Description
Plumber, plumbing, water leak, gas leak, drain clog, sewer backup, kitchen sink clog, clogged toilet, slab leak, water heater repair, water heater service, water heater, shower clog, trench less, hydro jetting, hydro jet, emergency service, emergency repair. faucet leaking. toilet leaking, main sewer line back up
HISTORY
Let me show you excellent service
SERVICES
Emergency Services, Faucet Repair, Water Heater Repair, Garbage Disposal Repair , Pipe Repair , Bathtub & Shower Installation, Drain Installation, Leak Detection, Sink Installation, Toilet Installation, Faucet Installation, Toilet Repair, Drain Cleaning , Gas Line Services , Backflow Services, Bathtub & Shower Repair, Pipe Installation, Sewer Services, Sink Repair, Water Heater Installation, , ,
Reviews
Roberta R.
01/06/2023 12:00:00 SA
We called Gary after a bad experience with the plumber sent out by our home protection plan. Gary immediately diagnosed the problem and recommended we call our homeowner's insurance company in case there was moisture damage in the walls or flooring. He completed the repair and steered us in the right direction to tackle a big mess. We had found Gary on Nextdoor and saw the good reviews here. All accurate! So glad we called him.
Gary at Ray's Plumbing is someone you can trust. He is prompt, honest and reliable and at a reasonable cost.
BEWARE!!! The owner of this business does NOT take Covid precautions, does not wear a mask and when asked to do so is not a happy camper. We had a multitude of jobs throughout our house and had a professional sanitize afterwards, owner didn't use any sort of antibacterial spray, etc. after touching many counters/surfaces with his bare hands, etc.
Tere O.
11/01/2020 12:00:00 SA
We've used Gary on several occasions, and will continue to use him. He is always prompt, courteous and friendly. Does not over charge. During COVID-19, he wore a mask and we social distanced. Highly recommend!
I would definitely recommend Gary with Ray's plumbing for any plumbing needs or repairs he's a great, honest and very friendly guy.
He Tries to save you money by suggesting cheaper alternatives for repairs and definitely knows what he's doing!
Did some light plumbing on my kitchen sink about a year ago. Everything still works as expected. Would use again.
On time. Excellent work. Very good price. I recommend Gary from this company for your plumbing needs. Like us, he also has a rescue dog and that makes him outstanding in my book.
Jon T.
05/03/2017 12:00:00 SA
This is the second time I have had Gary come out. He was able to give me an estimate via text message and has always been really helpful on questions I had when buying this house. Honestly, he has not done a ton of work for us for us to be considered a big client or money opportunity. He just comes across as A genuine nice and honest business guy. It's always refreshing to work with someone like this.
Not sure what happened to the other two negative reviews, but it sounds like a misunderstanding on their end to me. Gary does not nickel and dime.
We had some miscellaneous plumbing issues that needed attention and called Ray's Plumbing. Gary stopped by the very next day and even came early when we had scheduling issues. I was very very impressed with Gary--he gave me all the information I needed to prevent future problems and said to call him any time with questions. Another plumber could have just charged me to replace the garbage disposal instead of just stopping by the house and charging for his time. I thought the price was very reasonable for the services offered.
jamie F.
07/07/2016 12:00:00 SA
THE BEST!! I will never use anyone else. To start with, Gary is the nicest man in the world. Secondly, he showed up on time (early, in fact).
My toilet has been running nonstop for over a week and when he came to check it, it stopped after he flushed it (so frustrating, it felt just like when you take the car to the mechanic and it doesn't make the noise you're complaining about)... Anyway, he said he didn't want me to pay for a part that I don't seem to need, but that if it starts running again to call him and he'll come back and install the part. No charge today, good luck and I hope the noise doesn't come back!
So refreshing and I'm so grateful to have found an honest and reliable plumber.
From Los Angeles I looked on Yelp to find a plumber to help out my parents. Based on some solid reviews we decided to go with Ray's Plumbing. Gary Stout, the owner showed up and my dad was thoroughly impressed with Gary's promptness, quick work, and ability to diagnose and solve all their plumbing problems.
Gary's a real decent guy is what my dad had to say about him, which for my dad is very high praise indeed!
Thank you Gary!
Gary's service is great, fast reliable and very professional, I would recommend this company again
Gloria B.
02/11/2017 12:00:00 SA
Ray's Plumbing was recommended by a neighbor. I had a bathroom sink dripping from the faucet & under the cold water handle. Gary the owner showed up took a look at it turned off the valves under the sink & told me I needed a new faucet. Which meant I would need to buy Two new bathroom faucets because I have two sinks & the faucets that are there now are discontinued.
