leak specialists in the OC. I contacted Pipeline Restoration and a slew of other companies. I'll admit, I was most interested in Pipeline Restoration from the beginning because of the FREE water leak detection coupon I spotted on Yelp. However, what set Pipeline apart was the time the owner Roy took to carefully and patiently explain to me the process from beginning to end, including any charges. Roy spoke with me on a Sunday, which I'm assuming was his day off. What made Pipeline Restoration a dream to work with from a property manager's perspective is that the very competent office staff took over the scheduling and reached out to my tenant on my behalf so I didn't have to run around being the go-between person. I was told that the teams that came to diagnose and repair what turned out to be a slab leak were very professional and efficient. The estimated cost was very close to the actual cost - in fact, the actual cost might have been a hair under the estimate. All in all, highly recommended.

Jen C.

06/07/2021 12:00:00 SA

800-870-0970. This is the phone number. The number on line is an old number. They are amazing.

Kim T.

8/24/2015

Last week I thought I had a slab leek. I called Pipeline and they scheduled an appointment the very next morning. Chris came out and he was actually 10 minutes early. He checked my meter and all my plumbing and assessed that I didn't have a leak at all. Most likely I had an AC issue. Chris was friendly and informative. I'm grateful for Pipeline getting me an appointment ASAP and Chris coming out right away. If I ever need plumbing work in the future, I would definitely call this company again.

Leah O.

Aug 28, 2015

Super professional and a great company. We had our entire house done in epoxy after having one slab leak and seven months later another major leak.

These guys were great!

T K.

11/17/2014

These guys are PROS. We had a slab leak last year (second one) and decided to repipe all the plumbing in our house. I wish we had called Pipeline Restoration first to stop the leak but went with another company and ended up paying almost $500 to just stop the leak and for inspection/leak detection. Yikes! The guy also seemed to waver a bit coming up with an estimate for a full repipe.

We decided to look again and found Pipeline Restoration. Ryan came out for the inspection and he was very professional, straight forward, and answered all of our questions. You can tell he is very experienced in his profession as he was knew exactly what to look for and what needed to be fixed.

The crew (nice guys) came out and repiped our house in one day. It was quite a production but everything went pretty smoothly. Their drywall (service included in with repipe - awesome) person did a great job on patching up the walls as well. Scot was on site during the repairs and he made sure that everything was done properly. We even had follow up visits to fine tune the plumbing.

Oh I also have to mention Tammie, who sets up the appointments and deals with the billing, forms, contracts, etc. Great and prompt communications.

Highly recommend Pipeline Restorations.

Miriam V.

1/20/2016

Very professional honest and punctual. Roy and his team explained every detail in the process of having the one line done. Roy even went out of his way to correct things that were done incorrectly by another plumbing company. I would give them ten stars. I highly recommend Pipeline restoration.

M S.

8/22/2016

Plumbing problems are usually a real drag, but when you come across a competent, honest, gem of an outfit like Pipeline Restoration, plumbing problems are just not so bad. This morning I had the absolutely most pleasant experience I have ever had with a plumber, or any kind of repair man for that matter.

Over the weekend I noticed a slab leak in the garage. I immediately thought disaster. Having been fortunate enough to have not had any major plumbing problems while living in Orange County, I didn't know who to call, so I went to google and yelp. I called an outfit, that shall remain nameless, that appeared at the top of the listings with almost 300 reviews and a 4+ star rating. The plumber they sent took a look at the leak, groaned, and immediately starting talking about tearing up the concrete between the garage and the street to fix the problem. I don't know much about plumbing but it was clear to me after inspecting the problem that the pipes on the street side where fine and the leak was on the house side. After I offered my opinion, he agreed. It was also pretty clear the leak was pretty close to where the pipe entered the slab, but he thought that a leak detection was necessary, so he scheduled one for Monday, and quoted approx. $285.00 for the leak detection alone.

Needless to say I was pretty uncomfortable with this, so I went back to yelp looking for a second opinion and came across Pipeline Restoration. As soon as I started speaking to Roy, I knew I had come to the right place. He understood and discussed my leak as if he was standing right there looking at it. We scheduled a service call for 8:30am Monday morning. Roy had originally schedule another of his plumbers to make the service call, but Monday turned out to be busier than expected, so Roy came out himself at exactly 8:30am as scheduled. He took a look a the leak, explained my options, including removing a cement patch and possibly fixing the leak without a reroute, and in exactly an hour, the leak was fixed for less than the cost of the leak detection that the other plumbing company, who shall still remain nameless, ordered.

If I hadn't found Roy's Pipeline Restoration, who knows how much money and disruption I would have incurred. I am very sincerely blown away by the professionalism, honesty and excellent service I experienced today with Roy and Pipeline Restoration and would recommend them WITHOUT HESITATION. CALL THEM!!!

Marianne D.

Feb 21, 2020

I am pleased with the customer service and professional work ethic of Pipeline Restoration Plumbing, and specifically how Ryan responded to my concerns. It was discovered that I had a main line leak while having my front yard remodeled. I needed to have it fixed quickly so as to not inhibit the work of the remodeling crew. Ryan helped me figure out how I wanted to handle the leak and then took care of it! The entire process took only in a couple of days (one day to actually do the work). And he made sure that my beautiful flagstone entry way was not compromised unduly in the process. I will recommend Pipeline Restoration Plumbing to friends and family.

Dana R.

Nov 6, 2014

Really impressed with this company. From the first phone call to schedule my appointment until Chris came out to my house, I was impressed. I called to schedule the appointment and they were able to come out the next day. I had water leaking in my bathroom from under the tile and of course was thinking the worst. Slab leak, bathroom torn up, going to have to spend a ton of money and rearrange priorities for the holidays...yes, I worry. When Chris came out he said he was going to do a leak detection and we would go from there. Turned out that he couldn't find a leak and suspected the problem was coming from the toilet. This was music to my ears! He told me what would be the most cost effective thing to do. He even took the time to explain my plumbing system to me and made recommendations for the future if I intended on staying in the house. All this and he didn't charge me a thing. I definitely know who I'm going to call when I decide to do the repipe. These guys are a class operation.

P S.

Dec 9, 2015

Chris was the plumber that serviced our house and he was very thorough with his findings of the hot water leak in the kitchen area. He setup a temporary hot water line so our lives will not be disrupted as we waited for the epoxy team for the repair. The epoxy team led by Jaime came two business days later and was very efficient. Jaime tested to make sure the leak was ready for the epoxy coating and did the repair. Chris then came back to test and make sure the pipes are good and completed the job. Chris was very knowledgeable and we were very comfortable in committing with his company. We had two other plumbers come in before Pipeline and they could not resolve our problem.

Chuck A.

1/16/2020

Epoxy coating or Re-pipe (pex pipe)

I walked our house will multiple companies and priced epoxy vs re-pipe. We have a 3,000sq.ft. house with 3 full bathrooms, kitchen, laundry, hose-bibs. The pricing between both systems for our house was not that different (re-piping was approx. $1,000.00 lower) - but the deciding factor was the application.
The epoxy system would require 4 days with the water off to complete the installation (there would be a couple of drywall holes at key places) - The re-pipe would take 4 days to complete but the water would be off only 1 day.
The water off for 1 day was key - this allowed us (and our animals) to stay in the house during the work. The re-pipe company spelled out the schedule: Day 1 holes in drywall and re-pipe; Day 2 city inspection; Day 3 drywall patch; Day 4 city final inspection. The scheduled seemed to be aggressive but that is what was commented to by re-pipe company.

So this is what happened:
Monday (Day 1) at 8:00am a 7 men team from the company were at my door ready to work. The first 1 to 2 hours was moving furniture, refrigerators, washer/dryer, pictures, etc. and then covering everything for protection (including my driveway for staging of equipment). The team worked non-stop (I was in the house all day in my office working) all day. When they started, they said they would be done at 6:00pm - they were complete (water on) at 5:30pm. They walked the house with my wife and I to checked that every valve/faucet was working properly - which it was - I was Amazed.
Tuesday (Day 2) the city inspector was in - check the work - no corrections and approved the rough plumbing.
Wednesday (Day 3) at 9:00am a 4 man team from the company were at my door ready to work. Again, the first 1 to 2 was covering everything for protection (including the driveway). Then the team worked all day to patch all drywall holes (drywall patch work included texturing to match existing wall/ceiling finish) - there were over 100 small drywall holes need to compete the re-pipe. In addition there was two exterior plaster patches for the hose-bib work. All the patch, texture work was complete at 7:00 inside the house (all walls and ceiling complete) the team will be back in the morning to finish the patch and texture on holes in garage area.
Thursday (Day 4) drywall team back at 9:00am and finished garage. The city inspector for final approval - approved.

My wife, daughter, animals, and I were able to stay in our house thru the whole process. I could not be happier.

The price was as per the quote with no adds. They even included a second water leak repair we had before the official re-pipe work started as no extra cost.

Re-pipe company: Pipeline Restoration, Santa Ana (800) 870-0970 our lead contact Chris Gilbert. I recommend this company.

Ellie A.

Jul 24, 2019

I just want to say thank you for your fast response by sending Roy to come detect the possible leak!
He's a very smart young man, and saved me a lot of money by figuring it out correctly. There was no underground leak in my front yard it was the hose that was leaking. It would've cost me a ton had I listened to the other plumber and not get a second opinion.
Thank you Roy and Pipeline Restoration!!!

Hannah A.

Jan 7, 2021

Chris was so kind to inspect the leak in my wall. He saw that it was a problem with the cast iron riser which he no longer does so he didn't charge me anything. He even recommended me someone and typed things down for me to ask and compare prices. So thankful for him- would highly recommend!

Sergio H.

6/19/2015

These guys are awesome! They saved me thousands! I had a slab leak in my duplex in Orange. This company came out immediately and worked diligently in resolving the issue. They even gave me a much lower bill because I didn't need the full scope of service they thought. Hard to find an honest company out there that does the right thing. I will definitely recommend to my friends and family. Chris & Ryan you guys were awesome! Thanks again for your hard work.

Joel L.

2/22/2014

So my house was built in 1957 and the galvanized pipe finally gave up underneath my slab. I figured it was time to re-due the plumbing. Insurance would not cover because the water stayed under the slab and didn't not damage anything inside. I called as many friends/family as I had and told them about my dilemma. After spending three sleepless nights and making over 50 phone calls. My friend sent me the link which explained about slab leaks. I read the summary which was very informative, it was written by Pipeline Restoration. I then started calling and getting estimates from people my friends and family referred me to. After talking to so many people I was hung up on the decision of going Copper or PEX. I again spent another two days researching both. I couldn't really find anyone who said anything bad about PEX other than the guy who ONLY re-piped with copper. I also learned my 12 year old house in Arizona had PEX (Its 120 degrees their in the summer).

Scot, came over and gave me a re-pipe estimate. During the quote, I told him I wanted a Water softener and new water heater too (most places don't know much about water softeners). Scot, gave me a quote which fit my budget and was lower than four others. I called back the Copper guy and told him the deal Scot was giving me. After all he said about only going copper, when I gave him Scots quote for the re-pipe, water heater and water softener he said If he's doing all of that for that price, do it. I called Scot and told him I was in. Scot and his crew put in a new shut off valve, regulator, water heater, Professional water softener and patched my drywall in a day and half. The dry wall worker (Jose) matched my drywall perfectly. Scot was very nice and so was all of his crew. I'm so glad I did PEX now, I couldn't imagine what my walls would have looked like if I went with copper (Its not as easy to work with). If your wondering about PEX, Google PEX VS COPPER and you can research it yourself.

Thanks Scot and crew for treating my home like it was your own.

By the way, I'm a real customer and don't know Scot and yes its Scot with one T.

GOOD LUCK!!!!!!!!!!!!!!!!!

Karen S.

4/28/2016

Leak number two and pipeline came to the rescue again! This time they saved me nearly $1k! They are organized with scheduling and are quick to get the job done! Thank you!

Lori E.

5/13/2017

we got a slab leak from a hot water pipe. I was totally stressed out this was the first time that this ever happen so I hit the computer went to yelp and did some research. Had about 5 different companies come out and talk to us and give quotes on how to repair the slab leak. Pipeline Restoration was the first company I called and the first out. But doing research you don't settle on just one. After speaking with other companies and getting quote they were the best quote. After speaking with them the best solution was to just replace all the pipes in the house seeing's how the house was built in 1968 and this was the first slab leak. How do I know? my father in law was the original owner he never sold. Anyway....they came out relocated the pipes, took care of the city inspector, had them come out and do the drywall and texture. All of this took 1 week. I most likely would have been faster but you always have the city inspector that works on there time :) anyway, they were outstanding respectable and cleaned up there mess which I really appreciate because we just remolded 2 yrs ago and have new wood floors and new bathroom cabinets. I totally recommend them and ask for Bryan. He is on it!!! if you call he answers if you leave a message he returns your call. He is polite and respectable which is what you truly look for in a business. Its not just the money its the people too. Thank you Pipeline for everything

Suzann W.

Sep 17, 2019

These guys are knowledgeable and professional! We had our usual plumbing company come in initially, their approach and work estimations (200$-3K) didn't seem right we realized that all plumbers dont have the same skill set. We approached PRP they came in right away, the initial guy's approach was off but we decided to go with them coz the quote was in the hundreds vs the 1000s . Eventually they sent Tony and he made perfect sense, his approach was logical , minimally invasive and he was able to detect and fix the leak in 2 hours. He was clean and very professional. I'd definitely approach them for leak concerns and recommend them to others!

Gary L.

12/20/2018

I cannot believe the great service I received from this company. Chris came out and isolated the slab leak in the first 15 - 30 minutes. He capped off the bad pipe and restored water to the rest of the house. The epoxy process on the second day took less than an hour. When Chris came back on day three, he reconnected everything & checked for leaks. He was very gentle with the wall he had to cut into and replaced the drywall at the end of the job. Short of mud a texture, you would never know any repair was done. This was the most professional and friendly service I've received from a company in a very long time. I would recommend them 100% to anyone with leaking pipes they can't get to. Thanks!!!

Kat L.

5/29/2019

Great Outstanding Company from the start. Roy And his crew deserves 6 stars. We received the best price quote for the job done in our house. The job was completed on time. They really know how and you can not go wrong with this company. Strongly recommended. Me and my husband Ray very satisfied.

Mark D.

Feb 5, 2020

Wow what can I say! Had a small leak on the outside of my house that I noticed water was coming up from the bottom of the stucco. Roy came out and took a look and gave me a couple of options. Then his son Mike came out and kind of reiterated the same sentiments. How nice is that coming out no charge assessing your situation and giving you recommendations. After keeping a watchful eye on it I started to notice a lot more water. I immediately called pipeline restoration. Michael came out and assess the situation again and found a small pinhole leak in the hot water line. Let me just say this. In this day and age it is very hard to find a company that is professional,reputable and honest. They definitely put the customer above profit. I had a few different crews come to the house and everybody was very nice and left my house very clean as if they had never been there. They were safe,efficient and courteous. If you ever have a slab leak or leak of any kind in your house. I would highly recommend you call pipeline restoration. Thank you guys for all your hard work. If I ever have another leak, I know who I am calling.

Vishnu S.

Apr 2, 2013

Having any kind of plumbing work done is pretty stressful...especially in our case where we thought we had a slab leak..and water was seeping through the floor and the wall...Roy Terry came in and was extremely professional in evaluating the problem and was able to pinpoint in just minutes what was wrong...fortunately it wasn't from our side...damage done nonetheless. But Roy really made you feel
assured, he was extremely courteous not just to us, but even to our neighbor's family and he handled and explained the situation thoroughly and with great expertise.
Definitely these guys are going to be on my list of go-to-guys for any plumbing issues in the future...we don't think we would be stressed out anymore come what may!!
Thanks Pipeline Restoration!

Suzanne D.

01/11/2015 12:00:00 SA

I am actually writing this review about service NOT received from Pipeline Restoration. On Dec 26, 2014 we found water bubbling up from our laminate wood flooring and carpet. My husband and I had no idea what was happening. A quick search online revealed that we probably had a slab leak. Based on the glowing Yelp reviews we called PR. Roy Terry promptly returned our call, referred us to ProCare Services (a dry out company...who have also been wonderful) and came out to evaluate our problem within about an hour. After a thorough evaluation, the diagnosis was a catastrophic leak from a refrigerator filter....not a slab leak. There was no charge for this evaluation and they left us in the very capable hands of John with ProCare Services. We felt like another company could have diagnosed and charged us for a problem that we - in fact - didn't have. PR displayed great honesty and integrity and we highly recommend them.

Derek M.

Nov 14, 2017

I recently moved to Irvine and did not have any references for home repairs. I had a slab leak in my home and upon reviewing Yelp, called Pipeline Restoration Plumbing. Like many others, I was hesitant to believe in the previous reviews and based on history was concerned about the quality of service and most importantly price it was going to take to fix my slab leak.

That being said, I can honestly say that Pipeline Restoration Plumbing..Is the Real Deal. Their superior customer service, honest pricing...before the start of the work, and superior quality of work has made me a believer. I specifically want to call out Chris. He walked me through the issue, possible solution options, and corresponding prices. He actually came up with a solution that would minimize damage/digging required to fix the leak. I thank Chris and wish I could call on him for all of my other plumbing needs.

Kudos to Pipeline Restoration Plumbing for doing an amazing job.

Cher Y.

Aug 6, 2018

I would NOT trust ANYONE with our plumbing needs than this company! Honest, professional and friendly. Roy the father and owner gives advice even on Sundays even if they are closed just to make sure all is well before actual appointments. They have done two jobs in our house and we are beyond impress!

Thank you so much!

Micheal T.

Jul 23, 2014

Scot is a great guy. Had a nasty slab leak in one of my fourplexes. First floor was flooding so we had to shut off the water to all four units in the morning. I called around and no one was able to come out to do an estimate. I had to wait a least a day and some said they were book for weeks. I couldn't let my tenants live without water for a whole week!!

Pipeline Restoration was able to squeeze me in at noon same day and confirmed it was a slab leak and needs repiping. Scot was super accommodating and was able to start the job the very next day. Took 3 days to do the job and he was nice enough to turn on the water for a few minutes so tenants could flush their toilets. His prices is absolutely reasonable and repiping is a must if you constantly get slab leaks. Fixing a slab leak is just temporary, it's going to happen again unless you repipe. Scot texts too so he kept me up to date on what was going on. Also from my experience calling around, there's a lot of shady hustlers (cough repipe 1) who are fast talking and made me feel like I was getting scammed.

And most repiping companies out there will only quote you for the pricing of the repiping work. They will not repair the drywall after they ripped it apart. You will have to hire your own drywall people, which could take some time. Pipeline restoration does it all in one. They have their own team of drywallers so they can do it all once.

Scot saved the day. I definitely will only call him in the future if my neighboring fourplex suffers a slab leak. He was even nice enough to replace one of my old faucets!

If you keep reach Pipeline Restoration by phone, just leave a message, they will definitely get back with you. The wait is worth it for an expert to do it. Scot has a team who does the re-piping job so it gets done faster as well. Don't let just one individual do a complete repipe. Theres a reason why he's a consistent 5/5 stars.

Andy B.

1/29/2017

Waited a long time to write this review to make sure I was calm and fair about it :) Had Pipeline do a whole house repipe in pex. A family member had used them and had several neighbors use them with glowing reviews and no issues. Nothing but good things to say. After day 1 all of the repiping was complete and water back on. So far so good, very happy with the service of the repipe. Lots of holes in the house but you are warned way ahead of time.

Here is when it gets bad, drywall time. Drywall process took three days, and everything seemed to be ok, plastic and tape everywhere, hard to look around and make sure all was covered. The crew finishes on a Saturday, and we do a final walk through and the house looks like a texture bomb exploded! Texture in the rugs, on the couches, caked onto the crown molding, in the lights, everywhere! It was almost like they did not cover anything prior to texturing. We call the texture guy to come back to the house to try to remedy his mistakes and all of us clean together. Even the texture guy was shocked and he was there with his crew doing the work. We are feeling helpless because we have been cleaning for hours with little progress. We make a phone call to Bob the project manager and leave a message. By this time it is 8pm we call Roy the owner because we can't get ahold of Bob who turns out to be on vacation. Advice, if you are the project manager and will be going out of state you might want to tell the homeowners incase something like this happens, especially if your subs are working and completing the job on a Saturday. Turns out the drywall guy had been refused payment by Pipeline before (what he told my wife) for his crew being messy. So if you are Pipeline and know that you may have a sloppy sub, why would you not be monitoring his work and coming to make sure on the day of completion that it is up to par?

Ok back to calling Roy. Roy is great, we tell him the story and he assures us that whatever happens not to worry that he will make it better no matter what it takes. He sends a cleaning crew to come over a couple of days later. The cleaning crew comes over and is shocked when they walk in. They are shocked after we had a few days to try and clean more of the texture. The cleaning crew even tells us that whoever did this did not do a good job. The cleaning crew worked their asses off to try and get everything clean.

Also, the patches and texture did not come out nice. Bob comes back from vacation and tries to convince us to let the same drywall crew fix all of the mistakes. We say no we don't want them and to send another crew. Roy had also said he was going to send his best guy to fix the drywall. We scheduled for this guy to come and do the work and he never showed. Bob blamed the girls in the office for the mistake and the drywall guy told us that Bob was the one who sent him to another job. Finally the good drywall guy comes over and agrees that the work performed NOT quality work. He starts working and makes thing look a lot better. It's been 6 months now and we are still finding texture in places it should not be.

Bottom line: Make sure you are on top of the drywall team, don't assume they will do a great job just because of all the great reviews. Ask Pipeline to come by on day of completion for a final walk through. We learned this lesson the hard way.

Steve W.

10/21/2017

This is the way all company's should operate! Would rate them 6 stars if possible.

50 year old single story home on a slab and the concrete floor in the bedroom started getting warm. Cold water faucets in bathroom started running warm before cold. Suspected a slab leak but no visible evidence of water.

Referred by a friend, I called them on a Monday morning around 9:30am and they had a two-man crew to the house by noon - the same day. Checked all of the faucets and discovered there was a pinhole leak between the water heater and laundry. Troy explained the options, and the ONLY solution that made sense was having the epoxy treatment. Gave them the green light. Within an hour they had prepped things for their treatment crew to arrive on Tuesday.

Tuesday, Jaime and helper arrived at noon and had the pipe taken care of within an hour. At each step on the way, he explained exactly what was being done and removed any uncertainty I had on this pipe repair approach. The epoxy needs to set for 15 hours before depressurizing the line.

On Wednesday, they came back to reconnect the pipes and finish things up. Less than an hour!

Absolutely no anxiety about the process, and feel lucky we only had a single leak. However, they told me if they had to do ALL of the pipes in the house, it probably would only add another day to the process.

All of the crews arrived on-time and always called 30 minutes in advance to let us know they were on the way. Also, while they did take out the hot-water line to the laundry for 1 day, there was NO impact to any of the hot water service at the rest of the home faucets.

Mary M.

04/05/2013 12:00:00 SA

Based off the stellar reviews, I decided to call Pipeline Restoration for a free leak inspection. So glad I did! My coat closet had a musty smell and the carpet was very damp. I knew I had a leak somewhere. I called Roy and within a few short hours Chris arrived to inspect my problem. He crawled underneath my dark and scary staircase and determined their was a pinhole leak in my copper plumbing. After all that work, he said the leak detection is completely free and I was not obligated to move forward and welcomed to do more research on-line. No need, at this point I felt comfortable to move forward because I knew Pipeline Restoration had a solid reputation based off of other Yelpers. So, I decided to move forward with the Isolation Service which cost $279 to cup and cap the pipe. Chris discussed with me that if it were a slab leak, the cost would run about $1150 to repair. Every homeowners worst nightmare! After the cup and cap, he discovered that the pinhole was just a few mere inches above the slab. Yippe! I didn't have a slab leak after all. Chris was able to repair my leak and I paid a fraction of what I initially expected to. He was even kind enough to clean up all the dog hair in the crawl space. WOW! What a way to go above and beyond the call of duty ! I was very happy with their honesty and professionalism. And I would definitely recommend Pipeline Restoration to family and friends.

S B.

1/14/2020

Our water bill spiked this winter, and we feared a foundation leak. After researching on yelp, looking for companies that did pipe relining, we called to set up the free water leak check. The good news was that we did not have a foundation leak, the bad news was that we had a leak in our main line from the meter to our home. We had been dreading this for 40 years because, when they built our house, they installed some type of flexible PVC that most of our neighbors had had to replace many years ago. They took pictures, and the person responsible for this type of repair called with a quote the same evening. We felt the quote was very reasonable for this type of repair, and set up a service date for just a few days later. The crew showed up on time, did their work, and cleaned up so well that you could hardly tell they had been working there. This involved digging way under a planter wall, and near landscaping plants, lights, and sprinklers.
We are very happy with the work, and would recommend this company without reservation.

Bob M.

Aug 21, 2013

We had a slab leak this past Spring and decided to repipe the entire house with PEX. This company was professional every step of the way. There were a minimal amount of wall cuts, and the patches were done very well, textured and ready for painting.

This company not only did the job as promised, but they have also been super responsive, even after making the final payment! If you have dealt with other contractors, you know how rare this can be. I have highly recommended this company to neighbors who have asked about the repair job. If you think you might have a slab leak, call Pipeline Restoration.

C L.

3/15/2019

I had another excellent service with this company. Arrived in time with courtesy call. Found the leak and fixed the problem within 1 hour.

Pouyan A.

Dec 16, 2014

One morning, as I was getting ready to leave for work via the garage, I noticed a puddle on the corner next to my water heater. I look on the ceiling and it's dripping wet. I immediately look online and find a water heater/plumber to come look at the problem. I falsely assumed it was a water heater issue. While my water heater is pretty old, the plumber showed me that it's most likely a pinhole leak on the copper wire coming directly from my shower upstairs. He recommended for me to call a leak detection company to identify the leak and hopefully not have to gut the entire bathroom upstairs to fix it.
I found Pipeline Restoration online and looked at some good reviews and called them. Liz answered the phone and after some questions, told me that she can get someone out there between 2-4pm on the same day. Mike calls me at 12:30pm and says he will be there in 10 minutes, and I was very pleased to hear that. Mike and Kyle show up at my house and quickly take a look at the copper pipe (previous plumber had cut out the dry wall already).
Mike goes around to the outside and notices that there is a 12 x 12 metal cutout 6 feet higher. This allows him to see higher up the copper wire. He does that but cannot pinpoint the pinhole leak yet. He tells me that he will have to cut out another 12 x 12 off the stucco a little higher so that he can pinpoint the leak and re-pipe it. He would've done it on that day, but unfortunately he didn't have a ladder that was high enough. We re-scheduled the appointment to Friday morning.
Lo and behold, the rain started the really pour here in Southern California on Friday morning, so Roy (Mike's dad and the owner of Pipeline Restoration) calls us promptly at 8am and tells us that they will have to re-schedule since they can't be on high ladders in pouring rain with electrical equipment. Makes sense. I'm a pretty terrible customer because I worry too much, so I texted Mike a bunch of questions about some observations I had. Mike always responded back in less than 30 minutes every time and I felt he was very responsive and did not give me any attitude about it.
So later on that Friday afternoon, Mike calls me and tells me that he can at least cap the pipe that's causing the leak to stop the leak until the weather cooperates and allows him to work on the problem. He arrived and worked for another hour to cap the pipe so that no more leaking, AMAZING!
On Saturday, Mike and his father Roy show up and cut out the stucco wall and find the pinhole leak and replace the faulty copper pipe with a pex pipe (modern houses are piped with pex). Roy was constantly letting me know the status and potential hiccups that could happen. VERY HONEST AND THOROUGH!
I would recommend Pipeline Restoration all around. Great family-owned company, they really care about the customer and making sure we are happy. Thank you Mike and Roy and the entire Pipeline Restoration crew!!

Manny R.

Jun 18, 2017

Pipeline Restoration is a great company with great people. We have used them a few times and have been very happy. If you ever have a plumbing issue call pipeline and ask for Brian you will not be disappointed.

Quan L.

3/20/2014

This past President's Day weekend, I noticed that water leaking through my garage wall behind my washer and dryer. This was great news to me. I am a 1st time homeowner and I had just received a sizable tax refund. The problem was that I had no idea how to spend it. Problem solved!

I actually hired a different general plumber (also highly Yelp rated) to do the leak detection test. They confirmed that I had a slab leak underneath my garage concrete and they presented me with a couple of different pipe rerouting options with prices ranging from $2400-$2800. Personally I felt this was a lot considering that for the cheaper option, all they were planning to do was run approximately 20-25 ft of copper piping along the side of my garage wall. But based on my online research, these prices are pretty much what the going rate is for rerouting. After a few days, I was very close to accepting their bid.

I had previously called Pipeline Restoration when I first had the leak. I only hired the other company because they were first to answer my call. I decided to call Pipeline again and I am glad I did. A couple of hours after the call, Mike arrived at my doorstep. He re-confirmed that I had a slab leak. He then quoted me $850 for the reroute to be done INSIDE the garage walls instead of outside. The other plumber didn't want to reroute inside the walls because the corner of the two adjoining walls has multiple studs and drilling holes and running the piping through them would be difficult. Mike assured me that this would not be a problem.

Well I'm happy to say that Pipeline did a great job on the reroute. I did have a small water drip issue occur after the job. But Roy, the owner, stopped by after I called and quickly took care of it. I hope that I don't need to deal with a slab leak again. But if I do, I would not hesitate to call Pipeline Restoration again.

Cissy W.

11/11/2015 12:00:00 SA

The customer service is the best. I have a really high water bill this month, so I called for a water leak detection. It is completely free and Chris did a really detailed job. He checked every bathrooms and kitchen in my house. And find there is no leak. He also gives me some advice about checking the pool leaking and garden leaking. Definitely will use them again if I have some problems in the future.

Janice H.

Jan 30, 2018

Such a great experience! Sent a message via yelp and got a message back first thing in the morning, and sent out two technicians within 2 hours! They were nice and friendly, and found the source of our leak within 15 minutes, and stopped the leak. I was so relieved, and extremely grateful for the quick turnaround! Thank you!

Craig P.

11/22/2019

They came over within 2 hours and detected the leak quickly. Very professional. Very friendly. I would definitely recommend.

Kevin F.

Jan 31, 2020

I was leaving to go to work when I noticed a big puddle of water alongside the wall in my garage. I knew instantly that I had a leak, I went to shut off the water to my house and noticed water dripping down the stucco near the water shutoff valve. The feeling of dread crept over me, wondering how bad the damage was and how much it would cost.

I called Pipeline Restoration Plumbing, Glenda answered my call and was able to schedule an appointment for me at a convenient time. Matt the technician came out and was friendly and professional, he was able to detect the leak and provide a fix in a timely manner. I was also having an issue with low water pressure that he was able to diagnose and fix quickly as well.

The price to fix everything was less than what I was quoted by two other plumbing companies that I had come out before I gave Pipeline Restoration Plumbing a call. I will definitely be calling Pipeline Restoration Plumbing again if I ever have any more plumbing issues and I'll be referring them to friends and family.

Laura K.

May 15, 2012

After discovering warm spots on our travertine tiles, we suspected the worst - a slab leak. We asked friends and family for referrals but no one had experienced a slab leak before (lucky us!). I even thumbed through the yellow pages but choosing a good company would have been dumb luck.

Then I read the reviews on Yelp and ended up calling Pipeline Restoration. They were extremely professional, courteous and I really appreciate that it's a family-run business.

Best of all, the work was completed without have to bust up one single tile.

TJ C.

Mar 21, 2012

We had our second slab leak..:( The first one, we had a plumber come out and reroute our line which required many cuts, patching and painting. My mother-in-law recommended Pipeline restoration to us. So I called and was greeted by Roy the owner who was very professional and kind. He had his son Mike out the next day to confirm we had a slab leak and to do a free estimate. Mike was here for an hour doing a detailed evaluation of where the leak was and confirming we had no other leaks. All of this service was FREE!. He kept me informed each step of the way and again was very professional. Next we scheduled on isolation of the leak where they actually stop the leak, that's when we began paying for the services. WE chose to go the route of single epoxy line which was reasonably priced and again saved us the repairs to the wall if we chose to rerouted the line. I was very satisfied with the level of service and professionalism and HIGHLY recommend them! They were always on time which is something I have found uncommon these days with other workers we have used at our house. I am so glad no more leak and no mess to worry about, they took care of it all. Thanks Roy, Mike and Ryan!!!

Mike J.

Jul 14, 2020

Very friendly, timely, and professional. They came on time and provided their services in a pressure free manner.

Gary L.

Dec 20, 2018

I cannot believe the great service I received from this company. Chris came out and isolated the slab leak in the first 15 - 30 minutes. He capped off the bad pipe and restored water to the rest of the house. The epoxy process on the second day took less than an hour. When Chris came back on day three, he reconnected everything & checked for leaks. He was very gentle with the wall he had to cut into and replaced the drywall at the end of the job. Short of mud a texture, you would never know any repair was done. This was the most professional and friendly service I've received from a company in a very long time. I would recommend them 100% to anyone with leaking pipes they can't get to. Thanks!!!

Vishnu S.

04/02/2013 12:00:00 SA

Having any kind of plumbing work done is pretty stressful...especially in our case where we thought we had a slab leak..and water was seeping through the floor and the wall...Roy Terry came in and was extremely professional in evaluating the problem and was able to pinpoint in just minutes what was wrong...fortunately it wasn't from our side...damage done nonetheless. But Roy really made you feel
assured, he was extremely courteous not just to us, but even to our neighbor's family and he handled and explained the situation thoroughly and with great expertise.
Definitely these guys are going to be on my list of go-to-guys for any plumbing issues in the future...we don't think we would be stressed out anymore come what may!!
Thanks Pipeline Restoration!

Daniel R.

Dec 24, 2020

These guys are awesome. They offer competitive pricing and do good work. We had a slab leak and decided to repipe our entire house. Chris was our representative and he was great. He tells it like it is and provides excellent follow up service. The install team was equally impressive. Solid group of guys. They were respectful and worked diligently. My only compliant would have to be the drywall/texture team. It was a three person crew and they did not move with purpose, showed up late both days, were messy, and ultimately left us with texture that is noticeably off on our ceiling (not off enough to raise major issues, but it could have been done better). That being said, it did not detract from the over all work and support this company provides. They price fairly and do good work. I would definitely recommend them.

Cynthia M.

Feb 24, 2021

Great customer service and repipe service. Had to move our appointment due to an issue on their end but they were accommodating and the crew showed up on the new day. We Really appreciated in getting our house done in 2 days. We were really concerned about how the texturing job would turn out as we had recently had our house repainted after extensive electrical work texturing. Pipeline did a fantastic job however Chris said if we needed them to come back and redo, they would. After the painting was completed, we could not tell a difference m. Excellent job done!

Phil L.

02/07/2013 12:00:00 SA

My parents property recently sprung a leak in the cold water main underneath the kitchen floor. I contacted Pipeline to have them come out, do an inspection, and provide a quote. Throughout the process of coordinating the repair effort with my parents insurance company, Roy was both very helpful and patient. In the end, the insurance company agreed to cover the entire cost of the repair (which if you're familiar with typical home owner policy, this is not usually the case) based on the approach Roy recommended I take. Thank you Roy, Larry, Michael, and the whole crew for your excellent service! Without a doubt, I'll be calling Pipeline if I ever have need of a plumber in the future.

Kathy S.

Apr 17, 2017

We have done close to 10 jobs on multiple properties for the last 2 years with Pipeline Restoration. They have leak detection and repair down to a fine-tuned art. Always on time and accommodating with scheduling. The crew is polite, fast and does an amazing job communicating details. Most importantly, they stand behind their work and are extremely knowledgeable. We have done multiple pipe repairs and SLE's (single line epoxy treatment) and a whole house epoxy and couldn't be happier with Pipeline Restoration.

Whenever there has been any concern, they have always provided an extra layer of support. Extra special thanks to Michelle Merlini for going above and beyond with contract/finance support.

Em B.

Feb 6, 2020

Our toilet kept running so I called Pipeline Restoration Plumbing. They're very responsive on Yelp and had Allen come right over. Apparently, the chain just got caught in the flapper without us realizing it. It was such a small fix that they didn't end up charging us. Honest and trustworthy! Would use them again if we run into plumbing issues in the future.

Jeff G.

Nov 9, 2018

We recently had a slab leak with the main line into our home. We talked with 2 different plumbers who didn't show up when they said, and didn't appear very interested in helping because it was a weekend. We were not enjoying the story we heard on how they would need to repair this. The idea of having to tear up floors and walls that had recently been re-done was not appealing. We called Pipeline Restoration Plumbing just to better understand the process and effort involved with applying epoxy coating compared to a re-pipe. First, I'll say they were exactly on time based on the estimate they gave. Second Mike and Matt were very professional, extremely knowledgable, and very process oriented in identifying the cause and what would be needed to complete the job. I had an estimate within minutes and decided right then that I would have them do this job. The minimal invasive repair had the same guarantee as a re-pipe. They called the job in and within 1.5 hrs, the crew that would apply the epoxy showed up. They did their end of the work, connected a bypass so we had water for the first time in days, and said someone would be back in the morning to complete the repair. I received a call within an hour for a scheduled time the next morning. Mike and Matt showed up again exactly when they said they would and completed the testing and reconnection of the plumbing.

Having a slab leak and the issue with repairs can appear overwhelming, the experience my wife and I went though prior to calling Pipeline Restoration was just that. Once they showed up, it was an incredibly simple process and very reasonable on price. I very seldom ever do a Yelp review. For people looking for or in need of this service, I can not recommend anyone more than this company. Do yourself a favor and at least talk with them. They are very Legit.

grant b.

06/10/2018 12:00:00 SA

Had a slab leak while on vacation. I read horror stories about having to jackhammer our slab.

After spending a few hours researching, I called Pipeline Restoration.

Within 30 minutes, someone called me back and explained the whole process.

They were great at communicating, cleaned up after every visit and fixed my slab leak with NO jackhammering or holes in my slab. Just 2 small 6 inch by 12 inch holes in my drywall.

They guarantee the epoxy relining for life.

This company really made a bad situation better.

Ramy R.

5/19/2015

So after my initial encounter with Chris, i decided to do a reroute instead of using the same line. I was a little skeptical because i heard companies destroy walls for a simple reroute. Not in this case, Chris and his helper who was great limited to cuts to a minimum. In addition, while i was getting bids most plumbing companies would create the holes and leave it open for the owner to repair. Chris was great of cutting square wholes and once they were done with the reroute the put all the cuts back!. I am really happy with their service and would highly recommend them for any plumbing jobs!

Also i would like to thank Liz who was great through the whole process. She helped me get the most competitive price and was always working around my schedule. Her professionalism was great.

So from speaking to Liz to getting the plumber Chris and assistant Jose...i give this place a 10 out of 10!

Charity F.

Jan 17, 2017

Pipeline Restoration is amazing!!! Chris was sent out to do our slab leak detection and within a few minutes he was able to let us know what exactly was going on. He explained how their company would be able to help us. He's very knowledgeable and represents the company well.

Luke B.

10/24/2013

My story is the same as all the other reviews. I heard running water behind a downstairs room. I did some research and met with a plumber that would redo all the plumbing in my house for $4,000!. No way.
After reading all the positive Yelp reviews, I decided to call Pipeline. They came the same day and located the leak that was indeed under the slab and isolated it. When they left the only non working pipe was my kitchen sink cold water. Next day they repaired the pipe and put it all back together.
I am amazed at the service and professionalism. Flat pricing takes the worry out of what ifs and there were no surprises.
If you have a leak call these guys.

Mel Q.

08/06/2020 12:00:00 SA

This review is long overdue. Last September we were about to move into a house that needed a complete repipe (4ba). It was hard to find a company that worked with our schedule, but Chris from Pipeline Restoration worked with us to setup an immediate appointment within the week, walked us through the process, and was always available to answer my calls.

The process went smoothly and the inspector made a comment that the workers seemed experience as they took minimal cuts to drywall.

It's been nearly a year and we've had no issues. We're really happy and would definitely recommend using them.

Sanam M.

Jul 25, 2016

I have nothing but great things to say about Bob and his team.

We purchased our first home in July 2015 and were confronted with a slab leak a couple months after moving in. It was extremely frustrating, but Pipeline came out and diagnosed the problem immediately. They fixed the leak and added epoxy to that pipe so we wouldn't have to deal with it again. They also gave us quotes to either epoxy or repipe our whole house in the future. They offered great service and we were grateful for their prompt service.

Fast forward to June 2016 - we had a new pinhole leak that caused major damage to our kitchen and living area. Pipeline came out and found the leak immediately (thankfully this time it was above ground). We chose to repipe our house with pex piping so we would never have to deal with this again. We are in south Orange County where the chemicals in the water has been corroding copper pipes all over for the past few years.

Pipeline was kind enough to subtract the amount we paid for last year's slab leak from the total amount for the repipe, which was extremely helpful. They completed the repipe in a couple of days, had the permits taken care of, and finished the drywall for us.

We are extremely pleased with their timeliness, efficiency, and integrity. Thank you guys for your help!

Gene S.

10/20/2019

I used Pipeline Restoration to repipe my mom's house due to a major slab leak. I selected Pipeline Restoration based on great yelp reviews and their professional responses to the yelp reviews. Chris first came out and explained the process of repiping in detail. My mom's house being old (built in 1975), the house also had outside plumbing issues in addition to the inside slab leak. Chris was in charge of repiping and Donte was in charge of the outside plumbing work. The both team were very professional, and did a great job. They always promptly returned my calls and answered all my questions thoroughly. I highly recommend them for any plumbing work.

Ramy R.

May 19, 2015

So after my initial encounter with Chris, i decided to do a reroute instead of using the same line. I was a little skeptical because i heard companies destroy walls for a simple reroute. Not in this case, Chris and his helper who was great limited to cuts to a minimum. In addition, while i was getting bids most plumbing companies would create the holes and leave it open for the owner to repair. Chris was great of cutting square wholes and once they were done with the reroute the put all the cuts back!. I am really happy with their service and would highly recommend them for any plumbing jobs!

Also i would like to thank Liz who was great through the whole process. She helped me get the most competitive price and was always working around my schedule. Her professionalism was great.

So from speaking to Liz to getting the plumber Chris and assistant Jose...i give this place a 10 out of 10!

Larry D.

Jan 26, 2018

We had 2 previous slab leaks in our home and the insurance company repaired it one time by having the floor slab dug up in the bathroom, and another time they had the water pipe rerouted overhead, both ways were a real inconvenience. So when I suspected another water leak in the floor slab my brother-in-law suggested we call Pipeline Restoration that he's used a couple times before. He said Pipeline uses the epoxy coating method to seal any pipe leak and there is no need to tear up the floor or run new pipe. I called them and Mike came to our house as promised and on time. Mike said we did have a slab leak between the 2 bathroom water lines and told us he would be able to fix the leak with just a simple pipe reroute this time. He explained that if he hadn't been able to fix the pipe the way he did, that the epoxy coating is the best way if the pipe leak is worse and harder to get to. Mike even gave us the name of a person to fix the small drywall damage when he ran the new water pipe in the closet. I recommend Pipeline 500%.

Chip T.

7/19/2019

Needed quick help in identifying a potential slab leak and performing a repair. Was referred to Pipeline Restoration Plumbing (PRP) by a realtor friend. Great recommendation! Shortly after calling (on a weekend!), I got a return call from PRP owner, Roy. Together, we decided that the leak was not an emergency and proceed to schedule a leak detection consult first thing Monday AM. The tech arrived on time and answered all questions without hesitation.

PRP used listening devices to identify and isolate leaking lines. The leak detection specialist, Mike, was quick & efficient in identifying the leaking line (located within our foundation slab) and isolated it for repair. The next day, a repair technician, Jaime, came out to prep the line and perform a repair using an epoxy coating applied to the inside of the leaking pipe. Same approach as day before - timely, open to questions & explanations, thorough and workman-like. The epoxy cured for 24 hours after which a repair specialist returned to pressure-test the line, reconnect it, and return the line to service.

Problem solved, all systems go! If you have a slab leak (or aren't sure), give PRP a call. You won't be disappointed!

Niranjan M.

Sep 29, 2015

I called at around 11am and talked to Bob - what a guy- great sense of humor and explained the problem and was told that he would call me back in 10 minutes as everyone was out on jobs but he would do his best. He did more than his best- he called me back within 5 minutes max and told me someone would be at my place between 2 and 4pm

At 10 minutes to 2pm, my phone rings and Chris tells me he would be at my house within 15 minutes, He was here on the dot. He got out his magic wand and I explained what had happened. This great jovial guy went to work and he found no leaks where the problem was supposed to be. He was not satisfied and went around the house and checked each and every hose bib and found NO leaks. He even made my listen so that I could differentiate between a leak and a no leak sound on his ear plugs. Who does that? He assured me that there were no leaks he could hear.

What a relief. What a company and Chris and Bob are their weight in GOLD

For all this and NO CHARGE - Honest.
In these times, it is almost impossible to find people like Chris
God bless him and his family

Need I say more for you cannot put a value on people like Chris

NIRANJAN

Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.Wthese

Martin G.

Aug 14, 2019

I found a pinhole leak and needed the location identified and repaired. I called companies highly rated and found the yelp reviews good for them. I spoke with the dispatcher and also with Dante. Both seemed sincere and advise I would get a free leak detection and a home estimate for repair with no obligation. Hard to believe but I tried them out. Two plumbers came on time and clean. The leak was so small that acoustic devises didn't locate it. They used very sophisticated temperature and electronics and were able to localize the source. They quoted a very realistic price to repair. I authorized it.

They cut a whole in the drywall at precisely the spots and repaired the copper line in the correct places, cleaned up and were out at the quoted price within 2 hours. All polite, all above board, all very professional.

I don't hesitate to recommend this company.

Kieu T.

10/08/2012 12:00:00 SA

I had a pipe leak which connected to the copper pipe underneath the ground outside. We tried fixing it ourselves but it kept on leaking. I called other plumbing service but it was the next day or they didn't pick up.
I decided to call Pipeline and Roy picked up. He said that he could send someone out in the afternoon. I said great.
Scott came out and I explained to him to what happened. He gave me a quote and he accepts checks. I didn't have to run to the bank.
I stood the whole 2 hours or so and watched him work. He made it look so easy but it wasn't. All that sawing, connecting, rerouting and prying the pipe to the copper faucet loose was hard work.
I also noticed the landscaping guys had broken the sprinkler pipe. It wasn't broken in the AM until they came and left. I was so pissed off that I would have to fork out extra $$$ to fix that. I asked Scot if this was easy to fix. He was still working on my first job but said he'll look at it after he was done. He started fixing the broken sprinkler pipe but I was like 'Oh wait, how much will you charge for this?'
He said it was an easy fix (easy for him, stress for me cause I'm clueless with pipes) and he had the parts on hand and fixed it for free. I was so happy, amazed and relieved.
I asked him how long is the warranty on the parts he fixed. He said 10 years. He said if that area he fixed had any leaks again then to give them a call.
I asked him how long has he been providing plumbing service. He said since 1978 and said I'm not going anywhere. I said great!
It was a pleasure to talk to him. He answered any questions that I asked about what he was doing.
Thank you, Scott!

Steve H.

6/14/2017

Called them in the morning and they were able to come out to my house and access my plumbing

John B.

Jun 29, 2016

We had ANOTHER slab leak (3rd one). We previously had 2 re-routes done by another company and had 2 other leaks within the walls which were repaired, also by another company. We finally got smart and called Pipeline Restoration and had the last slab leak repaired and the rest of the piping epoxy coated. NO MORE LEAKS! I can not praise Pipeline Restoration enough, there simply aren't enough stars for the service they provided! I believe almost the whole company showed up to take care of us as needed---they were always here when they said they would be, finished ahead of schedule and did an EXCELLENT JOB! Roy (the owner) PERSONALLY patched the few small holes made in our drywall during the process---AGAIN, an excellent job---except for a few dabs of paint where the repairs were made, one would never know where the holes were. I can't say enough about their great service. I would very highly recommend them to anyone needing plumbing repairs---they replaced all valves, hoses to faucets and toilets and 2 faucets in one bathroom (one broke due to corrosion/old age, so they replaced both at no extra charge so they would match) as well as our pressure regulator and all outside faucets and shut-off valves. We were able to remain in our home while they worked and they provided a temporary water supply for most of the time that the water had to remain off. Everyone was extremely courteous, professional and knowledgeable---plus, they have the best guarantee in the business. BEAT THAT IF YOU CAN! The price? MUCH CHEAPER THAN HAVING TO ELIMINATE MOLD, REPLACE DRYWALL, FLOORING, CARPETS AND REPAINTING EVERY TIME THERE'S ANOTHER LEAK! Thank you ALL, Pipeline Restoration!

C A.

Aug 19, 2014

One of the best experiences with any kind of service company in the past 5 years.
Hot floor tiles and sound of water running let me know I had a slab leak. Chris arrived ON TIME and detected the leak accurately with minimal damage. He was super friendly, put me at ease and answered all my questions about what he was doing and why...with patience. I like that in a contractor! Leak fixed expertly over the next couple days with workers always arriving ON TIME. I would HIGHLY recommend Pipeline to anyone. I was very comfortable and had a great experience. Not easy for a single female.

Tony L.

11/05/2020 12:00:00 SA

Tony came over promptly with a courtesy 15 minute call ahead and he checked for a leak with his detection tools as well as the water meter to confirm.

Once he isolated the leak and the impacted pipes, he did a moisture test to see if the extent of the damage was localized or spread.

Luckily, it was a very minor leak and he provided some repair options and costs. Based upon the recommendations, we chose to do the Airkote of the leaky pipe as they offer a lifetime warranty of leak from the treated pipe. The cost estimate was roughly $800 to repipe versus $1400 for the Airkote. Plus, it's less intrusive of not having to cut into the ceiling and walls to repipe.

Within an hour, the Airkote team arrived and proceeded to flush out the remaining water in the treated pipe, then sandblasted it to clear the pipe and also prep the interior surface of the pipe, and finally inject the blue epoxy.

Because of the pipe that was impacted, we had no cold water upstairs so Tony rerouted and created a cold line to feed upstairs for us so we could shower and bath the kids since it's an overnight curing process.

The following day, Tony showed up and pressure tested the pipe and then close up all the drywall and panels.

Made a very stressful process very easy and not much interruption. I have attached some pictures and videos of the process as it's very interesting.

I would recommend using them for not only slab leaks but any leaks and repair.

Chuck A.

Jan 16, 2020

Epoxy coating or Re-pipe (pex pipe)

I walked our house will multiple companies and priced epoxy vs re-pipe. We have a 3,000sq.ft. house with 3 full bathrooms, kitchen, laundry, hose-bibs. The pricing between both systems for our house was not that different (re-piping was approx. $1,000.00 lower) - but the deciding factor was the application.
The epoxy system would require 4 days with the water off to complete the installation (there would be a couple of drywall holes at key places) - The re-pipe would take 4 days to complete but the water would be off only 1 day.
The water off for 1 day was key - this allowed us (and our animals) to stay in the house during the work. The re-pipe company spelled out the schedule: Day 1 holes in drywall and re-pipe; Day 2 city inspection; Day 3 drywall patch; Day 4 city final inspection. The scheduled seemed to be aggressive but that is what was commented to by re-pipe company.

So this is what happened:
Monday (Day 1) at 8:00am a 7 men team from the company were at my door ready to work. The first 1 to 2 hours was moving furniture, refrigerators, washer/dryer, pictures, etc. and then covering everything for protection (including my driveway for staging of equipment). The team worked non-stop (I was in the house all day in my office working) all day. When they started, they said they would be done at 6:00pm - they were complete (water on) at 5:30pm. They walked the house with my wife and I to checked that every valve/faucet was working properly - which it was - I was Amazed.
Tuesday (Day 2) the city inspector was in - check the work - no corrections and approved the rough plumbing.
Wednesday (Day 3) at 9:00am a 4 man team from the company were at my door ready to work. Again, the first 1 to 2 was covering everything for protection (including the driveway). Then the team worked all day to patch all drywall holes (drywall patch work included texturing to match existing wall/ceiling finish) - there were over 100 small drywall holes need to compete the re-pipe. In addition there was two exterior plaster patches for the hose-bib work. All the patch, texture work was complete at 7:00 inside the house (all walls and ceiling complete) the team will be back in the morning to finish the patch and texture on holes in garage area.
Thursday (Day 4) drywall team back at 9:00am and finished garage. The city inspector for final approval - approved.

My wife, daughter, animals, and I were able to stay in our house thru the whole process. I could not be happier.

The price was as per the quote with no adds. They even included a second water leak repair we had before the official re-pipe work started as no extra cost.

Re-pipe company: Pipeline Restoration, Santa Ana (800) 870-0970 our lead contact Chris Gilbert. I recommend this company.

Maria R.

Aug 7, 2019

Amazing! I definitely recommend Pipeline Restoration Plumbing. We had another company look at our outside leak and they couldn't figure out where it was coming from. Tony did a great Job, he figured out the problem and fixed it. Tony is very professional and he knows what he is doing.

BJ M.

2/13/2019

Last Wednesday (2/7/19) the day started out with the smell of a gas leak as we opened the door to the garage (gas heater, gas water heater, gas dryer), and ended with a slab-leak as we were going to bed and walked into carpeted lake. As we frantically moved furniture out of the 1 of standing water, we also discovered that the carpet was damp 20 feet away against the outside wall (a rain leak too!). We shut-off the water to the house and went to bed. (Although, no one slept.)

The next morning (Thursday) we started frantically researching slab-leak plumbers and calling, when the telephone landline/Internet went out. Called the vet to board our four animals and get them out of the chaos, and their boarding facilities were closed for several months for remodeling. To say that we were stressed when we finally reached Pipeline Restoration is an understatement.

But, what a great experience, from Glenna in the office, to Matt who came out that afternoon to assess the problem. Within a few minutes Matt figured out the leak was in the slab between the hot water heater and the upstairs bathroom. By just shutting off the hot water at the water heater, we had cold water back on, and were able to stay in the house with the animals. The next day, Friday, Matt was back at 8 AM to start the repairs by isolating the leak, which gave us hot water back, except in one bathroom.

Pipeline Restoration's coordination was superb -- just as Matt finished his piece of the repair, Jaime and crew were ready and waiting to treat and coat the bad pipe. They were just as smart, knowledgeable, calm, and pleasant as Matt. If you have the misfortune to ever have a slab leak, you cannot ask for a better team than this one.

Suzanne G.

Oct 5, 2017

Pipeline Restoration was the best and least invasive option to repair a slab leak. Fortunately we only needed one hole in a bedroom closet instead of holes under 3 sinks. The crew showed up on time all 3 days and were neat and polite. Hopefully we don't have another slab leak ever again, but if we do we will call Pipleline Restoration again.

Samuel C.

Mar 10, 2017

Right after doing some remodeling work we find a slab leak.... Yay over brand new tile!.... they come out and offer to do the epoxy coat when they find another leak. At that point they recommend a repipe and we bite the bullet and do the repipe. The crew comes out, covers everything in plastic and knocks it out in one day. My contractor friends are impressed. However, it does seem like they get so busy that the ball did get dropped communication wise on a few things, a bit disappointing. Michelle however did rise to the occasion and make things right, this is a company that does care about their customers. I would recommend them again..

Donna M.

Nov 4, 2016

I was searching for estimates on re-piping my home. I called Pipeline Restoration and within 24 hours I received a response. Roy was able to give me a phone quote based on details of my home. He was very knowledgeable and answered the various questions I had.

Bob called me shortly after and offered to come out to my home to confirm the quote. He arrived on time and was very pleasant. Bob was honest, friendly and very knowledgeable as well. I was obtaining quotes from other companies as most homeowners would so, at the end of our appointment, I had to make a choice. Although we didn't go with Pipeline Restoration for our project, they are definitely a honest, well knowledgeable and professional company to deal with.

Eileen A.

Jul 25, 2014

Very satisfied customer! I actually found Pipeline on Yelp by looking at all the positive reviews. We went with them and are happy that we did.

We had a slab leak on a Friday and Mike from Pipeline Restoration came out the same day to help. He rerouted the damaged line so that we were able to use our showers and bathrooms over the weekend until they could come out to do the permanent fix on Monday. Mike was great at explaining our options.

They did a very professional job, were on time and cleaned up at the end. We will use them to repipe our entire home soon.

Thanks, Mike and everyone at Pipeline!

Joel F.

8/31/2019

Mike came out and performed an analysis on the house. Confirmed no leak within the four walls but did identify that our PVC pressurized irrigation lines in the backyard had some issue. This is not their specialty so I'll have another company repair but I was extremely satisfied with Mike and his commitment to identifying at least one source of our moisture issue. Highly recommend.

Lorraine E.

4/13/2018

Very nice people. They were able to diagnose and pinpoint our slab leak and do the repairs with the simplest option for us. They were up front with all the possible scenarios and the costs before they discovered the actual problem. They made neat and the smallest cuts into the wall so as not to create a huge wall repair for us. Also, they cleaned up, and were polite. I would call them again.

Kathy Y.

12/16/2018

Yelp does it again! I suspected a leak and called these guys since they offered free leak detection. Within 15 minutes, two guys came out and did a thorough inspection and said there was no leak. They even took the time to answer a bunch of questions. They showed me what to look for, how to check my meter, and pointed out that my house is pre-hooked up for soft water from the previous owner. I asked them for a quote to do a pipe reroute so we would know what we are looking at in the future. Their quote came back within less than 24 hours. All this advice and inspection and I didn't pay a dime. Thanks so much! They will definitely be called if we ever have an issue.

Doug W.

Apr 2, 2018

Had my first slab leak. Contacted the company late on a Friday & the owner Roy called right away. He explained the process & what to do to stop the leak until they were able to come out. Chris came out & was able to find the leaking pipe. Bottom line is, they fixed it! This kind of work takes real skill & experience. This company has both. I'd highly recommend them. Super nice people too!

Rex F.

11/01/2013 12:00:00 SA

I called Pipeline Restoration for a leak problem. Chris stopped by, diagnosed the problem, and offered options for repair. I scheduled a PEX repipe work for the following Friday. The job was completed as scheduled within a day.

I like what Chris has done for us. He was courteous, professional, and punctual. Most importantly, the job was done right. He even connected the water pipe behind our oven so there was no additional drywall work.

I used other plumbers before but Pipeline made a impression on me. I highly recommend them for leak repairs.

Susu B.

09/10/2013 12:00:00 SA

Pipeline restoration is the real deal. They responded fast, fixed my slab leak, and did it without tearing my walls apart. These guys are sooo much more painless than traditional plumbers who rip apart your walls and then don't even fix them after!!! These guys saved me a solid 3 grand if not more. Anytime any of my copper goes bad, I'm only calling pipeline restoration!

Oh yea and give Chris a raise please, guy works like an animal. Thanks brutha

Pankaj R.

Oct 17, 2019

Much to my shock, walked into my garage and water was leaking from under the foundation of our 21 year old home (Slab leak). Didn't know what to do and started searching for companies. The first one came over and started cutting the cement and never isolated the leak. We consulted many friends, neighbors and read a lot of reviews.... And found Pipeline Restoration Plumbing (714) 860-4250 (slableakfix.com).

Pipeline found leak in a matter of minutes and we decide to blue Epoxy our entire home pipes. Was happy to read that National Sanitation Foundation (NSF) and U.S. Environmental Protection Agency (EPA) have certified epoxy linings for carrying potable drinking water. A team of 6 people came over and over a 2 day period the entire home was Epoxied with no leaks!!! The bonus was all wall patches were repaired, all connector pieces and flexible water pipe were replaced with brand new ones. The overall cost was excellent compared to the insane quotes we received from other companies. The great technical personnel who came over were Jaime, Jeff, Hugo, Alan, Paul, Kyle, Ryan and Tony who all had a unique skill set and great character.

Take my advice, if you ever have a slab leak, do not get a company to come over and start cutting cement, call this company as they can isolate the leak utilizing their high-tech equipment and provide so many more reasonable options!!!

Keep up the excellent work!!!!

Renée G.

Oct 18, 2015

They did my PEX repipe and I am glad I found them. Competitive price. I would recommend them to friends and already have. The outstanding people I met were Daniel and his repipe crew, Jose and his drywall crew, and Bob the project manager. Thanks Pipeline Restoration!

C P.

Aug 19, 2019

Wish I would have found this place first before paying a different leak detection company for finding the leak! They have amazing patented technology that effectively was like a line replacement with minimal invasiveness, but the price was much lower than traditional line replacements and I don't have to deal w the damage of a slab repair. We found them via personal referral and wish they would have come up first on yelp!

Lyndsey A.

Aug 8, 2014

Great Job!!.
Fast and through.
Way to go Chris.
A little pricey but less hassle and lifetime guarantee. Saved use tearing up walk way of about 25ft, and planter box (not to mention going under side walk). A lot of time and energy saved.

Freddy A.

Feb 19, 2017

I was out of town when I received some very disturbing news that I had a leak coming from around my air vent located in the living room ceiling. I immediately shut off the water and began researching for a qualified plumber. Without me physically being at my home I knew I would be taking a gamble. My neighbor recommended Pipeline Restoration and explained how the staff was professional and of course for the best part how reasonably priced for the work.
I called Pipeline Restoration in an afternoon and they told me they would be at my residence the next day. The next morning I received a phone call from Mike who explained he would be enroute to my house to see what the problem was. I explained to him that the leak could be coming from my upstairs shower. He assured me they would find the leak and even told me the going price for the repair (which I thought was very reasonable).
Mike and his crew I was told were at my residence less than two hours and fixed a pinhole leak from a pipe leading to my upstairs shower. When I came home to inspect their work, I was amazed what minimal damage they did when they had to cut open the ceiling to find the leaking pipe. They explained to wait about a week and recommended that they had a company who would fix my ceiling. Overall I was very impressed how quick and reasonably priced they were to complete the job. I would definitely use them again for any plumbing repairs.

Susan K.

06/05/2013 12:00:00 SA

If you're reading this, you've probably got a plumbing problem on your hands, and the last thing you need is the headache of searching for a reliable plumbing company. Well, having dealt with three plumbing leaks INSIDE the walls during the past few years, I can confidently say that Pipeline Restoration will do everything possible to minimize your stress and help you deal with the situation effectively. Everyone I interacted with, from the operator to the owner to the technician who showed up, was wonderful.

The operator was so pleasant that I felt like I was talking to an old friend. Before I called, I was imagining the worst case scenario inside the wall where the hissing sound was emanating from. By the end of the call, I was laughing and feeling reassured that the issue was in good hands. In fact, since the earliest appointment available was the next day, she passed my information on to Roy, the owner, who both called and texted multiple times to walk me through shutting off the water and to check on the situation. I didn't know that business owners like these still existed!

Chris was the technician who showed up and he was very friendly and professional. I was amazed that he could correctly identify exactly where the leak was even before he put on his sound equipment. I was afraid that extensive work would be necessary and that the water would be shut off for days. It turns out that Chris cut a small 12X12 square out of the drywall right in front of the leak (sure enough, I could see water shooting out of a tiny pinhole leak), quickly repaired the leak, and offered advice about how to dry the area out. He also replaced the broken water shut-off valve and cleaned out the aerators in the faucets after he turned the water back on. The water flow from the faucets is now far better than it was before the leak occurred! In less than two hours, everything was repaired and the water was back on--amazing.

Shawn R.

Jun 11, 2023

I was highly impressed with the service provided by Matthew at PR. He did such a thorough search of my plumbing system and determined that my leak which i was told by a previous plumber was a slab leak was actually a pinhole leak above the slab and he did a great repair job saving me $$$'s with the repair!!! I highly recommend this company!! Matthew was extremely courteous, explained everything that he was doing, was timely and tidy with his work. Do not hesitate to call PR for your plumbing needs.

Steve B.

3/29/2011

If you need a local OC plumber, I recommend this company. When I called their number, Roy answered. He was friendly and knowledgeable. I'm always cautious about calling plumbers because they're usually messy and the cost can get pretty heavy.

When Roy showed up, he was professional and clean-cut. The whole process was pretty painless. He came over, gave me a free estimate, and the rest is history. I'm clueless about plumbing, but I'm pretty sure their prices are pretty low for the area.

Michael A.

7/24/2015

This company is awesome! They came on time did the test, gave me much info and did not try to oversell me anything. I highly recommend them!
Chris you rock!

Jim M.

12/09/2019 12:00:00 SA

We had a gas leak in our outside underground lines to our pool heater and a fire ring. Dante came out and gave us a proposal showing the new routing of new lines and the estimated costs. His proposal was in the same neighborhood as other proposals I had but his proposed solution and routing of the new lines made much more sense than the others. Once Daniel and his crew started, which was quite quickly, my problems were solved. His crew was fast and efficient and restored my grass where they needed to make cutouts. I highly recommend Pipeline Restoration!

Lily D.

04/08/2016 12:00:00 SA

Probably the best customer service we have received from a home repair company. Everyone we have dealt with has been friendly and professional. They were always on time, cleaned up after themselves, and answered any questions I had. They actually went above and beyond the call to come over outside their normal business hours to fix a few minor issues we had. I only wished they had a person on staff who fixed drywall and was as customer service oriented as the rest of their workers.

Brian F.

Feb 14, 2019

Noticed water in my garage and assumed it was a slab leak. Contacted Pipeline Reatoration due to their 5 star rating on Yelp. They responded same day (Sunday) and we're at my house the next morning. They diagnosed the issue very quickly and provided options on how to fix the leak. I liked that there was no charge for them to come diagnose the issue. Mike was very professional and there was no pressure to go with them for the repairs. He gave me an estimated price range on the repairs which were very reasonable. They started work right away and repair was completed quickly. I'm so thankful I went with them and will definitely use them again in the future.

Bill B.

Sep 25, 2018

Two months ago we had a pinhole leak in one of our copper pipes. It ruined one of our closets. The damage was expensive. After doing some research, I found that I could expect future leaks, because of the age of our copper pipes. (Our house was built in 1971.) I researched to find a good company to re-pipe our house. After reading many reviews, I contacted Pipeline Restoration Plumbing. Roy, the owner of the company came to our home, did a walkthrough and gave us an estimate. I was quite surprised how reasonable the estimate was. Roy was wonderful to work with. No hard-sell. We have a large 7,200 sq ft home. He explained there would be lots of holes cut in the inside walls and ceilings, and holes cut outside through the stucco. I asked him if the company was able to repair the holes so that everything will look like it did originally. He said yes.

We had a large party scheduled one week after their work began. To be honest, I feared the job would not be completed in time for the party. And if it was completed, the walls would never look the same. Roy told me not to worry.

A date was scheduled for the re-piping. Roy had said it probably would take 3 days for the re-piping and two days for the repairs to the walls and ceilings. Well, as it turned out, it took them 2 days to do the re-piping and two days for the repairs.

I normally do not do reviews, because most of the time I don't get that great of service. However, Pipeline Restoration Plumbing was INCREDIBLE to work with. Each of the crews were so professional with their work and they were quite friendly. They worked long and hard to get the job done. The office staff I dealt with were great to work with.

I want to publicly thank Roy Terry, Audry, Brian, Martine, Nicholas and their crews for their excellent work. If you are thinking about re-piping, make sure you contact this wonderful company. If you want a great job done at a reasonable price, they are the ones to call.

Bill Brandom

C M.

Mar 22, 2013

I have used this company twice. They are very accurate in finding the problem. They are very professional, punctual, courteous and do not take advantage of their customers. YOU WILL NOT BE DISAPPOINTED if you give them a try.

RaeLynn C.

Jul 14, 2018

We discovered we had a slab leak in our house and researched plumbers on Yelp. We found this company. They did an excellent job, were very communicative and gave us a fair price for replumbing our whole house. They came on Sunday, because their team wanted to work and we weren't charged extra. They discussed many options with us and left the house clean. I highly recommend them.

Mr C.

11/06/2013 12:00:00 SA

It is every homeowner's nightmare when you hear the word SLAB LEAK, instead calling my regular plumber I decided to give Pipeline Restoration a try due to a great review from Yelp.

We discover some black spots from our wall and wood floor from our closet. Mike, a very courteous gentlemen show up and give us an inspection, and it turnout it wasn't a slab leak after all.

Although we did not have to fix anything but they still deserve a 5 star from me for being honest and not trying to sale me any unnecessary fixes. Thank you again Mike.

Ann J.

7/24/2020

Pipeline Repiped my entire house to Pex-- Dante was very responsive and helpful throughout the entire project. I had many questions (partly because I like to learn about these processes) and Dante was always willing to walk me through specifics.

Dan B.

05/09/2015 12:00:00 SA

Excellent company. Just had my 3000sq. ft. house repiped after our 4th leak in three years. I talked with 6 companies and settled on them to install Pex as the pipe solution. They are very easy to deal with, did exactly what they said they would do. When I had questions or concerns they stopped and spent the time to talk me through the issue, and they listened to my point of view. The restoration work of closing the holes, and texturizing was great. One of the workers incorrectly cut through the travertine tile of a bath tub rather then approaching it through a wall. Pipeline Restoration brought in a tile guy to fix it, and it looks as if nothing happened. I strongly recommend this company to anyone thinking of a repipe, Bob was my primary contact through the project, a great guy to deal with, very responsive, and friendly.

Doug W.

04/02/2018 12:00:00 SA

Had my first slab leak. Contacted the company late on a Friday & the owner Roy called right away. He explained the process & what to do to stop the leak until they were able to come out. Chris came out & was able to find the leaking pipe. Bottom line is, they fixed it! This kind of work takes real skill & experience. This company has both. I'd highly recommend them. Super nice people too!

Alan C.

Aug 3, 2019

We had a leak in our main supply line and after researching several companies and speaking with Guy from Pipeline Restoration, I chose them. Not only did they have excellent reviews, but Guy was very knowledgable and told me many of the quotes I had received were excess costs and unnecessary work. They sent Dante out to access my problem and he said they could coat my pipe interior with epoxy for $1400. Far less than the minimum quote I had gotten of $4000. I chose to have the pipe replaced as it was 35 years old and they had a crew out the next day that trenched, replaced the pipe with a larger copper pipe, and all new valves for $3000. I felt it best to replace with a new pipe rather than try to patch an old one. The crew was fast and efficient. They plumbed a temporary line for us so we weren't without water during the work. Then cleaned up and left at the end of the day. Very polite and professional service. Dante was exceptional to work with. I highly recommend them and will keep them on file for future work.

Mary R.

5/14/2014

What an outstanding company and good experience!! I put my trust in Pipeline Restoration to determine the location of my leak and repair it two weeks ago, and they did so quickly, professionally and affordably.

They do great work: Tammy who takes the calls is awesome -- informative and responsive. The epoxy team was terrific. Last but not least, Michael, who diagnosed the leak and assured the pipeline was repaired was extremely knowledgeable, precise and gracious. Highly, highly recommend this company.