I also had very low water pressure in the kitchen faucet so I had him take a look at it also. He checked the pressure under sink & told me the pressure was O.K. & the problem was most likely something stuck in the pipe line to the faucet which was blocking the hot water pressure. He said I needed to buy new kitchen faucet & to call him when I got all three faucets & he would install all three for $110.00 each. I asked him how much I owed him & to my amazement
he told me $110.00.(Probably his favorite price) I didn't say anything & paid him.
I was almost positive I didn't need a new faucets in my bathroom. I took the handles off & took out the valve stems, took them to home depot & replaced them. Both leaks stopped immediately. However, he was correct about the kitchen faucet even though it was replaced three years ago & was fairly new. I did need to replace it. The water in San Diego is terrible.
I should have stuck with my usual plumber STRAIGHT LINE PLUMBING, but was not patient to wait a day. They are very honest & only charge you for what really needs to be done, & don't try to rip you off & make money for something that can be a quick fix. As Holly B said in her review, I am baffled that he had the nerve to charge me $110.00 for a 15 minute call & doing absolutely nothing.
I called Rays plumbing 4 years ago after having a back up in my shower drain. Gary was the man that showed up
At my house, he was nice, helpful and fixed my problem. He has been my go to plumber for things around the house since then. However, since he was here this past February, for the first time in about a year, I had him fix a few things such as the leaking faucet he installed In my kitchen, due to it completely becoming unattached from the counter, an issue with a rubber pipe from my hot water heater, and a toilet handle not working properly. ( I was a little surprised he charged me for fixing the faucet he installed but paid it and said nothing ) I called him 2 weeks later about a drip in my bathtub and he told me I should wait a month to see if it stops. When I called him back a month later ( since it hasn't stopped and water was literally going down the drain) he told me he was out of town the next 2 weeks. After several attempts to call him without a return call, 5 more weeks passed by with my tub slowly dripping water... But he's still unavailable. We go back and forth some more and now it's June and finally able to come by. Not only does he charge me 150$ to fix a toilet handle, put in new sink handles (25 minuets total) he tells me he will not turn off my main water shut off because of the fear of what's in there. I then take off my heals after working all day, grab a shovel and try and clear the area myself.. He says no still! He tells me he has another appointment and can't install a shower head and leaves. Takes my check, leaves 2 problems behind and goes to his next job. He gives me no revisit and to this day I
Have tried to reschedule and have to be the one to call him. He was going to come this Tuesday between 2-4, calls me at 1:45 saying he is on his way, but I am at an appointment and can't be home for 30 minutes. I give him my gate code and access to my home when I'm not there because I just want him to fix what he started. He goes to another job, says he will come after that at 5:00. No show, no returned call, and attitude when I ask him when he will call me back or return! His response.. I'm unable to sorry Do not do business with these people! I'm just simply baffled. They Take your money and treat you so poorly.
Bree M.
08/05/2014 12:00:00 SA
Being very experienced in maintenance and repair through my business, I have dealt with all types of contractors, plumbers, handymen, etc.. It is invaluable to have good contacts. After moving to the Poway area, I knew my previous plumber would not travel this far. I used yelp to find Ray's plumbing, and it was spot on!
Gary was professional and friendly, a total straight shooter. He was able to make an appointment for us within two days and was in and out of our house in two hours. We anticipated our plumbing issues being very costly, and I believe that they would have been if we had used someone else... Gary ended up fixing everything for well under what we anticipated and had everything he needed right in his truck. Great service and will definitely refer him and keep his card for any and all of our plumbing issues.
Just used Ray's Plumbing today. Got great service, was on time and did a great job.
Will definitely use again.
Torry B.
Erin F.
02/10/2016 12:00:00 SA
Great service, reliable call-backs and communication (which you don't always find anymore) and totally affordable! You can't beat it. I even got a Thank You card in the mail after my service. I called other companies just because the short notice meant Ray's couldn't come out right away and I couldn't even get a call back. Ray's called me back shortly after each of my calls and kept me in the loop of their availability. Gary came out and provided speedy, friendly and cordial service - you just can't beat that. Great customer service is sadly so hard to find these days. I definitely recommend Ray's Plumbing!
Oh we had a great experience with Gary, who was recommended to us by the super nice friendly folks at The Warm Hearth. He went to put us a gas line on our big 1950's masonry fireplace and did a great job with no hesitation. You know drilling on masonry or hardwoods floors gets you only one chance. So I was a bit worried, but he knew what he was doing. Will use him again of needed. He is a very nice person too.
Gary is very prompt in returning my call to schedule an appointment. He arrived on time, was very friendly and got the job done!
As Realtors, we need to totally trust in the honesty, knowledge and professionalism of the vendors we refer to our clients. We met Gary through neighbors of ours (who happen to be his parents). I liked him right away and began using him on our listings and also referring him to friends and clients when they asked for a good plumber. The feedback we have gotten from our clients has always been a two thumbs up. We completely trust Gary to take excellent care of clients and friends, charging a fair price for great work. Gary really runs a great plumbing business, and we recommend him without reservation!