I lacked knowledge of plumbing and piping repairs (not anymore!) and not surprisingly initially spoke to vendors who were ready to take advantage of that. I hate that. I believe this company is honest, fair and deeply service-oriented.

telling d.

1/21/2021

If you have a leak and you need to call an expert that can help you locate and find the leak- call these guys. We had a slab leak- Chris came out- super knowledgeable and helped us understand our options and took care of the problem ASAP.

Wish I didn't waste my money on the first plumber that charged me just to come out and do zero work!

Or the three other companies that simply didn't even care about my leak- they just wanted me to spend 10k on a house repipe.

Call these guys 1st!!!!

Jenny D.

08/04/2017 12:00:00 SA

Many years ago we had a slab leak, so now, whenever we see water in unexpected places, we freak out. We had a slow little leakage on the side of the house, I called Pipeline due to its high Yelp rating. The lady on the phone was nice, she put me on their standby schedule today and confirmed schedule for next week. Lol. It is like flying on standby. If there is time at the end of the day, someone will come out. If not, then we stick to the confirmed appointment. It's cool, didn't ruin my day one bit. I went about my business, but not too far from the house.

Chris called me at 2pm to notify me that he will be there in 20mins. I was 30mins away from home, so we practically raced each other to get to my house. Chris is amazing, no non-sense kind of guy. I directed him to the leak, and he dealt with it effectively and efficiently.

I will 100% called Pipeline in the future. Thanks Chris!

Shawn S.

5/18/2016

Most of the time the best price means a horrible result. This company is a diamond in the ruff. After 3 estimates from other 5 star yelp companies in my area to repair a slab leak at my residence, Chris Gilbert showed up on time to save the day. He went the extra mile to successfully locate the problem and he gave me three options to pick from to repair my leak. Chris provided an honest and fair price for the 6 hours he spent at my house (saved me over $1000.00 from the other 3 estimates I received). Thanks Pipeline Restoration and Chris for a fair and positive experience.

Michael M.

11/20/2015

The old copper pipes in South OC are notoriously flaky, and we were daunted by the prospect of repiping our house with pex tubing. However, Pipeline Restoration gave our existing pipes an epoxy coating at a lower cost and a faster turnaround. Water flows great, with no unpleasant smell/taste change. These guys were also really easy to work with, were very considerate, and worked quickly. They even put us up in a hotel overnight while the water was turned off! I'd highly recommend them.

Susan K.

Jun 5, 2013

If you're reading this, you've probably got a plumbing problem on your hands, and the last thing you need is the headache of searching for a reliable plumbing company. Well, having dealt with three plumbing leaks INSIDE the walls during the past few years, I can confidently say that Pipeline Restoration will do everything possible to minimize your stress and help you deal with the situation effectively. Everyone I interacted with, from the operator to the owner to the technician who showed up, was wonderful.

The operator was so pleasant that I felt like I was talking to an old friend. Before I called, I was imagining the worst case scenario inside the wall where the hissing sound was emanating from. By the end of the call, I was laughing and feeling reassured that the issue was in good hands. In fact, since the earliest appointment available was the next day, she passed my information on to Roy, the owner, who both called and texted multiple times to walk me through shutting off the water and to check on the situation. I didn't know that business owners like these still existed!

Chris was the technician who showed up and he was very friendly and professional. I was amazed that he could correctly identify exactly where the leak was even before he put on his sound equipment. I was afraid that extensive work would be necessary and that the water would be shut off for days. It turns out that Chris cut a small 12X12 square out of the drywall right in front of the leak (sure enough, I could see water shooting out of a tiny pinhole leak), quickly repaired the leak, and offered advice about how to dry the area out. He also replaced the broken water shut-off valve and cleaned out the aerators in the faucets after he turned the water back on. The water flow from the faucets is now far better than it was before the leak occurred! In less than two hours, everything was repaired and the water was back on--amazing.

Nhue G.

Mar 18, 2020

We had a pipe leak and Pipeline Restoration resolved the issue quickly and professionally. They replaced the pipeline in question and finished everything in 3 days or so. I haven't had any problems since. I would highly recommend them.

One thing to note regarding payment is that they don't have a card reader. That was a surprise to me. They were writing down card numbers in a notepad. For your security, I wouldn't give them card information in an unsecured and unencrypted format like that. They said they would email me the receipt instead of giving me one right then. Next time, I would give them a check and get a receipt right then.

Bambi E.

Feb 8, 2015

On April 1, 2014, we selected Pipeline Restoration to epoxy coat our home's pipes after we had a second leak in the ceiling in less than 3 years. Some months earlier my friend hired Pipeline Restoration to epoxy coat her home's pipes and I went to watch the work and take pictures just in case someday we might need such a service. I was really impressed with their equipment and precise methodology for coating all of the pipes. They calculate exactly how much epoxy is needed for each pipe run. Little did I know when I was watching them coat my friend's pipes that just a few months later I would need Pipeline Restoration to epoxy coat our pipes! We called Roy Terry and told him about our leak and and our desire to coat all of our pipes. Roy asked us a lot of questions over the phone pertaining to the number of bathrooms we had, number of sinks, toilets, etc. Based on the information Roy quoted us a price over the phone to perform all of the work. Roy stuck to that price and never raised the price when he came to see our home, which was a great relief because we have experienced high quotes from others after they have seen our home and the nice neighborhood we live in.

The next day Roy came out and temporarily fixed the pipe that was leaking. I wanted to pay him for that work, but he said there was no need to pay up front he would collect the entire amount when all of the work was completed to our satisfaction. We scheduled a date for his team to come out and epoxy coat our home's pipes. The price quoted by Roy was all inclusive. It covered repair of the leaking pipe, epoxy coating of all of the home's pipes, repair of our ceiling and repair of any holes that Pipeline Restoration might need to make to access the pipes, replacement of all angle stops and all new stainless steel flexible lines and replacement of all of the outdoor hose bibs. The price even included replacing one faucet in our laundry room with a new one that we had purchased. The only thing that Pipeline Restoration does not do is paint. There was little painting to do other than the damaged ceiling as Pipeline Restoration figures out how to do the work with a minimum number of holes.

The crew came in and performed all of the work in three days. This process requires a large piece of equipment to be placed inside the house and many dozens of hoses to be run to every plumbing fixture in the whole house. The crew laid out tarpaulins and other protective mats to assure that there would be no damage to our home.

When the job was complete, there was one plastic sprinkler pipe that was leaking outside and our pressure regulator was sweating a little. We called Roy and told him about these little issues. He said that he would come out and repair those items himself and that we should not pay until everything was to our satisfaction. Wow! This is what I call great customer service. A couple of days later these items were repaired and only then did Roy allow us to pay Pipeline Restoration for the entire amount. Roy also came back and installed some new special flexible stainless steel hoses for our kitchen sink a few weeks later after we had received these parts from the faucet manufacturer. Roy did not charge for this work and came as promised even though we had already paid the bill.

We are so impressed with Pipeline Restoration. I have told several neighbors about Pipeline Restoration and the great job they do. I even spoke with some strangers in one of the home improvement stores and told them that if they needed a good, honest, quality company to repair their pipes, then call Pipeline Restoration.

I have waited to write this review about 10 months just to be sure that everything is fine. To date we have had no issues and I don't expect any. Pipeline Restoration warranties their work for life. It is so great to go out of town on vacation and not worry about a pinhole leak in our pipes ruining our whole house while we are gone! If you are thinking about doing something permanent to solve the problem of pinhole leaks in your house's copper pipes, consider epoxy coating; and, definitely, consider Pipeline Restoration. They do fantastic work and their prices are reasonable - even less than some of their competitors.

Miriam V.

Jan 20, 2016

Very professional honest and punctual. Roy and his team explained every detail in the process of having the one line done. Roy even went out of his way to correct things that were done incorrectly by another plumbing company. I would give them ten stars. I highly recommend Pipeline restoration.

Merci S.

5/14/2018

Mike and Matt were so professional and so helpful when we had a water leak at our condo last week: 5/6/18. They were very service oriented! They answered all of my questions and concerns. One leak brought about other problems with the condo, so they came back three times to finish each minor project. They were trust-worthy and a life saver! I highly recommend Pipeline!

David-Newport Investment Holding ..

Feb 19, 2019

This review is long over due. Ryan and the team did an amazing job !! I had one of my properties in Tustin Ranch completely epoxied after having the infamous slab hot water line leak a few months back.
Ryan by far had the best price and not only that, he was highly recommended by my plumber. He is super honest and was a straight shooter. Doing my due diligence, I received quotes from 2 other companies that do epoxy in orange county to compare. These 2 companies were 1) WAY higher in cost and 2) doing dirty business to have me go with them. Its amazing on how they try the scare tactic to gain my business. Both companies obviously know Pipeline Restoration are the best and try to talk bad about the company. IT WAS ALL BS !!!. Pipeline is the only company to offer a lifetime warranty !! Trust me, if you need your house to be epoxied, Ryan and the team over at Pipeline is YOUR BEST CHOICE !! HANDS DOWN !!. Just look at all the reviews. Their team is super efficient and fast !!..
Thanks once again Ryan and the entire team at Pipeline !!

Nghi D.

Jul 24, 2017

We bought a home and during our walk through found a leak on the outside wall. We thought it was a pipe in the wall. I hired a contractor to do work on the house and he said he will fix the water leak. After digging, he realized that the leak is a slab leak. He was not able to localized the leak since he didn't have the proper equipment. So he asked another company to come help him find the leak. That company found the leak and recommended to reroute the pipe but that would mean multiple holes in our house. They said they would not fix the holes either. They would only re-pipe and leave the mess to us and gave us an estimate of $2900. I wasn't comfortable with the idea so my wife looked on yelp and found this company. They were very responsive and came out the same day to check out my leak. I was at work during this time but my contractor is at the house working on other things. He quoted me $1399 to epoxy the leaking pipe. I didn't know much about epoxy so I did some quick research. He gave us a life time warranty on the epoxy. The epoxy is safe and not toxic so that made me feel more comfortable with the idea. I had a ton of questions and they answered all of them appropriately. I don't know what the bad reviews are about because I read them before we called this company.

They did a great job without leaving a big mess. They only cut out a small hole to get to the pipes. I would highly recommend them. If the hole is too large then they won't be able to epoxy but their pressure gauge would determine if the hole is too large.

Update: I had them come back to check on my low water pressure but they were not able to figure it out and directed me to a company that didn't provide the services that I was sent to them in the first place. Majorly disappointed.

Nghi D.

7/24/2017

We bought a home and during our walk through found a leak on the outside wall. We thought it was a pipe in the wall. I hired a contractor to do work on the house and he said he will fix the water leak. After digging, he realized that the leak is a slab leak. He was not able to localized the leak since he didn't have the proper equipment. So he asked another company to come help him find the leak. That company found the leak and recommended to reroute the pipe but that would mean multiple holes in our house. They said they would not fix the holes either. They would only re-pipe and leave the mess to us and gave us an estimate of $2900. I wasn't comfortable with the idea so my wife looked on yelp and found this company. They were very responsive and came out the same day to check out my leak. I was at work during this time but my contractor is at the house working on other things. He quoted me $1399 to epoxy the leaking pipe. I didn't know much about epoxy so I did some quick research. He gave us a life time warranty on the epoxy. The epoxy is safe and not toxic so that made me feel more comfortable with the idea. I had a ton of questions and they answered all of them appropriately. I don't know what the bad reviews are about because I read them before we called this company.

They did a great job without leaving a big mess. They only cut out a small hole to get to the pipes. I would highly recommend them. If the hole is too large then they won't be able to epoxy but their pressure gauge would determine if the hole is too large.

Update: I had them come back to check on my low water pressure but they were not able to figure it out and directed me to a company that didn't provide the services that I was sent to them in the first place. Majorly disappointed.

Tom W.

05/04/2016 12:00:00 SA

We had a pipe rupture under our hardscape from the street main to the house. This team reroute the line without damaging any of the hardscape which could have cost 10k alone.

They did an excellent job.

Craig P.

Nov 22, 2019

They came over within 2 hours and detected the leak quickly. Very professional. Very friendly. I would definitely recommend.

Teri K.

12/10/2018 12:00:00 SA

They say you never really know about a person (or a business) until something goes wrong. I agree, and I am pleased to report, that even though something did go wrong with the whole house epoxy pipe lining job that Pipeline did for us, they have been honest, honorable, and responsive in fixing the problem for us. They came out the next day, diagnosed and explained what had gone wrong, and quickly scheduled repairs to the pipe, drywall and painting - all of which they paid for.

Mistakes and issues happen - that is a fact - but it is how Pipeline responded that makes me truly comfortable to recommend them wholeheartedly.

Mike S.

6/21/2023

Such a professional company. Mathew was the technician. He arrived on time and was very professional and detailed in his assessment. I would not hesitate to call this company again.

Han H.

05/06/2019 12:00:00 SA

Excellent customer service! Chris and his team will FIND and FIX your leaks in the most efficient method in a no nonsense way. I have used their services a few times over the years and even recommended them to my neighbor who needed epoxy work done. Thanks for taking care of my slab leak problems Pipeline Restoration!

Jani M.

Oct 17, 2019

After several estimates, we hired Pipeline Restoration Plumbing for a complete re-pipe on our rental house in Buena Park which had old galvanized plumbing. From the first meeting with Chris, it was clear to us how organized this company was. They had a plan for the re-pipe from the installation and patching holes, to all the city inspections, which we passed. It was a pleasure to work with Joseph who coordinated the crews, and with Dante who handled the payments and documents we needed as landlord/owners of this rental. The work was done efficiently and very neat, and the installation crew and patching crews were great. We hire lots of vendors to do work, and we were most impressed with Pipeline Restoration Plumbing. This is a great company we will hire again without hesitation!

George Y.

Jul 23, 2021

We had a slab leak on the travertine in the breakfast nook area 3 weeks ago, we called our regular plumbing guys that we have used for 15 years, they couldn't detect the leak. My wife found Pipelined from Yelp and saw a similar slab leaks as ours. So I called Pipeline, Audrey was very nice answering the phone and scheduled Tony for a visit. Tony showed up and couldn't find the leaks either. He was honest and gave me a number to call to detect the leaks. I called that company but it was all booked till following week. During the waiting period, I experienced the leakage is related to recirculating pump, so I contacted Pipeline again, and Tony showed up this morning, he was able to isolate the recirculating pipe. We are still able to use water, hopefully this is the pipe that has a tiny pinhole. Pipeline will come back in two weeks to do the Expoxy lining to fix the leaking pipe. Thank you Tony, Ryan and Audrey for their great works, the job is not completely yet, but we don't have to turn off water at night and turn on in the morning, worrying pipe burst. I will do another review after the job is completed.

Loree B.

5/16/2018

Repipe in PEX after 5th leak. This time it was Slab. Hired this company and so far everything is great. Repipe done in one day nice guys who did work on Repipe. Now waiting for inspection and Drywall repair.

Kathy S.

10/30/2013

Would recommend this company. Chris was awesome! We had a hidden leak in the kitchen and he fixed it right up and it was like he wasn't even there. Totally cleaned up everything and the work was exceptional. Very professional and courteous. The price was very reasonable too.

Emily P.

Feb 10, 2013

Honesty is the best policy. William Shakespeare

Nothing is worse than being a new homeowner, not being handy, and hearing water running in your walls at 3 am, not knowing what it is, or where the water is going. Early a.m. I heard what sounded like water running in my hallway walls. There was no water coming from the walls, no dripping from the ceiling, and no faucets on. It was so puzzling. I went to the internet to google water running sound in walls, it was my worst nightmare, everyone said it was the symptoms of a slab leak. I instantly saw $$$$'s.

I called several plumbers, several told me over the phone it was a slab leak, they needed to jackhammer my travertine, re-route a new pipe thru the attic. Another came out couldn't pin point the area because he forgot 1 key piece of leak detection equipment, we were told we needed the entire house to be re-piped and to just stop the leak it would require breaking the floor to get to it stopped $4100 to re-pipe the whole house $6000!!! (we never wanted to do a whole house re-pipe it was being pushed on us). Another plumber quoted $350 to detect the leak, then $125 per hour to stop the leak and fix the leak he guessed about $2800. I refused to take that as a solution.

My husband found Pipeline Restoration in Anaheim their reviews were very positive and they answered the phone after 5 pm. Roy the owner spoke in detail to my husband explained throughly step by step how they will diagnose and isolate the problem. Roy was professional, detailed, patient, and honest. He said with their leak detection it will be 99.9 % accurate in locating the problem. Michael was sent to our home was very polite, professional, and prompt. He called before he came, when he was in route, covered his work area with drop cloths and took genuine care with our home. He was 100% accurate in locating the origin of the leak with his leak detection equipment. He was patient and polite and detailed when explaining each step he would take in isolating and now stopping the leak. My worst nightmare we had a slab leak!!!

We were given an option use epoxy to seal the leak, or reroute the pipe thru the attic. We chose the epoxy method because it repairs leaks in the pipes without tearing down interior walls, it was cost effective, and we also have a 10 year warranty on the epoxy. He quoted my husband a reasonable price compared to other plumbers and we also asked if they can change 2 shower valves and fixtures he gave us a great price for that as well (even though its not in their scope of work). He made small square cuts in 2 walls to get to the leak, I envisioned huge holes when I got home but they were nicely cut with care and precision, small, and precisely in the areas of the leak. He stopped the water leak told us in detail what will happen the next day with the repair and made sure we were happy before he left.

The next day Ryan and Chris came to our home, it was storming and hailing and they had to go in and out of the house to go to their trucks but they were very respectful of our home and didn't leave a mess or complain about the rain. They worked in harmony as a team and focused on getting the job done. We changed 2 shower valves and fixtures because they were dated and even though this is not something in their scope of work they still installed it at a reasonable price and they stayed until after hours to get the job done, then returned the next day a Saturday morning to finish one last very minor step. Again they called in advance, and called again because they were coming earlier.

This company does not take advantage of you, they are honest, detailed, professional, and are very pro-customer. They didn't collect payment until their job was complete. Larry called me Saturday morning for payment and asked if everything was ok, they emailed the receipt and he said he wouldn't charge for the fixture installation until their Tech came out and finished one very very minor last detail. Now I have hotter water, and better pressure

I can't tell you enough of how this family owned company impressed us. We have peace of mind, we were NOT taken advantage of, we trusted them with every step they did. I will refer them to everyone I know and plan to use them again for any leak we may have. The best part is that they were so affordable I didn't need to go through my home owners insurance to file a claim. I am a customer for life = )

Edwin P.

May 12, 2020

I spoke with Ryan and he was very helpful and informative! He gave me an honest and professional opinion on what I thought a possible leak that made the drywall cracked. I'll definitely call him again for any plumbing related issue.

Great job!

Ina B.

9/27/2022

This is a really terrific company. The office staff responded quickly, and the technicians were great. I had any homeowner's most dreaded plumbing problem--a slab leak. Matthew, Jose, and Allen were my technicians, and I couldn't ask for a nicer, more friendly and professional team. I was really impressed with their efficiency and follow-through. Their bid was very competitive and fair. I really recommend Pipeline Restoration !

MJ S.

Dec 23, 2022

I really did not want to write up a Novel but my poor experience with their services leaves me with no choice.

I got a re-piping done at my house from Copper to PEX, along with my brother's house 6 miles from where I live.
The company was good with scheduling and got both of us together quickly on the schedule.
The crews showed up on time and started the job. The crew that I ended up getting was either new or their supervisor did not care. They left water and soda bottles/cans everywhere in my house when they left. Sitting on studs behind holes made in drywall, laying on the floor thrown about carelessly.
It was no big deal, but it was a preview of what was coming next. I called their sales rep. or head man and he told me that it was not good and he will have their butts chewed. What was missing was an apology...

During the demolition, they broke my powder room light and blamed it on vibrations from the next room. The truth is that they were taking off the mirror and bumped into the glass light. But did not have the decency to fess up. They also broke my kitchen faucet and one of my shower handles in the Jack and Jill bathroom.
Everything that went wrong, was explained by excuses. They told me that my fixtures were all rusted out because the house was built in 1999. Truth is that the house was fully renovated in 2016 and not even a single faucet, handle, connection etc. was old. Everything was bought new in 16 and was not cheap stuff.

Then Chris whom I had been dealing with told me that they will compensate for the light fixture, and they did (however gave me $100 off for a light fixture that cost $140)... no big deal but he also assured me several times that all I had to do was get another kitchen faucet and they would come and install it, free of charge. More about that later.... (notice the word assured in quotes)

A few days later after they had left I started smelling something foul in my garage. I though maybe some rat had crawled in a tight space and died. After a few more days, I followed my nose and found two half eaten subway sandwiches and a plastic contained with rice, beans and Chicken... I took a picture and sent it to Chris... instead of a simple apology, his reply was What do you want me to do? I already reprimanded my crew over the bottles and cans incident.

Then came the issues with sub-quality workmanship. My outdoor spigot developed a leak and water started dripping. I called Chris and to his credit he sent a plumber right away to fix the issue. (this whole assembly was changed during the initial work done)
The plumber showed up and built a maze of PVC pipes (where copper should've been used) and left in a hurry.
Next evening I came back from work and my whole street was flooded. There was huge stream of water running down the storm drain. A fountain of water was sprouting out of that maze of PVC that the plumber had built a night before. I cut off the main and called Chris again.
Again, to his credit he sent the plumber who originally worked on my repiping. He grabbed his head in his hand when he saw the pipes and told me that he had no idea why someone did what they did.
Again, Chris never apologized over this incidence and always seemed disturbed after taking my calls. I was never disrespectful or even angry with him.

Now back to the Faucet. As per the advice of Chris I called Pfister and told them about my kitchen goose neck faucet with the broken cold water line. They sent me a new and exact same faucet in a week.
Then I texted or called Chris.. no reply. Once again and he seemed bothered when I told him that the faucet is here and he needs to send someone to fix it as he promised.
He replied that he never used the word promised to fix it just said that he would. Then he said that he will do it when he is in that area. Fine with me as the hot water was till working.
Another week passed and nothing. Finally the guy shows up and tells me that I need a special long neck tool that should've been a part of the kit. And I need to buy it for this installation to go through. I asked him if he had it and his reply was, I am not a plumber why should I have it
The next night was the night when I had the pipe burst outside that I wrote about and his plumber told me that they do have these tools and all he had to do is ask. He also told me that he could install the faucet for me but Chris will not be happy if he helped me and left.
What an utter disaster in terms of customer service, courtesy and business ethics my experience with this company has been.
Leaving this long review so others will learn from my mistake.
As a positive the crew at my brother's house was very professional, thoroughly cleaned up after themselves and he experienced no issues. I guess I just got the rookie crew or a supervisor who was not professional enough to run a tight shift.
To top it all off, the rep. Chris was pushy, rude and aggressive and always made things seem like it was my fault.

L N.

3/19/2013

Over the past month my water bill doubled and my water company notified me that I had a leak. My home warranty assigned a plumbing company to diagnose and provide me an estimate. They diagnosed a slab leak and recommended a pipe re-rout for $2600...when I learned my home warranty would cover only $500 I was completely bummed. I checked online for a second opinion and read all of the glowing reviews for Pipeline Restoration. ALL I CAN SAY IS BELIEVE THEM. Talked to Roy and he assured me that in a worse case scenario he could complete the work for half that amount. Furthermore, he was incredibly knowledgable about his craft-explaining the process for diagnosis and the informing me of several options to remedy the problem. Mike came out within one day to detect the leak (electronic detection-not visual like the other company) and located the leak. Once they located the leak they gave me exact dollar amount to repair and quickly scheduled an appointment to repair. Chris then came out two days later and completed the work. He was awesome!!! Completely friendly, professional, knowledgeable and most importantly, great at his job!

BOTTOM LINE: it turned out to NOT be a slab leak at all (they re-routed a pipe in the wall) and completed the whole job for $579!!!!. They fixed my leak, for the price they stated (completely transparent pricing), were extremely professional, and completed the work in a very expedient manner. HIRE THESE GUYS IF YOU HAVE A LEAK-I KNOW I WILL AGAIN IF (AND WHEN) I HAVE A LEAK.

Thanks to the whole team at Pipeline Restoration!

Alice H.

10/11/2019 12:00:00 SA

Came out quickly and did a very efficient job. Turned out the leak was coming from the fridge and not a pipe or slab leak and they didn't charge me for coming out. Would not hesitate to use or recommend them in the future to other clients.

Kevin L.

Dec 5, 2017

I initially had a plumber from a different company come out to locate a slow leak that I only noticed because of my increased water bill. That guy told me that I had no leak in the house or with my sprinkler system and that I most likely had a slab leak. He said it would be $300 just for the inspection to determine where the leak was and confirm that it was in fact a slab leak.
With that news, I immediately went to Yelp to find a different company who could give me a 2nd opinion and I found Pipeline Restoration Plumbing with a ton of great reviews. I called them up after I got the bad news from this other guy, and they said they would do a no cost no obligation inspection to find the leak and they could come out that same day. I asked them to come the next day since that worked better for my schedule and they said that would be fine. They came out and determined that I did not have a slab leak, and the leak was in fact with my sprinkler system which is a much easier and cheaper fix. What a relief!
Unfortunately they don't do work on irrigation systems so they couldn't help me out with the leak, but they didn't charge me anything and turned off the water to my sprinklers for me so I don't lose water in the meantime while looking for someone else to help fix it.
I will definitely be calling up Pipeline Restoration Plumbing for all of my future plumbing needs. Great service.

Leslie Y.

6/26/2013

I called Pipeline Restoration because of all of the positive reviews on Yelp. I needed a plumber to check for leaks in a couple places in my condo. I spoke to Roy on the phone to set up the appointment--personable and professional. Chris came out for the scheduled visit. During the entire appointment, Chris was professional and friendly, even putting up with my yappy dog. ;) He tested for leaks, explaining the process clearly and thoroughly. Unlike other plumbers who have worked in my home, Chris did only what was needed--very cost-conscious--but he remained vigilant about safety issues and preventative maintenance. The work ended up costing a lot less than what I had anticipated, and I now have peace of mind. I would definitely call Pipeline Restoration for future plumbing problems. Thank you! PS - They offer a coupon for free leak detection testing on their website.

Matt A.

03/11/2021 12:00:00 SA

Horrible service. The management very rude to the Plummer who was the only person that seemed to care. Stay away. They are a waste of time. Not the Plummer but the management and company. Only care about making money but not providing service

Suzanne G.

10/05/2017 12:00:00 SA

Pipeline Restoration was the best and least invasive option to repair a slab leak. Fortunately we only needed one hole in a bedroom closet instead of holes under 3 sinks. The crew showed up on time all 3 days and were neat and polite. Hopefully we don't have another slab leak ever again, but if we do we will call Pipleline Restoration again.

David-Newport Investment Holding ..

2/19/2019

This review is long over due. Ryan and the team did an amazing job !! I had one of my properties in Tustin Ranch completely epoxied after having the infamous slab hot water line leak a few months back.
Ryan by far had the best price and not only that, he was highly recommended by my plumber. He is super honest and was a straight shooter. Doing my due diligence, I received quotes from 2 other companies that do epoxy in orange county to compare. These 2 companies were 1) WAY higher in cost and 2) doing dirty business to have me go with them. Its amazing on how they try the scare tactic to gain my business. Both companies obviously know Pipeline Restoration are the best and try to talk bad about the company. IT WAS ALL BS !!!. Pipeline is the only company to offer a lifetime warranty !! Trust me, if you need your house to be epoxied, Ryan and the team over at Pipeline is YOUR BEST CHOICE !! HANDS DOWN !!. Just look at all the reviews. Their team is super efficient and fast !!..
Thanks once again Ryan and the entire team at Pipeline !!

Kymm C.

Oct 29, 2021

After calling another company, being told I'd get a call back and then hearing nothing, I called Pipeline Restoration for help with a leak we had behind our shower wall. From the moment I spoke with Audrey and she immediately scheduled an appt. for a tech to come out first thing the next day, to having Matt the technician call me 30 mins. prior to our appt. time to verify his arrival I knew this was the company I needed and was so glad to have come to Yelp for help to get their name and number!

After 3 days of living with no water, when Matt arrived to help and was so friendly and understanding of our problem it was fantastic. He got right in and found the leak, gave us a couple different options for repair and then set out to fix the leak, but wait, he went way above and beyond. The option we selected was to cut a hole in our drywall to reach the leak and we were fine with that. However, Matt wasn't and asked if we had a crawlspace under the house. We had an entry put in several years ago in case something like this were to come up and Matt was small enough to squeeze right in and fix the leak without ever having to put a hole in the house!!!

He was much more than an excellent technician, he was friendly and informative, he explained the whole process to us, it's just me and my sister here, so needless to say we know nothing about plumbing. He was great with our three beasts (dogs) and was a real joy to have in our home for the short time it took him to fix our problem. He even gave us the name of a reliable plumber for regular plumbing issues! I haven't been this impressed with a company in a long time. Beginning with the customer service, to the quality of their people and work they're the ones I'll be calling if we ever have to go through this again!

Jeff S.

Mar 12, 2023

After 5 slab leaks, we had our pipes epoxy lined by Pipeline Restoration in 2014. They did a great job and provided a lifetime warranty.
Fast forward to last week and we discovered a leak in the garage. I remembered the lifetime warranty and decided to call them. I have to admit, I was concerned that the company might be out of business or if they were still around, they would give some excuse that the lifetime warranty didn't apply. To my pleasant surprise, not only were they still in business but they also honored their warranty.

Pipeline Restoration had a tech out the same day to locate the source of the problem. Two other men came over to provide a temporary run of pipe do that we could have water in the house. 2 days later, as promised, they were back to make the permanent fix.

The staff both in the office and in the field were very courteous and explained in detail what they were doing as they fixed the problem.

Pipeline Restoration was recommended to us by a neighbor who had slab leaks and they were totally satisfied with PR. WE ARE TOTALLY SATISFIED TOO! They do quality work with a professional staff!

We would recommend Pipeline Restoration to anyone with the need to re-pipe their house.

Deepak A.

Oct 11, 2016

Fantastic company to work with! Pipeline Restoration was recommended to me by a friend who recently had a slab leak. He said they did great work so I thought I would given them a shot. My job was much smaller, but it was handled quickly and efficiently. I'll call Pipeline Restoration for both small and large jobs in the future.

Dana R.

11/06/2014 12:00:00 SA

Really impressed with this company. From the first phone call to schedule my appointment until Chris came out to my house, I was impressed. I called to schedule the appointment and they were able to come out the next day. I had water leaking in my bathroom from under the tile and of course was thinking the worst. Slab leak, bathroom torn up, going to have to spend a ton of money and rearrange priorities for the holidays...yes, I worry. When Chris came out he said he was going to do a leak detection and we would go from there. Turned out that he couldn't find a leak and suspected the problem was coming from the toilet. This was music to my ears! He told me what would be the most cost effective thing to do. He even took the time to explain my plumbing system to me and made recommendations for the future if I intended on staying in the house. All this and he didn't charge me a thing. I definitely know who I'm going to call when I decide to do the repipe. These guys are a class operation.

Stephanie O.

Nov 15, 2013

THANK YOU PIPELINE RESTORATION!!!!
I can't say enough good things about this team of professionals!!
From Tammy, who books the appointments to Roy, Travis, Jaime, Chris & Ryan that all came out and helped fix our pipe leak under our house! I seriously felt like I was working with friends and was really impressed by their punctuality, their professionalism and their hard work! They all knew exactly what to do and how to get it done and I really liked their teamwork!
These guys are awesome and I highly recommend them to anyone needing any kind of plumbing or slab leak work!
Keep up the good work!!
Your biggest fans,
Steph & Brandon Olson

Jessica L.

3/20/2023

I called Pipeline Restoration on a Friday because I suspected we might have a possible slab leak in our garage. They weren't able to send anyone out until Monday because they don't schedule appointments on weekends (helpful to know in the event of an emergency situation), but they were nevertheless quick to get me scheduled with their earliest available slot. Matthew came out and took a look and ran some tests and delivered the good news that there actually wasn't a leak (it was just excess moisture from all the rain coming up through the cracks in the concrete floor). I appreciated his thoroughness and honesty. As relieved as I was with the news, I also felt kind of bad that they made the trip out for nothing in the business sense, but Matthew was super gracious. I'll definitely be back to Pipeline in the future for any plumbing issues.

Skip L.

Dec 7, 2017

My neighbor raved about this company so I researched them and was amazed at the consistence in the reviews I read. I decided to have them perform their epoxy lining in my water pipes. Every step of the process was performed in an efficient, professional and thorough manner. The reviews were right on target. I wish there were more than 5 stars to rate them.

April K.

Oct 15, 2016

ROY is the best! He deserves 10 stars!!
Honest, kind, and knowledgable .
I felt very lucky to find him as our Plummer, who delivered a great service with smile.

Michael K.

Jul 11, 2018

I am a happy customer. We heard and felt a hot water slab leak in our newly remodeled kitchen and freaked. I contacted our contractor and he told us that epoxy pipe lining process is the only way to go. We contacted Pipeline Restoration and they immediately dispatched Chris. He showed up and jumped right in and without delay expertly and professionally located the source. His team made a follow up and appointment and returned to perform the epoxy process. All very professional. The technicians were also professional, polite and amazing. They returned to pressure check and close all opening and return us to full service. Chris and team are awesome, and I couldn't be happier. Don't worry. Call Pipeline Restoration they really helped us out. Thank you, Pipeline Restoration.

TT B.

4/27/2019

I highly recommend this company for plumbing. If you have a water leak crisis and need an honest evaluation, grade A work at a reasonable price, and no gimmicks.....Ryan and Chris are your GO-TO GUYS. They are the professionals and personable. I have recommended them to my family, friends, and neighbors.

Special THANK YOU shoutout to Chris.....you rock!!!

Binh N.

04/10/2020 12:00:00 SA

I suspected we had a pipe leak since our carpet was damp and was able to schedule them to come out the next day. Tony came and did a free leak detection test. It turned out that the water was residual from a plumbing drainage backup we had the prior week. He provided helpful information on the root cause and service was excellent and professional. Highly recommended and would use them again for any future leak issues.

Marylou G.

1/28/2015

My husband Glenn and I are so impressed by how professional, reliable, efficient, HONEST, and great this company is. When they did work on our pipe leak in the laundry room two years ago, my husband kept their card because they did such great work. Now we have another problem in a different area, and after Roy (owner) and Michael (Roy's son) came to check the issue, they were so kind and honest to tell us the problem was not a pipe leak but leak from our broken dishwasher. Michael recommended another company to assist us. I am so glad there are still great contractors like Roy and his company. We highly recommend them. Thank you Roy and Michael!

Karen B.

2/25/2013

Simply the Best

These guys are fantastic and I concur with others who previously reviewed Pipeline. Mike came out and was able to do what two other top rated yelp plumbers and a top rated sprinkler repair person could not do -- diagnose the problem and install a valve. That told us it was an irrigation/sprinkler leak not a house leak and Pipeline recommended a competent person to take care of the irrigaton problem, which is now being addresseed. Pipeline explained the whole process before the job and the charges were reasonable for the time they spent with us. Mike even returned to help the irrigation person. That is going over and above what any other plumber would do. I would not hesitate to hire them again for any of our plumbing issues.

G S.

11/02/2015 12:00:00 SA

Chris, Came out to check a damp spot we had on our carpet. He was great to work with, very polite and took a lot of time checking for out leak. He did not charge for anything. These guys are honest and heart and I will call them if the leak comes back.
He first did a check electronically listening for leaks at all the pipes. He opened the wall at the damp spot and checked and found nothing. Then he checked our water pressure and found it to be high even though we just had the regulator replaced. He adjusted the pressure and then checked for any drop in pressure and nothing. He advised us to dry it out and see. We might not have a leak and it might be the pressure was too high.