Gary at Ray's plumbing (owner) is a great plumber - he has set toilets (1956 vintage reset and new installs), installed new vanity and sink and done drain removal for me. Always checks the shut off valves to be sure they are not rusted (trust me - you want these to be operable in an emergency!) Teaches you tips and tricks for your own maintenance.
Never an issue, quality work, clean area. I highly recommend Gary for all of your plumbing issues.
When Gary was not able to do our under-the-building repair job he referred us to another service who came a did it quickly and efficiently.
I really appreciate when people know what they can do and what they need to refer.
This is a mark of a quality professional.
I had a few jobs around the house and Ray's had some good reviews so I figured I'd give it a shot. I left a message requesting an estimate since I've had bad experiences with plumbers in the past. Gary called me back that same afternoon and was quite pleasant. He went through a few pricing options over the phone, and even gave me the option to buy the pieces a head of time so he wouldnt have to charge me for parts. When he came over, he started in the kichen installing a new faucet. Then moved on to fixing 2 toilets. By the time he finished, everything was working great and all he charged was for an hour work which was less than anyone else had quoted. Great job!! If I ever need a plumber again, Im calling Ray's plumbing
Garet H.
02/03/2015 12:00:00 SA
I had a great experience with Gary of Ray's plumbing. From the time I called his reception staff to the time he arrived at my doorstep was 2.5 hours. When he arrived he was friendly and helpful, and his work was high quality. I will most definitely call him again for future plumbing needs. Prices much more reasonable than the big name competition.
Use Ray's Plumbing on 9/26/2017 just to install a Kitchen Faucet that I had already bought, so I just needed it installed. Cost was 363.87 it took an hour if that, what a rip off. I would not recommend at all and then they try to sell you maintenance another rip off, but the service person did a great job.
Juliette H.
01/11/2018 12:00:00 SA
LOVE GARY! He has so much pride in his work, he's excited to show you what he has done for you! I got excited about my sink for the first time. Totally happy with the service.Will recommend to everyone. Thank you!
Rochelle H.
12/09/2013 12:00:00 SA
Gary is a great plumber. He's done all our work for years and is great. I can't say enough about him - just a great guy and a fine plumber.
Gary is a great plumber and a fantastic guy. Over the years he has helped us with garbage disposals, faucets and drain problems. He also helped many times when moving into a new house by fixing issues with the pipes, drains, water heater & septic system. He's trustworthy and reliable.
Gary did a fantastic job with our plumbing needs in the bathroom. He promptly returned my call and scheduled to come out the very next day. Very professional, affordable and reliable. I will recommend him to family and friends and use him for all my plumbing needs. Just awesome service!
Steve V.
01/03/2017 12:00:00 SA
Prompt response to phone message; quick availability; got the job done; fair price; nice guy. Won't hesitate to call him again and highly recommend.
Sandy M.
12/03/2016 12:00:00 SA
You can trust Gary and also know you got a great job done. He has helped my elderly mother so many times over the years, always prompt, goes out of his way to help and gives good advice on product selections. He's also a good source for referrals to other trades since it's so hard to know who to call.
5 Stars says As good as it gets .... well that's the truth when it comes to Gary at Rays Plumbing. We have used him several times and he is the real deal!!! I can't say enough good about him .... He's HONEST, prompt, clean, more than fair on pricing, knowledgeable, and funny to boot. We have referred him to several people and they are all extremely pleased with what he brings to the table. There's no doubt that you will be glad he's the one you decided to call.
Andrew C.
12/07/2015 12:00:00 SA
I have used Gary 3 times at two properties and he does a great job at a fair price. I would recommend him to anyone.
Gary came out to our office adn fixed our sink right away. Very professional and good pricing.
Chris S.
07/08/2016 12:00:00 SA
Gary is an awesome plumber. Always on time, excellent work, and precise estimates. Gary replace our water heater along with several other smaller jobs.
John H.
10/03/2013 12:00:00 SA
I bought a house in UC built in 68, and it needed a lot of work, I hired Gary to come in and help with the many plumbing problems I was having. Gary came in fixed the toilets,water heater. and even ran a gas line to my fireplace way cool then when we found that it took forever to get hot water to the upstairs bath rooms he put in a watts unit on the water heater to send hot water all the time, works great. he is knowledgeable, the nicest guy and honest. you couldn't go wrong using him for any repairs. Thanks gary
Janie D.
02/10/2015 12:00:00 SA
First time experience and I am so pleased. Great guy, very knowledgeable, and reasonably priced. Will be my go-to guy for plumbing!
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