Sean C.

Feb 13, 2017

When Bob first came out I was very impressed and he did a great job and offered a great price for our whole house repipe. Everyone we encountered here Bob, Roy, Brian and the crews were all great. My wife and myself feel we were treated like family from start to finish. Our drywall came out great and we now have the peace of mind of knowing no more leaks! As with any home project things can be stressful but Roy runs a great company. He truly cares about his customers experience and they offer great customer service. I would highly recommend pipeline restoration for you plumbing needs!!!

Mrs K.

06/06/2016 12:00:00 SA

They do not honor there free leak detection coupon. They will charge you $279 for the inspection. There advertising is false.I called and they would not honor there ad! Don't waste your time with this company!

Phil G.

Sep 23, 2013

My experience with Pipeline Restoration and owner, Roy Terry, was all-around excellent. I interviewed the three leading companies in the epoxy lining field before making the easy decision to hire Roy. The other two companies gave me quotes that were about 50% higher than PR. One thing I did not appreciate was one of those companies, upon learning that I was considering PR, shifted away from why they were the right company to hire to why PR was the wrong company. This is never a good sign or a professional thing to do. The other company never responded when I asked them for an explanation of all the poor ratings on Yelp.

I was very pleased and impressed that I dealt with Roy throughout the process. As a business owner myself, I know from experience that when you deal with the owner, as opposed to an employee, you are dealing with a person who is primarily interested in listening to the customer and making him/her happy, instead of simply collecting a paycheck. My impression is that Roy has created his business model and he treats his customers in a way that demonstrates he is concerned about building a successful business for the long-term one satisfied customer at a time. I never had contact with the owners of the other two bidders, but I cannot necessarily hold that against them.

The PR crew was very professional and nice. They showed up on time, laid down mats to protect my floor and got to work. There were a few problems that popped up with the drain of the kitchen sink and the supply lines for the washing machine, which they dealt with to my satisfaction. A few weeks after the project concluded we had an issue with the handle on the mixing value in one of the showers. I contacted Roy and he sent someone out to replace it at no charge. I suppose other contractors might have had their hand out or maybe would have suggested that I caused the problem given that it only became known to me afterwards, but not with Roy. He just asked me to send him a couple of photos of the handle so he could purchase the right one and that was it. His guy was in and out in about seven minutes.

As a homeowner, it is very comforting and reassuring to deal with honest, competent and professional contractors. This is a field that certainly gets a bad rap, and justifiably so, but every so often you run into one of the good ones who restores your faith. Roy is one of the good ones.

Arun M.

Feb 18, 2017

It was a peaceful weekday afternoon, and things were quiet, but not quiet enough--I heard the sound of water running through my pipes. After ruling out the obvious possibilities myself, I gave Pipeline Restoration a call. They arrived on time the next day, quickly identified the affected pipe, laid out my options (all at reasonable prices), and within a few days the repairs were complete, save for some drywall work. Everyone involved--Mike, Jaime, Allen, Sam, and Jose--were professional, courteous, and skilled. Consider me very satisfied.

Eileen A.

7/25/2014

Very satisfied customer! I actually found Pipeline on Yelp by looking at all the positive reviews. We went with them and are happy that we did.

We had a slab leak on a Friday and Mike from Pipeline Restoration came out the same day to help. He rerouted the damaged line so that we were able to use our showers and bathrooms over the weekend until they could come out to do the permanent fix on Monday. Mike was great at explaining our options.

They did a very professional job, were on time and cleaned up at the end. We will use them to repipe our entire home soon.

Thanks, Mike and everyone at Pipeline!

Jeff G.

11/09/2018 12:00:00 SA

We recently had a slab leak with the main line into our home. We talked with 2 different plumbers who didn't show up when they said, and didn't appear very interested in helping because it was a weekend. We were not enjoying the story we heard on how they would need to repair this. The idea of having to tear up floors and walls that had recently been re-done was not appealing. We called Pipeline Restoration Plumbing just to better understand the process and effort involved with applying epoxy coating compared to a re-pipe. First, I'll say they were exactly on time based on the estimate they gave. Second Mike and Matt were very professional, extremely knowledgable, and very process oriented in identifying the cause and what would be needed to complete the job. I had an estimate within minutes and decided right then that I would have them do this job. The minimal invasive repair had the same guarantee as a re-pipe. They called the job in and within 1.5 hrs, the crew that would apply the epoxy showed up. They did their end of the work, connected a bypass so we had water for the first time in days, and said someone would be back in the morning to complete the repair. I received a call within an hour for a scheduled time the next morning. Mike and Matt showed up again exactly when they said they would and completed the testing and reconnection of the plumbing.

Having a slab leak and the issue with repairs can appear overwhelming, the experience my wife and I went though prior to calling Pipeline Restoration was just that. Once they showed up, it was an incredibly simple process and very reasonable on price. I very seldom ever do a Yelp review. For people looking for or in need of this service, I can not recommend anyone more than this company. Do yourself a favor and at least talk with them. They are very Legit.

John L.

06/08/2023 12:00:00 SA

There's is good and there's great, then there's best, which is what this company is. The communication was great, scheduling was easy and best of all, the technician, who came out was courteous, on time and very detailed-oriented! Matthew inspected every aspect of our plumbing and gave us a thorough explanation of all the technicalities. We couldn't have been more impressed of our interaction and experience. This company is now going to be our go-to for our whole-house repipe on our investment property closing soon! Thanks again, Matt!

Tim M.

Jan 29, 2019

Pipeline Restoration Plumbing, Inc;
(AKA Roy Terry & Son's Plumbing) have rescued my home, my family and my friends homes for many years. Roy Terry , his family & team have never failed us. With integrity, efficiency and prompt on-time response they have handled major slab leaks, copper pipe pinhole leaks, to minor repairs. In over 10 different calls (family & neighbors) I've never seen them charge above their FREE ESTIMATE! Roy has always had awesome recommendations for skilled support closers (ie. drywall and stucco repair men). They've consistently underbid and outperformed the competition. God bless you Roy! Well done!

Kelly V.

Jan 13, 2018

Excellent experience from A to Z. We thought we had a slab leak and opted for the leak detection service which confirmed our suspicion. We decided to do the epoxy for the one line which was taken care of right away. This was our 3rd pin hole leak (2 others in the wall) for our home so we decided to do the whole home epoxy service too. Pricing was extremely comparable to PEX and with no drywall / painting of holes associated with PEX it made it a no brainer to choose epoxy. Everyone involved was professional, super personable and eager to educate on the process. I learned a lot! We did have to wait a while to be scheduled for the whole home epoxy, but I took that as a good sign that the company was busy. Final point: I just got the good news on my home owners insurance that we'll get a 20% discount for the next 10 years! We have AAA. Again, a great experience. Highly recommend the company.

John S.

Nov 13, 2020

These guys are easy to work with. They did our whole house back in May and completed on time and above our expectations. Last week, we had an addition at our home and needed additional work. We were treated like family with response above expectations and costs below what we thought it would cost. Thank you Chris and the Pipeline team...

D P.

Aug 13, 2013

Pipeline Restoration. Call them for your next plumbing leak!!! You couldn't ask for a better bunch of guys for customer service, dependability, professionalism and respect. They are quick to respond too! Michael and Chris told me what they are going to do, and explained possible repair options. The price I was quoted was less then half of what the other guy quoted! My quote was for one leak, in the process they found a second leak, dirt clogging my pipes and the cartridge on my shower faucet had to be replaced. The work never stopped!!! What started as a 3 hour job turned into 7 1/2 hours! Chris never complained and never stopped working. He was determined not to leave until I could turn my water on and not worry about leaking...or anything else for that matter. Oh, and he even cleaned up after himself! And in the end I still paid LESS (about $500 less) than that other guy for more than twice the work! Thank you Chris and Pipeline Restoration!

Jeff H.

12/02/2021 12:00:00 SA

Had a slab leak. They were very responsive and professional. They get the job done. This is the second time I've used them for epoxy pipe coating.

Skip L.

12/07/2017 12:00:00 SA

My neighbor raved about this company so I researched them and was amazed at the consistence in the reviews I read. I decided to have them perform their epoxy lining in my water pipes. Every step of the process was performed in an efficient, professional and thorough manner. The reviews were right on target. I wish there were more than 5 stars to rate them.

David K.

2/21/2013

These guys are the best. I had another guy sent here from my home warranty that spent 10 minutes inspecting ($250 charge to insurance) and said I have a good sized slab leak and he needs to do a re-route and it will cost between $875 to $3000 and he won't know until he is 'into the problem'. When I mentioned that I hear dripping in the wall, he said he does not hear anything like that with his equipment and it is for sure a slab leak and dismissed my statement. I felt a uncomfortable with his assessment since I know I hear a drip in the wall. This guy was supposed to come back in a couple days to do the expensive fix.

Later the same day I searched on the web and found these guys at Pipeline Restoration and called them. They listened to my problem and said they can have someone out that day or the next morning. That night I discovered another plumbing related issue and texted them at 8PM and they responded right back!! The next morning Chris called early and showed up right on time and was very polite and very, very friendly. It actually felt like I was talking to a friend and he always listened to me and explained everything he was going to do, did do and could do to get my approval before he made a move. He performed the leak detection (they do it for free!) and determined it was NOT a slab leak. There was a little hole I created in an outlet area and he used that to try to look inside and also states that the drywall was wet which confirmed that I was right when I said I heard a drip in the wall. He saw wet wood and told me he believes I have a pinhole leak and it is in an area that he identified with his hand. I told him to go forward and he did a couple cuts and found it! It was a pinhole leak up near the ceiling.

So he fixed the issue and the cost was a mere fraction of what the first guy wanted to charge.

I am very happy and found my plumber for any future issues.

Patrick W.

01/09/2016 12:00:00 SA

We had a massive plumbing leak which Pipeline Restoration was able to accurately detect and repair at a cost approximately half the price we were quoted by other contractors. They came to us highly recommended by our flood and water damage mitigation specialist. We were able to avoid having to tear up the concrete foundation using their method of acoustic localization and epoxy lining. It is like doing endoscopic surgery compared to open chest surgery which means it is much less disruptive.

The copper pipes in the Irvine area seem to be especially prone to erosion after a few years and every week, we hear of some neighbor in our listserve who has had a significant leak. We had two previous small leaks which we had disregarded as insignificant prior to the massive leak and did not want to have a repetition of the massive leak since it was so disruptive and expensive.Afterwards. we elected to have the whole house piping coated with epoxy to eliminate the likelihood of a recurrent leak. We feel much better with this additional layer of protection for the pipes. We did a lot of research into the track record of this technology which goes back several decades and it has an amazing record of success. We feel better knowing that our home is much better protected with the epoxy coating which this company backs up with a lifetime warranty. We also had a shower repaired by this firm with Chris who did great job which had been chronically leaking and which previous plumbers did not repair as well.

Pete D.

Apr 11, 2023

Top leak detection company in the business..!
Reliable, knowledgeable and trustworthy..!
Highly recommend them..!!

Jojo L.

May 27, 2015

I had a slab leak issue in my house. Right away i went onto Yelp and looked for pipe expert and Pipeline Restoration was the first to come up with 5 star reviews. When we had the inspection done, Chris arrived to our house and he was able to locate the pipe leak right away and offered us 2 options. Once we decided which option was best i was about to schedule that very same day for the repair.

Jamie and Tony conducted the repair and they were very professional and clean when they did the repair. They let me know the steps and how long it would take for the process.

Overall, great experience!! 100% recommend. I had other companies come out and told me i had to take down my drywall so they can reroute my water line and that i will have to claim insurance. Pipeline Restoration told me we had to do no such thing and the only repair we had to do is patch up the small hole the left in the drywall which is really simple. THANK YOU guys for your fast work!!

Csilla K.

Dec 9, 2018

Honest and reliable. We were told we had a slab leak by a plumber and we wanted to know where the leak was since the plumber immediately recommended repiping the whole house. It took pipeline restoration plumbing 20 minutes to let us know no leak anywhere! Thank you so much for the peace of mind. We will absolutely recommend to anyone who needs answers!

Wendy T.

Jun 6, 2019

It started with a couple of warm-to-touch tile pieces in the dining room floor. Maybe it was just sunlight coming from the patio. Nope! I googled it and it could be a slab leak. The idea of having a slab leak at home is expensive and disastrous. On Friday, I called Pipeline and made an appointment for Monday.

On Monday, Team A performed a leak detection test for free of charge. Same day, Team B came out to assess and locate the pinhole leak in the copper pipe underneath the house. I was afraid it would be a very complicated and destructive fix. I was wrong! They disconnected the leaky pipe and set up a temporary hose on the surface so we have water. Then, pumped epoxy (blue stuff) into the leaky pipe and let it sit for 12 hours.

On Tuesday, Team C rechecked the pipe to make sure the leak has been properly sealed. Thank goodness it did. In an hour, my dining room was back to normal. The entire process was not as stressful as the other Co. and we are very happy with Pipeline. Thank you!

Crystal W.

Mar 22, 2019

The team that came out to fix my slab leak was great. It was such a quick process. I still can't believe how easy they made the repair.

Annie L.

May 28, 2019

We have a leak and the plumber came out and performed a check. He narrowed it down to water main coming to the house as the interior pressure checked out. Because his equipment cannot detect PVC leaks, he was so good as to recommend another plumber. I so appreciate him taking the time to educate me on a free service call! This is the type of customer service we no longer see these days. I spent the rest of the day telling everyone about him, and I'm embarrassed I forgot his name. I ended up going with his recommendation, and the issue has been fixed. This is definitely above and beyond, and I wish I could give more than 5 stars. Thank you so very much!

Rich B.

8/13/2012

These guys are great. I hope I never have to deal with another slab leak; but if I do I know who to call,

Jan H.

Mar 24, 2021

Just wanted to say thank you to Sam, Chris and Joseph for such a great job in our re-piping!
Also want to thank Edgar and his plumbing team who actually did the repipe. They were there promptly at 8:00am and we had water back on by 4:00pm! They were very respectful of our home and belongings. They answered all my questions and concerns.
Next was the drywall and repairs. I want to thank Carlos and his wife for making things look like never been touched. If I had realized how easy a process this was - I would have done it sooner.
You can tell that everyone involved has completed numerous re-pipes and knows how to deliver on customer service.
Thank you!!

Sheryl D.

Oct 8, 2015

I had Chris out to fix the water leak in my shower. He was very professional and explained everything he was doing. Great customer service, love this company! Hopefully I won't have to call them again but if I do... I will do so without hesitation! !

Al K.

08/05/2019 12:00:00 SA

These people are so awesome and courteous. They were quick to respond back. Kyle came and carefully looked at everything . It was not a plumbing issue but he made sure to recommend someone to do the job. Thanks so much, guys!

Necia B.

Jan 13, 2019

Add us to the extremely happy customer list. We were referred to this company by a neighbor. The owner Roy and his son are the most honest and professional business people we have probably ever met. Integrity in business seems a little hard to come by these days. They Have It!
Everything was done in 1 & 1/2 days. There was no mess, no holes and the cost was 1/3 of re-piping. The work has a lifetime guarantee. We have never had a slab leak but our home was built in the 60's so we were due. We had several estimates to re-pipe both with copper and Pex. The costs and complexity just did not match up to the benefits. Rodents love to eat Pex. New copper isn't holding up due to the additives in our water, 50 holes in the wall, the whole asbestos mess and huge expense, It was an easy choice to re-line instead.
We highly recommend this company.
Thank you Pipeline Restoration

Justin C.

06/07/2013 12:00:00 SA

I had a slab leak and calling Pipeline was just for a second opinion. But it turns out having Pipeline to fix my slab leak is a wiser choice. It is by far a better option than the re-route method the plumbing company sent by our insurance company had suggested. Besides a few 12 by 12 square of drywall pieces needed to be repaired, there is no big mess to clean up.

I spoke to Roy on the phone and he was exceptionally patient listening to my situation. Roy is very knowledgeable and he sounds absolute confident of their work. He sent out Chris to do the inspection right away. Chris showed up on time that morning and he explained to me in detail how his approach was. What I really appreciate was Chris has seriously taken his time to isolate the problem pipe and check everything thoroughly, and he would not settle for any imperfection as it took him extra long time to locate the problem. He even helped me move out some heavy boxes from the storage room to get to the pipes. Chris found the leaking pipe, then Ryan and Travis came out to do the epoxy coating the following day. Again, they were on time, professional and precise. Not to mention they are all friendly and polite, and most importantly they know what they are doing. Chris came back out later on the same day to complete the final stage of the job. He also changed the leaking kitchen faucet for me, and he even fixed another leaking pipe in the wall on the same trip. Thank you Chris for going to Home Depot to get the 2 tiny parts to finish installing my new kitchen faucet; you deserve 20 stars rating!

All of these repair works cost less than half of what the 1st plumber had quoted me. The prices from Pipeline are very reasonable and I am one happy customer. They treat all jobs the same, no jobs are too small. They really took care of all my problems...thank you again you all! I highly recommend Pipeline Restoration to anyone.

Derek M.

11/14/2017

I recently moved to Irvine and did not have any references for home repairs. I had a slab leak in my home and upon reviewing Yelp, called Pipeline Restoration Plumbing. Like many others, I was hesitant to believe in the previous reviews and based on history was concerned about the quality of service and most importantly price it was going to take to fix my slab leak.

That being said, I can honestly say that Pipeline Restoration Plumbing..Is the Real Deal. Their superior customer service, honest pricing...before the start of the work, and superior quality of work has made me a believer. I specifically want to call out Chris. He walked me through the issue, possible solution options, and corresponding prices. He actually came up with a solution that would minimize damage/digging required to fix the leak. I thank Chris and wish I could call on him for all of my other plumbing needs.

Kudos to Pipeline Restoration Plumbing for doing an amazing job.

S. A.

2/19/2016

A year ago I had a couple of pin hole leaks in my copper pipes. I didn't want the disruption of repiping with plastic pipe so I decided to epoxy coat instead.

I called and someone was at my house in two hours for a quote. They started the next day - a large crew all in uniform.

In three days they had completed the work. We stayed in during the work and they did everything possible to keep the house clean and make it easy on us.

The few holes they had to make in the dry wall they patched up good as new. When they were done, they cleaned up well enough that we didn't have to.

This is all good but they also have a warranty they honor. Ten months later we had a small leak and as soon as I made the call two of the guys that had done the work showed up to make the repair. They quickly fixed it - it was at a connection to a valve. They left the ceiling open to dry. Then they sent a dry wall repair man to patch it up. No problems since.

They are super responsive, do what they do well, understand that a satisfied customer brings in the next order, and keep their word. I definitely recommend them.

Hank H.

8/30/2016

Roy explained things in detail and did a very good work repairing my slab leak. The expoy coating process took 3 days. They have not finished yet but I already feel like leaving a 5 star review for the company.

Carol N.

03/12/2019 12:00:00 SA

Heard a water leak in the walls...Based on YELP reviews, I reached out just days before Christmas and Roy responded right away! He came out right away and solved the immediate issue to prevent significant damage. As others have said: Straight Shooter; Professional - EXACTLY the type of service professionals that you want to work with. Came out again for a more in depth review and provided a very reasonable estimate to re-pipe the inside and outside....found out my association would cover it, so I went them the association.....Let's just say that NOW I'm going back to Roy for professional service.

The experience with the plumbers that are gouging my association - has been like night and day....It has turned out to not be free.....

Dave G.

Dec 14, 2016

Had a hot water slab leak running from our bathrooms to the kitchen. Called them Saturday, they came out Monday and detected where the leak was, and restored our hot water service to the rest of the house. Tuesday they came out and sandblasted and epoxied. Wednesday they came out, pressure tested and restored the line. They also did a pretty good job of putting the 10x10 cut out drywall back on the wall so that it should only take a little spackle and touch up paint to never know there was a problem.

Epic C.

1/22/2017

I had a leaking pipe under my slab, went online and found Pipeline Restoration with almost all excellent reviews, gave them a call and Roy arrived the next day. They have a flat rate to analyze the situation and then they can give you a quote for the repairs.
He located the leak under the floor of the kitchen in the pipe from the sink to the refrigerator. Once he found it, he said that he could simply run a flexible 1/4 inch tube through the pipe that had a hole in it and reconnect the water to the refrigerator. He would do it for an added $50. We agreed; he fixed it and in less than an hour he was finished! He made cuts in the drywall under the sink and behind the refrigerator to fix the water leak, but because the cuts were so neat and precise, he was able to simply put the drywall cuts back into the holes and there is simply a small line showing the cuts. I will put a little drywall mud in them eventually but there is clearly no hurry - the walls are closed. When they left, there was nothing to clean up - it was all done.
What I most appreciate about their work is that they could easily have milked the situation for an extra thousand or two but they didn't. $50, that was it. Obviously I agree with all the other reviews, they were great. Thanks Roy.

Mathew R.

Feb 25, 2016

We had a slab leak for the first time and didn't know what to do . After calling with my insurance company they send a plumber to see the extend of the damage . They give me a price to redirect the hot water line coming from the heater which involved cutting the walls ans garage ceiling . I called my own plumber and he said I have 2 choices re pipe or do the epoxy coating . I went to Yelp and called Pipeline Restoration at 8:30 in morning and the nice girl said a Plumber will be at my house in a couple hours and sure enough CHRIS came on time and looked at the slab leak area and told that he can fix that one main hot water line and I don't have to do the whole house . his price was way cheaper the other plumbers and he is a Gentleman so honest and he said that he would give me hot water that day ,he caped off the leaked area and BOOM hot water restored .He came the following day finished the job .CHRIS is a great guy a LIFE SAVER .

L N.

Mar 19, 2013

Over the past month my water bill doubled and my water company notified me that I had a leak. My home warranty assigned a plumbing company to diagnose and provide me an estimate. They diagnosed a slab leak and recommended a pipe re-rout for $2600...when I learned my home warranty would cover only $500 I was completely bummed. I checked online for a second opinion and read all of the glowing reviews for Pipeline Restoration. ALL I CAN SAY IS BELIEVE THEM. Talked to Roy and he assured me that in a worse case scenario he could complete the work for half that amount. Furthermore, he was incredibly knowledgable about his craft-explaining the process for diagnosis and the informing me of several options to remedy the problem. Mike came out within one day to detect the leak (electronic detection-not visual like the other company) and located the leak. Once they located the leak they gave me exact dollar amount to repair and quickly scheduled an appointment to repair. Chris then came out two days later and completed the work. He was awesome!!! Completely friendly, professional, knowledgeable and most importantly, great at his job!

BOTTOM LINE: it turned out to NOT be a slab leak at all (they re-routed a pipe in the wall) and completed the whole job for $579!!!!. They fixed my leak, for the price they stated (completely transparent pricing), were extremely professional, and completed the work in a very expedient manner. HIRE THESE GUYS IF YOU HAVE A LEAK-I KNOW I WILL AGAIN IF (AND WHEN) I HAVE A LEAK.

Thanks to the whole team at Pipeline Restoration!

Pankaj R.

10/17/2019

Much to my shock, walked into my garage and water was leaking from under the foundation of our 21 year old home (Slab leak). Didn't know what to do and started searching for companies. The first one came over and started cutting the cement and never isolated the leak. We consulted many friends, neighbors and read a lot of reviews.... And found Pipeline Restoration Plumbing (714) 860-4250 (slableakfix.com).

Pipeline found leak in a matter of minutes and we decide to blue Epoxy our entire home pipes. Was happy to read that National Sanitation Foundation (NSF) and U.S. Environmental Protection Agency (EPA) have certified epoxy linings for carrying potable drinking water. A team of 6 people came over and over a 2 day period the entire home was Epoxied with no leaks!!! The bonus was all wall patches were repaired, all connector pieces and flexible water pipe were replaced with brand new ones. The overall cost was excellent compared to the insane quotes we received from other companies. The great technical personnel who came over were Jaime, Jeff, Hugo, Alan, Paul, Kyle, Ryan and Tony who all had a unique skill set and great character.

Take my advice, if you ever have a slab leak, do not get a company to come over and start cutting cement, call this company as they can isolate the leak utilizing their high-tech equipment and provide so many more reasonable options!!!

Keep up the excellent work!!!!

Deepak A.

10/11/2016 12:00:00 SA

Fantastic company to work with! Pipeline Restoration was recommended to me by a friend who recently had a slab leak. He said they did great work so I thought I would given them a shot. My job was much smaller, but it was handled quickly and efficiently. I'll call Pipeline Restoration for both small and large jobs in the future.

Leah O.

8/28/2015

Super professional and a great company. We had our entire house done in epoxy after having one slab leak and seven months later another major leak.

These guys were great!

Roland L.

11/20/2012

1st time to send a review, just have to do it
awesome work...fixed the problem...he gave options how to save....surprised to pay almost nothing versus what it could have cost me big $$$ if I tried somebody else. Thanks Roy!

Jodi A.

Apr 8, 2016

Great company to work with! Had a slab leak and they came out first thing the next morning and had it repaired by that afternoon. Chris was great to work with and very knowledgeable. Will definitely use them in the future (if needed) as well as refer them to friends.

Justin C.

Jun 7, 2013

I had a slab leak and calling Pipeline was just for a second opinion. But it turns out having Pipeline to fix my slab leak is a wiser choice. It is by far a better option than the re-route method the plumbing company sent by our insurance company had suggested. Besides a few 12 by 12 square of drywall pieces needed to be repaired, there is no big mess to clean up.

I spoke to Roy on the phone and he was exceptionally patient listening to my situation. Roy is very knowledgeable and he sounds absolute confident of their work. He sent out Chris to do the inspection right away. Chris showed up on time that morning and he explained to me in detail how his approach was. What I really appreciate was Chris has seriously taken his time to isolate the problem pipe and check everything thoroughly, and he would not settle for any imperfection as it took him extra long time to locate the problem. He even helped me move out some heavy boxes from the storage room to get to the pipes. Chris found the leaking pipe, then Ryan and Travis came out to do the epoxy coating the following day. Again, they were on time, professional and precise. Not to mention they are all friendly and polite, and most importantly they know what they are doing. Chris came back out later on the same day to complete the final stage of the job. He also changed the leaking kitchen faucet for me, and he even fixed another leaking pipe in the wall on the same trip. Thank you Chris for going to Home Depot to get the 2 tiny parts to finish installing my new kitchen faucet; you deserve 20 stars rating!

All of these repair works cost less than half of what the 1st plumber had quoted me. The prices from Pipeline are very reasonable and I am one happy customer. They treat all jobs the same, no jobs are too small. They really took care of all my problems...thank you again you all! I highly recommend Pipeline Restoration to anyone.

Phil L.

Feb 7, 2013

My parents property recently sprung a leak in the cold water main underneath the kitchen floor. I contacted Pipeline to have them come out, do an inspection, and provide a quote. Throughout the process of coordinating the repair effort with my parents insurance company, Roy was both very helpful and patient. In the end, the insurance company agreed to cover the entire cost of the repair (which if you're familiar with typical home owner policy, this is not usually the case) based on the approach Roy recommended I take. Thank you Roy, Larry, Michael, and the whole crew for your excellent service! Without a doubt, I'll be calling Pipeline if I ever have need of a plumber in the future.

Bob M.

8/21/2013

We had a slab leak this past Spring and decided to repipe the entire house with PEX. This company was professional every step of the way. There were a minimal amount of wall cuts, and the patches were done very well, textured and ready for painting.

This company not only did the job as promised, but they have also been super responsive, even after making the final payment! If you have dealt with other contractors, you know how rare this can be. I have highly recommended this company to neighbors who have asked about the repair job. If you think you might have a slab leak, call Pipeline Restoration.

Dani S.

Oct 31, 2012

Honest and knowledgeable company.

Called this place to try to get more information about pipeline repairs, they were super patient with me and answer my millions of questions and told me how to save money on repairs, and didn't try to sell me anything or scare me or lie to me.

sooo helpful in so many ways. Definitely would use this company I needed to do pipeline repairs.

Katharine N.

Aug 24, 2019

I'm so happy that I found pipeline restoring plumbing to fix a mainline leak. They quickly came out and assess the situation. Everyone I talk to and worked with were very professional and courteous to me and helpful in dealing with the situation. They were able to schedule me on a Saturday and had a crew out and fix the problem in a few hours. Highly recommend this company.

Cheryl S.

Nov 27, 2012

I highly recommend Roy and his staff at Pipeline Restoration! They found and fixed a slab leak without tearing up my house. When Roy came out he gave us several choices, starting with the least invasive and ecomomical fix. When we made our decision to fix it, he got us on the schedule immediately. Roy and his staff were all curtious, professional and efficient! And they smelled good!

Hababa Z.

Aug 3, 2019

Wow- they just finished a whole house re-pipe for our large house in Coto (5,600 square/ 6 bathrooms). Promised 4 days and did it in that time. 2 days running new piping through the walls and ceiling, one day for the County inspector (who commented that they did a good job and cleared the job with the one inspection) and one day with 8 workers patching all the holes and re-texturing the walls so they're ready for paint. The drywall crew finished the day by thoroughly sweeping and mopping up all the dust and debris and then hosed off the driveway before they left. A+++ all around.

Tim C.

Feb 8, 2020

After our second slab leak in two years, we knew it was time to repipe the entire house. Our neighbors referred us to Pipeline Restoration in Santa Ana after having similar work performed by the company about two years ago. We sought a proposal from Pipeline Restoration and two other companies. Pipeline Restoration was the best proposal and their estimate also included the cost of City Building Permit/Inspection and all drywall repair to our walls and ceilings. Dante, the estimator, was very professional, fully described the repipe procedure and answered all of our questions. The plumbing crew arrived at 8:30 a.m. and completed the entire job on our 2-story 2900 square foot home by 4 p.m. the same day, including full restoration of our water service. The company scheduled the first building inspection for the next day. The City inspector highly complimented the quality of the plumbing work which included insulation of both the new hot and cold water lines. The drywall crew was scheduled for a few days later, patched all of the wall and ceiling holes in one day and perfectly matched the different texture coats for the walls and ceilings. Both crews meticulously covered and protected our furniture, countertops, hardwood floors and ceilings.

We highly recommend Restoration Pipeline. Residential repipe projects are their specialty and they have this process mastered to a science. They even sent a plumbing crew back to our house, at no cost, to reconnect a new Instant Hot Tank under our kitchen sink and replace the waterline to our refrigerator. Dante also called several times to ensure our satisfaction with the project before processing the first progress payment and final payment to our credit card.

Great Job Guys!!

Tom L.

Mar 20, 2013

These guys are fantastic! The team that was scheduled to come to my house for leak detection was delayed at another job so the owner Roy came out and personally performed the electronic leak detection himself. (This was totally FREE with their Internet coupon.) He quickly identified that I had a slab leak underneath the kitchen and explained my options. He then quoted a very reasonable fixed price for the repair. Roy was extremely professional and I felt extremely comfortable dealing with him.

I decided to proceed with the epoxy restoration. Ryan arrived at the scheduled time, isolated the leaking line, and proceeded with the epoxy restoration. (They have a no-fix, no pay policy for the epoxy restoration so if it doesn't stop the leak you don't pay for the epoxy restoration.) The epoxy lining process was successful and they returned the next day to reconnect the repaired line. (They even have a 10 year warranty on the epoxy repair.)

It was as good of an experience as I have ever had with any service provider. They were extremely professional, used drop clothes to protect my house, and thoroughly cleaned up afterward. The were polite, professional and explained the process thoroughly. I am an extremely pleased customer.

Kane O.

9/26/2018

I had Chris come over and fixed a leak for me he was very professional and super nice. I highly recommended him for anyone that wants to use him.Thanks again Chris job well done

Epic C.

Jan 22, 2017

I had a leaking pipe under my slab, went online and found Pipeline Restoration with almost all excellent reviews, gave them a call and Roy arrived the next day. They have a flat rate to analyze the situation and then they can give you a quote for the repairs.
He located the leak under the floor of the kitchen in the pipe from the sink to the refrigerator. Once he found it, he said that he could simply run a flexible 1/4 inch tube through the pipe that had a hole in it and reconnect the water to the refrigerator. He would do it for an added $50. We agreed; he fixed it and in less than an hour he was finished! He made cuts in the drywall under the sink and behind the refrigerator to fix the water leak, but because the cuts were so neat and precise, he was able to simply put the drywall cuts back into the holes and there is simply a small line showing the cuts. I will put a little drywall mud in them eventually but there is clearly no hurry - the walls are closed. When they left, there was nothing to clean up - it was all done.
What I most appreciate about their work is that they could easily have milked the situation for an extra thousand or two but they didn't. $50, that was it. Obviously I agree with all the other reviews, they were great. Thanks Roy.

Caroline K.

Dec 14, 2015

I had another slab leak and this time got 3 quotes to find and repair the problem. Two quotes were basically the same and my long time plumber quoted me nearing 3 times as much as the others. In the end I chose Pipeline based on their price and Mike and Chris. The work was done the next day, the repair took less time then the predicted (and the price reflected that) and the house looked like they had never been there. Needless to say, Pipeline is now my go to plumbing company.

Ryan I.

Apr 24, 2023

Highly recommened Pipeline Restoration if you have any concerns about a possible leak in or around your home. We had a patch of soil right around our foundation that was always moist and moreover had moisture coming up through some areas of concrete. I was convinced it was a slab leak. Looked around for a leak detection company to pinpoint where it possibly was, and got a quote for $300 to detect the leak. Then I came across Pipeline Restoration Plumbing that has a free leak detection service. I called them around 8am, and they had Matt scheduled to come out to our house by 10am the same day! Matt came out and was super friendly but more importantly knew his stuff. He took his time going through all our pipes and answering all our quetions and luckily it ended up not being a slab leak or a pressurized leak, but he said it was most likely a drainage issue or simply an issue with being in a zone where the sea level was higher! He recommended we call a scoping company to run a scope through our dishwasher to possibly locate if/where a blockage was. Hopefully will never have any major leakage issues, but if I do I'll definitely be calling Pipeline Restoration, great people, great company. All the great reviews are well deserved and legit! Thx Matt, and thx Pipeline! Keep up the great work!

Anita M.

01/10/2014 12:00:00 SA

I urgently needed a plumber to find what we thought was a slab leak in a rental property. The plumber we used before on a different project suggested we contact a company that specializes in finding slab leaks and gave us a name of a national company. I made a call to this company at their local number and left a detailed message. In the meantime I checked to see if they were reviewed on Yelp. During my search I noticed some competitor reviews. One of those was Pipeline Restoration

I'm so happy I contacted Pipeline Restoration. The owner's son Mike was the person to come out. Even though he was about to finish a 10 hour day he was very though to explain everything to us on the best case scenario to the worst case and the fees that would apply for each. As it turned out, through his search it was not a slab leak afterall! It was an easy fix. Thank goodness.

Mike presented himself professionally, thoroughly and timely. If you are in need for this type of work do not hesitate to call them. You won't regret it.

Note: that national company...I still haven't heard from them

Anita H.

Jul 11, 2013

We are so grateful to Roy and his team at Pipeline Restoration for quickly fixing our leaky copper pipe with epoxy lining! Pipeline Restoration was highly recommended by our neighbor who recently had a similar problem. Roy assisted us on a Saturday over the phone in order to immediately stop the water pooling in our garage. His calming voice and simple explanations eased our worries until Chris could arrive Monday morning.

We were very impressed with Chris' service as well! He was able to arrive earlier than scheduled (calling first to ensure the new time was convenient for us) and completed his portion of the job in under 3 hours so we were able to have hot water back on. Chris was very knowledgeable and patient with our many questions and gave us honest feedback and recommendations for next steps and options (i.e. re-pipe vs. epoxy line existing pipes in the whole house to avoid future leaks.)

The very next morning, Ryan & Travis finished the job in less than 2 hours. They not only did a quality job but also entertained questions from our 3-year-old along the way:) Ryan & Travis were also very patient in explaining exactly what they were doing, when the water would be on & off, and testing that everything was back in working order.

We're so impressed with Pipeline Restoration that we asked for brochures to give to family & friends in need of their great services. Thank you Roy, Chris, Ryan & Travis for all of your help!

Ton K.

Sep 26, 2014

These guys are awesome. As a homeowner, I have heard so many horror stories about slab leaks. When I heard water running, but couldn't find the leak, I was worried.

Called well known plumbing company (not Pipeline Restoration):
The plumber came by to see if he could find the leak. All the plumber did was walk around the house, and ended up saying I had a slab leak. He didn't bring out any equipment or do any detection. He goes, I hear the water running and I don't see the leak, so you have a slab leak. I requested a quote for the work. He said it would cost $3,000 to break up the slab, drywall, and fix the leak. He then said I needed to find a general contractor to fix the slab, drywall, tiles, and paint. He estimated that would be another $3,000. I was worried about the cost, time, and headache to break into the slab to fix the leak.

Called Pipeline Restoration:
A colleague referred me to Pipeline Restoration. He had Pipeline Restoration come by to check for a slab leak, which he ended up not having. He mentioned how nice the plumber was and the technology they used. I gave them a call in the afternoon, and they were at my house the next morning

Day 1:
Chris came by in the next morning. He brought out his leak detection gear and was able to confirm that it was a slab leak and the location. He broke down how Pipeline Restoration handled slab leak, and they would use Epoxy process to fix the leak. With the epoxy method, there is no need to break the slab. The cost to fix the slab leak was a fraction of a traditional slab leak repair. I agreed to the repair, and Chris went to work immediately. In about an hour, he located the slab leak, isolated the pipe, and capped the leak. When we left, we had running water, except the one toilet that was fed by the leaky line.

Day 2:
The next morning, Jaime came by right on time, and started the process to fix the leak. The epoxy process is awesome. It was a multi step process to dry, clean, prep, and seal the leak. Jaime covered the process he was performing in great detail. We were worry about fumes from the epoxy, but there was no odor. Jaime was out in about an hour.

Day 3:
Chris came back the next morning. The epoxy needed a day to properly cure. He pressure tested the line to make sure there was no leak, and connected everything back together. Within an hour, everything was buttoned up and working just fine.

Summary:
Pipeline Restoration and their crew is awesome. The epoxy process to fix the slab leak was painless. The whole process took slightly over 3 hours, which spanned 3 days. These guys are for real. They even offer a lifetime warranty on their work.

I would definitely not hesitate to recommend Pipeline Restoration to any of my family and friends that have a slab leak. I don't know why anyone would want to jackhammer the slab and tear up your house to fix a slab leak, when Pipeline Restoration has Epoxy technology.

- Ton K.

Ken W.

Nov 26, 2013

I completed an under slab leak repair with this company today. They worked as as team and were very efficient. The leaky pipe was epoxy sealed and I am up and running 24 hours after they started the job. Doing my duty as a consumer I checked some other vendors and pipeline restoration's price was literally half of the next best quote, and their warranty is as good or better than what others stated. Pricing was upfront and accurate. They also didn't make a mess of my home.

william p.

1/29/2023

We had our fourth pinhole leak last month and called several companies to investigate. PR was the first and located the source of the current slab leak at no charge. Because they are able to offer the AirKote option they offered me two options: one to reroute the line and another to epoxy the existing line. At this point we had decided to repipe the entire house due to the recurring leaks and they gave us a fair quote, less than what my neighbors had recently paid.

The re-piping with pex was completed in one day and an excellent patching crew repaired the access holes the next day. Because our island was inaccessible for new pipe without demo-ing the slab, they were able to apply AirKote to just this one section. Other repipe companies would have been forced to dig.

Highly recommend. Chris, Matt, and Jose were prompt, professional, and friendly.

Linda A.

04/03/2019 12:00:00 SA

I had a leak outside my house and got an estimate from another company for more than $4000. I did not feel that the other company's technician knew what he was doing so I looked on Yelp for another leak detection company with verified certification and found Pipeline Restoration. This company was prompt and send me a technician Mike. He knew what he was doing and was able to find the leak in a sprinkler valve. He told me what need to be done and that his company does not fix valves but my garden should be able to do it. I was so pleased with his professionalism and expertise. I had my gardener fix the valves for exactly the price Mike told me: $200 only . If I went with the first company and their inexperienced greedy guy I would have lost $4000 and the leak would have still be leaking! BTW the leak detection with Pipeline Restoration was free! They cost me nothing and got the leak repaired. I highly recommend this company. They are trust worthy and know their stuff. Ask for Mike!

Leslie Y.

Jun 26, 2013

I called Pipeline Restoration because of all of the positive reviews on Yelp. I needed a plumber to check for leaks in a couple places in my condo. I spoke to Roy on the phone to set up the appointment--personable and professional. Chris came out for the scheduled visit. During the entire appointment, Chris was professional and friendly, even putting up with my yappy dog. ;) He tested for leaks, explaining the process clearly and thoroughly. Unlike other plumbers who have worked in my home, Chris did only what was needed--very cost-conscious--but he remained vigilant about safety issues and preventative maintenance. The work ended up costing a lot less than what I had anticipated, and I now have peace of mind. I would definitely call Pipeline Restoration for future plumbing problems. Thank you! PS - They offer a coupon for free leak detection testing on their website.

Bret S.

Jun 20, 2013

From beginning to end, these guys were awesome. I could hear water running (and see flow on the meter), but couldn't figure out where it was going. I found a couple plumbers on Yelp and called them. By chance, Pipeline was available that same day and the other was not.

Michael, the owner's son, came out to check things out. Very professional and very knowledgeable. He pinpointed the leak within minutes, which was under the foundation in my main line coming into the house. He clearly explained the process of repair, and how their epoxy system works.

The entire repair was done in 1 day, to minimize our time without water. In the morning, Michael came to cut the pipe and verify the leak's location. Just as he left, the next crew (Travis/Jose) came with the equipment to perform the repair. Their repair process with the epoxy is very interesting. SO much better than replacing pipes. Once the epoxy was dry (about 4 hours?), Roy, the owner, came to reconnect our pipes and turn on our water.

No cutting out any drywall anywhere! I am very pleased. I hate paying to fix a leak, but I these guys were very easy to deal with and did a great job. I thought the price was reasonable as well.

Walid W.

Nov 20, 2013

had a slab leak. Ryan responded immediately with great information and stopped by and took care of the problem. Than he assigned Chris to come by and fix the problem. Ryan and Chris were very professional and courteous. Superb customer service. I highly recommend them for any type of pluming work.

TJ C.

3/21/2012

We had our second slab leak..:( The first one, we had a plumber come out and reroute our line which required many cuts, patching and painting. My mother-in-law recommended Pipeline restoration to us. So I called and was greeted by Roy the owner who was very professional and kind. He had his son Mike out the next day to confirm we had a slab leak and to do a free estimate. Mike was here for an hour doing a detailed evaluation of where the leak was and confirming we had no other leaks. All of this service was FREE!. He kept me informed each step of the way and again was very professional. Next we scheduled on isolation of the leak where they actually stop the leak, that's when we began paying for the services. WE chose to go the route of single epoxy line which was reasonably priced and again saved us the repairs to the wall if we chose to rerouted the line. I was very satisfied with the level of service and professionalism and HIGHLY recommend them! They were always on time which is something I have found uncommon these days with other workers we have used at our house. I am so glad no more leak and no mess to worry about, they took care of it all. Thanks Roy, Mike and Ryan!!!

Lily D.

Apr 8, 2016

Probably the best customer service we have received from a home repair company. Everyone we have dealt with has been friendly and professional. They were always on time, cleaned up after themselves, and answered any questions I had. They actually went above and beyond the call to come over outside their normal business hours to fix a few minor issues we had. I only wished they had a person on staff who fixed drywall and was as customer service oriented as the rest of their workers.

The Most Interesting Man In The W.

12/10/2014 12:00:00 SA

Super professional and competent. I chose Pipeline Restoration to do a complete repipe based on the experience we had with them prior to signing a contract. All the leaks that the previous plumbers couldn't fix without more money were tended to by them.

They covered all of my tenant's belongings in plastic except for the portion in the water damaged areas. Granted, the people who did the restoration weren't careful with it so the mess just brought about more messiness and unfortunately I wasn't there to point out that oversight. I'm sure they would have had I known and said something about it.

I also asked them to change out the ancient shower valves that were installed and they did so with a small fee. I'm glad I went with them because of their lifetime warranty on labor. One of the shower valves failed a couple days later and so they had to cut into the freshly painted drywall again to fix it and then patch it back up again. You're in good hands with Pipeline Restoration.

Santiago R.

Mar 11, 2019

Recently we realized we had a cold water leak below concrete slab floor. No idea where.

Noticed the excellent on line Pipeline Restorations reviews. What's more it seems this plumbing company is not a traditional all things plumbing company, their specialty is zeroing in on location of the leak, fixing it and restoring home water service ASAP.

Tony and Sam were the most pleasant repair team I can remember having over. I watched Tony run around the house with instrument listening at critical points. Because I ask more questions than most, it dawned on me that this young man knows house water supply circuitry well. Years chasing leaks has given this Tony a foundation of residential water supply systems that he was obviously drawing from.

Instruments/gadgets are helpful but it takes a human with critical thinking skills to properly analyze. Later that day I told my wife Tony is a true Leak Whisperer. Movie coming soon. What's more, I really enjoyed having these two guys over.

I watched Tony and Sam perform pipe surgery in some awful places with little to no room followed by soldering. The plan was to return the following day and install, within the house interior wall cavity, a permanent by-pass after isolating and capping the leaky pipe circuit below the slab. It was obvious to me that they had pipe fitting skills developed from years of working the trade. As professionals I expect no joint leaks first time and they did not disappoint. I notice they followed good soldering joint practice. A nice touch was that despite cutting pipes still full of water, no water spilled anywhere as they vacuum excess as they cut.

On the business side of this repair, I found Pipeline Restoration charges to be as honest and up front as they come. No repair of this nature is cheap but I feel I paid a fair price while getting quality diagnostics and repair work. Took two short visits to complete. We are very satisfied customers.

For this type of repair, I highly recommend Pipeline Restorations.

Santiago

Kathy S.

Oct 30, 2013

Would recommend this company. Chris was awesome! We had a hidden leak in the kitchen and he fixed it right up and it was like he wasn't even there. Totally cleaned up everything and the work was exceptional. Very professional and courteous. The price was very reasonable too.

C J.

Apr 3, 2016

Pipeline fixed a slab leak while my house was in escrow. I had a leak scare a few months after closing on the house. I called the 24hr service and had a plumber at my door the next morning. They located a leak that had nothing to do with their slab leak and suggested how I fix it for FREE. If it wasn't caused by a plumber who was working on my house already they would be my first choice to make the repairs.

pooja d.

Jan 11, 2018

We currently have a slab leak in our home. Mike came and gave us an estimate for the reroute. He seemed great and knowledgeable - given our home is older we then inquired into whole house repipe. Ken came and gave us a lot of information but after a lot of deliberation we decided to just get the single line repaired and not deal with the chaos of a whole house repipe now but planned that we would likely go with Pipeline Restoration this summer to reroute our whole house.

Called to schedule the reroute and Audrey was not very friendly when I asked if they would cover our furniture with plastic while cutting the drywall. Then she would not accommodate a morning appointment request - saying we will only do an afternoon. When I suggested I should maybe call another company, she said I should go ahead and call Repipe 1 and maybe they could accommodate you since we are a small company. Poor customer service. Lost my business for the small reroute and future repipe - and will not be referring them to all my many neighbors who also have leaks.

Debbie P.

Jun 3, 2021

About a month ago, the travertine in our home was warm to the touch. We called three different plumber companies and sure enough we had a slab leak. Each company provided us with an estimate to re-pipe our home. My sister in law recommended Pipeline Restoration as a possible epoxy solution to avoid having to re-pipe the entire house. I called and received an appointment right away.
I am embarrassed, but cannot remember the name of the associate who came out. He called to tell us he was on his way (which I appreciated). He arrived right on time, was extremely knowledgeable, and professional. He explained the epoxy process and when we had additional questions and concerns about future leaks, he suggested we have Chris come out to give us a bid.
Time was of the essence, because by now it had been a couple of weeks and we had a plumbing company already in mind. Chris came out that same Friday. He is a no bullshit kinda guy. We immediately liked him. He explained everything Pipeline Restoration would do in a re-pipe. We have a bathroom upstairs that I wanted the pipes to be extended (for a future re-model), the three other plumbing companies all told me it would be too expensive and not worth it. When I asked Chris, his attitude was sure no problem! Chris spent a good hour with us. Not one time was he pushy or overbearing. We hired Pipeline Restoration that day.
Of the, now four bids we received (including Pipeline's), Chris came in second to the lowest. Honestly the lowest bid, was a scam and we knew it! Pipeline/Chris' bid was 1/2 of the highest bid received. It was a fair price and my husband and I appreciated that.
Chris said it would take three days and that is exactly what it took to re-pipe our entire house. I was not home, but my husband was. He said the crew was very professional and friendly. At lunch time, the foreman told my husband they were going to pick up something to eat and could they bring him back anything? Super cool! So my husband hung out and had lunch with the crew.
I will be honest with you, when I returned home that first day, I about had a heart attack! There were holes all in my ceilings and walls. I thought there is no way Pipeline was going to be able to cover these holes and match the plaster. But they did. By day #3, everything was finished (I just had to paint). Now that I am finished with the painting, you would never know we just had our entire home re-piped. Everything looks the way it did before.
Afterwards, Chris called and wanted to make sure the job was completed to our satisfaction. It was! I would encourage anyone who has any type of plumbing issue to call Pipeline Restoration and give them a try -I think you will be happy and our family was!

mo m.

Mar 21, 2022

Had a leak. They were great. They were the second place that came out. The first place couldn't find the leak and left a mess. Tony is great!

Masoud J.

09/04/2017 12:00:00 SA

These guys are professional and know what are they doing. We called them for a slab leak. They explained the pipe restoration process to us clearly with upfront pricing. Chris diagnosed the problem within 20 minutes and got to work to bypass the leak so pipe restoration can be scheduled. Pipeline restoration did an excellent job and they truly deserve the 5-star rating.

Daniel R.

12/24/2020

These guys are awesome. They offer competitive pricing and do good work. We had a slab leak and decided to repipe our entire house. Chris was our representative and he was great. He tells it like it is and provides excellent follow up service. The install team was equally impressive. Solid group of guys. They were respectful and worked diligently. My only compliant would have to be the drywall/texture team. It was a three person crew and they did not move with purpose, showed up late both days, were messy, and ultimately left us with texture that is noticeably off on our ceiling (not off enough to raise major issues, but it could have been done better). That being said, it did not detract from the over all work and support this company provides. They price fairly and do good work. I would definitely recommend them.

Santiago R.

03/11/2019 12:00:00 SA

Recently we realized we had a cold water leak below concrete slab floor. No idea where.

Noticed the excellent on line Pipeline Restorations reviews. What's more it seems this plumbing company is not a traditional all things plumbing company, their specialty is zeroing in on location of the leak, fixing it and restoring home water service ASAP.

Tony and Sam were the most pleasant repair team I can remember having over. I watched Tony run around the house with instrument listening at critical points. Because I ask more questions than most, it dawned on me that this young man knows house water supply circuitry well. Years chasing leaks has given this Tony a foundation of residential water supply systems that he was obviously drawing from.

Instruments/gadgets are helpful but it takes a human with critical thinking skills to properly analyze. Later that day I told my wife Tony is a true Leak Whisperer. Movie coming soon. What's more, I really enjoyed having these two guys over.

I watched Tony and Sam perform pipe surgery in some awful places with little to no room followed by soldering. The plan was to return the following day and install, within the house interior wall cavity, a permanent by-pass after isolating and capping the leaky pipe circuit below the slab. It was obvious to me that they had pipe fitting skills developed from years of working the trade. As professionals I expect no joint leaks first time and they did not disappoint. I notice they followed good soldering joint practice. A nice touch was that despite cutting pipes still full of water, no water spilled anywhere as they vacuum excess as they cut.

On the business side of this repair, I found Pipeline Restoration charges to be as honest and up front as they come. No repair of this nature is cheap but I feel I paid a fair price while getting quality diagnostics and repair work. Took two short visits to complete. We are very satisfied customers.

For this type of repair, I highly recommend Pipeline Restorations.

Santiago

Ryan I.

4/24/2023

Highly recommened Pipeline Restoration if you have any concerns about a possible leak in or around your home. We had a patch of soil right around our foundation that was always moist and moreover had moisture coming up through some areas of concrete. I was convinced it was a slab leak. Looked around for a leak detection company to pinpoint where it possibly was, and got a quote for $300 to detect the leak. Then I came across Pipeline Restoration Plumbing that has a free leak detection service. I called them around 8am, and they had Matt scheduled to come out to our house by 10am the same day! Matt came out and was super friendly but more importantly knew his stuff. He took his time going through all our pipes and answering all our quetions and luckily it ended up not being a slab leak or a pressurized leak, but he said it was most likely a drainage issue or simply an issue with being in a zone where the sea level was higher! He recommended we call a scoping company to run a scope through our dishwasher to possibly locate if/where a blockage was. Hopefully will never have any major leakage issues, but if I do I'll definitely be calling Pipeline Restoration, great people, great company. All the great reviews are well deserved and legit! Thx Matt, and thx Pipeline! Keep up the great work!

Jim M.

Dec 9, 2019

We had a gas leak in our outside underground lines to our pool heater and a fire ring. Dante came out and gave us a proposal showing the new routing of new lines and the estimated costs. His proposal was in the same neighborhood as other proposals I had but his proposed solution and routing of the new lines made much more sense than the others. Once Daniel and his crew started, which was quite quickly, my problems were solved. His crew was fast and efficient and restored my grass where they needed to make cutouts. I highly recommend Pipeline Restoration!

A P.

Aug 22, 2019

Melony, if that was her real name, was super rude. I typically give people the benefit of the doubt, but this person did not seem at all interested in my business. I am not a sensitive person who likes to complain about the small stuff, but if I had a hard time making an appointment I can only imagine what the rest of the experience would be like. I have no idea if this company does good work or if they are fair priced, but the rudeness over the phone is not something I could get over. I found a different company that was reliable, fair priced, and had great customer service.

Tony L.

Nov 5, 2020

Tony came over promptly with a courtesy 15 minute call ahead and he checked for a leak with his detection tools as well as the water meter to confirm.

Once he isolated the leak and the impacted pipes, he did a moisture test to see if the extent of the damage was localized or spread.

Luckily, it was a very minor leak and he provided some repair options and costs. Based upon the recommendations, we chose to do the Airkote of the leaky pipe as they offer a lifetime warranty of leak from the treated pipe. The cost estimate was roughly $800 to repipe versus $1400 for the Airkote. Plus, it's less intrusive of not having to cut into the ceiling and walls to repipe.

Within an hour, the Airkote team arrived and proceeded to flush out the remaining water in the treated pipe, then sandblasted it to clear the pipe and also prep the interior surface of the pipe, and finally inject the blue epoxy.

Because of the pipe that was impacted, we had no cold water upstairs so Tony rerouted and created a cold line to feed upstairs for us so we could shower and bath the kids since it's an overnight curing process.

The following day, Tony showed up and pressure tested the pipe and then close up all the drywall and panels.

Made a very stressful process very easy and not much interruption. I have attached some pictures and videos of the process as it's very interesting.

I would recommend using them for not only slab leaks but any leaks and repair.

Stephen K.

Sep 2, 2018

We recently discovered a pipe leak from an upstairs bathroom. I had heard about epoxy lining and contacted three providers. I met with Roy, mentioned in other reviews and was presented with my options; traditional, PEX or Epoxy. The epoxy made the best sense with the least amount cuts into the wall. Chris followed his dad and made specific measurements and told us how and what to prepare for. The entire job required 2 1/2 days. Finally, Ryan (another son) and crew arrived, began working on the hot water line and completed day 1 by applying the epoxy. Day 2 consisted of checking the completion of day 1 and completing the cold water line. Day 3, checked and completed the cold water line and by noon the crew was done and packing-up. We were presented warranty (for as long as we lived in our home) and completion certification for our Homeowners Insurance. I have never been more impressed with any service in our 40 years of ownership.

Laguna S.

3/28/2015

Called early morning...water sound in my wall... Returned call promptly...Roy showed up 1 hour later....reviewed problem to ensure no major damage....came back a few hours later...diagnosed and corrected problem without tearing the whole house apart. Even has a drywall / painter on staff who does good work finishing up the job. Reasonably priced and quick and neat and great communicator. Definitely recommend and will use again if necessary.

Joel V.

Jul 3, 2013

This is an amazing company. I discovered I had a leak on a Sunday, I e-mailed Roy he returned my e-mail and was in my home determining where the leak was on Monday. He then identified that the leak was one of two places and it would either be $530 or $1100 to repair but would need to do further testing. Wednesday AM came and Roy called when he was 20 minutes from my home and showed up 20 minutes later. After further testing the leak was located and it was repaired for the exact price I was told. ($530)
It is very refreshing to deal with a construction company that is honest, trustworthy and stands by their word. I would highly recommend them to anyone.

Kevin F.

1/31/2020

I was leaving to go to work when I noticed a big puddle of water alongside the wall in my garage. I knew instantly that I had a leak, I went to shut off the water to my house and noticed water dripping down the stucco near the water shutoff valve. The feeling of dread crept over me, wondering how bad the damage was and how much it would cost.

I called Pipeline Restoration Plumbing, Glenda answered my call and was able to schedule an appointment for me at a convenient time. Matt the technician came out and was friendly and professional, he was able to detect the leak and provide a fix in a timely manner. I was also having an issue with low water pressure that he was able to diagnose and fix quickly as well.

The price to fix everything was less than what I was quoted by two other plumbing companies that I had come out before I gave Pipeline Restoration Plumbing a call. I will definitely be calling Pipeline Restoration Plumbing again if I ever have any more plumbing issues and I'll be referring them to friends and family.

Robert K.

Mar 19, 2021

Called to determine source of exterior water leak. Matthew arrived promptly as scheduled , masked and distance. In under 10 minutes identified source of leak. Unfortunately they don't do irrigation work but he recommended a local plumber.. (unfortunately gardeners doesn't do this) . No charge as this was inspection. Recommend highly. Will use in future if needed

Jellybea N.

Jul 16, 2019

Dante was extremely honest. Told me not to spend money on what I requested. He gave me an alternative way to address my concern myself to save money.

So I did, and it resolved the issue like a charm.

I appreciate it very much and recommend their service.

Bill G.

2/18/2020

What company cuts their original estimate by half?? I can't say enough good things about my experience with this company. I called them on a Saturday because I could hear running water and knew I must have a leak somewhere. Roy came out within an hour to assess the situation. He used his leak detection gear to locate the leak and commented this leak is off the charts We had a very large leak. After a couple small holes in the wall he found the culprit pipe. We discussed a solution to the problem that involved a reroute of the pipe and told me it would be about $1400 to $1500. I said OK and he started his repair. He capped off the leaking pipe which allowed us to turn the water back on. After he finished capping off the line he said I have another idea. Instead of rerouting the pipe through the house he suggested using an existing water source outside the house. He indicated that this repair would be quicker and cheaper. My new quote, $799!! What company does that, cuts there rate by almost 50%. I was ecstatic. They came out Monday and finished the job in a couple of hours and everything is now back to normal. Thank you Pipeline Restoration Plumbing.

David S.

Jun 1, 2015

OMG I couldn't get online fast enough to write an awesome review for these guys. I'm showering my kids upstairs when my wife comes to tell me water is leaking through the garage ceiling and we of course immediately start freaking out and imagining what kind of holes are in our pipes causing puddles and mold and assorted nightmares inside our walls. Well when it comes to leak detection, Yelp tells me to call Pipeline Restoration so I call on a Sunday afternoon. A couple of hours later Roy calls me back, asks me a couple of questions, and tells me he can get to me Monday around 12-2pm. At 11am on Monday he calls me to say he can come by earlier if I'm free, and 15 minutes later he's at my house.

Long story short: Roy figures out that I do NOT have any leaky pipes and that it's actually a problem with my tub spout. He pops on a new tub spout, explains what he did and why, charges me WAY, WAY less than I thought it would be, and 25 minutes after his arrival he's back out and on his way and my problem is SOLVED!

Thanks so much Roy!

Debbie P.

06/03/2021 12:00:00 SA

About a month ago, the travertine in our home was warm to the touch. We called three different plumber companies and sure enough we had a slab leak. Each company provided us with an estimate to re-pipe our home. My sister in law recommended Pipeline Restoration as a possible epoxy solution to avoid having to re-pipe the entire house. I called and received an appointment right away.
I am embarrassed, but cannot remember the name of the associate who came out. He called to tell us he was on his way (which I appreciated). He arrived right on time, was extremely knowledgeable, and professional. He explained the epoxy process and when we had additional questions and concerns about future leaks, he suggested we have Chris come out to give us a bid.
Time was of the essence, because by now it had been a couple of weeks and we had a plumbing company already in mind. Chris came out that same Friday. He is a no bullshit kinda guy. We immediately liked him. He explained everything Pipeline Restoration would do in a re-pipe. We have a bathroom upstairs that I wanted the pipes to be extended (for a future re-model), the three other plumbing companies all told me it would be too expensive and not worth it. When I asked Chris, his attitude was sure no problem! Chris spent a good hour with us. Not one time was he pushy or overbearing. We hired Pipeline Restoration that day.
Of the, now four bids we received (including Pipeline's), Chris came in second to the lowest. Honestly the lowest bid, was a scam and we knew it! Pipeline/Chris' bid was 1/2 of the highest bid received. It was a fair price and my husband and I appreciated that.
Chris said it would take three days and that is exactly what it took to re-pipe our entire house. I was not home, but my husband was. He said the crew was very professional and friendly. At lunch time, the foreman told my husband they were going to pick up something to eat and could they bring him back anything? Super cool! So my husband hung out and had lunch with the crew.
I will be honest with you, when I returned home that first day, I about had a heart attack! There were holes all in my ceilings and walls. I thought there is no way Pipeline was going to be able to cover these holes and match the plaster. But they did. By day #3, everything was finished (I just had to paint). Now that I am finished with the painting, you would never know we just had our entire home re-piped. Everything looks the way it did before.
Afterwards, Chris called and wanted to make sure the job was completed to our satisfaction. It was! I would encourage anyone who has any type of plumbing issue to call Pipeline Restoration and give them a try -I think you will be happy and our family was!

Chris G.

10/07/2019 12:00:00 SA

Dante was very professional and helpful. Highly recommended!

Samuel C.

03/10/2017 12:00:00 SA

Right after doing some remodeling work we find a slab leak.... Yay over brand new tile!.... they come out and offer to do the epoxy coat when they find another leak. At that point they recommend a repipe and we bite the bullet and do the repipe. The crew comes out, covers everything in plastic and knocks it out in one day. My contractor friends are impressed. However, it does seem like they get so busy that the ball did get dropped communication wise on a few things, a bit disappointing. Michelle however did rise to the occasion and make things right, this is a company that does care about their customers. I would recommend them again..

LuLu H.

Aug 6, 2015

Just had Chris come over to my house and check for a slab leak. He was AMAZING! I am soooo glad I went with them based on the superb yelp reviews they had. Chris was able to locate the problem and went out of his way to find it. Thank you so much for the amazing work!

T K.

Nov 17, 2014

These guys are PROS. We had a slab leak last year (second one) and decided to repipe all the plumbing in our house. I wish we had called Pipeline Restoration first to stop the leak but went with another company and ended up paying almost $500 to just stop the leak and for inspection/leak detection. Yikes! The guy also seemed to waver a bit coming up with an estimate for a full repipe.

We decided to look again and found Pipeline Restoration. Ryan came out for the inspection and he was very professional, straight forward, and answered all of our questions. You can tell he is very experienced in his profession as he was knew exactly what to look for and what needed to be fixed.

The crew (nice guys) came out and repiped our house in one day. It was quite a production but everything went pretty smoothly. Their drywall (service included in with repipe - awesome) person did a great job on patching up the walls as well. Scot was on site during the repairs and he made sure that everything was done properly. We even had follow up visits to fine tune the plumbing.

Oh I also have to mention Tammie, who sets up the appointments and deals with the billing, forms, contracts, etc. Great and prompt communications.

Highly recommend Pipeline Restorations.

Mela F.

Apr 14, 2016

Thanks Pipeline for fixing our bathroom to bathroom leak. Chris, Jaime & Matt did an excellent job and were friendly and awesome. :) The communication from start to finish was the best. We chose Pipeline because they always answered our calls, answered every question, explained everything well--especially during the initial check-- and it was all in writing too. It's a bit scary when you can't see the leak but you can feel it underneath your feet and can hear it...
These guys were professional, organized, clean, always on-time, and did a great job on our slab leak. As Chris said, hopefully, we'll never have to call them again, but if something happens, it's nice to know who to call. Thanks Yelp community for the recommendations and thank you Pipeline for a job well done!

Han H.

May 6, 2019

Excellent customer service! Chris and his team will FIND and FIX your leaks in the most efficient method in a no nonsense way. I have used their services a few times over the years and even recommended them to my neighbor who needed epoxy work done. Thanks for taking care of my slab leak problems Pipeline Restoration!

Philip F.

1/25/2023

We hired Pipeline Restoration to avoid future pin-hole leaks in our plumbing system.
Chris is honest and knowledgeable. He promptly showed up when he promised. Provided clarity to explain what would happen and what we needed to do to prepare for their work.
The re-piping crew was skilled, respectful, neat, and efficient in their work.
The drywall and stucco patching crew did a great job, the finish work looks as good as new.
I highly recommend Pipeline Restoration.

Steve B.

Mar 29, 2011

If you need a local OC plumber, I recommend this company. When I called their number, Roy answered. He was friendly and knowledgeable. I'm always cautious about calling plumbers because they're usually messy and the cost can get pretty heavy.

When Roy showed up, he was professional and clean-cut. The whole process was pretty painless. He came over, gave me a free estimate, and the rest is history. I'm clueless about plumbing, but I'm pretty sure their prices are pretty low for the area.

Steve R.

02/02/2021 12:00:00 SA

Chris and the team at pipeline are outstanding. They were prompt, accurate, competitive, and communicated well. They put us at ease by answering all of our questions, working fast, and being clean. They are top notch and I would recommend hiring them!

Troy E.

Apr 14, 2016

Amazing customer service, sales reps, plumbers and everyone at Pipeline Restoration. I am a contractor that is very particular and this company out did themselves. The project was flawless and my wife and I are absolutely thrilled by the tesults. Thank you everyone that helped us we are very happy.

Stephanie R.

Mar 21, 2017

We used Pipeline Restoration Plumbing to do a complete home repipe with PEX piping after we had a slab leak in our kitchen. It was a pleasure working with Pipeline from start to finish, and Bryan made coordinating the whole process a breeze. Their pricing was very fair and I did not feel like I was getting ripped off the way I did when I received quotes from other repiping companies. Pipeline was always on time and left my house cleaner than when they came in. We are super happy with the results and so glad we used them for the job. Thanks Pipeline!!!

N H.

Aug 31, 2015

Excellent service from start to finish! As a woman I'm always skeptical when needing services. This company and employees put you at ease. The appointment was made with a friendly voice within 48 hrs. Then Chris came out. Extremely informative and he went over different options to economically resolve my pipe leaking problem. I highly recommend this company to everyone who's needing plumbing services with knowledgable techs and more than reasonable pricing!!!!!

Nicole K.

Aug 16, 2020

I cannot say enough good things about my experience with Pipeline Restoration Plumbing. From our initial call to Roy, who went out of his way to give us detailed information, to Chris stopping by to fix the initial leak and assess the situation, the team is kind and very helpful. Chris gave great prices, was very honest and upfront on the expectations of the project, fully educated us about the process, was always available for questions (even after the project was complete) and was a shining light in a challenging situation (slab leak was discovered the first week we moved in, which led to having to repipe the whole home). He has a customer for life and I cannot thank him and his team enough! Should anyone have any piping issues, I with no hesitation would direct them to Pipeline!

Mathew R.

2/25/2016

We had a slab leak for the first time and didn't know what to do . After calling with my insurance company they send a plumber to see the extend of the damage . They give me a price to redirect the hot water line coming from the heater which involved cutting the walls ans garage ceiling . I called my own plumber and he said I have 2 choices re pipe or do the epoxy coating . I went to Yelp and called Pipeline Restoration at 8:30 in morning and the nice girl said a Plumber will be at my house in a couple hours and sure enough CHRIS came on time and looked at the slab leak area and told that he can fix that one main hot water line and I don't have to do the whole house . his price was way cheaper the other plumbers and he is a Gentleman so honest and he said that he would give me hot water that day ,he caped off the leaked area and BOOM hot water restored .He came the following day finished the job .CHRIS is a great guy a LIFE SAVER .

Scott P.

11/24/2013

When I knew that I had leak problem, only thing that cross my mind was This gonna cost fortune! Service charge, labor and parts.... Thinking, there goes my Christmas present and Vacation funds. But when Chris show up and try to assess the damage, (I was waiting for the bad news) he gave me a smile and told me this was nothing but replacing old piece of rubber. On top of this good news, he did not charge me one cents for service call and trying to get me replacement for this part. Now, this is what I call Customer Service!! I don't recommend to people, unless I'm 100% sure, because it reflect on my reputation. This place is legit!!

No M.

1/20/2017

This all started with our water bill that had sky rocketed. Clear sign of water leak. Since we couldn't find the water leak - and we looked everywhere, another clear sign that the leak was somewhere under the floor of the house. Nightmare! Images of all torn up house is not pretty. I researched what this all could be on Youtube, and then searched for a professional on Yelp. Found these guys with 5 stars, and great reviews. They did not disappoint. I called them after hours and the next day by noon, they were at the house. They found the leak behind the refrigerator, in the wall. Massive leak - hole in the copper pipes. Put a smaller pipe through it, and had everything fixed, and ready to go the same day in a matter of hours, with a life time warranty for $375. Can't beat that!! Thanks Roy - you are a life saver.

Stephen K.

09/02/2018 12:00:00 SA

We recently discovered a pipe leak from an upstairs bathroom. I had heard about epoxy lining and contacted three providers. I met with Roy, mentioned in other reviews and was presented with my options; traditional, PEX or Epoxy. The epoxy made the best sense with the least amount cuts into the wall. Chris followed his dad and made specific measurements and told us how and what to prepare for. The entire job required 2 1/2 days. Finally, Ryan (another son) and crew arrived, began working on the hot water line and completed day 1 by applying the epoxy. Day 2 consisted of checking the completion of day 1 and completing the cold water line. Day 3, checked and completed the cold water line and by noon the crew was done and packing-up. We were presented warranty (for as long as we lived in our home) and completion certification for our Homeowners Insurance. I have never been more impressed with any service in our 40 years of ownership.

Donna M.

11/04/2016 12:00:00 SA

I was searching for estimates on re-piping my home. I called Pipeline Restoration and within 24 hours I received a response. Roy was able to give me a phone quote based on details of my home. He was very knowledgeable and answered the various questions I had.

Bob called me shortly after and offered to come out to my home to confirm the quote. He arrived on time and was very pleasant. Bob was honest, friendly and very knowledgeable as well. I was obtaining quotes from other companies as most homeowners would so, at the end of our appointment, I had to make a choice. Although we didn't go with Pipeline Restoration for our project, they are definitely a honest, well knowledgeable and professional company to deal with.

Cher Y.

08/06/2018 12:00:00 SA

I would NOT trust ANYONE with our plumbing needs than this company! Honest, professional and friendly. Roy the father and owner gives advice even on Sundays even if they are closed just to make sure all is well before actual appointments. They have done two jobs in our house and we are beyond impress!

Thank you so much!

Ann M.

Apr 19, 2016

Had a leak,didn't know where it was. Called Pipeline Restoration , Chris came out and used a leak detection meter and found my leak right away. A slab leak,oh know I'm thinking...dig . Chris reassures me,it's a easy fix. He explains to me what and how they do it and gives me a quote. Wow!! It was easy and painless even the cost.give them a call,you won't regret it.

Kitty W.

02/03/2021 12:00:00 SA

Matthew arrived earlier than expected. He was polite, and just super. He found the rest of the pipe underneath the slab of the length of the house. He cut open the drywall super neat and small, and put it back in when he returned the next day. They used a guaranteed Airkote to coat the inside of the pipe. He was able to turn on the water for the house before he left, so we could all finally take a shower too. He finished up the job today and the cost was thousands LESS than we expected. Thank You so much, Matthew!
Plumbing disasters aren't much fun, but our plumbers saved the day!

MJ S.

12/23/2022

I really did not want to write up a Novel but my poor experience with their services leaves me with no choice.

I got a re-piping done at my house from Copper to PEX, along with my brother's house 6 miles from where I live.
The company was good with scheduling and got both of us together quickly on the schedule.
The crews showed up on time and started the job. The crew that I ended up getting was either new or their supervisor did not care. They left water and soda bottles/cans everywhere in my house when they left. Sitting on studs behind holes made in drywall, laying on the floor thrown about carelessly.
It was no big deal, but it was a preview of what was coming next. I called their sales rep. or head man and he told me that it was not good and he will have their butts chewed. What was missing was an apology...

During the demolition, they broke my powder room light and blamed it on vibrations from the next room. The truth is that they were taking off the mirror and bumped into the glass light. But did not have the decency to fess up. They also broke my kitchen faucet and one of my shower handles in the Jack and Jill bathroom.
Everything that went wrong, was explained by excuses. They told me that my fixtures were all rusted out because the house was built in 1999. Truth is that the house was fully renovated in 2016 and not even a single faucet, handle, connection etc. was old. Everything was bought new in 16 and was not cheap stuff.

Then Chris whom I had been dealing with told me that they will compensate for the light fixture, and they did (however gave me $100 off for a light fixture that cost $140)... no big deal but he also assured me several times that all I had to do was get another kitchen faucet and they would come and install it, free of charge. More about that later.... (notice the word assured in quotes)

A few days later after they had left I started smelling something foul in my garage. I though maybe some rat had crawled in a tight space and died. After a few more days, I followed my nose and found two half eaten subway sandwiches and a plastic contained with rice, beans and Chicken... I took a picture and sent it to Chris... instead of a simple apology, his reply was What do you want me to do? I already reprimanded my crew over the bottles and cans incident.

Then came the issues with sub-quality workmanship. My outdoor spigot developed a leak and water started dripping. I called Chris and to his credit he sent a plumber right away to fix the issue. (this whole assembly was changed during the initial work done)
The plumber showed up and built a maze of PVC pipes (where copper should've been used) and left in a hurry.
Next evening I came back from work and my whole street was flooded. There was huge stream of water running down the storm drain. A fountain of water was sprouting out of that maze of PVC that the plumber had built a night before. I cut off the main and called Chris again.
Again, to his credit he sent the plumber who originally worked on my repiping. He grabbed his head in his hand when he saw the pipes and told me that he had no idea why someone did what they did.
Again, Chris never apologized over this incidence and always seemed disturbed after taking my calls. I was never disrespectful or even angry with him.

Now back to the Faucet. As per the advice of Chris I called Pfister and told them about my kitchen goose neck faucet with the broken cold water line. They sent me a new and exact same faucet in a week.
Then I texted or called Chris.. no reply. Once again and he seemed bothered when I told him that the faucet is here and he needs to send someone to fix it as he promised.
He replied that he never used the word promised to fix it just said that he would. Then he said that he will do it when he is in that area. Fine with me as the hot water was till working.
Another week passed and nothing. Finally the guy shows up and tells me that I need a special long neck tool that should've been a part of the kit. And I need to buy it for this installation to go through. I asked him if he had it and his reply was, I am not a plumber why should I have it
The next night was the night when I had the pipe burst outside that I wrote about and his plumber told me that they do have these tools and all he had to do is ask. He also told me that he could install the faucet for me but Chris will not be happy if he helped me and left.
What an utter disaster in terms of customer service, courtesy and business ethics my experience with this company has been.
Leaving this long review so others will learn from my mistake.
As a positive the crew at my brother's house was very professional, thoroughly cleaned up after themselves and he experienced no issues. I guess I just got the rookie crew or a supervisor who was not professional enough to run a tight shift.
To top it all off, the rep. Chris was pushy, rude and aggressive and always made things seem like it was my fault.

Luke F.

May 28, 2017

Great experience with these guys. Spoke to Bob originally, after having a slab leak at our house and calling another plumber first.

Bob gave me great pricing, offered free leak detection and had his guy's come out quickly to assess the issue and offer solutions.

They were on time, offered great pricing and excellent customer service.

We ended up doing a single line epoxy fix on the line that had an issue for $1399.00 and we will finish the rest of the house later. He allowed us to apply the work already done to the total house epoxy for a total of $5300.00. He also offered an entire house repipe solution for $4900.00. This was thousands less than a couple companies we had contacted.

Super happy with this company and would highly recommend them.

Bill M.

Jul 21, 2021

We'd used Pipeline 6 years ago to do epoxy lining throughout our whole house. Yesterday we noticed water puddling on top of the tile in our kitchen. Initially we thought it was splashes from our dishwasher but after cleaning up the water last night it was there again this morning.
We called Pipeline as soon as they opened and were told that someone would be out tomorrow (they'd try for possibly today but they were booked) so they advised us to turn the water off in the meantime to stop the water flow. Around 1:00 today there was a knock on our door- it was Chris from Pipeline Restoration ready to look at our problem. He said the customer is their number one priority and he was wanting to help us ASAP to figure out what was going on! What a relief!!
Chris quickly figured out where the issue was and isolated it so we can use the water in the rest of our house while we wait for the technicians to come out and epoxy the area that was causing the issue. We have a warranty so there's no cost involved except for some drywall that we'll need to get replaced under our sink.
We had left a positive review for this company when they did our initial work, but it's so nice to leave another 5 star review for them now 6 years later as they honor our warranty with a smile! We're so glad we used Pipeline Restoration - we just got proof that they really do care about their customers no matter how long ago they did our job!!

Kathy S.

4/17/2017

We have done close to 10 jobs on multiple properties for the last 2 years with Pipeline Restoration. They have leak detection and repair down to a fine-tuned art. Always on time and accommodating with scheduling. The crew is polite, fast and does an amazing job communicating details. Most importantly, they stand behind their work and are extremely knowledgeable. We have done multiple pipe repairs and SLE's (single line epoxy treatment) and a whole house epoxy and couldn't be happier with Pipeline Restoration.

Whenever there has been any concern, they have always provided an extra layer of support. Extra special thanks to Michelle Merlini for going above and beyond with contract/finance support.

Alison D.

Sep 13, 2018

We had some moisture in one of our bedrooms, and Chris came out to do a free leak detection. He had clear expertise, spent almost an hour at hour house, and ran multiple pressure tests on our lines. He even fixed the leaky sprinkler in the back yard for us, just to make sure we weren't getting a false positive (we were!). At the end of the test, he concluded definitively that we don't have a leak in any of our pressurized water lines, charged us nothing, and recommended someone to call next for another free consult.

The guy they suggested we call had a similar level of expertise, spent an hour troubleshooting with us, and helped us diagnose the problem.

I hope I never have a slab leak that requires pipeline's services, but if I do, I'd call Chris back in a heartbeat.

Nick S.

Sep 7, 2022

Hi This is Nick. We had 3 slab pipe leaks, and Pipeline Restoration and Plumbing did an excellent job repairing the leaks. They were always on time. The company honors their warranty. All the service people were excellent, Matthew was exceptional. He took the time to answer all my questions, and I had a lot of them. It helped a lot that my Golden Doodle J J really liked him.

Pat H.

11/23/2016

Pipeline Restoration is the best. Roy is the most professional plumber I have ever dealt with. Saved my holiday weekend.

Jenny D.

Aug 4, 2017

Many years ago we had a slab leak, so now, whenever we see water in unexpected places, we freak out. We had a slow little leakage on the side of the house, I called Pipeline due to its high Yelp rating. The lady on the phone was nice, she put me on their standby schedule today and confirmed schedule for next week. Lol. It is like flying on standby. If there is time at the end of the day, someone will come out. If not, then we stick to the confirmed appointment. It's cool, didn't ruin my day one bit. I went about my business, but not too far from the house.

Chris called me at 2pm to notify me that he will be there in 20mins. I was 30mins away from home, so we practically raced each other to get to my house. Chris is amazing, no non-sense kind of guy. I directed him to the leak, and he dealt with it effectively and efficiently.

I will 100% called Pipeline in the future. Thanks Chris!

Binh L.

Jun 28, 2016

We had a water leakage in our house in Irvine. Chris came on time and methodically detected and isolated where the leakage was. The leakage was between the water supply (from the external wall) and the sprinkler system and under the hardscape which should be fixed by a landscaper or gardener. Chris did a good job of explaining and confirming his finding. Since he does not do this type of repair he did not charge us for the service. Chris is a pleasant person to work with and did an excellent job. I would recommend him. Cheers, B.L.

Mel Q.

Aug 6, 2020

This review is long overdue. Last September we were about to move into a house that needed a complete repipe (4ba). It was hard to find a company that worked with our schedule, but Chris from Pipeline Restoration worked with us to setup an immediate appointment within the week, walked us through the process, and was always available to answer my calls.

The process went smoothly and the inspector made a comment that the workers seemed experience as they took minimal cuts to drywall.

It's been nearly a year and we've had no issues. We're really happy and would definitely recommend using them.

Niranjan M.

9/29/2015

I called at around 11am and talked to Bob - what a guy- great sense of humor and explained the problem and was told that he would call me back in 10 minutes as everyone was out on jobs but he would do his best. He did more than his best- he called me back within 5 minutes max and told me someone would be at my place between 2 and 4pm

At 10 minutes to 2pm, my phone rings and Chris tells me he would be at my house within 15 minutes, He was here on the dot. He got out his magic wand and I explained what had happened. This great jovial guy went to work and he found no leaks where the problem was supposed to be. He was not satisfied and went around the house and checked each and every hose bib and found NO leaks. He even made my listen so that I could differentiate between a leak and a no leak sound on his ear plugs. Who does that? He assured me that there were no leaks he could hear.

What a relief. What a company and Chris and Bob are their weight in GOLD

For all this and NO CHARGE - Honest.
In these times, it is almost impossible to find people like Chris
God bless him and his family

Need I say more for you cannot put a value on people like Chris

NIRANJAN

Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.Wthese

Becky B.

Feb 13, 2015

They did a great job! Chris and Liz showed up on time, found and fixed the leak. We didn't have to tear up floors, walls or anything. They found the leak quickly and stopped it and they cleaned up afterwards. No mess and no inconvenience. Great job!

They were honest and have integrity. The job was smaller and easier than anticipated, as a result we ended up paying less than quoted.

Would recommend them and would use them again!

Patrick W.

Jan 9, 2016

We had a massive plumbing leak which Pipeline Restoration was able to accurately detect and repair at a cost approximately half the price we were quoted by other contractors. They came to us highly recommended by our flood and water damage mitigation specialist. We were able to avoid having to tear up the concrete foundation using their method of acoustic localization and epoxy lining. It is like doing endoscopic surgery compared to open chest surgery which means it is much less disruptive.

The copper pipes in the Irvine area seem to be especially prone to erosion after a few years and every week, we hear of some neighbor in our listserve who has had a significant leak. We had two previous small leaks which we had disregarded as insignificant prior to the massive leak and did not want to have a repetition of the massive leak since it was so disruptive and expensive.Afterwards. we elected to have the whole house piping coated with epoxy to eliminate the likelihood of a recurrent leak. We feel much better with this additional layer of protection for the pipes. We did a lot of research into the track record of this technology which goes back several decades and it has an amazing record of success. We feel better knowing that our home is much better protected with the epoxy coating which this company backs up with a lifetime warranty. We also had a shower repaired by this firm with Chris who did great job which had been chronically leaking and which previous plumbers did not repair as well.

Bill J.

06/03/2015 12:00:00 SA

I initially used Pipeling Restoration to find and fix two pinhole water leaks in my house and they did an excellent job. Since they also do epoxy lining of water piping in houses, I was offered (on the first leak repair) and solicited a quote to epoxy line the water piping in our home during the second leak repair. Since this is a relatively new process and may have many risks (e.g., completely plugged lines, reduced water flowrates, difficult future repairs/renovations, and failure to stop existing leaks or creating new leaks) and the warranty offered is very limited, I spent weeks soliciting and contacting customer references, reviewing the lining process, obtaining competitive bids and competive processes, and checking epoxy material suppliers and data. I also negotiated a changes with Mr. Terry, e.g., a lower cost paying cash instead of credit card and including the last leak repair cost in the epoxy lining quote. We then agreed verbally since the written quotes did not include our verbal agreement changes. However, when the written agreement was submitted for me to sign, it did not include any or our verbal changes. When I asked to have the wirtten agreement changed to our verbal agreement, the president, Roy Terry, withdrew his offer even though I had already accepted it and a date to do the work was scheduled. Mr. Terry, never disputed that a verbal agreement had made, only that he no longer wished to do the work. I was forced to choose another contractor, Curaflow of Orange County, who did an excellent job.

R K.

Jan 15, 2016

We've been dealing with Roy and his team for about six years, from a slab leak to re-routing our mainline pipe. He's the only one we'll call.

Pros
On-Time. Says an arrival time and he's always prompt.
Price. Their epoxy lining technique is half the price of re-piping. Most plumbers will simply re-do the pipe and say, the drywall repair is not our problem.
Quality work. I dunno what kind of epoxy they shoot inside those copper pipes, but it works.
Minimal invasion. They cut small holes--one in the garage, the other under a sink--and patched them up when done.
Friendly. Roy, his son and the rest of the crew are always courteous and respectful of our floors, walls, furniture, etc.

Cons
None

Bottom line
We've recommended Roy to several neighbors, who'll say the same thing. I sure don't need another slab leak or plumbing repair, but if I do, I'll call Roy's team.

Charlie F.

Sep 20, 2012

Can't say enough about these guys. Prompt, personable, and answered all of my dumb questions patiently and thoroughly. The epoxy relining seems to be holding up just fine, and I saved a fortune over rerouting.

Necia B.

1/13/2019

Add us to the extremely happy customer list. We were referred to this company by a neighbor. The owner Roy and his son are the most honest and professional business people we have probably ever met. Integrity in business seems a little hard to come by these days. They Have It!
Everything was done in 1 & 1/2 days. There was no mess, no holes and the cost was 1/3 of re-piping. The work has a lifetime guarantee. We have never had a slab leak but our home was built in the 60's so we were due. We had several estimates to re-pipe both with copper and Pex. The costs and complexity just did not match up to the benefits. Rodents love to eat Pex. New copper isn't holding up due to the additives in our water, 50 holes in the wall, the whole asbestos mess and huge expense, It was an easy choice to re-line instead.
We highly recommend this company.
Thank you Pipeline Restoration

Mary M.

Apr 5, 2013

Based off the stellar reviews, I decided to call Pipeline Restoration for a free leak inspection. So glad I did! My coat closet had a musty smell and the carpet was very damp. I knew I had a leak somewhere. I called Roy and within a few short hours Chris arrived to inspect my problem. He crawled underneath my dark and scary staircase and determined their was a pinhole leak in my copper plumbing. After all that work, he said the leak detection is completely free and I was not obligated to move forward and welcomed to do more research on-line. No need, at this point I felt comfortable to move forward because I knew Pipeline Restoration had a solid reputation based off of other Yelpers. So, I decided to move forward with the Isolation Service which cost $279 to cup and cap the pipe. Chris discussed with me that if it were a slab leak, the cost would run about $1150 to repair. Every homeowners worst nightmare! After the cup and cap, he discovered that the pinhole was just a few mere inches above the slab. Yippe! I didn't have a slab leak after all. Chris was able to repair my leak and I paid a fraction of what I initially expected to. He was even kind enough to clean up all the dog hair in the crawl space. WOW! What a way to go above and beyond the call of duty ! I was very happy with their honesty and professionalism. And I would definitely recommend Pipeline Restoration to family and friends.

M D.

Dec 10, 2015

We decided to repipe our house after hearing of so many leaks in the area. After researching our choices and checking with some neighbors, we zeroed in on Pipeline Restoration because of their great reviews and the fact that our neighbors had been very pleased with their work. Their price also seemed very reasonable for the scope of the job. All in all, the job went quickly and smoothly, and was nowhere near as inconvenient as we'd feared. The repiping crew was really impressive -- they had a real zeal and passion for their work and were able to repipe our entire house with far fewer openings in the walls than we'd expected. They were followed by another great crew that repaired the drywall very quickly and efficiently; we hired the same crew to repaint the affected walls and within days our house was back to normal. We are so glad we selected this company and would recommend them to anyone considering a whole house repipe!

Mark M.

8/16/2013

I cannot say enough good things about this company. As others have written, everyone we came in contact with, from Tammy on the phone to each of the crews who worked to repair our slab leak were top notch.

To be candid, the leak in our slab turned out to be too big for the epoxy repair, but they gave it their best effort. Two treatments (the max) and although is was greatly reduced, the leak was still there. A bypass was necessary after all.

Chris, who was at first responsible for verifying that the epoxy fix had worked and re-starting the hot water supply, called the shop to tell them that the double shot didn't stop the leak. They came up with a plan to run the new line without making a single cut to the living area of our home. He made one relatively small cut in the attic (which was rough patched), ran the line behind the refrigerator and cabinets, and just like that we had hot water in the kitchen again. Chris did a super clean job very efficiently, and with a great attitude.

I almost forgot. Because of the sudden need to do the bypass, Michael (who came to estimate the job) brought his van over to pitch in and get the work done sooner than had Chris been left alone. With both of these gentlemen teaming up, they finished the pipe run, tested their work, did a very good cleanup, and were gone before my wife got home from work. She was delighted, and so am I.

You won't regret calling Pipeline Restoration to resolve your plumbing needs.

Jesse R.

Feb 2, 2015

Its super rare to find anyone with this many 5-star reviews, let alone a company in the construction business, so I was a little hesitant at first. Let me start off by saying that I had a slab leak under the house that my home warranty company had done a terrible job with (they tore up my slab and not even near the leak).

I initially had found two companies and was comparing them to see who I would go with (one was Pipeline Restoration and the other was Slableakfix.com). Funny enough, they both ended up being the same company, they had just updated their name!

I called their office to make an appointment which was easy, they did their best to accommodate me in my request for a certain day (Saturday) and time slot. The guys showed up on time, after calling me 30 minutes ahead to let me know they were on their way. On arrival they were clear on explaining to me what they were going to do and then efficient as they began doing it. They opened a small hole in my wall to identify the manifold (where the water splits to different areas) and began to isolate the pipe where they thought the leak was. After they finished, the rerouted the water for the rest of the house and checked the meter to make sure it wasnt spinning any more (which it wasn't). They told me that the office would call me the next day to confirm the next visit on Monday to epoxy the line (which they did). Monday they called again ahead of time and were on time to epoxy the line. They completed the epoxy, explaining to me any questions I had, and then went on to their next appointment. The office called me to schedule the final visit to hook up the pipes for Tuesday. I asked them for Wednesday, they had a time slot open and put me in. On Tuesday, I called again because plans changed and they moved me no problem to Saturday. Saturday came, the pipes connected, pressurized and working and a happy homeowner to boot.

The company is sound, the employees and the Owners are highly respectable and I would definitely use them again in the future.

PS. I have been a residential building contractor for 10 years and doing commercial work for 2 years. I would hire these guys for your slab leak fix.

Christopher P.

07/02/2015 12:00:00 SA

You are going to read lots of reviews and even look for bad ones. These guys made one of the worst moments of home ownership a breeze. Slab leak and hot water heater leaking like mad. 3 days later, problem gone for less than they quoted. Highly highly recommended. Thanks guys.

Martin G.

8/14/2019

I found a pinhole leak and needed the location identified and repaired. I called companies highly rated and found the yelp reviews good for them. I spoke with the dispatcher and also with Dante. Both seemed sincere and advise I would get a free leak detection and a home estimate for repair with no obligation. Hard to believe but I tried them out. Two plumbers came on time and clean. The leak was so small that acoustic devises didn't locate it. They used very sophisticated temperature and electronics and were able to localize the source. They quoted a very realistic price to repair. I authorized it.

They cut a whole in the drywall at precisely the spots and repaired the copper line in the correct places, cleaned up and were out at the quoted price within 2 hours. All polite, all above board, all very professional.

I don't hesitate to recommend this company.

Richard H.

09/03/2021 12:00:00 SA

I called Pipeline today to inquire about a leak detection service. My situation is a complicated one, and when I told it to the reservation agent who answered the phone, she provided lots of color on what reports insurance companies usually request, the different types of leaks which can occur in a house, and the steps I should consider taking going forward. All this information helps me make the most efficient use of my time and hopefully helps me make the best decision on how to handle my predicament. Thanks Pipeline!

Susan F.

Aug 22, 2019

Here is another 5 star review. Reading previous reviews, I found it hard to believe that Pipeline Restoration is as good as everyone says they are. Well its true and its not because they have the best price. We had 5 quotes and they were the least expensive by at least $500. Its all about the amazing service that they provide.
Chris came out initially and gave us a quote and did a great job at clearly explaining all that was involved in repiping our home. He identified where all the holes would be made and answered all of our questions. No high pressure sales tactics. We told him that we were concerned about the potential of asbestos in our walls. He then identified for us a vendor who could test our walls and ultimately a vendor who could remove the asbestos.
Ron, the owner, came to our house and walked though marking the walls with the manager from the asbestos removal company so that the coordination would be seamless.
Chris came back to our home after the repiping was done when there was a challenge at getting one of our showers to work. He ordered a new valve and came back twice to make sure everything was operational.
Dante coordinated all of the steps. This involved setting up numerous appointments with the local building inspector so that the work progressed smoothly. He also scheduled the crews to reinstall our plumbing. He was able to order new toilets for us and they were installed along with some other plumbing fixtures. He clearly communicated the appointment times and the $.
Audrey in the office sent us the paperwork so that we could send it to our insurance company to get a discount.
Repiping is not fun, but the stellar service provided by Pipeline Restoration was a huge plus.

Mark M.

Aug 16, 2013

I cannot say enough good things about this company. As others have written, everyone we came in contact with, from Tammy on the phone to each of the crews who worked to repair our slab leak were top notch.

To be candid, the leak in our slab turned out to be too big for the epoxy repair, but they gave it their best effort. Two treatments (the max) and although is was greatly reduced, the leak was still there. A bypass was necessary after all.

Chris, who was at first responsible for verifying that the epoxy fix had worked and re-starting the hot water supply, called the shop to tell them that the double shot didn't stop the leak. They came up with a plan to run the new line without making a single cut to the living area of our home. He made one relatively small cut in the attic (which was rough patched), ran the line behind the refrigerator and cabinets, and just like that we had hot water in the kitchen again. Chris did a super clean job very efficiently, and with a great attitude.

I almost forgot. Because of the sudden need to do the bypass, Michael (who came to estimate the job) brought his van over to pitch in and get the work done sooner than had Chris been left alone. With both of these gentlemen teaming up, they finished the pipe run, tested their work, did a very good cleanup, and were gone before my wife got home from work. She was delighted, and so am I.

You won't regret calling Pipeline Restoration to resolve your plumbing needs.

Freddy A.

2/19/2017

I was out of town when I received some very disturbing news that I had a leak coming from around my air vent located in the living room ceiling. I immediately shut off the water and began researching for a qualified plumber. Without me physically being at my home I knew I would be taking a gamble. My neighbor recommended Pipeline Restoration and explained how the staff was professional and of course for the best part how reasonably priced for the work.
I called Pipeline Restoration in an afternoon and they told me they would be at my residence the next day. The next morning I received a phone call from Mike who explained he would be enroute to my house to see what the problem was. I explained to him that the leak could be coming from my upstairs shower. He assured me they would find the leak and even told me the going price for the repair (which I thought was very reasonable).
Mike and his crew I was told were at my residence less than two hours and fixed a pinhole leak from a pipe leading to my upstairs shower. When I came home to inspect their work, I was amazed what minimal damage they did when they had to cut open the ceiling to find the leaking pipe. They explained to wait about a week and recommended that they had a company who would fix my ceiling. Overall I was very impressed how quick and reasonably priced they were to complete the job. I would definitely use them again for any plumbing repairs.

Becky B.

2/13/2015

They did a great job! Chris and Liz showed up on time, found and fixed the leak. We didn't have to tear up floors, walls or anything. They found the leak quickly and stopped it and they cleaned up afterwards. No mess and no inconvenience. Great job!

They were honest and have integrity. The job was smaller and easier than anticipated, as a result we ended up paying less than quoted.

Would recommend them and would use them again!

Steve R.

Dec 9, 2014

Another leak problem!!!!! I called Pipeline Restoration when I saw a puddle in my garage near the furnace and water heater. I checked to see if there was any moisture coming from them but none.
Mike came out and within 3 minutes opened up the wall in the closet and sure enough water was spraying all over. Mike soldered the pipe fitting and NO MORE LEAK!!!!

I cant say enough about this caring person who came 14 hours after I called!

For now no leak...............................................

This family owned company is the best!

Kai Z.

07/02/2019 12:00:00 SA

I went through 3 plumbers and 3 holes in the foundation trying to find a slab leak (not to mention $1000s to repair the floor).

These guys came in, found the leak, and got the job done in 3 days. No issues. 5 x 5 hole in the drywall to access the pipes.

Highly recommended. Any future leaks, 100% will be calling, no hesitation.

Workers and owner are all very nice, helpful people. Genuinely cared to solve my problem.

Bambi E.

02/08/2015 12:00:00 SA

On April 1, 2014, we selected Pipeline Restoration to epoxy coat our home's pipes after we had a second leak in the ceiling in less than 3 years. Some months earlier my friend hired Pipeline Restoration to epoxy coat her home's pipes and I went to watch the work and take pictures just in case someday we might need such a service. I was really impressed with their equipment and precise methodology for coating all of the pipes. They calculate exactly how much epoxy is needed for each pipe run. Little did I know when I was watching them coat my friend's pipes that just a few months later I would need Pipeline Restoration to epoxy coat our pipes! We called Roy Terry and told him about our leak and and our desire to coat all of our pipes. Roy asked us a lot of questions over the phone pertaining to the number of bathrooms we had, number of sinks, toilets, etc. Based on the information Roy quoted us a price over the phone to perform all of the work. Roy stuck to that price and never raised the price when he came to see our home, which was a great relief because we have experienced high quotes from others after they have seen our home and the nice neighborhood we live in.

The next day Roy came out and temporarily fixed the pipe that was leaking. I wanted to pay him for that work, but he said there was no need to pay up front he would collect the entire amount when all of the work was completed to our satisfaction. We scheduled a date for his team to come out and epoxy coat our home's pipes. The price quoted by Roy was all inclusive. It covered repair of the leaking pipe, epoxy coating of all of the home's pipes, repair of our ceiling and repair of any holes that Pipeline Restoration might need to make to access the pipes, replacement of all angle stops and all new stainless steel flexible lines and replacement of all of the outdoor hose bibs. The price even included replacing one faucet in our laundry room with a new one that we had purchased. The only thing that Pipeline Restoration does not do is paint. There was little painting to do other than the damaged ceiling as Pipeline Restoration figures out how to do the work with a minimum number of holes.

The crew came in and performed all of the work in three days. This process requires a large piece of equipment to be placed inside the house and many dozens of hoses to be run to every plumbing fixture in the whole house. The crew laid out tarpaulins and other protective mats to assure that there would be no damage to our home.

When the job was complete, there was one plastic sprinkler pipe that was leaking outside and our pressure regulator was sweating a little. We called Roy and told him about these little issues. He said that he would come out and repair those items himself and that we should not pay until everything was to our satisfaction. Wow! This is what I call great customer service. A couple of days later these items were repaired and only then did Roy allow us to pay Pipeline Restoration for the entire amount. Roy also came back and installed some new special flexible stainless steel hoses for our kitchen sink a few weeks later after we had received these parts from the faucet manufacturer. Roy did not charge for this work and came as promised even though we had already paid the bill.

We are so impressed with Pipeline Restoration. I have told several neighbors about Pipeline Restoration and the great job they do. I even spoke with some strangers in one of the home improvement stores and told them that if they needed a good, honest, quality company to repair their pipes, then call Pipeline Restoration.

I have waited to write this review about 10 months just to be sure that everything is fine. To date we have had no issues and I don't expect any. Pipeline Restoration warranties their work for life. It is so great to go out of town on vacation and not worry about a pinhole leak in our pipes ruining our whole house while we are gone! If you are thinking about doing something permanent to solve the problem of pinhole leaks in your house's copper pipes, consider epoxy coating; and, definitely, consider Pipeline Restoration. They do fantastic work and their prices are reasonable - even less than some of their competitors.

Navid D.

Sep 5, 2020

I was in the middle of a complete remodel (bathrooms, kitchen, etc) and of course I get a slab leak in the middle of all this.

Long story short, my home warranty sends out an expert right away due to secondary damage and he says three ways to fix it. 1) nip it in the two spots where the leak is, and reroute the pipe. 2) Epoxy the line, but that's not going to prevent a leak somewhere else, 3) repipe the whole house. Ugh.

I call my next door neighbor who is a GC, Large Construction, and he refers me to Chris at Pipeline Restoration. He comes over and does the same thing as plumber #1 but has a quote $400 less, but I'd called him inquiring about epoxy coating since that seemed to be the least messy.

I decided after speaking with him and how quick the pain and reward would be to just repipe. What would normally take at least five days, he completed in two days.

Day one, the whole house was turned into Swiss cheese and ended up being re-piped! It was hilarious because my wife was ready to take a whole bottle of Xanax. Between the remodel construction, and everything else going on it really seemed like it was a lot to endure. But I remember what Chris said. He said today you're gonna look at it and freak out so just put your hand over your eyes, and tomorrow when you take your hands off you won't believe that we were even in here.

He was totally right! They work absolute magic! The second day was drywall, and they were here all day from 8 AM until the end of the day about 5 PM. The guys got everything going, they put most of the stuff back where it belonged and really did an excellent job.

Their price was exactly what I thought it should be. My next-door neighbor who has the same model as us ended up paying about $1000 more and his took almost a week!

If you're looking to get rid of your copper pipe problems and install Pexpipe, Pipeline Restoration is the company you definitely need to go with. I am absolutely delighted about their service, quality of work, knowledge of the business, and professionalism.

Thank you for making what could've been a complete nightmare just a little bit bearable to deal with!

Chris, Joseph, Sal and his crew were all top notch!!

Jill B.

05/09/2020 12:00:00 SA

We had a horrendous water bill - so knew there was a leak, but where? This company came out, found the leak for free, and advised us to contact our homeowners association as it was outside the home. Now if our HOA had only responded as quickly and efficiently as this company. . . Highly recommend this company!

Alex M.

Nov 1, 2016

Called on Monday afternoon & Chris was here 1st thing Tues morn to assess our leaks. He was very knowledgeable, professional & fairly priced! Will be using Pipeline for all our plumbing issues!

Rich B.

Aug 13, 2012

These guys are great. I hope I never have to deal with another slab leak; but if I do I know who to call,

Dani D.

8/24/2017

Pipeline Restoration is the only company I'll go to for ALL my plumbing needs. I've called on them several times and they have not only met my needs but have exceeded my expectations every time!Paul is the best plumber and we have saved SO much money because of him!Paul has always been courteous, on-time, knowledgeable and HONEST! He addresses all of our concerns and always finds and fixes any problem or issue quickly and with top-notch quality work at the lowest prices anywhere! Paul and his crew are very professional, respectful, clean and efficient and most importantly...TRUSTWORTHY! I never have to worry that I'm getting taken advantage of or paying more than I should. I refer all my family and friends to Pipeline Restoration! The quality of their work along with the lowest prices CAN NOT be beat! THANK YOU to Paul and his awesome crew at Pipeline!

Alice B.

4/30/2018

This company is wonderful to work with. They were referred to me by my plumber when I found out I had a slab leak. Roy came out to the house on a Saturday to see the problem. He was very professional and knowledgeable and got the job done in a quick manner so our tenants could have hot water. I do recommend this company---they did a great job, were wonderful to work with, and very reasonable price for all the work they did!
Doug

Bill J.

Jun 3, 2015

I initially used Pipeling Restoration to find and fix two pinhole water leaks in my house and they did an excellent job. Since they also do epoxy lining of water piping in houses, I was offered (on the first leak repair) and solicited a quote to epoxy line the water piping in our home during the second leak repair. Since this is a relatively new process and may have many risks (e.g., completely plugged lines, reduced water flowrates, difficult future repairs/renovations, and failure to stop existing leaks or creating new leaks) and the warranty offered is very limited, I spent weeks soliciting and contacting customer references, reviewing the lining process, obtaining competitive bids and competive processes, and checking epoxy material suppliers and data. I also negotiated a changes with Mr. Terry, e.g., a lower cost paying cash instead of credit card and including the last leak repair cost in the epoxy lining quote. We then agreed verbally since the written quotes did not include our verbal agreement changes. However, when the written agreement was submitted for me to sign, it did not include any or our verbal changes. When I asked to have the wirtten agreement changed to our verbal agreement, the president, Roy Terry, withdrew his offer even though I had already accepted it and a date to do the work was scheduled. Mr. Terry, never disputed that a verbal agreement had made, only that he no longer wished to do the work. I was forced to choose another contractor, Curaflow of Orange County, who did an excellent job.

Alice B.

Apr 30, 2018

This company is wonderful to work with. They were referred to me by my plumber when I found out I had a slab leak. Roy came out to the house on a Saturday to see the problem. He was very professional and knowledgeable and got the job done in a quick manner so our tenants could have hot water. I do recommend this company---they did a great job, were wonderful to work with, and very reasonable price for all the work they did!
Doug

John P.

5/28/2020

It was a Friday afternoon when I noticed a small puddle of water starting to form along the base molding of a wall in my Family Room. I panicked cause there were no water sources near to where it was coming from. I googled leak detection companies near me because i figured it might be a slab leak. This company's name came up so I called and spoke to the company owner Ryan who sent out one of employees Chris within an hour to detect where the water was coming from. Being a Friday afternoon, I thought it was going to be hard to find someone to come over. Chris set up his equipment and within 5 minutes suspected that the leak was coming from a back wall of a UNDER STAIRS closet wall which was on the other side of the bathroom shower. About 10 feet from where the water appeared. He removed all the boxes of stuff I had stored in the closet, which was no easy task, cut the wall open and found the leak! .He asked if I wanted it repaired and of course I said yes but was thinking to myself OMG, WHAT IS THIS GONNA COST ME. He told me the cost to repair it an I was quite pleased with his quote. I expected a lot worse. Chris was very knowledgeable and and respectful of my belonging and home throughout his quest to find the leak and repair it. And his employer didn't empty my bank account with the cost of the repair and service call. Chris is a definite asset to the company. But the apple didn't fall far from the tree because I got a good vibe when I spoke from the get-go to the company owner, Ryan. Would highly recommend this company and more specifically Chris for your leak detection and plumbing needs..

Sam S.

11/17/2020

Jaime and Jose were absolutely wonderful! They and the entire organization at Pipeline Restoration are first class. They repaired our slab leak super fast (It took them less than one hour to find it and isolate it, and about one hour to reconnect everything after the epoxy lining dried overnight), and were complete professionals in every way. This was our 3rd slab leak in two different homes over a +20 year timespan, and the epoxy lining process is WAY BETTER than tearing up walls and cabinets and jackhammering up your floor!!! If I ever have another slab leak, or any of my neighbors do, I will send them to you without hesitation. THANKS Pipeline Restoration!

Colby D.

Jul 2, 2014

Pipeline restoration is amazing! We had a number of plumbing concerns and called in a few plumbers for estimates. Chris from pipeline arrived at our house and was perfection from the start. He was kind, knowledgeable, and went above and beyond to diagnose the problem. The best part was that he quoted less than half of what other companies had. He was also able to fix other unrelated plumbing concerns that I shared with him for a much better price than i had been quoted in the past. Chris finished the job quickly and it turned out great! He really saved me and I will absolutely use him again if I have any plumbing problems. Hiring Chris from pipeline restoration is a no brainer!

Steve R.

Feb 2, 2021

Chris and the team at pipeline are outstanding. They were prompt, accurate, competitive, and communicated well. They put us at ease by answering all of our questions, working fast, and being clean. They are top notch and I would recommend hiring them!

Lyndsey A.

08/08/2014 12:00:00 SA

Great Job!!.
Fast and through.
Way to go Chris.
A little pricey but less hassle and lifetime guarantee. Saved use tearing up walk way of about 25ft, and planter box (not to mention going under side walk). A lot of time and energy saved.

Mona N.

10/09/2015 12:00:00 SA

Great customer service. They are professional, trustworthy and efficient and their price is so reasonable. I am so glad that I found Pipeline Restoration.

Jesse R.

02/02/2015 12:00:00 SA

Its super rare to find anyone with this many 5-star reviews, let alone a company in the construction business, so I was a little hesitant at first. Let me start off by saying that I had a slab leak under the house that my home warranty company had done a terrible job with (they tore up my slab and not even near the leak).

I initially had found two companies and was comparing them to see who I would go with (one was Pipeline Restoration and the other was Slableakfix.com). Funny enough, they both ended up being the same company, they had just updated their name!

I called their office to make an appointment which was easy, they did their best to accommodate me in my request for a certain day (Saturday) and time slot. The guys showed up on time, after calling me 30 minutes ahead to let me know they were on their way. On arrival they were clear on explaining to me what they were going to do and then efficient as they began doing it. They opened a small hole in my wall to identify the manifold (where the water splits to different areas) and began to isolate the pipe where they thought the leak was. After they finished, the rerouted the water for the rest of the house and checked the meter to make sure it wasnt spinning any more (which it wasn't). They told me that the office would call me the next day to confirm the next visit on Monday to epoxy the line (which they did). Monday they called again ahead of time and were on time to epoxy the line. They completed the epoxy, explaining to me any questions I had, and then went on to their next appointment. The office called me to schedule the final visit to hook up the pipes for Tuesday. I asked them for Wednesday, they had a time slot open and put me in. On Tuesday, I called again because plans changed and they moved me no problem to Saturday. Saturday came, the pipes connected, pressurized and working and a happy homeowner to boot.

The company is sound, the employees and the Owners are highly respectable and I would definitely use them again in the future.

PS. I have been a residential building contractor for 10 years and doing commercial work for 2 years. I would hire these guys for your slab leak fix.

Paulette B.

07/02/2015 12:00:00 SA

I had a leak on the floor in my garage behind my garage refrigerator, a smell of dampness in my pantry that backs to the same wall. What it looked like at first glance was a refrigerator issue but there was dirt and sand!! I called Pipeline Restoration and Chris came out to explore! I can't tell you how thorough he was. At first glance, it looked like a slab leak but Chris went through all of the necessary testing and it was not a slab leak. He even looked further to find out what could be causing this leak and discovered it was a very slow drip from the refrigerator in my kitchen.

I can't say enough about how thorough and professional Chris was on the job! Don't hesitate to call Pipeline if you have any concerns about a slab leak. They are honest!

Ton K.

9/26/2014

These guys are awesome. As a homeowner, I have heard so many horror stories about slab leaks. When I heard water running, but couldn't find the leak, I was worried.

Called well known plumbing company (not Pipeline Restoration):
The plumber came by to see if he could find the leak. All the plumber did was walk around the house, and ended up saying I had a slab leak. He didn't bring out any equipment or do any detection. He goes, I hear the water running and I don't see the leak, so you have a slab leak. I requested a quote for the work. He said it would cost $3,000 to break up the slab, drywall, and fix the leak. He then said I needed to find a general contractor to fix the slab, drywall, tiles, and paint. He estimated that would be another $3,000. I was worried about the cost, time, and headache to break into the slab to fix the leak.

Called Pipeline Restoration:
A colleague referred me to Pipeline Restoration. He had Pipeline Restoration come by to check for a slab leak, which he ended up not having. He mentioned how nice the plumber was and the technology they used. I gave them a call in the afternoon, and they were at my house the next morning

Day 1:
Chris came by in the next morning. He brought out his leak detection gear and was able to confirm that it was a slab leak and the location. He broke down how Pipeline Restoration handled slab leak, and they would use Epoxy process to fix the leak. With the epoxy method, there is no need to break the slab. The cost to fix the slab leak was a fraction of a traditional slab leak repair. I agreed to the repair, and Chris went to work immediately. In about an hour, he located the slab leak, isolated the pipe, and capped the leak. When we left, we had running water, except the one toilet that was fed by the leaky line.

Day 2:
The next morning, Jaime came by right on time, and started the process to fix the leak. The epoxy process is awesome. It was a multi step process to dry, clean, prep, and seal the leak. Jaime covered the process he was performing in great detail. We were worry about fumes from the epoxy, but there was no odor. Jaime was out in about an hour.

Day 3:
Chris came back the next morning. The epoxy needed a day to properly cure. He pressure tested the line to make sure there was no leak, and connected everything back together. Within an hour, everything was buttoned up and working just fine.

Summary:
Pipeline Restoration and their crew is awesome. The epoxy process to fix the slab leak was painless. The whole process took slightly over 3 hours, which spanned 3 days. These guys are for real. They even offer a lifetime warranty on their work.

I would definitely not hesitate to recommend Pipeline Restoration to any of my family and friends that have a slab leak. I don't know why anyone would want to jackhammer the slab and tear up your house to fix a slab leak, when Pipeline Restoration has Epoxy technology.

- Ton K.

Michelle S.

Nov 3, 2020

Omg...what can I say except these guys saved my life! I had a slab leak. Anyone who has had one knows that it's the worse and most difficult problem to fix.

Mike arrived promptly on time. Used all these high tech listening devices and found the leak. Capped it off. The next day his partner Tony came out to finish up the work, also arrived promptly and incredibly knowledgeable in the trade as well. I had opted for the Epoxy seal. In less then 2 days my home was back to normal again. Can't thank these guys enough! They turned a stressful situation into a not so bad situation. Thank you thank you!

John S.

11/13/2020

These guys are easy to work with. They did our whole house back in May and completed on time and above our expectations. Last week, we had an addition at our home and needed additional work. We were treated like family with response above expectations and costs below what we thought it would cost. Thank you Chris and the Pipeline team...

Philip F.

Jan 25, 2023

We hired Pipeline Restoration to avoid future pin-hole leaks in our plumbing system.
Chris is honest and knowledgeable. He promptly showed up when he promised. Provided clarity to explain what would happen and what we needed to do to prepare for their work.
The re-piping crew was skilled, respectful, neat, and efficient in their work.
The drywall and stucco patching crew did a great job, the finish work looks as good as new.
I highly recommend Pipeline Restoration.

M D.

12/10/2015 12:00:00 SA

We decided to repipe our house after hearing of so many leaks in the area. After researching our choices and checking with some neighbors, we zeroed in on Pipeline Restoration because of their great reviews and the fact that our neighbors had been very pleased with their work. Their price also seemed very reasonable for the scope of the job. All in all, the job went quickly and smoothly, and was nowhere near as inconvenient as we'd feared. The repiping crew was really impressive -- they had a real zeal and passion for their work and were able to repipe our entire house with far fewer openings in the walls than we'd expected. They were followed by another great crew that repaired the drywall very quickly and efficiently; we hired the same crew to repaint the affected walls and within days our house was back to normal. We are so glad we selected this company and would recommend them to anyone considering a whole house repipe!

Bill G.

Feb 18, 2020

What company cuts their original estimate by half?? I can't say enough good things about my experience with this company. I called them on a Saturday because I could hear running water and knew I must have a leak somewhere. Roy came out within an hour to assess the situation. He used his leak detection gear to locate the leak and commented this leak is off the charts We had a very large leak. After a couple small holes in the wall he found the culprit pipe. We discussed a solution to the problem that involved a reroute of the pipe and told me it would be about $1400 to $1500. I said OK and he started his repair. He capped off the leaking pipe which allowed us to turn the water back on. After he finished capping off the line he said I have another idea. Instead of rerouting the pipe through the house he suggested using an existing water source outside the house. He indicated that this repair would be quicker and cheaper. My new quote, $799!! What company does that, cuts there rate by almost 50%. I was ecstatic. They came out Monday and finished the job in a couple of hours and everything is now back to normal. Thank you Pipeline Restoration Plumbing.

No M.

Jan 20, 2017

This all started with our water bill that had sky rocketed. Clear sign of water leak. Since we couldn't find the water leak - and we looked everywhere, another clear sign that the leak was somewhere under the floor of the house. Nightmare! Images of all torn up house is not pretty. I researched what this all could be on Youtube, and then searched for a professional on Yelp. Found these guys with 5 stars, and great reviews. They did not disappoint. I called them after hours and the next day by noon, they were at the house. They found the leak behind the refrigerator, in the wall. Massive leak - hole in the copper pipes. Put a smaller pipe through it, and had everything fixed, and ready to go the same day in a matter of hours, with a life time warranty for $375. Can't beat that!! Thanks Roy - you are a life saver.

Phil G.

9/23/2013

My experience with Pipeline Restoration and owner, Roy Terry, was all-around excellent. I interviewed the three leading companies in the epoxy lining field before making the easy decision to hire Roy. The other two companies gave me quotes that were about 50% higher than PR. One thing I did not appreciate was one of those companies, upon learning that I was considering PR, shifted away from why they were the right company to hire to why PR was the wrong company. This is never a good sign or a professional thing to do. The other company never responded when I asked them for an explanation of all the poor ratings on Yelp.

I was very pleased and impressed that I dealt with Roy throughout the process. As a business owner myself, I know from experience that when you deal with the owner, as opposed to an employee, you are dealing with a person who is primarily interested in listening to the customer and making him/her happy, instead of simply collecting a paycheck. My impression is that Roy has created his business model and he treats his customers in a way that demonstrates he is concerned about building a successful business for the long-term one satisfied customer at a time. I never had contact with the owners of the other two bidders, but I cannot necessarily hold that against them.

The PR crew was very professional and nice. They showed up on time, laid down mats to protect my floor and got to work. There were a few problems that popped up with the drain of the kitchen sink and the supply lines for the washing machine, which they dealt with to my satisfaction. A few weeks after the project concluded we had an issue with the handle on the mixing value in one of the showers. I contacted Roy and he sent someone out to replace it at no charge. I suppose other contractors might have had their hand out or maybe would have suggested that I caused the problem given that it only became known to me afterwards, but not with Roy. He just asked me to send him a couple of photos of the handle so he could purchase the right one and that was it. His guy was in and out in about seven minutes.

As a homeowner, it is very comforting and reassuring to deal with honest, competent and professional contractors. This is a field that certainly gets a bad rap, and justifiably so, but every so often you run into one of the good ones who restores your faith. Roy is one of the good ones.

Quan L.

Mar 20, 2014

This past President's Day weekend, I noticed that water leaking through my garage wall behind my washer and dryer. This was great news to me. I am a 1st time homeowner and I had just received a sizable tax refund. The problem was that I had no idea how to spend it. Problem solved!

I actually hired a different general plumber (also highly Yelp rated) to do the leak detection test. They confirmed that I had a slab leak underneath my garage concrete and they presented me with a couple of different pipe rerouting options with prices ranging from $2400-$2800. Personally I felt this was a lot considering that for the cheaper option, all they were planning to do was run approximately 20-25 ft of copper piping along the side of my garage wall. But based on my online research, these prices are pretty much what the going rate is for rerouting. After a few days, I was very close to accepting their bid.

I had previously called Pipeline Restoration when I first had the leak. I only hired the other company because they were first to answer my call. I decided to call Pipeline again and I am glad I did. A couple of hours after the call, Mike arrived at my doorstep. He re-confirmed that I had a slab leak. He then quoted me $850 for the reroute to be done INSIDE the garage walls instead of outside. The other plumber didn't want to reroute inside the walls because the corner of the two adjoining walls has multiple studs and drilling holes and running the piping through them would be difficult. Mike assured me that this would not be a problem.

Well I'm happy to say that Pipeline did a great job on the reroute. I did have a small water drip issue occur after the job. But Roy, the owner, stopped by after I called and quickly took care of it. I hope that I don't need to deal with a slab leak again. But if I do, I would not hesitate to call Pipeline Restoration again.

M S.

Aug 22, 2016

Plumbing problems are usually a real drag, but when you come across a competent, honest, gem of an outfit like Pipeline Restoration, plumbing problems are just not so bad. This morning I had the absolutely most pleasant experience I have ever had with a plumber, or any kind of repair man for that matter.

Over the weekend I noticed a slab leak in the garage. I immediately thought disaster. Having been fortunate enough to have not had any major plumbing problems while living in Orange County, I didn't know who to call, so I went to google and yelp. I called an outfit, that shall remain nameless, that appeared at the top of the listings with almost 300 reviews and a 4+ star rating. The plumber they sent took a look at the leak, groaned, and immediately starting talking about tearing up the concrete between the garage and the street to fix the problem. I don't know much about plumbing but it was clear to me after inspecting the problem that the pipes on the street side where fine and the leak was on the house side. After I offered my opinion, he agreed. It was also pretty clear the leak was pretty close to where the pipe entered the slab, but he thought that a leak detection was necessary, so he scheduled one for Monday, and quoted approx. $285.00 for the leak detection alone.

Needless to say I was pretty uncomfortable with this, so I went back to yelp looking for a second opinion and came across Pipeline Restoration. As soon as I started speaking to Roy, I knew I had come to the right place. He understood and discussed my leak as if he was standing right there looking at it. We scheduled a service call for 8:30am Monday morning. Roy had originally schedule another of his plumbers to make the service call, but Monday turned out to be busier than expected, so Roy came out himself at exactly 8:30am as scheduled. He took a look a the leak, explained my options, including removing a cement patch and possibly fixing the leak without a reroute, and in exactly an hour, the leak was fixed for less than the cost of the leak detection that the other plumbing company, who shall still remain nameless, ordered.

If I hadn't found Roy's Pipeline Restoration, who knows how much money and disruption I would have incurred. I am very sincerely blown away by the professionalism, honesty and excellent service I experienced today with Roy and Pipeline Restoration and would recommend them WITHOUT HESITATION. CALL THEM!!!

bryan m.

Aug 17, 2020

I was worried I may have a slab leak in my recently purchased home. I called in and the kind woman scheduled me appointment for the next business day. They showed up on time and went to work looking for a leak. They determined I didn't have a leak. now I can sleep again. They were quick, professional and they best part ... they didn't even charge me.

D R.

12/11/2018 12:00:00 SA

If you want someone who is ethical, has been in the business of epoxy coating of pipes for over 15 years, it's Pipeline Restoration. Do no use anyone else. The owner Roy is as good as it gets. He has state-of-the- art equipment, he has an honest team of technicians. Roy provides the estimates and stands by his work. I got an estimate from another company (see my review) of an epoxy pipe coating company that was completely unethical and would have cost me almost three times as much as Pipeline Restoration.
There are only a few epoxy pipe restoration companies in the OC. Be sure to check around. But if you want someone reliable, ethical, has a warranty on their services, is reasonably priced with state-of-the-art equipment, call Pipeline Restoration.

Sean C.

2/13/2017

When Bob first came out I was very impressed and he did a great job and offered a great price for our whole house repipe. Everyone we encountered here Bob, Roy, Brian and the crews were all great. My wife and myself feel we were treated like family from start to finish. Our drywall came out great and we now have the peace of mind of knowing no more leaks! As with any home project things can be stressful but Roy runs a great company. He truly cares about his customers experience and they offer great customer service. I would highly recommend pipeline restoration for you plumbing needs!!!

bryan m.

8/17/2020

I was worried I may have a slab leak in my recently purchased home. I called in and the kind woman scheduled me appointment for the next business day. They showed up on time and went to work looking for a leak. They determined I didn't have a leak. now I can sleep again. They were quick, professional and they best part ... they didn't even charge me.

Robert G.

Aug 28, 2012

5 stars, discovered source of leak, communicated well and thorough clean up. Fixed problem in a couple hours, thank goodness not a slab leak. Will call again when needed

S B.

Jan 14, 2020

Our water bill spiked this winter, and we feared a foundation leak. After researching on yelp, looking for companies that did pipe relining, we called to set up the free water leak check. The good news was that we did not have a foundation leak, the bad news was that we had a leak in our main line from the meter to our home. We had been dreading this for 40 years because, when they built our house, they installed some type of flexible PVC that most of our neighbors had had to replace many years ago. They took pictures, and the person responsible for this type of repair called with a quote the same evening. We felt the quote was very reasonable for this type of repair, and set up a service date for just a few days later. The crew showed up on time, did their work, and cleaned up so well that you could hardly tell they had been working there. This involved digging way under a planter wall, and near landscaping plants, lights, and sprinklers.
We are very happy with the work, and would recommend this company without reservation.

D R.

Dec 11, 2018

If you want someone who is ethical, has been in the business of epoxy coating of pipes for over 15 years, it's Pipeline Restoration. Do no use anyone else. The owner Roy is as good as it gets. He has state-of-the- art equipment, he has an honest team of technicians. Roy provides the estimates and stands by his work. I got an estimate from another company (see my review) of an epoxy pipe coating company that was completely unethical and would have cost me almost three times as much as Pipeline Restoration.
There are only a few epoxy pipe restoration companies in the OC. Be sure to check around. But if you want someone reliable, ethical, has a warranty on their services, is reasonably priced with state-of-the-art equipment, call Pipeline Restoration.

OC P.

Jun 24, 2015

100% satisfied customer. Chris came out to our house this week for a free leak detection/estimate. He identified the issue after a thorough inspection with his fancy detection tools (he doesn't mess around). I won't bore you with the details. The problem was identified, fixed and the work was completed in a timely manner. Thanks to all the yelpers out there for another great referral. These guys are as GOOD as everyone says. Look no further.

Cheryl S.

11/27/2012

I highly recommend Roy and his staff at Pipeline Restoration! They found and fixed a slab leak without tearing up my house. When Roy came out he gave us several choices, starting with the least invasive and ecomomical fix. When we made our decision to fix it, he got us on the schedule immediately. Roy and his staff were all curtious, professional and efficient! And they smelled good!

Paul M.

9/28/2016

The most dependable, responsible company you can imagine They did the epoxy treatment on our water pipes. They did a great job, on time and budget. A couple of things happened (not their fault at all) that required them to come back to our house. They responded immediately and very graciously to our requests and resolved the issues right away. I cannot recommend them more highly.

telling d.

Jan 21, 2021

If you have a leak and you need to call an expert that can help you locate and find the leak- call these guys. We had a slab leak- Chris came out- super knowledgeable and helped us understand our options and took care of the problem ASAP.

Wish I didn't waste my money on the first plumber that charged me just to come out and do zero work!

Or the three other companies that simply didn't even care about my leak- they just wanted me to spend 10k on a house repipe.

Call these guys 1st!!!!

Mike H.

Aug 21, 2023

Roy stands behind his company and ensures that everything is completed to the satisfaction of the customer. Although there were a few hiccups along the way, Roy made sure that everything was taken care of. I'm completely satisfied with the end product and glad that they were and to install the Pex and mitigate water issues as a result of the old and aging copper piping. I can recommend this company because they stand by their services and products.

Judy L.

9/21/2017

What a GREAT experience that I just had with this company! Chris was so helpful, knowledgeable, and he gave me his honest advice to my problem. He opened up the leakage area and show me where the problem was. Then, he told me that my problem is not that difficult to fix and a good handyman can do it. He told me that they don't do drywall repair, so it will be more cost effective for me to find a handyman who can fix the leakage and repair the drywall all in one bill. I can't believe what I heard! I will definitely call this company when I have the pipeline issue next time!

Lori S.

Jan 16, 2014

These guys are just as good as everyone else says. I had a mysterious wet spot on my concrete slab and I feared the worst. Roy came out to the house within a couple hours of my distress call and did a thorough evaulation. Happily there isn't a slab leak (yay!), just a leaking sprinkler valve in an exterior planter box that's below the level of my foundation. I was so relieved to find I didn't have a more serious problem, and Roy didn't charge me a cent for the work he did. Amazing. I'm just sorry these guys don't do sprinklers! :-)

Jullie F.

Feb 28, 2013

What can I say other than THANK YOU, PIPELINE RESTORATION! These guys are really great. Honest, very personable & professional. Once I realized I had an underground water leak, and my HOA refused to pay for it (whole other story!), I was worried. All I saw were $$$ signs, money I don't have to spare. I found Pipeline, sent an email & Roy contacted me right away. He was out at my place the next day, did an inspection of my condo (upstairs unit) & quickly determined I had a hot water leak & that my piping was actually in my downstairs neighbors walls! Again... $$$ signs! Pipeline came back out to inspect my neighbors unit, they were able to detect exactly where the water was leaking with their equipment (not a bunch of holes!), provide me a report & an estimate to repair everything. And this was all FREE! The next day, they had a crew at my neighbors condo & completed the repairs in 1 day! They are AWESOME! And best of all... very affordable. A fraction of what I anticipated. I am so happy, and relieved(!) that this was all done so efficiently & so quickly. Roy, Larry, Mike, Chris & Jose - THANK YOU!!!! YOU GUYS ROCK! I will definitely use them again.

Charlie F.

9/20/2012

Can't say enough about these guys. Prompt, personable, and answered all of my dumb questions patiently and thoroughly. The epoxy relining seems to be holding up just fine, and I saved a fortune over rerouting.

Les S.

Dec 3, 2016

Roy Terry came out late this afternoon from Pipeline Restoration for a second leak since purchasing my 1st new home - It was a particularly bad week for me and it is my birthday...unfortunately he caught me in meltdown mode yet he was brave enough to show up!...all of the plumbers were deployed and he told me he would do his best to get to my home as soon as possible and a few hours later he called and was over in 10 minutes and fixed the leak. Ultimately I will need to re-pipe and I will certainly use Pipeline as this is the second experience with them. Both times they were here within hours of my call and took care of the problem. They are nice too which always makes an annoying experience more pleasant. I would highly recommend them! Roy was great.....

G S.

Nov 2, 2015

Chris, Came out to check a damp spot we had on our carpet. He was great to work with, very polite and took a lot of time checking for out leak. He did not charge for anything. These guys are honest and heart and I will call them if the leak comes back.
He first did a check electronically listening for leaks at all the pipes. He opened the wall at the damp spot and checked and found nothing. Then he checked our water pressure and found it to be high even though we just had the regulator replaced. He adjusted the pressure and then checked for any drop in pressure and nothing. He advised us to dry it out and see. We might not have a leak and it might be the pressure was too high.

Viv H.

10/14/2019

Excellent and honest service. Mike came out to diagnose an issue and ended up charging me even less than originally quoted. He stayed extra to diagnose a separate issue - did not leave until everything was resolved. Very honest and dependable service.

Marylou G.

Jan 28, 2015

My husband Glenn and I are so impressed by how professional, reliable, efficient, HONEST, and great this company is. When they did work on our pipe leak in the laundry room two years ago, my husband kept their card because they did such great work. Now we have another problem in a different area, and after Roy (owner) and Michael (Roy's son) came to check the issue, they were so kind and honest to tell us the problem was not a pipe leak but leak from our broken dishwasher. Michael recommended another company to assist us. I am so glad there are still great contractors like Roy and his company. We highly recommend them. Thank you Roy and Michael!

Mike L.

Dec 10, 2020

Responsible and responsive after sales care from this company and the sales/service rep Chris. They replaced my entire house pipes with pex 14 months ago and I called about a leak that turned out to be unrelated to the repairs done last year. Chris came out the next day and figured out the problem. That's good after care.

Rich D.

4/29/2019

We had a leak behind a wall and was having a difficult time getting a plumber to come out quickly. We contacted Pipeline via their website and got a response in short order. Kyle arrived a few hours later and had the problem diagnosed and solved in no time. We couldn't be happier with their professionalism, cleanliness, expertise, and price. I will definitely use this company for future plumbing needs. Thanks Priceline and thanks Kyle.

John L.

Jun 8, 2023

There's is good and there's great, then there's best, which is what this company is. The communication was great, scheduling was easy and best of all, the technician, who came out was courteous, on time and very detailed-oriented! Matthew inspected every aspect of our plumbing and gave us a thorough explanation of all the technicalities. We couldn't have been more impressed of our interaction and experience. This company is now going to be our go-to for our whole-house repipe on our investment property closing soon! Thanks again, Matt!

Candace G.

Mar 1, 2013

I woke up Monday morning to a warm tile floor in my kitchen, hot water slab leak. Orange Coast Plumbing came out and quoted me $3100 to reroute. A friend gave me the number for Pipeline Restoration and they are amazing! Chris and his crew fixed the leak, which I was told by OCP could not be done. They fixed a leak in the upstairs shower and reset my downstairs toilet, all for under $1300. All of the guys were very nice, clean and knew exactly what they were doing! Very rare these days. And at no time did I ever feel pressured or uncomfortable. I will be referring this company to everyone I know! Thanks for making a tough situation manageable! And Thank You Chris for your honesty and patience in explaining everything to me without making me feel like a 2 year old!

Kieu T.

Oct 8, 2012

I had a pipe leak which connected to the copper pipe underneath the ground outside. We tried fixing it ourselves but it kept on leaking. I called other plumbing service but it was the next day or they didn't pick up.
I decided to call Pipeline and Roy picked up. He said that he could send someone out in the afternoon. I said great.
Scott came out and I explained to him to what happened. He gave me a quote and he accepts checks. I didn't have to run to the bank.
I stood the whole 2 hours or so and watched him work. He made it look so easy but it wasn't. All that sawing, connecting, rerouting and prying the pipe to the copper faucet loose was hard work.
I also noticed the landscaping guys had broken the sprinkler pipe. It wasn't broken in the AM until they came and left. I was so pissed off that I would have to fork out extra $$$ to fix that. I asked Scot if this was easy to fix. He was still working on my first job but said he'll look at it after he was done. He started fixing the broken sprinkler pipe but I was like 'Oh wait, how much will you charge for this?'
He said it was an easy fix (easy for him, stress for me cause I'm clueless with pipes) and he had the parts on hand and fixed it for free. I was so happy, amazed and relieved.
I asked him how long is the warranty on the parts he fixed. He said 10 years. He said if that area he fixed had any leaks again then to give them a call.
I asked him how long has he been providing plumbing service. He said since 1978 and said I'm not going anywhere. I said great!
It was a pleasure to talk to him. He answered any questions that I asked about what he was doing.
Thank you, Scott!

Bill K.

05/04/2015 12:00:00 SA

On a Saturday night I heard some water running in the pipes near the water heater but no water leaking anywhere. Iturned the water off in the house and called Pipeline Restoration on Sunday, left message, they got back promptly and made a Monday AM appointment. Long story short they found the leak was in the cold line from the main to the water heater. This pipe is inaccessible running in the slab along a footing and underneath load bearing walls. It was either do a reroute or an epoxy restore. I opted for the latter and could not be a happier. The job was done quickly and a temporary bypass was installed so we had water while the fix was in progress. Thanks to everyone Pipeline Restoration!

Scott P.

Nov 24, 2013

When I knew that I had leak problem, only thing that cross my mind was This gonna cost fortune! Service charge, labor and parts.... Thinking, there goes my Christmas present and Vacation funds. But when Chris show up and try to assess the damage, (I was waiting for the bad news) he gave me a smile and told me this was nothing but replacing old piece of rubber. On top of this good news, he did not charge me one cents for service call and trying to get me replacement for this part. Now, this is what I call Customer Service!! I don't recommend to people, unless I'm 100% sure, because it reflect on my reputation. This place is legit!!

Carol N.

Mar 12, 2019

Heard a water leak in the walls...Based on YELP reviews, I reached out just days before Christmas and Roy responded right away! He came out right away and solved the immediate issue to prevent significant damage. As others have said: Straight Shooter; Professional - EXACTLY the type of service professionals that you want to work with. Came out again for a more in depth review and provided a very reasonable estimate to re-pipe the inside and outside....found out my association would cover it, so I went them the association.....Let's just say that NOW I'm going back to Roy for professional service.

The experience with the plumbers that are gouging my association - has been like night and day....It has turned out to not be free.....

grant b.

Jun 10, 2018

Had a slab leak while on vacation. I read horror stories about having to jackhammer our slab.

After spending a few hours researching, I called Pipeline Restoration.

Within 30 minutes, someone called me back and explained the whole process.

They were great at communicating, cleaned up after every visit and fixed my slab leak with NO jackhammering or holes in my slab. Just 2 small 6 inch by 12 inch holes in my drywall.

They guarantee the epoxy relining for life.

This company really made a bad situation better.

Rob B.

Mar 13, 2015

What can I say that hasn't already been said in the detailed reviews before me.

These guys are pros period. If you have a leak, they will fix it right, and quickly..

Easiest 5 Star rating I've ever given.

Richard T.

Jan 21, 2022

Love their afterward care. I had epoxy pipe repair 3 years ago. It started leaking again, called them, they repair it within 24 hours. Who does that?? Best warrantee service ever.

Caroline K.

12/14/2015

I had another slab leak and this time got 3 quotes to find and repair the problem. Two quotes were basically the same and my long time plumber quoted me nearing 3 times as much as the others. In the end I chose Pipeline based on their price and Mike and Chris. The work was done the next day, the repair took less time then the predicted (and the price reflected that) and the house looked like they had never been there. Needless to say, Pipeline is now my go to plumbing company.

Merci S.

May 14, 2018

Mike and Matt were so professional and so helpful when we had a water leak at our condo last week: 5/6/18. They were very service oriented! They answered all of my questions and concerns. One leak brought about other problems with the condo, so they came back three times to finish each minor project. They were trust-worthy and a life saver! I highly recommend Pipeline!

Donna H.

Dec 30, 2014

Let me say at the onset that I am not a friend or relative of Pipeline Restoration.....just a homeowner with a leak.

We originally called a well known local plumbing company. They sent out a plumber who diagnosed our problem as a slab leak. He suggested either repiping the entire house or running a new pipe around the outside base of the house, circumventing the leaky pipe running through the concrete slab.And let me tell you, these were not inexpensive solutions.

I wanted a second opinion and called Pipeline Restoration. Mike arrived and within 10 minutes found the leak....in a wall....in a pipe going to the water heater. The first plumber had misdiagnosed an (expensive) slab leak. Mike quickly fixed the leak and we were back in business.

Mike was super nice and answered all of our questions. And his price was very reasonable. If you have a leak in your house and you don't know where it's coming from, call these guys FIRST.

Ralph H.

Jan 12, 2019

No nonsense straight forward high quality workmanship. I highly recommend this great family owned business.

Susan F.

8/22/2019

Here is another 5 star review. Reading previous reviews, I found it hard to believe that Pipeline Restoration is as good as everyone says they are. Well its true and its not because they have the best price. We had 5 quotes and they were the least expensive by at least $500. Its all about the amazing service that they provide.
Chris came out initially and gave us a quote and did a great job at clearly explaining all that was involved in repiping our home. He identified where all the holes would be made and answered all of our questions. No high pressure sales tactics. We told him that we were concerned about the potential of asbestos in our walls. He then identified for us a vendor who could test our walls and ultimately a vendor who could remove the asbestos.
Ron, the owner, came to our house and walked though marking the walls with the manager from the asbestos removal company so that the coordination would be seamless.
Chris came back to our home after the repiping was done when there was a challenge at getting one of our showers to work. He ordered a new valve and came back twice to make sure everything was operational.
Dante coordinated all of the steps. This involved setting up numerous appointments with the local building inspector so that the work progressed smoothly. He also scheduled the crews to reinstall our plumbing. He was able to order new toilets for us and they were installed along with some other plumbing fixtures. He clearly communicated the appointment times and the $.
Audrey in the office sent us the paperwork so that we could send it to our insurance company to get a discount.
Repiping is not fun, but the stellar service provided by Pipeline Restoration was a huge plus.

BJ M.

Feb 13, 2019

Last Wednesday (2/7/19) the day started out with the smell of a gas leak as we opened the door to the garage (gas heater, gas water heater, gas dryer), and ended with a slab-leak as we were going to bed and walked into carpeted lake. As we frantically moved furniture out of the 1 of standing water, we also discovered that the carpet was damp 20 feet away against the outside wall (a rain leak too!). We shut-off the water to the house and went to bed. (Although, no one slept.)

The next morning (Thursday) we started frantically researching slab-leak plumbers and calling, when the telephone landline/Internet went out. Called the vet to board our four animals and get them out of the chaos, and their boarding facilities were closed for several months for remodeling. To say that we were stressed when we finally reached Pipeline Restoration is an understatement.

But, what a great experience, from Glenna in the office, to Matt who came out that afternoon to assess the problem. Within a few minutes Matt figured out the leak was in the slab between the hot water heater and the upstairs bathroom. By just shutting off the hot water at the water heater, we had cold water back on, and were able to stay in the house with the animals. The next day, Friday, Matt was back at 8 AM to start the repairs by isolating the leak, which gave us hot water back, except in one bathroom.

Pipeline Restoration's coordination was superb -- just as Matt finished his piece of the repair, Jaime and crew were ready and waiting to treat and coat the bad pipe. They were just as smart, knowledgeable, calm, and pleasant as Matt. If you have the misfortune to ever have a slab leak, you cannot ask for a better team than this one.

Paul G.

10/04/2018 12:00:00 SA

We had a slab leak in our Laguna Niguel home. As well as several pin-hole leaks in our walls.Our plumber advised us that he could put Band-Aids on the pin-holes. But the slab leak would require jack-hammering my garage floor and a portion of my driveway. The plumbing repairs themselves would cost thousands of dollars. Not including the concrete and drywall repairs to my driveway, garage floor and walls. So I looked up alternatives on Google and Yelp. Found Pipeline Restoration and Plumbing, and called for a second opinion. I spoke to a man named Roy. (Who turned out to be the owner.) He was very helpful and informative. He explained that there was in fact a considerably less invasive and more inexpensive alternative to a recipe. Epoxy coating our original copper plumbing. Which wouldn't require ANY jack hammer or wall destruction. He sent a tech out, who found all of our pin-holes and isolated our slab leak. He then mapped the plumbing system and scheduled us for a whole house epoxy treatment. The crew showed up on time, we're very courteous of our family and pets. Set up and got to work. Three days later... It was like they were never there. Except for all of the shiny new supply lines and angle stops, and a really nice looking new water main and pressure regulator. That was a year ago. We have had no further leaky plumbing issues. And it was all done for considerably less money than we anticipated. As originally promised. Thumbs up Pipeline Restoration. Yer Aces in my book! I would vehemently recommend Pipeline to any and everyone with similar issues. We are grateful for the help. The warranty doesn't hurt either! I don't ever have to worry if something were to happen in the future. Thanks again guys!!!!

Judy L.

Sep 21, 2017

What a GREAT experience that I just had with this company! Chris was so helpful, knowledgeable, and he gave me his honest advice to my problem. He opened up the leakage area and show me where the problem was. Then, he told me that my problem is not that difficult to fix and a good handyman can do it. He told me that they don't do drywall repair, so it will be more cost effective for me to find a handyman who can fix the leakage and repair the drywall all in one bill. I can't believe what I heard! I will definitely call this company when I have the pipeline issue next time!

Jantay P.

8/18/2020

Had a visit to check for a slab leak. We had a very thorough inspection by Tony. He explained the process and did a great job of evaluating our problem. Would definitely recommend! He was honest and trustworthy. Hard to find now a days.

Laguna S.

Mar 28, 2015

Called early morning...water sound in my wall... Returned call promptly...Roy showed up 1 hour later....reviewed problem to ensure no major damage....came back a few hours later...diagnosed and corrected problem without tearing the whole house apart. Even has a drywall / painter on staff who does good work finishing up the job. Reasonably priced and quick and neat and great communicator. Definitely recommend and will use again if necessary.

Viv H.

Oct 14, 2019

Excellent and honest service. Mike came out to diagnose an issue and ended up charging me even less than originally quoted. He stayed extra to diagnose a separate issue - did not leave until everything was resolved. Very honest and dependable service.

J L.

12/11/2014 12:00:00 SA

What an unbelievably wonderful company. I had a leak (which turned out to be a running exterior hose) and in a flash the owner of the company, Roy, sent his son and one other, to assist in locating the problem. In addition, Roy offered to come out personally to our house and meet our original plumber on site to locate the problem if it was needed. Fortunately, it was unnecessary. The charge - nil. I know who I will be using for my plumbing needs in the future. What great customer relations - and what a tribute to this company.

Kai Z.

Jul 2, 2019

I went through 3 plumbers and 3 holes in the foundation trying to find a slab leak (not to mention $1000s to repair the floor).

These guys came in, found the leak, and got the job done in 3 days. No issues. 5 x 5 hole in the drywall to access the pipes.

Highly recommended. Any future leaks, 100% will be calling, no hesitation.

Workers and owner are all very nice, helpful people. Genuinely cared to solve my problem.

John B.

6/29/2016

We had ANOTHER slab leak (3rd one). We previously had 2 re-routes done by another company and had 2 other leaks within the walls which were repaired, also by another company. We finally got smart and called Pipeline Restoration and had the last slab leak repaired and the rest of the piping epoxy coated. NO MORE LEAKS! I can not praise Pipeline Restoration enough, there simply aren't enough stars for the service they provided! I believe almost the whole company showed up to take care of us as needed---they were always here when they said they would be, finished ahead of schedule and did an EXCELLENT JOB! Roy (the owner) PERSONALLY patched the few small holes made in our drywall during the process---AGAIN, an excellent job---except for a few dabs of paint where the repairs were made, one would never know where the holes were. I can't say enough about their great service. I would very highly recommend them to anyone needing plumbing repairs---they replaced all valves, hoses to faucets and toilets and 2 faucets in one bathroom (one broke due to corrosion/old age, so they replaced both at no extra charge so they would match) as well as our pressure regulator and all outside faucets and shut-off valves. We were able to remain in our home while they worked and they provided a temporary water supply for most of the time that the water had to remain off. Everyone was extremely courteous, professional and knowledgeable---plus, they have the best guarantee in the business. BEAT THAT IF YOU CAN! The price? MUCH CHEAPER THAN HAVING TO ELIMINATE MOLD, REPLACE DRYWALL, FLOORING, CARPETS AND REPAINTING EVERY TIME THERE'S ANOTHER LEAK! Thank you ALL, Pipeline Restoration!

Brian F.

2/14/2019

Noticed water in my garage and assumed it was a slab leak. Contacted Pipeline Reatoration due to their 5 star rating on Yelp. They responded same day (Sunday) and we're at my house the next morning. They diagnosed the issue very quickly and provided options on how to fix the leak. I liked that there was no charge for them to come diagnose the issue. Mike was very professional and there was no pressure to go with them for the repairs. He gave me an estimated price range on the repairs which were very reasonable. They started work right away and repair was completed quickly. I'm so thankful I went with them and will definitely use them again in the future.

Cici B.

Apr 8, 2018

The owner Roy is a person of great character. He helped me diagnose a problem over the phone and did so without asking for any money. This saved me time and money. He spent probably 40 minutes with me over the phone, reviewing my pictures including a short video clip of my problem. When we experience our next real leak we'll get the house repipe through Pipeline Restoration.

Sergio H.

Jun 19, 2015

These guys are awesome! They saved me thousands! I had a slab leak in my duplex in Orange. This company came out immediately and worked diligently in resolving the issue. They even gave me a much lower bill because I didn't need the full scope of service they thought. Hard to find an honest company out there that does the right thing. I will definitely recommend to my friends and family. Chris & Ryan you guys were awesome! Thanks again for your hard work.

Shawn S.

May 18, 2016

Most of the time the best price means a horrible result. This company is a diamond in the ruff. After 3 estimates from other 5 star yelp companies in my area to repair a slab leak at my residence, Chris Gilbert showed up on time to save the day. He went the extra mile to successfully locate the problem and he gave me three options to pick from to repair my leak. Chris provided an honest and fair price for the 6 hours he spent at my house (saved me over $1000.00 from the other 3 estimates I received). Thanks Pipeline Restoration and Chris for a fair and positive experience.

Eaton W.

Dec 21, 2017

We had a slab leak and initially called a plumber who found the leak and gave us two options, one was to do a PEX repipe and the other was to do an Epoxy restoration coating repair.

There are numerous companies that do this, but I think this company is the only one with a limited lifetime warranty; the others don't warranty for lifetime.

We contacted the other companies and one couldn't come out for a week or two, another gave a quote over the phone by asking how many bathrooms we had and based it off of that.

My wife called Pipeline Restoration and someone was at our house in less than 30 minutes and isolated the leaked and we had hot and cold water that evening.

The repair process takes 3 working days, and they don't work on the weekends so we did have to wait a little longer, but they arrived when they said they would, were professional and didn't make a big mess and were very good in cleaning up.

In addition, the cost to repair was less that half of one of the other quotes and 6x less than the highest quote.

I would highly recommend and definitely would use again, although hopefully I won't.

Lorraine E.

Apr 13, 2018

Very nice people. They were able to diagnose and pinpoint our slab leak and do the repairs with the simplest option for us. They were up front with all the possible scenarios and the costs before they discovered the actual problem. They made neat and the smallest cuts into the wall so as not to create a huge wall repair for us. Also, they cleaned up, and were polite. I would call them again.

R K.

1/15/2016

We've been dealing with Roy and his team for about six years, from a slab leak to re-routing our mainline pipe. He's the only one we'll call.

Pros
On-Time. Says an arrival time and he's always prompt.
Price. Their epoxy lining technique is half the price of re-piping. Most plumbers will simply re-do the pipe and say, the drywall repair is not our problem.
Quality work. I dunno what kind of epoxy they shoot inside those copper pipes, but it works.
Minimal invasion. They cut small holes--one in the garage, the other under a sink--and patched them up when done.
Friendly. Roy, his son and the rest of the crew are always courteous and respectful of our floors, walls, furniture, etc.

Cons
None

Bottom line
We've recommended Roy to several neighbors, who'll say the same thing. I sure don't need another slab leak or plumbing repair, but if I do, I'll call Roy's team.

Robert K.

3/19/2021

Called to determine source of exterior water leak. Matthew arrived promptly as scheduled , masked and distance. In under 10 minutes identified source of leak. Unfortunately they don't do irrigation work but he recommended a local plumber.. (unfortunately gardeners doesn't do this) . No charge as this was inspection. Recommend highly. Will use in future if needed

Eaton W.

12/21/2017

We had a slab leak and initially called a plumber who found the leak and gave us two options, one was to do a PEX repipe and the other was to do an Epoxy restoration coating repair.

There are numerous companies that do this, but I think this company is the only one with a limited lifetime warranty; the others don't warranty for lifetime.

We contacted the other companies and one couldn't come out for a week or two, another gave a quote over the phone by asking how many bathrooms we had and based it off of that.

My wife called Pipeline Restoration and someone was at our house in less than 30 minutes and isolated the leaked and we had hot and cold water that evening.

The repair process takes 3 working days, and they don't work on the weekends so we did have to wait a little longer, but they arrived when they said they would, were professional and didn't make a big mess and were very good in cleaning up.

In addition, the cost to repair was less that half of one of the other quotes and 6x less than the highest quote.

I would highly recommend and definitely would use again, although hopefully I won't.

Mary R.

May 14, 2014

What an outstanding company and good experience!! I put my trust in Pipeline Restoration to determine the location of my leak and repair it two weeks ago, and they did so quickly, professionally and affordably.

They do great work: Tammy who takes the calls is awesome -- informative and responsive. The epoxy team was terrific. Last but not least, Michael, who diagnosed the leak and assured the pipeline was repaired was extremely knowledgeable, precise and gracious. Highly, highly recommend this company.

I lacked knowledge of plumbing and piping repairs (not anymore!) and not surprisingly initially spoke to vendors who were ready to take advantage of that. I hate that. I believe this company is honest, fair and deeply service-oriented.

Emily P.

02/10/2013 12:00:00 SA

Honesty is the best policy. William Shakespeare

Nothing is worse than being a new homeowner, not being handy, and hearing water running in your walls at 3 am, not knowing what it is, or where the water is going. Early a.m. I heard what sounded like water running in my hallway walls. There was no water coming from the walls, no dripping from the ceiling, and no faucets on. It was so puzzling. I went to the internet to google water running sound in walls, it was my worst nightmare, everyone said it was the symptoms of a slab leak. I instantly saw $$$$'s.

I called several plumbers, several told me over the phone it was a slab leak, they needed to jackhammer my travertine, re-route a new pipe thru the attic. Another came out couldn't pin point the area because he forgot 1 key piece of leak detection equipment, we were told we needed the entire house to be re-piped and to just stop the leak it would require breaking the floor to get to it stopped $4100 to re-pipe the whole house $6000!!! (we never wanted to do a whole house re-pipe it was being pushed on us). Another plumber quoted $350 to detect the leak, then $125 per hour to stop the leak and fix the leak he guessed about $2800. I refused to take that as a solution.

My husband found Pipeline Restoration in Anaheim their reviews were very positive and they answered the phone after 5 pm. Roy the owner spoke in detail to my husband explained throughly step by step how they will diagnose and isolate the problem. Roy was professional, detailed, patient, and honest. He said with their leak detection it will be 99.9 % accurate in locating the problem. Michael was sent to our home was very polite, professional, and prompt. He called before he came, when he was in route, covered his work area with drop cloths and took genuine care with our home. He was 100% accurate in locating the origin of the leak with his leak detection equipment. He was patient and polite and detailed when explaining each step he would take in isolating and now stopping the leak. My worst nightmare we had a slab leak!!!

We were given an option use epoxy to seal the leak, or reroute the pipe thru the attic. We chose the epoxy method because it repairs leaks in the pipes without tearing down interior walls, it was cost effective, and we also have a 10 year warranty on the epoxy. He quoted my husband a reasonable price compared to other plumbers and we also asked if they can change 2 shower valves and fixtures he gave us a great price for that as well (even though its not in their scope of work). He made small square cuts in 2 walls to get to the leak, I envisioned huge holes when I got home but they were nicely cut with care and precision, small, and precisely in the areas of the leak. He stopped the water leak told us in detail what will happen the next day with the repair and made sure we were happy before he left.

The next day Ryan and Chris came to our home, it was storming and hailing and they had to go in and out of the house to go to their trucks but they were very respectful of our home and didn't leave a mess or complain about the rain. They worked in harmony as a team and focused on getting the job done. We changed 2 shower valves and fixtures because they were dated and even though this is not something in their scope of work they still installed it at a reasonable price and they stayed until after hours to get the job done, then returned the next day a Saturday morning to finish one last very minor step. Again they called in advance, and called again because they were coming earlier.

This company does not take advantage of you, they are honest, detailed, professional, and are very pro-customer. They didn't collect payment until their job was complete. Larry called me Saturday morning for payment and asked if everything was ok, they emailed the receipt and he said he wouldn't charge for the fixture installation until their Tech came out and finished one very very minor last detail. Now I have hotter water, and better pressure

I can't tell you enough of how this family owned company impressed us. We have peace of mind, we were NOT taken advantage of, we trusted them with every step they did. I will refer them to everyone I know and plan to use them again for any leak we may have. The best part is that they were so affordable I didn't need to go through my home owners insurance to file a claim. I am a customer for life = )

Janice H.

1/30/2018

Such a great experience! Sent a message via yelp and got a message back first thing in the morning, and sent out two technicians within 2 hours! They were nice and friendly, and found the source of our leak within 15 minutes, and stopped the leak. I was so relieved, and extremely grateful for the quick turnaround! Thank you!

Jellybea N.

7/16/2019

Dante was extremely honest. Told me not to spend money on what I requested. He gave me an alternative way to address my concern myself to save money.

So I did, and it resolved the issue like a charm.

I appreciate it very much and recommend their service.

Sam S.

Nov 17, 2020

Jaime and Jose were absolutely wonderful! They and the entire organization at Pipeline Restoration are first class. They repaired our slab leak super fast (It took them less than one hour to find it and isolate it, and about one hour to reconnect everything after the epoxy lining dried overnight), and were complete professionals in every way. This was our 3rd slab leak in two different homes over a +20 year timespan, and the epoxy lining process is WAY BETTER than tearing up walls and cabinets and jackhammering up your floor!!! If I ever have another slab leak, or any of my neighbors do, I will send them to you without hesitation. THANKS Pipeline Restoration!

A P.

8/22/2019

Melony, if that was her real name, was super rude. I typically give people the benefit of the doubt, but this person did not seem at all interested in my business. I am not a sensitive person who likes to complain about the small stuff, but if I had a hard time making an appointment I can only imagine what the rest of the experience would be like. I have no idea if this company does good work or if they are fair priced, but the rudeness over the phone is not something I could get over. I found a different company that was reliable, fair priced, and had great customer service.

Candace G.

03/01/2013 12:00:00 SA

I woke up Monday morning to a warm tile floor in my kitchen, hot water slab leak. Orange Coast Plumbing came out and quoted me $3100 to reroute. A friend gave me the number for Pipeline Restoration and they are amazing! Chris and his crew fixed the leak, which I was told by OCP could not be done. They fixed a leak in the upstairs shower and reset my downstairs toilet, all for under $1300. All of the guys were very nice, clean and knew exactly what they were doing! Very rare these days. And at no time did I ever feel pressured or uncomfortable. I will be referring this company to everyone I know! Thanks for making a tough situation manageable! And Thank You Chris for your honesty and patience in explaining everything to me without making me feel like a 2 year old!

Tapasya D.

Aug 2, 2019

Had a slab leak and these guys were great and fast! Soon after they left we realized the dryer hose hadn't been put back properly so we called and they sent Chris to fix it. He was great...went out and replaced a plug switch that was broken during the leak repair and fixed the dryer hose, all in less than an hour. He also overheard me calling roadside assistance regarding my car not starting and suggested a fix that worked for it! Thank you Chris for saving my morning!!

Brent A.

2/24/2021

Overdue review but really pleased with the level of service. Good communication, included drywall repair, great pricing. Would definitely recommend.

Anita C.

10/30/2016

Top notch customer service. On a weekend (of course), I received an email from a tenant letting me know about a possible water leak (hot tiles) at a rental property I manage. I was panicked and immediately started Yelping water leak specialists in the OC. I contacted Pipeline Restoration and a slew of other companies. I'll admit, I was most interested in Pipeline Restoration from the beginning because of the FREE water leak detection coupon I spotted on Yelp. However, what set Pipeline apart was the time the owner Roy took to carefully and patiently explain to me the process from beginning to end, including any charges. Roy spoke with me on a Sunday, which I'm assuming was his day off. What made Pipeline Restoration a dream to work with from a property manager's perspective is that the very competent office staff took over the scheduling and reached out to my tenant on my behalf so I didn't have to run around being the go-between person. I was told that the teams that came to diagnose and repair what turned out to be a slab leak were very professional and efficient. The estimated cost was very close to the actual cost - in fact, the actual cost might have been a hair under the estimate. All in all, highly recommended.

David K.

Feb 21, 2013

These guys are the best. I had another guy sent here from my home warranty that spent 10 minutes inspecting ($250 charge to insurance) and said I have a good sized slab leak and he needs to do a re-route and it will cost between $875 to $3000 and he won't know until he is 'into the problem'. When I mentioned that I hear dripping in the wall, he said he does not hear anything like that with his equipment and it is for sure a slab leak and dismissed my statement. I felt a uncomfortable with his assessment since I know I hear a drip in the wall. This guy was supposed to come back in a couple days to do the expensive fix.

Later the same day I searched on the web and found these guys at Pipeline Restoration and called them. They listened to my problem and said they can have someone out that day or the next morning. That night I discovered another plumbing related issue and texted them at 8PM and they responded right back!! The next morning Chris called early and showed up right on time and was very polite and very, very friendly. It actually felt like I was talking to a friend and he always listened to me and explained everything he was going to do, did do and could do to get my approval before he made a move. He performed the leak detection (they do it for free!) and determined it was NOT a slab leak. There was a little hole I created in an outlet area and he used that to try to look inside and also states that the drywall was wet which confirmed that I was right when I said I heard a drip in the wall. He saw wet wood and told me he believes I have a pinhole leak and it is in an area that he identified with his hand. I told him to go forward and he did a couple cuts and found it! It was a pinhole leak up near the ceiling.

So he fixed the issue and the cost was a mere fraction of what the first guy wanted to charge.

I am very happy and found my plumber for any future issues.

Ocgirl W.

Jun 8, 2015

I have had problems with the moisture in my place and of course HOA would Not cover the charges if they have to hire a Water Leak specialist. I came across their website that offered a Free leak detection and since there was a cancellation they were able to get a technician to come down to test. Chris, you are the man! Chris is AWESOME! He was able to check around my place for any possible leaks and even did a pressure test leak and the outcome is that there is No leak in my place which is Great news! Chris, gave me a couple of suggestions and other alternatives where it could be coming from and I have decided to go back to HOA and dispute this problem further. I highly recommend Pipeline Restoration to do the job, but definitely would request for Chris!; he is very knowledgeable and Very professional! Thank you for everything you've done!

Jason S.

3/17/2015

I just finished a major repipe project done by Pipeline Restoration. The following email was just sent to their entire company:

Good afternoon Team:

I just wanted to thank you all for you dedication and commitment to this process.

This has been a relatively long and arduous process. Candidly, more invasive than I ever expected it to be.

That said, you guys are all first class!

Which started as a basic Yelp search 6 weeks ago, turned into hopefully a life-long relationship.

I have had probably 15 of your workers in my home, around my family and in our lives.

You guys are more than just vendor for us, you have become our friends. I have already given your number to three people within my inner circle.

From the first call I placed into your office, to the first time Ryan showed up on site, to finalizing the punch list with Ryan yesterday.

It has been a journey to this point and we are not done yet, but you guys delivered on all cylinders and did everything you promised you would above and beyond the contract you signed with me in counterpart.

So from my heart of hearts, I thank you all. Paint should be done tomorrow and by the weekend I will have our place cleaned up and this entire experience will be in our rearview mirror.

I genuinely hope that next time we see each other it's under better circumstances.

Big thank you to the entire Pipeline Restoration team!

This company is the Real Deal. Look no further than Pipeline Restoration!!!!!!!!!!

Gerri K.

12/02/2019 12:00:00 SA

It's been about a year since pipeline Restoration came out and fixed the slab leak in our house. Life happens and I forgot to review them at that time, but they deserve a review nonetheless, so here it is. All the gentlemen that came out to inspect for a leak, find and repair the leak were professional, prompt and courteous. You couldnt ask for better. Plus, the quality of the repair work stands for itself. Compared to the costs and issues of other types of slab leak repairs, such as rerouting pipes, epoxy is a great solution for leak repairs. Another note, I sent both a yelp quote request but also called their number shortly after because of my anxiety about the leak. When I called I was told I was out of the service area, but Roy responded to my yelp request shortly after and said his team could come out. I am so thankful that they did. The company provides quality, professional and trustworthy service.Thanks so much!

Srikanth S.

2/17/2019

Recently we had a slab leak in the house. House is about 20 years old and starting to hear more such stories in the neighborhood.

Called Pipeline restoration, they were able to come the next day, inspect the leak, and provided a reroute the very next day.

I also decided to do whole house re-piping. Got a very reasonable quote from Roy (owner) and his team was able to start the work in 4-5 days timeframe. The whole repiping was completed in one day and the work was masterful. The crew who came in the morning too necessary precautions to cover everything and made sure that they cleaned up before they left at the end of day. The next day city inspection was completed, and 3rd day dry wall repair was completion.

Very hard to see such professional work done with great customer service these days,

If you have a slab leak, don't wait, call these folks. You will be glad you did!

Binh N.

Apr 10, 2020

I suspected we had a pipe leak since our carpet was damp and was able to schedule them to come out the next day. Tony came and did a free leak detection test. It turned out that the water was residual from a plumbing drainage backup we had the prior week. He provided helpful information on the root cause and service was excellent and professional. Highly recommended and would use them again for any future leak issues.

N H.

8/31/2015

Excellent service from start to finish! As a woman I'm always skeptical when needing services. This company and employees put you at ease. The appointment was made with a friendly voice within 48 hrs. Then Chris came out. Extremely informative and he went over different options to economically resolve my pipe leaking problem. I highly recommend this company to everyone who's needing plumbing services with knowledgable techs and more than reasonable pricing!!!!!

Bill K.

May 4, 2015

On a Saturday night I heard some water running in the pipes near the water heater but no water leaking anywhere. Iturned the water off in the house and called Pipeline Restoration on Sunday, left message, they got back promptly and made a Monday AM appointment. Long story short they found the leak was in the cold line from the main to the water heater. This pipe is inaccessible running in the slab along a footing and underneath load bearing walls. It was either do a reroute or an epoxy restore. I opted for the latter and could not be a happier. The job was done quickly and a temporary bypass was installed so we had water while the fix was in progress. Thanks to everyone Pipeline Restoration!

Victor M.

Jul 19, 2023

These guys are very honest and are not trying to make a quick buck. Pipline Restoration came out to locate a slab leak at my house. The leak was ruining my wood flooring by causing it to swell. Matt showed up and detected the cause in about fifteen minutes. The positive news is that he determined that it wasn't a slab leak but a problem with my AC condensation line leaking into the house floor. I was so happy and prepared to pay for his time. He reminded me that it is the free leak detection service that I was using so I owed nothing. I was able to repair the cause of the AC condensation leak but I do have to deal with a damaged wood floor. That is my problem which is much smaller than what a slab leak would have costed me. THANK YOU PIPELINE RESTORATION! I will use and start recommending them because of such good and honest service.

S. A.

Feb 19, 2016

A year ago I had a couple of pin hole leaks in my copper pipes. I didn't want the disruption of repiping with plastic pipe so I decided to epoxy coat instead.

I called and someone was at my house in two hours for a quote. They started the next day - a large crew all in uniform.

In three days they had completed the work. We stayed in during the work and they did everything possible to keep the house clean and make it easy on us.

The few holes they had to make in the dry wall they patched up good as new. When they were done, they cleaned up well enough that we didn't have to.

This is all good but they also have a warranty they honor. Ten months later we had a small leak and as soon as I made the call two of the guys that had done the work showed up to make the repair. They quickly fixed it - it was at a connection to a valve. They left the ceiling open to dry. Then they sent a dry wall repair man to patch it up. No problems since.

They are super responsive, do what they do well, understand that a satisfied customer brings in the next order, and keep their word. I definitely recommend them.

Teri K.

Dec 10, 2018

They say you never really know about a person (or a business) until something goes wrong. I agree, and I am pleased to report, that even though something did go wrong with the whole house epoxy pipe lining job that Pipeline did for us, they have been honest, honorable, and responsive in fixing the problem for us. They came out the next day, diagnosed and explained what had gone wrong, and quickly scheduled repairs to the pipe, drywall and painting - all of which they paid for.

Mistakes and issues happen - that is a fact - but it is how Pipeline responded that makes me truly comfortable to recommend them wholeheartedly.

Andy B.

Jan 29, 2017

Waited a long time to write this review to make sure I was calm and fair about it :) Had Pipeline do a whole house repipe in pex. A family member had used them and had several neighbors use them with glowing reviews and no issues. Nothing but good things to say. After day 1 all of the repiping was complete and water back on. So far so good, very happy with the service of the repipe. Lots of holes in the house but you are warned way ahead of time.

Here is when it gets bad, drywall time. Drywall process took three days, and everything seemed to be ok, plastic and tape everywhere, hard to look around and make sure all was covered. The crew finishes on a Saturday, and we do a final walk through and the house looks like a texture bomb exploded! Texture in the rugs, on the couches, caked onto the crown molding, in the lights, everywhere! It was almost like they did not cover anything prior to texturing. We call the texture guy to come back to the house to try to remedy his mistakes and all of us clean together. Even the texture guy was shocked and he was there with his crew doing the work. We are feeling helpless because we have been cleaning for hours with little progress. We make a phone call to Bob the project manager and leave a message. By this time it is 8pm we call Roy the owner because we can't get ahold of Bob who turns out to be on vacation. Advice, if you are the project manager and will be going out of state you might want to tell the homeowners incase something like this happens, especially if your subs are working and completing the job on a Saturday. Turns out the drywall guy had been refused payment by Pipeline before (what he told my wife) for his crew being messy. So if you are Pipeline and know that you may have a sloppy sub, why would you not be monitoring his work and coming to make sure on the day of completion that it is up to par?

Ok back to calling Roy. Roy is great, we tell him the story and he assures us that whatever happens not to worry that he will make it better no matter what it takes. He sends a cleaning crew to come over a couple of days later. The cleaning crew comes over and is shocked when they walk in. They are shocked after we had a few days to try and clean more of the texture. The cleaning crew even tells us that whoever did this did not do a good job. The cleaning crew worked their asses off to try and get everything clean.

Also, the patches and texture did not come out nice. Bob comes back from vacation and tries to convince us to let the same drywall crew fix all of the mistakes. We say no we don't want them and to send another crew. Roy had also said he was going to send his best guy to fix the drywall. We scheduled for this guy to come and do the work and he never showed. Bob blamed the girls in the office for the mistake and the drywall guy told us that Bob was the one who sent him to another job. Finally the good drywall guy comes over and agrees that the work performed NOT quality work. He starts working and makes thing look a lot better. It's been 6 months now and we are still finding texture in places it should not be.

Bottom line: Make sure you are on top of the drywall team, don't assume they will do a great job just because of all the great reviews. Ask Pipeline to come by on day of completion for a final walk through. We learned this lesson the hard way.

Robert G.

8/28/2012

5 stars, discovered source of leak, communicated well and thorough clean up. Fixed problem in a couple hours, thank goodness not a slab leak. Will call again when needed

Tamara K.

Aug 26, 2019

Every once in a while I run across a truly professional, reliable, no nonsense service provider. We had a nasty leak in Laguna Niguel, our 5th, so by this time we are leak experts. We researched the market, found these guys, checked them out and went ahead with an epoxy solution. They were really thorough, stuck to upfront numbers, gave us 2 hour time windows which they adhered to, and all workers were truly experienced. The best part? A line was mildly clogged at the kitchen sink after the work was completed. A quick call and they sent Chris, normally in Sales, and he found the problem. No charge and all good in the end. This epoxy thing is for real and is very cost effective; they are the experts for that. Great job guys, going nowhere else!

Pouyan A.

12/16/2014

One morning, as I was getting ready to leave for work via the garage, I noticed a puddle on the corner next to my water heater. I look on the ceiling and it's dripping wet. I immediately look online and find a water heater/plumber to come look at the problem. I falsely assumed it was a water heater issue. While my water heater is pretty old, the plumber showed me that it's most likely a pinhole leak on the copper wire coming directly from my shower upstairs. He recommended for me to call a leak detection company to identify the leak and hopefully not have to gut the entire bathroom upstairs to fix it.
I found Pipeline Restoration online and looked at some good reviews and called them. Liz answered the phone and after some questions, told me that she can get someone out there between 2-4pm on the same day. Mike calls me at 12:30pm and says he will be there in 10 minutes, and I was very pleased to hear that. Mike and Kyle show up at my house and quickly take a look at the copper pipe (previous plumber had cut out the dry wall already).
Mike goes around to the outside and notices that there is a 12 x 12 metal cutout 6 feet higher. This allows him to see higher up the copper wire. He does that but cannot pinpoint the pinhole leak yet. He tells me that he will have to cut out another 12 x 12 off the stucco a little higher so that he can pinpoint the leak and re-pipe it. He would've done it on that day, but unfortunately he didn't have a ladder that was high enough. We re-scheduled the appointment to Friday morning.
Lo and behold, the rain started the really pour here in Southern California on Friday morning, so Roy (Mike's dad and the owner of Pipeline Restoration) calls us promptly at 8am and tells us that they will have to re-schedule since they can't be on high ladders in pouring rain with electrical equipment. Makes sense. I'm a pretty terrible customer because I worry too much, so I texted Mike a bunch of questions about some observations I had. Mike always responded back in less than 30 minutes every time and I felt he was very responsive and did not give me any attitude about it.
So later on that Friday afternoon, Mike calls me and tells me that he can at least cap the pipe that's causing the leak to stop the leak until the weather cooperates and allows him to work on the problem. He arrived and worked for another hour to cap the pipe so that no more leaking, AMAZING!
On Saturday, Mike and his father Roy show up and cut out the stucco wall and find the pinhole leak and replace the faulty copper pipe with a pex pipe (modern houses are piped with pex). Roy was constantly letting me know the status and potential hiccups that could happen. VERY HONEST AND THOROUGH!
I would recommend Pipeline Restoration all around. Great family-owned company, they really care about the customer and making sure we are happy. Thank you Mike and Roy and the entire Pipeline Restoration crew!!

Anita M.

Jan 10, 2014

I urgently needed a plumber to find what we thought was a slab leak in a rental property. The plumber we used before on a different project suggested we contact a company that specializes in finding slab leaks and gave us a name of a national company. I made a call to this company at their local number and left a detailed message. In the meantime I checked to see if they were reviewed on Yelp. During my search I noticed some competitor reviews. One of those was Pipeline Restoration

I'm so happy I contacted Pipeline Restoration. The owner's son Mike was the person to come out. Even though he was about to finish a 10 hour day he was very though to explain everything to us on the best case scenario to the worst case and the fees that would apply for each. As it turned out, through his search it was not a slab leak afterall! It was an easy fix. Thank goodness.

Mike presented himself professionally, thoroughly and timely. If you are in need for this type of work do not hesitate to call them. You won't regret it.

Note: that national company...I still haven't heard from them

Jullie F.

2/28/2013

What can I say other than THANK YOU, PIPELINE RESTORATION! These guys are really great. Honest, very personable & professional. Once I realized I had an underground water leak, and my HOA refused to pay for it (whole other story!), I was worried. All I saw were $$$ signs, money I don't have to spare. I found Pipeline, sent an email & Roy contacted me right away. He was out at my place the next day, did an inspection of my condo (upstairs unit) & quickly determined I had a hot water leak & that my piping was actually in my downstairs neighbors walls! Again... $$$ signs! Pipeline came back out to inspect my neighbors unit, they were able to detect exactly where the water was leaking with their equipment (not a bunch of holes!), provide me a report & an estimate to repair everything. And this was all FREE! The next day, they had a crew at my neighbors condo & completed the repairs in 1 day! They are AWESOME! And best of all... very affordable. A fraction of what I anticipated. I am so happy, and relieved(!) that this was all done so efficiently & so quickly. Roy, Larry, Mike, Chris & Jose - THANK YOU!!!! YOU GUYS ROCK! I will definitely use them again.

Chip T.

Jul 19, 2019

Needed quick help in identifying a potential slab leak and performing a repair. Was referred to Pipeline Restoration Plumbing (PRP) by a realtor friend. Great recommendation! Shortly after calling (on a weekend!), I got a return call from PRP owner, Roy. Together, we decided that the leak was not an emergency and proceed to schedule a leak detection consult first thing Monday AM. The tech arrived on time and answered all questions without hesitation.

PRP used listening devices to identify and isolate leaking lines. The leak detection specialist, Mike, was quick & efficient in identifying the leaking line (located within our foundation slab) and isolated it for repair. The next day, a repair technician, Jaime, came out to prep the line and perform a repair using an epoxy coating applied to the inside of the leaking pipe. Same approach as day before - timely, open to questions & explanations, thorough and workman-like. The epoxy cured for 24 hours after which a repair specialist returned to pressure-test the line, reconnect it, and return the line to service.

Problem solved, all systems go! If you have a slab leak (or aren't sure), give PRP a call. You won't be disappointed!

Tim C.

02/08/2020 12:00:00 SA

After our second slab leak in two years, we knew it was time to repipe the entire house. Our neighbors referred us to Pipeline Restoration in Santa Ana after having similar work performed by the company about two years ago. We sought a proposal from Pipeline Restoration and two other companies. Pipeline Restoration was the best proposal and their estimate also included the cost of City Building Permit/Inspection and all drywall repair to our walls and ceilings. Dante, the estimator, was very professional, fully described the repipe procedure and answered all of our questions. The plumbing crew arrived at 8:30 a.m. and completed the entire job on our 2-story 2900 square foot home by 4 p.m. the same day, including full restoration of our water service. The company scheduled the first building inspection for the next day. The City inspector highly complimented the quality of the plumbing work which included insulation of both the new hot and cold water lines. The drywall crew was scheduled for a few days later, patched all of the wall and ceiling holes in one day and perfectly matched the different texture coats for the walls and ceilings. Both crews meticulously covered and protected our furniture, countertops, hardwood floors and ceilings.

We highly recommend Restoration Pipeline. Residential repipe projects are their specialty and they have this process mastered to a science. They even sent a plumbing crew back to our house, at no cost, to reconnect a new Instant Hot Tank under our kitchen sink and replace the waterline to our refrigerator. Dante also called several times to ensure our satisfaction with the project before processing the first progress payment and final payment to our credit card.

Great Job Guys!!

Jojo L.

5/27/2015

I had a slab leak issue in my house. Right away i went onto Yelp and looked for pipe expert and Pipeline Restoration was the first to come up with 5 star reviews. When we had the inspection done, Chris arrived to our house and he was able to locate the pipe leak right away and offered us 2 options. Once we decided which option was best i was about to schedule that very same day for the repair.

Jamie and Tony conducted the repair and they were very professional and clean when they did the repair. They let me know the steps and how long it would take for the process.

Overall, great experience!! 100% recommend. I had other companies come out and told me i had to take down my drywall so they can reroute my water line and that i will have to claim insurance. Pipeline Restoration told me we had to do no such thing and the only repair we had to do is patch up the small hole the left in the drywall which is really simple. THANK YOU guys for your fast work!!